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Verizon

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5.4

Overall Score

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Michelle M Bissonette

I like the coverage they offer. I feel like they charge to much to have a simple cell phone plan.

6 years ago

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Sharon Barnhill

Have good service area range. Could improve cost of service.

6 years ago

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Anonymous

Over all no problems. Except fees and taxes creep up every month.

6 years ago

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Kay

Better payment arrangements. High cost of service.

6 years ago

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Matthew Van Note Kent, OH

very good except collections is way too aggressive!

6 years ago

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Carlos Cortez Zephyrhills, FL

Courteous professional service, upfront and honest

6 years ago

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Maureen Verello

Positive always. Always helpful when I go to the store or call

6 years ago

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AGK Riverside, CA

Excellent customer service and problem solving

6 years ago

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Carl Weil Elizabeth, CO

good coverage area- only want to sell you high end items even in large company stores- no real service

6 years ago

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Satisfied Customer Aubrey, TX

I love the coverage usage and they can improve with prices and

6 years ago

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mk305

I used to have excellent service at my house. Now I can barely use the phone. They need to improve their cell service

6 years ago

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Sandra A

They have always been very helpful when I contact them

6 years ago

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Kenny Safety Harbor, FL

Service has been quite good ,never any problems when traveling as well

6 years ago

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Carol Gladstone Hartsdale, NY

wide coverage in the U.S.; customer service could be improved

6 years ago

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Rocky

Satisfied with coverage. Wish Phones and Billing was less expensive.

6 years ago

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Kathy

Good customer service, easy to upgrade.

7 years ago

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ADR

Pricing is way too high and the service in SC is not very good

7 years ago

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Melissa Leesburg, FL

Better family plans to reduce overage charges for data usage

7 years ago

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Michael Matkovich Chicago, IL

Great customer service and great service

7 years ago

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Richard Greenwood, IN

Coverage is pretty good and never had a problem. Price is what needs work

7 years ago

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Judith Sacramento, CA

They have provided good service & I have never had a need to contact them.

7 years ago

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wolfgang rothen Pine City, MN

Tech support consumes great amount of time. Billing is cumbersome. Overall very expensive. Hidden fees.

7 years ago

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Jimmy Whitson O'Fallon, IL

Good coverage in all areas I have been, but their service is way too expensive!!!!!!!!!

7 years ago

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Linda Mesh Louisburg, KS

Very good coverage. No longer will transfer information from an old device to new one.

7 years ago

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Christopher Atoka, TN

The coverage is great, but they are well over priced.

7 years ago

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HILDA STEPHENS Upper Marlboro, MD

Live tech support us the best thing EVER

7 years ago

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Ysabel Berman Boynton Beach, FL

Excellent company; great customer service

7 years ago

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Julie Benedict Palm Coast, FL

Their cell signal is the best. Keep prices low.

7 years ago

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Norma Tolleson, AZ

Always get fast response when there is a problem

7 years ago

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Shirley Hurst Overland Park, KS

Always have good service when I need to go in

7 years ago

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Dorothy Sue Maxwell Antioch, TN

Like everything about Verizon. And service anywhere u go.i

7 years ago

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James Lee Harvard, IL

The service is good but the pricing is too high.

7 years ago

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Monica Veik Humphrey, NE

I'm satisfied. Don't like to visit their office. Never enough helped

7 years ago

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Bryan Pernell Fairfield, CA

Verizon speaks out of two sides of their mouth. They say resolved a issue with you as a customer, then they recant and say it’s not resolved!

7 years ago

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Art Chojnacki Lebanon, TN

Good Service Good employees Good customer relations

7 years ago

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Sheila

They are too expensive. They provide good service but they are way too expensive.

7 years ago

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GoogleUser Laurel, MD

Reliable wireless service coverage and data speed

7 years ago

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John Young

Their customer service is generally unhelpful and it is very pricey for the service provided.

7 years ago

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Ryan Schukei Presque Isle, MI

Fast and reliable service. Great iPhone cell phone.

7 years ago

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Preston Ingalls

Excessive fees when billing. The add on fees seem over the top.

7 years ago

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Sari Victoria, TX

They are great except their prices for service are too high.

7 years ago

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Xiqing Li Minneapolis, MN

I think that they have a good customer service and quality of product/service.

7 years ago

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Office Manager Provo, UT

FANTASTIC CUSTOMER SERVICE, AND GREAT COVERAGE

7 years ago

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Ryan Hancock Los Angeles, CA

Good coverage in my area but I think they are a bit too expensive

7 years ago

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Jerry Simpson Brighton, CO

Very good service, selection of phones, very good quality reception.

7 years ago

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Deborah Winter Breese, IL

Never out of range, very knowledgeable sales people

7 years ago

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Janice B. Hill

Because they tell you one thing and its something else, and the keep cutting your phone off after you speak to someone.

7 years ago

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Robert Pacitti

Decent service in many places but not all and somewhat expensive

7 years ago

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Richard Zimmerman Dayton, OH

Lacking in customer service. It's like giving yourself a root canal trying to reach a live person.

7 years ago

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Rozanne Moreo

They have the best coverage and the best employees.

7 years ago