Name: Sprint
Rating: 2.7

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Percy Spring, TX

Sprint is genuinely concerned about issues customers bring up

6 years ago

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Lucille Adler Montgomery, AL

No complaints. I have had only good experiences with them.

6 years ago

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Katherine Dreyer Layton, UT

I like T-Mobile best. Better coverage but Sprint works ok at home.

6 years ago

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John Buffalo, NY

Good service country wide. Plans works well for our family with 5 cell phones.

6 years ago

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ignored policy holder Nashville, TN

Too expensive. Cannot use their website easily anymore ie to look up current phone product.

6 years ago

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David Perrin RN

Their plans are reasonably priced..internet connections could be a little beter

6 years ago

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Susan

Great! Great prices! Great service! Great leases!

6 years ago

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Anna Medrano Glendale, AZ

Sprint/ They were terrible. They disconnected my phone before time and they charged up a huge amount of fees- never again

6 years ago

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Rudy Ticas

Very helpful and friendly employees .thank you

6 years ago

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Terrie L Corry

Great customer service.could bring down their prices on phones ans accessories

6 years ago

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marycreech Troy, MO

They are willing to work with there customers.

6 years ago

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Jeff Murfreesboro, TN

No issues. Great service. Have yet to have any problems

6 years ago

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CES

I like the Service they provide and the deals they offe

6 years ago

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Curtis Jones

I have been Spint for almost 30 years. They have moved their customer service off-shore and their service has gone south(Poor to Poorest)

7 years ago

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Kin

Good customer service. Could improve data download speeds

7 years ago

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Jency Torres Rixeyville, VA

Average. Service is spotty most times and the cost has risen significantly since it signed up 10 years ago

7 years ago

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Debt freedom Hollywood, FL

They are the best I have never dropped a call

7 years ago

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Sharon Moore Hudson, NY

Good service and I would like to see more deals for current customers

7 years ago

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Elena Dougherty Allentown, PA

They work with you when any issues pop up.

7 years ago

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Edward Brandt Plano, TX

Reaching them by phone is a problem. In store is the best way to go.

7 years ago

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Steven Berck

The 10% within Verizon is huge difference in connectivity. There service has poor connectivity or reduced speeds

7 years ago

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Chester V Parrish

Great but could do a better job with their customer service and warranty

7 years ago

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Gregory Holdsworth San Antonio, TX

They have phenomenal customer service and support

7 years ago

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dave Simpsonville, SC

not happy with customer service. I find pricing to be deceptive and unreasonable

7 years ago

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Starlene Cole Liberty, MO

I have never really had any major problems with this company.

7 years ago

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todd brady Circleville, OH

They could give a better rate but don't. Been a customer for over 20 years.

7 years ago

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Brett Thompson

Fair pricing and great customer service.

7 years ago

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Barbara

I do. Not have any complains been with them years, for 19

7 years ago

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Veronica West

Because its great and I love the services

7 years ago

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William

Service is awesome, great products at an affordable price.

7 years ago

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ANDREW D MERRITT Terrell, TX

Generally very good service, customer service is hit and miss.

7 years ago

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James Smith Rockdale, TX

Lousy service area and they ell you something different every time you talk to them. I have been lied to several times by them.

7 years ago

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Louise Scorsone Mechanicville, NY

Great customer service never had a problem

7 years ago

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Kenneth Barnhart

I been with them for a few years I never had a promble and great price

7 years ago

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Troy M Sbarra Palm City, FL

Data rates consistently below 2 Mbps. Signal strength less than -110 dB most of the time in an area their map shows best coverage.

7 years ago

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Naevi Staheli

My family plan is great for a big family. The prices are pretty good except for buying the phones.

8 years ago

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wyattpaige Tallahassee, FL

customer service is good, and the data service is better than any other provider i’ve tried

3 years ago

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Tymmekia Miller Birmingham, AL

Terrible customer service, ok service in some areas. When you sign on they offer great deals but it won’t last and then you are hit with additional charges

4 years ago

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Happy Camper Mobile, AL

Great in rural Mississippi area! Works where others don’t!

4 years ago

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Freddie Lambert Mission Viejo, CA

Sprint offers great value for cellular service. Especially their "senior" unlimited plan

4 years ago

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Groovin J Hyde Park, MA

They problem I have with sprint is sometimes I get dropped calls other than that the service is decent

4 years ago Edited September 14, 2021

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Mary Pendleton Winchester, VA

Too expensive by the time phone is leased and you get service bill is over $100 monthly.

5 years ago

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Bosede Ajiboye Hyattsville, MD

Great service! Only had difficulty with unlocking my phone when I travelled out of the country.

5 years ago

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Sks1969 Carlisle, PA

Horrible coverage areas. Unless you’re in your house on Wi-Fi you can forget about it. And even then the service is spotty

5 years ago

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Natasha R. Hamilton San Antonio, TX

They have really good customer service but their coverage in my area is horrendous and unreliable.

5 years ago

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Brandi Wilhoit Fairfax, VA

I had Sprint service back many years ago and the reception was poor. I never had signal. God forbid going somewhere with trees, because you could use your phone 😆.

5 years ago

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Priscilla Arteaga Ontario, CA

Sprint is really just decent. I feel like you get what you pay for and that’s it, don’t expect too much

5 years ago

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Amanda Malega Oklahoma City, OK

The service was not very good a lot of the time. I went to Texas to visit family and was not even able to use my phone because I had no service at all.

5 years ago

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Mike Xavier Rocklin, CA

Very disappointed customer. Been a customer since 1997 & SPRINT did nothing to assist in inferior cell service due to lack of cell towers in my area.

5 years ago

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Sharon Battula Aurora, CO

When I'm experiencing issues or need to discuss options, customer service has always been decent and relatively timely

5 years ago