Name: T-Mobile
Rating: 2.1

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A. Wang Glendale, CA

Don't use their service, it's time consuming and horrible unless you have plenty time to wait and not worry about how they bill you. It may take forever.

2 years ago

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Phil Maconi Freehold, NJ

5 Months of horrible service at a rate of $500.00+ per month. 20 years with Sprint, no real issues. 5 Months with T Mobile, and I'm going to ATT. They truly suck.

2 years ago Edited November 30, 2021

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Tricknotic Hartford, CT

I keep getting charged a bill every month even though I already cancled and switched carriers... Everytime I call they tell me I still have sprint and then hang up on me

2 years ago

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Shaznae Tallahassee, FL

good, when it was time for me to get a new phone. it took longer than usual but it’s fine

3 years ago

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chris beck Susanville, CA

the so called service stops working all the time now, biggest pile of crap I have had to not use right now its out again NOT GOOD FOR MCARTHUR CALIF. out right sucks

3 years ago

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Yolanda Briganti Riverton, UT

The price is good. I don't have service everywhere but I have service in most places.

3 years ago

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Linda

I love T-Mobile they provide more services than Verizon at lower prices

3 years ago

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Angela Ward-Archer

I like that you don't have to wait when you call they customer service line

3 years ago

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Gina villa Madera, CA

Excellent customer service! Always know I can call anytime for questions.

3 years ago

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Jacqueline Namale McHenry, IL

The technician know what they are doing when helping customers

4 years ago

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Randy

Solid, predicable service with senior plan, unlimited and taxes included.

4 years ago

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Frances Chesterfield, VA

Good customer service. Excellent communication to the customer.

4 years ago

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edwin zelaya Lanham, MD

Always going beyond to make sure I stay connected and always following through

4 years ago

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Victoria L Moorman Indianapolis, IN

Wonderful customer service. I love their all inclusive plan.

4 years ago

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Karina Aguilar Managua, MN

tmobile has great international coverage for a reasonable price, definitely recommend this company

4 years ago

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Ben Porter

Absolutely the best service and consistent prices you can rely on

4 years ago

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Latricia

They put their customers first and provide excellent services.

4 years ago

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Christian

They have the best customer service and their Network has connection everywhere

4 years ago

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Taylee Warner Pocatello, ID

I used to use T mobile but the coverage wasn’t great. So I switched to Verizon and have liked it so much better.

4 years ago

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Seth King

Great service. The sales people are knowledgeable but not always up front about costs

4 years ago

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Amanda Montebello, CA

I used to use tmobile and enjoyed the service and plan provided but it wasn’t my choice provider.

4 years ago

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Jimmy Hall III Amite, LA

T-Mobile is a good phone company and sometimes it can run slow for a little bit but its great.

4 years ago

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Sunnee Las Vegas, NV

Price ok, Service ok, but There is no cell phone signal in a slightly remote place.

4 years ago

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Sandy K Hackworth Oldsmar, FL

the price is reasonable, and the customer service is always there.

4 years ago

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Jeffrey Elgin, IL

They are always very helpful. Making sure your concerns are taken care of

4 years ago

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Maria Park Baltimore, MD

Very responsive, easy to contact and technologically up to date.

4 years ago

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Diana

Enjoyed having texting service at no additional charge while in Europe.

4 years ago

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Mitchell Jimenez

Long time customer, and still cant get enough, great service

4 years ago

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Jon C Young Tucson, AZ

I just switched from Verizon to T-Mobile over the weekend. better signal.

4 years ago

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KRD80602 Brighton, CO

App is great, rewards were aimed at 30 & under. Coverage could be better North of Denver.

4 years ago

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Archie Universal City, TX

It's great. Extremely personal and sensitive to my needs. They listen.

4 years ago

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Robert Christie

Been with them for years. If we didn't like them we wouldn't be with them.

4 years ago

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Kayleen Ortiz

Company is good, customer services at times seems like they dont know what they're doing.

4 years ago

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Lindie

They have a fair amount of very low or no cell service. But overall my experience is good

4 years ago

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Anthony Williams

Almost 90% of the time I call, I get someone overseas and I disconnect. I wish I can just speak to someone here on h

4 years ago

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Luke Wenneberg

Excellent service, no surprises. Fair pricing. Reliable signal

4 years ago

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Kendell Santa Cruz

Great coverage, stands by their hardware, appreciates veterans.

5 years ago

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Gerald Pereira Las Vegas, NV

Never get dropped calls. Never in spot were there is poor reception.

5 years ago

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patricia malanga Elizabeth, NJ

T-Mobile- love them- have always made it easy to do business with them.

5 years ago

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MotownJMG Detroit, MI

Overall good, but they are stingy when it comes to providing credits for services not used.

5 years ago

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Raffy Bakersfield, CA

Customer service is top notch for product and service plus updates

5 years ago

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Martin Kiker

They are a decient provider. Would like a little additional flexibility with abailable plans.

5 years ago

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Diane Crites

Great service great pricess. I like that they offer a senior plan.

5 years ago

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Chip Hardt Chicago, IL

Decent pricing and they have always given me good customer service

5 years ago

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Alice Mitchell

I like the service but it's expensive I would like to see the price for three lines be a little less expensive

5 years ago

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Christine Dean

I've had very good service and no problem with the internet or service areas

5 years ago

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Marcelino Corona, CA

The s corporation is not good the stores guys sales they told me that they were free 2 tablets because I had a lot of time with them and they are charging me now

5 years ago

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Derlin

They need get better at signal and have better prices discount for federal government.

5 years ago

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Brenda Roanoke, VA

Pretty good service. Price also good.Have had this company for a long time.

5 years ago

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Prasad Cypress, CA

Poor customer service. Keep asking customer to call deferent department and show sympathy about the problem with no resolution.

5 years ago