Name: Sprint
Rating: 2.7

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Bianca Chipley, FL

I like how reliable sprint is. They also have really good plans if you like to upgrade your phone each year!

2 years ago

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Ahmed Brooklyn, NY

Cons: bad service in certain nyc zip codes and not a lot of add-on deals like the computation Pros: tends to be cheaper then At&T and Verizon and they’re still pretty reliable.

3 years ago Edited September 14, 2021

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Todd Jenkins Winter Park, FL

Sprint has a cheaper cost to their providers, but the biggest downside is that they have very spotty coverage, which is my only issue with Sprint.

3 years ago

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Jodi Reynolds Camarillo, CA

I was with sprint for a while. I felt it was a bit expensive and always had hidden random charges on my bill. Staff was ok bit not as helpful and I would have liked

3 years ago

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MINE' GOMEZ Basking Ridge, NJ

had Sprint for over 10 years and all of the sudden service was not good. We used to get great customer service and cellular service but maybe with the switch to TMobile???

3 years ago

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Michelle Burke Folcroft, PA

Great company while traveling abroad, but around my own home I struggle to get connection and drop calls on the daily. Not sure if it's my area but that is my experience.

3 years ago

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Cruz Jimenez San Antonio, TX

I "trusted" the commercials (Big Mistake). Advertised as only 1% less coverage area for great price discount! My phone calls were getting dropped while driving in San Antonio and dead zones in my home. I had to go outside an insane amount of time to complete business calls. Changed back to Verizon the next evening!

3 years ago

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N. W. Chicago, IL

I have had the service for 2 years and I have not had any problems. I have had a good experience when speaking to them on the phone.

3 years ago

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Ryan Falk ,

Been with them for many years and they've always done a great job and give good promotions from time to time.

3 years ago

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Maralisa Salazar ,

They make a lot of promises they don't keep. Like how they promised to pay off my existing bill and I have yet to see a check or notice telling me that they paid off my previous phone bill. Now I'm in collections because Sprint can't keep their word. Also, I lose service EVERYWHERE.

3 years ago

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stoopidcow San Pedro, CA

Customer Service wasn't the best and don't get as much signal as some of the competitors. Upside is that since sprint merged with TMobile, I'm able to sue Tmobile Tuesday.

3 years ago

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Benjamin Park Dallas, TX

I pay 70.00 for unlimited service for this company but my phone is so slow and they would tell me it is because I’m using it during peak hours ! Or would tell me they don’t have an antenna near my home ! There is no unlimited service basically I’m paying for a substandard service

3 years ago

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Shawn Horseman Wichita, KS

Good coverage and phone options. Online billing is easy to understand and pay. In person stores though lack customer focus.

4 years ago

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Andrew Hyde ,

We left Sprint for AT&T over 10 years ago and have not considered going back. The service was spotty and the cost was too great for the value they offered.

4 years ago

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Emily Beaverton, OR

Service was spotty but customer service was always good. Never got random fees added to our bill and the monthly amount stayed steady.

4 years ago

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Mary Geronimo Santa Ana, CA

i have been with sprint for over 10years great service great prices. I will stay with them for many more years to come

4 years ago

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Victor Kyler New Castle, DE

I have been with Sprint since 2001. I have never had a major issue with them and the minor issue I did have, they went above and beyond to correct.

4 years ago

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Rathan Kumar Trabuco Canyon, CA

Sprint has been slightly spotty in my area, so we were forced to change providers. If they had better coverage, I would be more likely to switch back.

4 years ago

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Alyssa Hansel Tallahassee, FL

I had sprint for years and really appreciate their great customer service! The unlimited data plan is the best!

4 years ago

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Myken American Fork, UT

We’ve been with Sprint since 2008. If I felt comfortable switching carriers I would. The customer service is poor, had an issue it took me hours on phone and chat to resolve.

4 years ago

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Jacqueline Andrews Tampa, FL

Their customer service can be difficult, particularly when trying to change a phone but keep plan the same. Overall decent phone service

4 years ago

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Cher Bur Avon, IN

I've been with Sprint for 10 years. I've lived on west coast, east coast and now the midwest and I've had great service in all locations.

4 years ago

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Mary Haring Sandy, UT

Like my sprint service and phone but I cannot get on the internet if I’m on a call and not connected to WiFi. That’s a little annoying

4 years ago

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Cim Carver Cheyenne, WY

We’ve been Sprint customers for years. The price and unlimited data are why we stay. The coverage isn’t always the best, but it is improving.

4 years ago

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Katie Carver Cheyenne, WY

We have been Sprint customers for almost 20 years and we have always been happy with the service and products.

4 years ago

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Erika Douglas Cedar Fort, UT

We changed it to Sprint to lower our bill. Unfortunately, we paid for that and terrible service. Not only was our service not what we were promised, But when we went to customer service, they were very unhelpful. We have had weeks at a time with no service while the towers were down.

4 years ago

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Corbett Douglas Cedar Fort, UT

The price was right but the coverage is terrible. I live outside of Salt Lake City, I have three spots that I know I will drop calls at, and they are in the open, no hills.

4 years ago

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Honey LeBlanc Pass Christian, MS

I have been with Sprint for over 15 years. They used to be a definite 5 star, but they have outsourced their call centers to another country and customer service isnt great any more.

4 years ago

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Imani Monroe Tallahassee, FL

Sprint seems to always disappoint. The service is terrible, customer service is even worse. I guess you really get what you pay for. I would never recommend Sprint services to anyone.

4 years ago

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Juan Beaver, PA

If i could give 0 stars i would. MY gf had sprint she just got on a plan with tmobile with me because her phone bill was 150 a month for 1 phone! when we tried to switch sprint refused to provide her account number so we could switch. I spent over 20 minutes on the phone begging for the account number i had to hang up and call back.

4 years ago

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Melanie Rio Rancho, NM

Spring has great coverage for cell phones and also pays for annual AAA emergency roadside service, which is a great thing!

5 years ago

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Gordon Gibb Pleasant Grove, UT

Sprint has worked well for us. We have had no problems with service except when we are traveling in remote places like I-80 in Wyoming.

5 years ago

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Taylor Walker Provo, UT

I liked this company, they had good customer service. I also feel like they had really good deals on phones and phone lines.

5 years ago

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Trenton Prestwich Taylorsville, UT

Long time sprint customer I am only keeping the service because of a grandfathered in data plan that is not throttled. I get terrible reception usually and the prices are high.

5 years ago

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Grant Lofgreen Provo, UT

Coverage in big areas has been great. Data speeds are good. Coverage in more rural areas has been disappointing. Price is very reasonable.

5 years ago

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Londyn Berrett American Fork, UT

We had a very bad experience with Sprint billing. They would consistently add hidden charges and fees and every month it was a different amount. After a few months of dealing with their poor customer service department, we changed carriers and would never go back.

5 years ago

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Tamra Orem, UT

By far the worst cell phone company I've ever been with. I don't know how they are still in business. If I could get out of contract with them without spending a fortune I would have been gone a long time ago. Take my advice stay far far away.

5 years ago

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Tim Berrett American Fork, UT

We cancelled Sprint service after 6 months into our contract because the bill we received was always hyper-inflated with extra fees and charges that we never understood. We called them every month for 6 months and got it resolved back to the original contract rates, but then it would happen again. Avoid Sprint.

5 years ago

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Mia Hernandez Tempe, AZ

decent company but completely over priced for the service not to mention if you may have an issue paying your bill late they really dnt work with you at all and there quick to turn your service off if your one day late and customer service wasnt helpful at all when i was trying to update my payment info

5 years ago

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Fernando Delgado Tempe, AZ

I enjoy the service to some extent. It seems to work perfect at the beginning and then get worse later on. I feel like it's a median between T-Mobile and Verizon.

5 years ago

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Eric San Diego, CA

I use it now and although the service can be a bit spotty, over all you get what you pay for. I don't pay much and it mostly works so its fine by me.

6 years ago

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Kathie Bowman Lakeside, CA

I had sprint for a couple of years and their pricing is ridiculous. The amount I was paying was WAY more than what I was getting. Customer service wasn't bad but could be way better

6 years ago

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Michael Calabasas, CA

A former customer who found the coverage lacked in acceptable locations. For instance we could not get a signal while at our home. Kind of defeated the purpose for the phone so we switched companies.

6 years ago

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Megan Clarkson Gilbert, AZ

Cell service is very slow and spotty. Customer service is not very good. Workers in stores aren’t able to help with plans, you have to call the 800 number to get any help.

6 years ago

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Marci Schramm Salem, UT

I am really frustrated. My Mom passed away and I had her line on my account. They charged me $150 to disconnect it, then they didn't disconnect it. They disconnected my husbands line, and he was on call for the hospital. I cannot get them to disconnect mom's number. Frustrated

6 years ago

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NT Pleasant Grove, UT

Switched to Verizon once my contract was over. It was such a long miserable time with Sprint. The first few months was great until service was interrupted too many times, dropped calls, didn't get incoming calls / voicemails when out of town. Billing was not always correct and it was so expensive.

6 years ago

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Uilani Eke Palo Alto, CA

Sprint has been my favorite out of all the carriers I’ve been with. Customer service is awesome esp with extensions on past due bills.

6 years ago

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Cody Linden Lehi, UT

I've never had any major issues with my service or apps. Solid relationship ever since I started using them.

6 years ago

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Ashley Pleasant Grove, UT

Our family liked using Sprint because compared to other cell phone providers it is super cheap, however it can be slow at times.

6 years ago

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Dallin Smith Kaysville, UT

I use to have sprint and It was not a very good experience. Their connection was really bad. My service would always drop when none of my others friends did. I switch to T-mobile It has been a lot better experience.

6 years ago