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Verizon

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5.4

Overall Score

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Richard Boston, MA

Lots of dropped calls and had to switch providers

1 year ago

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A Luang Saechao Oroville, CA

They have some of the most incompetent customer service representatives. Please train them better

1 year ago

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michelle melton Cleveland, TN

Absolutely nothing. Terrible service, communication , misleading offers, difficult to work with.

3 years ago

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Schmalz

They have hidden fees and are dishonest. They never have enough employees to help the customers

4 years ago

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George Ryan Ridgeville, SC

Access by app is easy to use. Improve their coverage area

4 years ago

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Wayne Clair Blountville, TN

High prices otherwise good network outrageous fees

4 years ago

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Kate Gangner Great Falls, MT

It has gotten harder to get good service, or even talk to a human

4 years ago

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Cindee

They offer no good services to loyal customers

4 years ago

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Jennifer Rochester, NH

It is expensive, connections sometimes poor.

5 years ago

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Linda Hurtado Goodyear, AZ

The monthly cost is too high for what you get.

5 years ago

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Joe Melton New River, AZ

Service is great but i thyink the cost is to high

5 years ago

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Andrew Sell Saint Marys, OH

Expensive ..we always have signal,but so expensive

5 years ago

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John Hudson, FL

Do not like the added fees on billing statement

5 years ago

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Arjelio chapa

I have on the average one a day. Lots of static in certain areas when traveling

5 years ago

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Joy

It's been good but their prices are getting Skyrocket

5 years ago

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Robin Burroughs

FREQUENT dropped calls and poor connections

5 years ago

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Robert

Overly expensive and nickel and dime you.

5 years ago

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Sandyrose Port Angeles, WA

I like that teception is good nearly everywhere

5 years ago

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John Livingston, NJ

Do not like phone or service to much advertising and to many pop ups.cust serv. Un responsive.

5 years ago

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Jennifer

I am very much over their high prices and fees

5 years ago

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Oren Mililani Town, HI

They have the best coverage but the worst customer service and support

5 years ago

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Nicole Adam

Bait and switch is their game.. Far too expensive..Establish payment for product used..

5 years ago

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Larry Pippen

Total failure during Hurricane Michael and for several weeks after.

5 years ago

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Stacy

Service plans and cost of phone with few payment options

5 years ago

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Craig Farrow Shawnee, OK

Throttling sucks, poor coverage sucks, therefore Verizon sucks

6 years ago

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Ray Fletcher Oregon City, OR

the cell coverage is great, they are very expensive.

6 years ago

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Chris Alonzo

The service is dependable but is very costly.

6 years ago

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Unsatisfied

poor service, high rates, bad reception, got lied to a lot by the customer service people

6 years ago

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Mary D Hanksville, UT

This company tricks you into getting into contracts that you cannot possibly afford

6 years ago

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Fred Saunders Custer, MT

Expensive and very poor service in Montana and surrounding area Wyoming north and South Dakota

6 years ago

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Christine Brewer

Spotty coverage as I drive through my community

6 years ago

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Emmy Joyce

Text not always received in a timely manner

6 years ago

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Daniel Clayton

Price too high, services not as stable as they once were

6 years ago

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chuck Live Oak, FL

unlimited data gets throttled when it isn't supposed to, prior to 15 gb trigger, very slow, sucks

6 years ago

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JeffreyMyers Davenport, FL

Slow to respond to emails and general questions

6 years ago

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Brenda Dubourg

I love their service but they are way too expensive.

6 years ago

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Robert Hargrave

I get very poor service in my own house which is on the Easr Side of Syracuse.

6 years ago

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Don Lamker

Rates are high and program plans are confusing.

6 years ago

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Catherine Bowrey

they are expensive and the customer service is terrible

6 years ago

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Ryan Smith Sandy, UT

great use in US, had really hard time oversees

7 years ago

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Aubrey Rentschler Salt Lake City, UT

Their coverage and service is great, but prices are high.

7 years ago

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robert New Carlisle, OH

cant wait for the contract to end so i can move to a new carrier horrible service

9 years ago

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Wayne Utica, NY

Price just kept rising, I was paying $900 a month for the plan. Didnt want to work with me.

9 years ago

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Anna Toth Minneapolis, MN

Customer service is generally good, price is extensive

3 years ago

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Fred Van Liew Carrollton, TX

Great coverage and reliability, however pricey.

3 years ago

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Lauren Sand Newport, KY

Overpriced and mediocre customer service

3 years ago

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Diane Cantrell Denison, TX

Too expensive can't afford the bill they charge you for every little thing

3 years ago

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Horace Atwater Jr Atlanta, GA

verizon has good service. their prices are high.

3 years ago

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Tammy Snyder Aurora, CO

wide range of service, fair pricing, great coverage

3 years ago

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Joel Romano Green Valley, AZ

Great overall service but kind of pricey

3 years ago