Name: Consumer Cellular
Rating: 4.6

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Helen Locklear Pembroke, NC

I've been with the company and I love it. I called and requested a specifi phone and now I am enjoying it.

6 years ago

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Cheerful1 Dublin, CA

Company would not refund money when my mom died. Charged the time used for calling to cancel. Never answers call to cancel on hold for hours. Had to use menu to add service to finally talk to customer service. I would give customer service a zero star if I could.

7 years ago

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charles richmond

Customer service representatives are always prompt to try to answer your questions and solve any problems.

7 years ago

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Lovis Williams Okeechobee, FL

Where is the 0- Star Rating? To give this pitiful company a fraction of a star is over rating them. If you live in Florida their coverage is weak at best. They offer no resolution to problems and continue to apologize for their scam artist company. Never Again,

7 years ago

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Coramsfield Essex, MA

3 sets of SIM cards, and $135 later it still doesn't work. They make setting up wi-fi calling impossible which means if there is no cell service on the network they pick for you, there is no service. Also, make absolutely certain that your service is canceled when you cancel it.

7 years ago

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David Milwaukee, WI

Money hungry company that preferred to lose a long time customer over $4.65. On top of it they have an automatic upgrade system which causes your bill to go up without your consent. Customer service people usually sounded very nice till after I paid my last bill and they overcharge me with no solution to the problem. Never again.

7 years ago

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Samuel L Upchurch Marble Hill, MO

Consumer Cellular sucks you in with there 30 day free trial then make it near to impossible to cancel. Called to cancel waited 30 minutes then gave up. They are quick to talk to you when signing up but you can't get anyone to talk to you when you want to cancel.

7 years ago

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Screwed over Marceline, MO

My dad had it. They increased his bill for no reason with no use on his phone for two months then when he canceled and asked the Neal B. Customer service was anything but customer service. He was a jerk and tried to talk down to him.

7 years ago

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June Pittsburgh, PA

Bought an unlimited plan with data and texting. They took weeks to turn both on. I could get calls but nothing else. Had to contact them 6 times. Now asking for a credit for lack of service. Kept being told that I had to wait for the monthly billing period to end to get a credit. They already deducted from my bank for the payment though.

7 years ago

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Roxy West Sacramento, CA

You cannot send photos with texts without using your data. Also, it turns every text message into a multimedia message, for which you have to use data. The customer service rep told me I can't use wifi for these--I must use data. Lots of times I can't get a connection. I thought ATT was bad, but I've actually found a carrier that's far worse.

7 years ago

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Gary Welch

Good coverage area. Not locked into a contrac and you can adjust your plan at anytime without extra cost.

7 years ago

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john a williams Rocklin, CA

they do everything well. It is sometimes difficult to reach someone but they have a lot of senior customers like me so i can understand.

7 years ago

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MICHAEL MILBURN

Because they are the best in the field, great customer service, excellent tech dept of you have pproblems.

7 years ago

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Patricia Rossi Tucson, AZ

Ideal for anyone looking for a good product, good service and great pricing. I took advantage of a special promotion and could not be happier.

4 years ago

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George Head Brookfield, MO

Been with them since right after they started advertising. This is a great cell phone provider. No one beats their rates and service.

5 years ago

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Claudia Harper White Haven, PA

Cost saving in a time when we are all trying to survive. Service as good as, if not better than Verizon, which we previously had.

5 years ago

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Sharon Lester ,

Customer service is great, prices are awesome, more phones added to their products line and the discount doesn't hurt either.

5 years ago

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HighlyCritical Newton Center, MA

NEVER had a problem, yet. Bills are consistent, fair, without hidden fees and charges. Wish I'd switched to this company years sooner!

5 years ago

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Sue Flederbach

Great customer service. Affordable phone plans.

6 months ago

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Beverly Dale

Best value for the money. Customer Service is outstanding.

6 months ago

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Janet Mary Lee

Fast safe delivery! Appreciate your company!

6 months ago

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Mike Morway

Provide quality service at a very reasonable price.

6 months ago

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Jennie Nielsen

Summer was outstanding in helping us set up everything.

6 months ago

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Lauren

Love the fact that I was able to get a new phone so quickly

6 months ago

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bill pankuch

Great cell service for the price.Cant go wrong

6 months ago

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Helen Lydon

Staff always answers the call & are extremely helpful.

6 months ago

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Anne Williams

Fast shipping good rates. I like consumer cellular

6 months ago

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Michael

The agents we dealt with were amazimg. Thank you

6 months ago

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shirley rovinsky

Helpful with installation and trouble shooting

6 months ago

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Holly Johnson

Stacy was fantastic!! Give that gal a raise!!

6 months ago

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Nicholas Merkling

Great experience overall everytime, definitely recommend

6 months ago

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James Leone

Quick shipping, easy set-up. Everything as expected.

6 months ago

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john ramsay

Customers Service tech support was excellent.

6 months ago

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Randa Ramey

Wonderful service. Friendly and professional.

6 months ago

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Brenda Snyder

Smooth transitions & assistance by knowledgeable staff!

6 months ago

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lamar flanders

I can hardly wait till my friend sets it up for me.

6 months ago

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Leslie Holley

I was skeptical that the service would be good quality for the low price but I have never had an issue with my cellular service and I get the same level of cellular service for 1/3 of the price of other cellular plans. The customer service has been good as well and they are willing to talk you through the process step by step. I also find the pricing to be transparent unlike some other places where there are so many fees and subcharges and they never give you a straight answer on the total monthly cost. I have used CC for years and have no complaints and just added a line to my plan for a kid.

6 months ago

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Styling with Motorola stylus.

Good write ups on features. Good prices. Fast delivery.

6 months ago

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Sandra Hoover

Easy to order online and arrived in good time

6 months ago

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David Geis

Came quickly & in good shape. Packed well.

6 months ago

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Shelly Hemingway

Got my phone thank you very much so far so good

6 months ago

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Robert

Great cellular plans, low prices. Just bought new I phone.

6 months ago

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Roberta Standley

Fast delivery, but confusing data transfer.

6 months ago

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Ed Kuczynski

Great phone great price. Easy to transfer data. Thank you

6 months ago

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William Sheppard

Thanks for quick response to order inquire.

6 months ago

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Bob and Jan Kirkwood

Ease of purchase, customer service was excellent

6 months ago

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Lisa Budinger

Fast service and good costumer support.

6 months ago

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Candace Holden

I like being able to talk to a human and not a chat box.

6 months ago

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Bill Fitzpatrick

Easy to order and get. Set up was a breeze

6 months ago

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Peter Redl

Voicemail was a little difficult to install

7 months ago