2.7
3.9
Overall Score
Author: Kaitlyn Short
Sprint and T-Mobile have merged.
As of April 2020, Sprint has joined forced with T-Mobile to provide customers with one of the largest 5G networks in the country. As a result, information in this review may be outdated. To learn more about this merger, check out our T-Mobile Review, or read through our Sprint reviews from actual customers (below).
Sprint is a major provider of wireless phone and Internet products and services for individuals and businesses throughout the world and offers the latest smartphone and tablet device technology with 4G LTE data coverage in over 500 cities nationwide.
Founded in 1899 and headquartered in Overland Park, Kansas, Sprint now owns Boost Mobile, Virgin Mobile, and the Assurance brands of non-contract providers.
Though Sprint's coverage depth and breadth are not as robust as that of the top companies, its coverage is improving in certain areas. Sprint now offers especially fast 4G LTE network coverage improvements in four major U.S. metro areas in preparation for 5G speeds:
Sprint focuses heavily on serving families or groups of friends that want to go in on a phone account together. The group pricing provides an incentive to add more lines because of the discounts available.
For example, the Unlimited Basic service plan gets you your third, fourth, and fifth lines free, totaling $20/month per line, a price that is very difficult (if not impossible) to find elsewhere for what you get. The carrier claims using its unlimited plan actually gives customers a $1,000 savings over their first year over certain competitors.
Sprint's three "Unlimited" plans, Unlimited Basic, Unlimited Plus, and Unlimited Premium, all include these benefits:
Unlimited Plus includes a Tidal account as well, and Unlimited Premium comes with Tidal, Lookout, and Amazon Prime.
Customers age 55+ or customers who are active military or veterans qualify for specialized Unlimited plans. Data plans for tablets, mobile hotspots, and smartwatches can be purchased, too.
New and popular Apple and Android phones and tablet options are available through Sprint. Financing rates are based on credit qualifications, but generally, you can utilize the Spring Flex 18-month lease on a new phone. Pre-owned phones are also available. If your current phone is compatible with the Sprint Network and it is unlocked, you can activate it with a new Sprint account. You do need a SIM card to activate your device.
A Sprint customer can also purchase any of the following tech accessories:
Depending on where in the U.S. you live, Sprint's network coverage can be outstanding or poor, so potential customers should closely study Sprint's coverage map prior to signing up to avoid slower download speeds and dropped calls.
The early termination fee (the cost a consumer pays when they cancel their contract early) is something you should be aware of before signing up with Sprint. If you sign up for a 1 or 2-year contract and then decide to change carriers, you must pay a fee for each line of service you signed up with. The fee is prorated based on the length of your remaining term commitment, but depending on how many months you have remaining on your contract, you might end up paying a steep price.
Standalone hotspots and Wi-fi card plans are expensive with Sprint. The cheapest plan the carrier currently provides is $30/month for 10GB of data. There are also additional fees that can apply with the limited GB data.
Sprint has plenty to offer prospective customers, with the most attractive perk being the affordable multi-line smartphone plan pricing. Paying $20/month for smartphone services is almost unheard of.
Is Sprint good? Customer reviews are mixed, reflecting both positive and negative experiences with Sprint's customer service team, terms and conditions, and network coverage. Read the reviews below to decide for yourself.
Seamas Culligan Dorchester, MA
3 years ago
Kathleen Kanady Taylor, MI
6 years ago
Caloway Salt Lake City, UT
4 years ago
Richard Brown Woodstock, VA
7 years ago
Chelsea Stewart Salt Lake City, UT
8 years ago
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Charnise Johnson Chicago, IL
4 years ago
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Kelly Hicks Peoria, AZ
5 years ago
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Mr. Sampson Blacklick, OH
5 years ago
Shanlee Sandusky, OH
3 years ago
Paula Pili Provo, UT
3 years ago
Baby
6 years ago
Christine M Shawver Havertown, PA
6 years ago
Ed
7 years ago
Renee Ayala Hedgesville, WV
7 years ago
Tyler Greeley, CO
7 years ago
Abbey Richards American Fork, UT
8 years ago
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Juli Maloney Henderson, NV
4 years ago
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sexyj76 Fontana, CA
5 years ago
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Matin Midlothian, VA
5 years ago
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Tabyoungco2008 Decatur, GA
5 years ago
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Kathryn Robinson Riverton, UT
6 years ago
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Jennifer Smith Salt Lake City, UT
6 years ago
Julie Spanish Fork, UT
6 years ago
Anne Sainsbury Payson, UT
6 years ago
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janalee sanders Valley Center, CA
6 years ago
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Angela Nelson Pleasant Grove, UT
7 years ago
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Rashida Laumatia Saint George, UT
7 years ago
Andrea Smith Idaho Falls, ID
7 years ago
Msdaisy70 Clarksburg, MD
4 years ago
Carlos Ball Ground, GA
5 years ago
Keri Fullerton, CA
5 years ago
Jodi Dipolito Simi Valley, CA
6 years ago
Cheryl M
7 years ago
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Rjalbano Denver, CO
4 years ago
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Alana Funk Shockley Fulton, MO
4 years ago
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Tyler B Palos Verdes Estates, CA
4 years ago
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janet Stroudsburg, PA
4 years ago
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Jerry Gonzalez Imperial, CA
5 years ago
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MissHmong95 Utica, MI
5 years ago
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Ben and Cin Kenilworth, NJ
5 years ago
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Natalie Brown Boulder, CO
5 years ago
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Ariana Key Tallahassee, FL
5 years ago
Erin Farnsworth Pleasant Grove, UT
5 years ago
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Jon Robinson Riverton, UT
6 years ago
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Tom Gourley Pleasant Grove, UT
6 years ago
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Amy Boren American Fork, UT
6 years ago
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Ella American Fork, UT
6 years ago
Beth Farmer Pleasant Grove, UT
6 years ago
Melissa Carreno Mesa, AZ
6 years ago
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MaKayla Christiansen Provo, UT
6 years ago
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