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Chase, which merged with JPMorgan & Co to become JPMorgan Chase & Co in 2000, is one of the "big four" banks in the United States. The company offers a number of financial services, including credit cards and banking.
Chase offers some cards with an introductory rate of 0 percent for the first 15 months. After that, rates rise to 15.74 to 24.49 percent*, which is very competitive among rates offered by other top credit card companies.
Chase offers several rewards programs that allow cardholders to earn cash back rewards, bonuses, and travel points.
Chase works to help its customers reduce losses by catching fraudulent activity before it causes serious damage by offering monitoring and verification services. Visit Site
Depending on the card, Chase charges annual fees up to $95, which is higher than industry average.
Late payments will incur fees of $15 to $37 dollars.
Chase charges a fee of 3 percent for foreign transactions, which can be deterring for frequent travelers.
Some companies in the industry allow their cardholders to monitor their credit scores for free. However, Chase does not offer this service.
Had this acct for years. I like how they don't charge you if you overdraft $5 or less (not sure if other banks do this; Chase is the only bank I've experienced.) Pretty straight forward for mobile banking. The app is clean and easy to use. My address was always incorrect so when I use credit, it declines because I don't know the right zip code.
I have 2 Chase credit cards and everything is running smooth so far. Interest rates are definitely on the higher side (even with excellent credit) but I do what I can to avoid it as much as possible. There was an incident recently where my credit card information was stolen and they instantly called me to verify the purchases as they recognized the activity was not normal. The process through the fraud department was fast and easy. Did not have to worry at all about covering those charges. I carry a Southwest airlines card and an Amazon card.
This used the be my least favorite credit card. Threatened to cancel even. They have changed a lot. I like the rewards program the best. I use the Sapphire card.
love my chase card and the services, have had no issues, great customer service, love chase, I bank with them as well.
I’ve used my Chase VISA for years. I love earning reward points. They are easy to redeem and use. Their fraud department carefully monitors purchases. When someone started using our card for unauthorized purchases, Chase quickly put a stop to it and replaced our cards with new ones. It has been an exceptional credit card.
Good customer service. Easy to use the card through various moves and travels.
Chase has been great so far! I have a credit card with them and they have great rewards and great customer service! Would recommend to anyone looking for a new card!
I use Chase Southwest Card for our business . Not only do we earn travel rewards, but we also earn a free companion pass. I like that I can easily pay my bill from different accounts.
Love love love our Chase Sapphire card. We earn points for travel, car rental, merchandise, hotels... and if there is ever any suspicious activity, Chase is the first to call and ask if we made certain charges. They are the best at monitoring our cards and making sure we are safe. They also provides travel insurance, car rental insurance and free exchange when traveling to other countries.
I currently have the Chase Amazon card. It's a great card that gets me rewards that I use all of the time. I haven't needed to contact their customer service much in the last 3 years but whenever I have they've been great.
Provide the usual credit services. Good online access for statements. Penalties can be high if a payment is late but that seems standard for the industry. Okay service.
Their app is really easy to use and navigate. There are a few things that you can not do on the app so you have to call in, which is the only downside to it.
I have had my credit card with Chase for over 4 years now. I love how easy it is to earn points and then to redeem those points. Plus, I love that I earn extra points on purchases that I am already making! Great credit card.
They are very efficient and honest. They give low percentage transfers from other credit cards.
I used to have a credit card with them and they are nothing but nice and great to work with. They will make sure to call you if your payment is late or if they have any questions about the card use.
I use my Chase card for most of my transactions. Anytime I use my card outside of my regular area, I will get an alert or phone call from them to verify that my card purchase was in fact authorized by me. I love their attention to keep my identity safe!
I have had a Chase card for years. Great customer service.
We love our Chase cards! We especially love the Ultimate Rewards program! We have been able to enjoy some amazing vacation benefits from hotels, airline tickets and car rentals. The versatility of the rewards is exactly what we need!
I have liked this card because of the cash back I get when I use it. I make almost all my purchases with this card and pay it off on time and then get money back for using it. I use it more because of that fact, but they have been good to work with and I might as well get money back for paying for services when I have to pay for them anyway.
I like that my Chase card does not have fees, but I also do not get rewards for this card. The card itself and their service is easy to use and I like that when my mortgage was taken over by Chase, the accounts tied together for easy online access. Since I have an AMEX, this is my other card because VISA is usually accepted everywhere else that AMEX isn't.
I really love this company. My credit is not the best. As soon as I started paying off debt they gave me a credit card. It has really helped me raise my credit and build trust with the bank. I would recommend it to anyone.
Have been a customer for over 10 years. They seem to like me because they keep raising my credit limit. I don't use them often it's only for emergencies and then I pay off my limit immediately. OK company but try to avoid using them.
I have a Chase Saphire card that I enjoy. I like the rewards I earn on every purchase.
We have had our Chase credit card for over 10 years. They are a very reliable company to work with. We got a Chase credit card for my daughter leaving for college, to help establish her credit as she begins her life outside the home.
This credit card was really nice to have! They were super helpful and there was no unexpected charges to my card! The interest rate was super good and I had many benefits from using Chase!
I had a credit score in excess of 800 and over $100,000 worth of credit card spending limits across all cards including 2 Amex cards. I had 4 Chase accounts including one for Amazon and one for United Airlines (for which I paid a fee). I became disabled temporarily and went no more than one month late on some competitor cards. Not all of them, just some and my credit limits were getting reduced by several. I was 100% on-time and making more than the minimum payment on all my Chase cards, but they wrote me a letter saying they were closing ALL my accounts because of what was going on elsewhere in my credit scene. That shocked me. And I used those cards. I liked flying United and getting double miles and shopped at Amazon a lot. Since those businesses chose to use a card company like Chase I now fly other airlines and shop elsewhere online. And now that my credit is back up, it will be a cold day when I take a Chase offer over the dozens of other competing offers I get.
Mobile app is easy and convenient. Customer service has been great when having to call in.
I own the Marriott Rewards Premier Credit Card and I love it. I purchase all of my Marriott hotel stays on this card so I can receive the double bonus points. This card has helped me reach platinum Marriott status quicker than I could have imagined. This card has great customer service & I love the $85 for a free night every year! That reward is fantastic!
This is the only credit card we’ve had for years. Statements are clear and easy to read. Cash back is a bonus!
They have tons of credit card options and some come with amazing introductory rates. Their website is fairly easy to use, their customer service has always been helpful.
The company has done a fantastic job with my accounts. I don't have to worry about hidden costs!
The fraud protection alone is worth its weight in gold. Our credit cards, both personal and business have been compromised and Chase was on it! I was out of the country on vacation and woke up to a message from Chase regarding a purchase for concert tickets for $1200.00. Chase denied the charge, temporarily closed my account and notified me immediately. All was handled quickly and professionally and my vacation resumed. I will continue to be a Chase customer and encourage my children to open their first accounts with them.
Very fair to work with. I have never had any issues with them.
I use them for the airline programs credit cards of which I am a member. I am very happy with them--good protection and they always come through. their fees are not cheap but compared to everything else, they are not significant. i love these guys
They have a low-interest rate and offer 0% on balance transfers.
I use a Chase card now and have had no complaints! When I signed onto the card I got a ton of sky miles which was amazing. And now paying my bills is so easy. Also, there was once an unauthorized charge on my card and they found it. They alerted me and put a block on my card right away until they spoke with me and we got it resolved immediately because I got a text and email about it.
Great card. Great with travel and points and fraud protection. I 10/10 would recommend.
Sky miles. I have been able to travel so many different places because of the sky miles that my chase credit cards provide. Being able to travel so many different places just because I use their card has increased my quality of life.
I have never had a bad experience with my credit card. I love how they monitor your purchases and ask you for approval if they see something out of the ordinary.
Higher rate card. Seems like the rate goes way up after one late payment.
we have had the freedom card for years and enjoy the flexibility with what we can do with our points.
Rate is solid. Love that my card doesn't have foreign transactions fees. Online customer service and app are great.
Chase was there from the start and I got my credit card from Chase and I don’t regret it one bit.
Love how easy it is to have access to all of your account information in an easy to use online format. One of the best parts is all the reminders that are automatically sent out so you never forget to make a payment.
Love my card. Use it for everything. Have never had a problem with it and love the cash back feature.
Good points plans, well received, good credit line, good web site.
reasonable interest rate and we earn points that I can redeem quickly and easily.
Great customer service, Better web site than other cards. Best reward program.
Several times I had to contact them about unauthorized charges. Their response and resolution was perfect by my standards
Great benefits, easy to work with and good customer service