Name: Consumer Cellular
Rating: 4.6

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Rebecca Bowman

Prompt service with great price for great product.

7 months ago

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James Kerr

I'm having a problem getting the information from my old phone to my new phone

7 months ago

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Tony Vicari

Customer service could not solve my visual voicemail problem.

7 months ago

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Eugene Danker

Patience when dealing with a difficult issue

7 months ago

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Roger Massey

No hassle. Easy to deal with and service is excellent.

7 months ago

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Kevin Dice

We wish we had switched years ago Thank You!

7 months ago

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Buckey Grimm

Received Item quickly, and set up was easy.

7 months ago

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Myra Gillispie

The transition was easy from my other carrier

7 months ago

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Margaert Dibblee

She was very helpful getting my phone up and running.

7 months ago

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robert timborski

too complicated for seniors.great customer service

7 months ago

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Curtis Boyd Sr.

Thank you we love the service and the phones

7 months ago

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Mary Donohue

tech people were extremely patient and helpful

7 months ago

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Ricky Barners

I was told I would get a five G phone but I was sent a four G phone.

7 months ago

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Robert OBerry

Great service good follow up. Would recommend

7 months ago

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Michael Cousin

Your price is great and the service is great

7 months ago

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GR

Setting up a replacement phone was easy.

7 months ago

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david knouff

Item was everything that I wanted and arrived promptly.

7 months ago

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Katrina Upshaw

Quick service, easy phone replacement, good instructions

7 months ago

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Melissa Litton

Great customer sefvice and no issues with service.

7 months ago

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Richmond and Tammy Lynch baby

We love it very good service here good 5g

7 months ago

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william newman

first razr, GREAT! I love this phone, great price.

7 months ago

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Steve Melder

I ACTUALLY SPOKE WITH A PERSON IN THE USA!

7 months ago

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Jim Oxenreider

Good value for the price. Good support as well.

7 months ago

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Jennifer Evans

Affordable options and payment plans on high quality phones

7 months ago

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Anthony Woodruff

Works as expected with reasonable prices

7 months ago

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Mike & Carol Evans

Great Service, Great Value, Very Satisfied

7 months ago

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Michael Raubold

no dislikes, all good delivered in mannerly time

7 months ago

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Ali Jariri Carmel, IN

Very bad company prices go up each month and i started with 2 line and they gave me hell when i tried to separate the family plan. I had to port my numbers out because they refuse to separate the lines.

2 years ago

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Genny Castrodale Chicago, IL

Pretty good coverage. Pretty good price. Now have to wait on long hold to get a hold of someone. Then I was told “our systems are updating. Call back in 3 hours.”

2 years ago

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The Truth Channel Bristol, TN

1st two months, my CS phone would chew up data while I thought I was on my home Wi-Fi. Settings>Cellular> Cellular Data (off)

2 years ago

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Susan Bowes Aberdeen, WA

i had the service several years ago and it was no better then a state phone it dropped calls but they didn't tell you when you went over your plan so i was stuck with a large bill

3 years ago

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Joseph Fusco-Kunes Columbus, OH

Absolutely the worst customer service if you get a person. Charged me after closed account for additional months. I would not pay and it went to collections whom I explained the situation and they drop collection

3 years ago

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Terry Carstens Mukwonago, WI

While the price is OK the service is not. Many times you can't complete a call, or it goes right to voice mail. I often get emergency calls only. Not real relialble.

3 years ago

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Rich Therrien New Orleans, LA

They make it very difficult to downgrade your plan. It ratchets up, but they won't let it go back down. Customer service is closed late and on weekends. It must be their business model. Thieves.

3 years ago

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Jayce Jay Stafford, TX

bad customer service....Monica in customer service displayed horrible customer service. I do not like having to call this company; long wait times...I also always seem to get a "double" bill

3 years ago

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Jim Collins Lee's Summit, MO

The worst costumer relationship I have ever delt with in all my life do NOT Reconvened!!! Phone service is the worst I have delt with!! Don’t wast your money on this phone service!

3 years ago

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deborah berwick Branford, CT

They are the pits. You pay a bill and have the cancelled check and they said they didn't receive it and put you through hell. I guess they need to get people that do their job and can read.

4 years ago

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Shelley Gowen City of Saint Peters, MO

HORRIBLE CUSTOMER SERVICE!! If you want a cheap cell phone bill you will get just that but not without the price of the worst customer services ever!! Can I at least take the ONE star back that I am forced to give!

4 years ago

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douglas w miller Vero Beach, FL

the worst of the worst bad sevice with phone and now they want me to give them more money formy phone when i ws going to send it back to they --dont make a mistake like i did you will regret it

4 years ago

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Ben Martinsburg, WV

Have 5 devices with them. However if you need to contact customer service, you will be on hold for yours not minutes. Data plans are very experience.

4 years ago

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Andrew W Hubbard Harrisburg, PA

I am so disappointed in this company.. because someone that was living at this address they say failed to pay there bill my phone was cut off.. its wrong because when i purchased this it was only me.. can you assist

4 years ago

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Susan Larimer OH

The 2 1/2 weeks I had the phone I could not get the speaker to work or end a call or use the # keys. I had to keep calling c. s. To have it reset many times. I paid $92. for 2 1/2 weeks of non working phone

4 years ago

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David Young

Bad take vantage of seniors Increases monthly rates without notice before you use all your data then don’t want to change it back or give you credit for not using all your data bad company

4 years ago

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WD L Arlington, TX

When i signed up, i wasn't told about all the taxes and fee. I didn't realize a no contract mobile company charged fees. I cancelled after the first month. I pay $35 dollars a month for 10 gb without all those fees.

5 years ago

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Norm Hereford, AZ

Customer service = looooooong waiting times and friendly but often incompetent service reps. When porting my phones from Verizon to Consumer Cellular was a nightmare.

5 years ago

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Patricia Ferguson

I have nothing but good things to say about Consumer Cellular. No complaints for sure.

5 years ago

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Val Sigmon

Consumer Cellular is a fantastic cell company. They are cheap and their service is outstanding.

5 years ago

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Glen Olinger Street, MD

Simply the best! They have provided additional benefits on a few occasions at no additional cost.

5 years ago

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Sandra (Sandy) Rosso

I'm a senior and like the ease of use of their flip-phone. It is very uncomplicated.

5 years ago

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Dr Lexington, KY

Do not use consumer cellular ,it takes 45 minutes to get an agent ,I have been trying for Week to get my service on . After buying my own SIM card who has an hour to lay your phone down on speaker and wait 45 minutes

6 years ago Edited September 14, 2021