2.7
3.9
Overall Score
Author: Kaitlyn Short
Sprint and T-Mobile have merged.
As of April 2020, Sprint has joined forced with T-Mobile to provide customers with one of the largest 5G networks in the country. As a result, information in this review may be outdated. To learn more about this merger, check out our T-Mobile Review, or read through our Sprint reviews from actual customers (below).
Sprint is a major provider of wireless phone and Internet products and services for individuals and businesses throughout the world and offers the latest smartphone and tablet device technology with 4G LTE data coverage in over 500 cities nationwide.
Founded in 1899 and headquartered in Overland Park, Kansas, Sprint now owns Boost Mobile, Virgin Mobile, and the Assurance brands of non-contract providers.
Though Sprint's coverage depth and breadth are not as robust as that of the top companies, its coverage is improving in certain areas. Sprint now offers especially fast 4G LTE network coverage improvements in four major U.S. metro areas in preparation for 5G speeds:
Sprint focuses heavily on serving families or groups of friends that want to go in on a phone account together. The group pricing provides an incentive to add more lines because of the discounts available.
For example, the Unlimited Basic service plan gets you your third, fourth, and fifth lines free, totaling $20/month per line, a price that is very difficult (if not impossible) to find elsewhere for what you get. The carrier claims using its unlimited plan actually gives customers a $1,000 savings over their first year over certain competitors.
Sprint's three "Unlimited" plans, Unlimited Basic, Unlimited Plus, and Unlimited Premium, all include these benefits:
Unlimited Plus includes a Tidal account as well, and Unlimited Premium comes with Tidal, Lookout, and Amazon Prime.
Customers age 55+ or customers who are active military or veterans qualify for specialized Unlimited plans. Data plans for tablets, mobile hotspots, and smartwatches can be purchased, too.
New and popular Apple and Android phones and tablet options are available through Sprint. Financing rates are based on credit qualifications, but generally, you can utilize the Spring Flex 18-month lease on a new phone. Pre-owned phones are also available. If your current phone is compatible with the Sprint Network and it is unlocked, you can activate it with a new Sprint account. You do need a SIM card to activate your device.
A Sprint customer can also purchase any of the following tech accessories:
Depending on where in the U.S. you live, Sprint's network coverage can be outstanding or poor, so potential customers should closely study Sprint's coverage map prior to signing up to avoid slower download speeds and dropped calls.
The early termination fee (the cost a consumer pays when they cancel their contract early) is something you should be aware of before signing up with Sprint. If you sign up for a 1 or 2-year contract and then decide to change carriers, you must pay a fee for each line of service you signed up with. The fee is prorated based on the length of your remaining term commitment, but depending on how many months you have remaining on your contract, you might end up paying a steep price.
Standalone hotspots and Wi-fi card plans are expensive with Sprint. The cheapest plan the carrier currently provides is $30/month for 10GB of data. There are also additional fees that can apply with the limited GB data.
Sprint has plenty to offer prospective customers, with the most attractive perk being the affordable multi-line smartphone plan pricing. Paying $20/month for smartphone services is almost unheard of.
Is Sprint good? Customer reviews are mixed, reflecting both positive and negative experiences with Sprint's customer service team, terms and conditions, and network coverage. Read the reviews below to decide for yourself.
Malia Barnes Cheyenne, WY
5 years ago
Jen Paxman Lehi, UT
6 years ago
Bruce Ellison Lansing, MI
10 years ago
KingRobert747 Ashburn, VA
3 years ago Edited March 23, 2022
Melissa sims Greer, SC
5 years ago
Evelyn Codrington New York, NY
5 years ago
KSCOMOGA
6 years ago
Mike T Linden, MI
6 years ago
Mandeep Singh
6 years ago
Keri Havran Aurora, CO
7 years ago
David Picard Fairfax, VA
9 years ago
Warren Jarrett Kansas City, MO
3 years ago
JJ Jenkins Glendale, AZ
3 years ago
L Black Auburn, WA
5 years ago
Lethia Johnson Tallahassee, FL
5 years ago
Eddie Rios Ogden, UT
5 years ago
Angie Burnett Orem, UT
5 years ago
Caroline Germantown, MD
6 years ago
Matthew Blaze Wiltz Santa Maria, CA
6 years ago
Aaron Paxman Lehi, UT
6 years ago
cynthia R Brixius Vail, AZ
7 years ago
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Linda Bonogofski Canby, OR
5 years ago
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Raúl Galeano Elkridge, MD
5 years ago
Landon Robison Layton, UT
7 years ago
Bridget Walker Gulfport, MS
3 years ago
William Monday Knoxville, TN
6 years ago
Deb
6 years ago
Olguine Noel
6 years ago
Shaylee Provo, UT
6 years ago
Connie Mayer South Jordan, UT
8 years ago
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Wayne J.Bergeron Covington, LA
4 years ago
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Emmanuel Gorres Catonsville, MD
4 years ago
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Gina Marie Commack, NY
4 years ago
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Dodd ,
4 years ago
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ZomBit Memphis, TN
5 years ago
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Andy Wise O'Fallon, MO
5 years ago
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Jada Scott Norman, OK
5 years ago
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JDWain Tallahassee, FL
5 years ago
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Ezequiel Gaithersburg, MD
5 years ago
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Caroline Gaithersburg, MD
5 years ago
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Brennan Orem, UT
6 years ago
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Lindsey B Orem, UT
6 years ago
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August Moulton Lehi, UT
6 years ago
Ashphile Baptiste Tallahassee, FL
5 years ago
Jackson Barousse Kenner, LA
5 years ago
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Sophie Glendale, CA
4 years ago
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HardRock65 Stockton, CA
5 years ago
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Tsmith York, PA
5 years ago
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Danisalaz Corpus Christi, TX
5 years ago
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Kaitlyn Rios Ogden, UT
5 years ago
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