Name: Verizon
Rating: 3.2

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munchkin7803 Fredericksburg, VA

Good customer service every time I have had to call, just wish my router worked better

3 years ago

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Randy Buffalo, NY

Very difficult to get a human being to talk with. App is horrendous. Services are pricey. FiOS is good, though.

3 years ago

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Tammy B. Sellersburg, IN

Long waits, frequently impossible to reach customer service by phone. Plans are too high

3 years ago

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Henry Peter Los Angeles, CA

Cheaper then AT&T. Easy to contact customer service.

3 years ago

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Barbara Chestnut Dublin, GA

The service is great. Coverage that is. Customer service is not adequate.

3 years ago

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Allen Loganville, GA

We love our service. Never had any issues. Great coverage.

3 years ago

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Celi Salem, OR

Great company! Service is always reliable

3 years ago

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Ali Amin Powell, OH

Very good customer service and good for businesses.

3 years ago

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Jown Rhodes, NSW

Good service overall greatly happy with the service

3 years ago

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Yvette F New Orleans, LA

Great customer service and great services!

3 years ago

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Alex Washington Phoenix, AZ

Great service i can use my phone anywhere

3 years ago

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sonya Tapley Essex, MD

I like that verizon is everywhere, the lines are underground for us. Too Expensive.

3 years ago

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SJ Norcross, GA

Horrible customer service. Make sure you record every conversation when speaking about an issue. They are quick to forget and give you the run around

3 years ago

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Meagan Smyrna, GA

A bit pricy but always receive quality service. Will continue to use them in the future.

3 years ago

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Nicole Hendersonville, TN

Good customer service with their online chat option. Prices for service could be more affordable.

3 years ago

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Samuel Hurley Tulsa, OK

There helpful but the time it takes to talk to someone in there call centers are horrid

3 years ago

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Kevin E Fisher Kansas City, MO

always overcharging and catching mistakes and fixing them but also not fair with phone buying .

3 years ago

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Larkins ,

Reliability of service is what I originally chose this company over other companies

3 years ago

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Desiree Smith Lengby, MN

Good company overall but their customer service stinks, and their hidden fees are ridiculous

4 years ago

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Ron Twinsburg, OH

Very expensive and unwilling to renegotiate Their technical support is very good

4 years ago

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Alice Mejia Montgomery Village, MD

Verizon cable is good but they do not have the amenitys that other providers have

4 years ago

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Sonny Evans ,

hated the service and really over priced And customer service wasn't worth it very rude and couldn't resolve the issues

4 years ago

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Aashika Gadkari Iowa City, IA

Sometimes weird connection but overall pretty good. Slightly overpriced but not too bad.

4 years ago

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DeeDee G. Norcross, GA

When I had Verizon I had to pay way to much considering their rates are the same as at&it's.

4 years ago

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Leah Cantrelle Hattiesburg, MS

I had Verizon for a little while in the past but I switched because the service was bad at my house.

4 years ago

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Ron Vincent Cheyenne, WY

Verizon is a great company with very good coverage wherever I travel . Their rates are a little higher but quality of service is great

4 years ago

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Nicole McMurtrey South Jordan, UT

Didn’t car for there customer service and there prices are so much more expensive than The other companies out there.

4 years ago

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Amy Christian Sandy, UT

Way overpriced. I now pay $200 less a month for the same number of phone lines with a different company.

4 years ago

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Jimmy Hall Tylertown, MS

Verizon is a good phone company but the phone be slow at times but they still work.

4 years ago

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Tom Gourley Pleasant Grove, UT

A company that presents a reasonably reliable product but at prices that can become excessive

4 years ago

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Scotlynn Blair Phoenix, AZ

I really believe that Verizon is the best service but they know it and charge that price.

5 years ago

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Lauren Hyrum, UT

I used to have Verizon and LOVED the service but it was just too expensive so I switched to mobile

5 years ago

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Lisa Queen Creek, AZ

I feel that our service could be better in Queen Creek. Although I am happy with our plan.

5 years ago

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Anna Schouten Provo, UT

Pretty good coverage in populated areas. Sometimes in rural areas the service is limited.

5 years ago

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Dee Farquharson Washington, DC

They changed the data for the grandfathered customers without notification. Terrible. The new data plans are not worth the money

5 years ago

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jessica Mesa, AZ

Their rates are to high but their customer service is good. The coverage where I lived at the time of service was was not very good.

5 years ago

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Mitch Krull Pleasant Grove, UT

Decent service but wow are they expensive. Trying to decide if it's worth it or not.

6 years ago

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Adam B Eagle Mountain, UT

Not crazy about the cell service and had to sign a 2 year contract that is expensive to get out of. When the contract is up, I’m gone.

6 years ago

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Rachel B Eagle Mountain, UT

The service is great, but the price is expensive, especially if you aren’t on a family plan.

6 years ago

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Lori Pleasant Grove, UT

Verizon is the worst! It’s way overpriced and the cell service is terrible. The customer service is not helpful at all!

6 years ago

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deb Midvale, UT

They use to be very reliable but past year having trouble connecting and able to hear on both ends,

6 years ago

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Trina Ward

We really like our Verizon service. We have had a great experience with them.

6 years ago

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Paula Henrie Pleasant Grove, UT

We have used Verizon for over 20 years. Little more money but the better coverage is worth it.

6 years ago

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Eric Annandale, NJ

Good coverage throughout the US. Good customer service when questions arise.

6 years ago

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Darci Jensen Alpine, UT

Love these guys. Service is great. Coverage is unbeatable.

6 years ago Edited September 14, 2021

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Rhonda stewart Queen Creek, AZ

Love Verizon. Great coverage good plans

6 years ago

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Jim Stewart Queen Creek, AZ

Best reception in my neighborhood. Highly recommend.

6 years ago

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A Craw Draper, UT

I'm convinced this is the best cell coverage in the US.

6 years ago

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Ashley Pleasant Grove, UT

Verizon has great commercials but the service where I live is not that great I switch to AT&T

6 years ago

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Michael Ogden, UT

Always pretty reliable service. Def getting better

6 years ago