Name: T-Mobile
Rating: 2.1

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Judy Evans

Whenever I take phone into shop, always told I need to update, Don't really try to fix.

5 years ago

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Jill Yannuzzi Phoenix, AZ

Just ok. It was years ago, hopefully they have improved their customer service and tweaked some issues.

5 years ago

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C. Gore Kent, WA

They have affordable plans with limited commitment if you wanted to change.

5 years ago

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Jamie Linford

I have no complaints about T Mobile a great value for the money.

5 years ago

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MatthewMcGill Las Vegas, NV

Very good cumstomer service. Very short wait times to get issues resolved

5 years ago

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Sadie Scoville Pleasant Grove, UT

I really like the T-mobile coverage. I always have service on my phone.

5 years ago

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DaleB Clovis, CA

They have always been honest and very responsive to our needs

6 years ago

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Shelly Zollinger

Do not get service every where I go. I work on the go and it is frustrating not to get service in some places

6 years ago

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MaryIodice

We switched to T-Mobile after years of AT&T and we are so happy we switched.

6 years ago

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LINDA D.

Excellent support from employees when I have needed assistance.

6 years ago

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Gene Gaines

EXCELLENT phone support, good network that is improving constantly.

6 years ago

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Tammy

I don't have any problems with Mobile service. They are courteous. I like my plan. 8

6 years ago

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Joe Perez Fresno, CA

They are very professional. Very Co-operatives and friendly.

6 years ago

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Chris Springfield, MO

When you call customer service you can never understand the person you're talking to

6 years ago

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David F Meyer

great coverage in my area. Good plan covers all of my needs .

6 years ago

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Jerry

T-Mobile Tuesday is another way they care about the custumers

6 years ago

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Peter Faller

They are great customer care and the service is always available

6 years ago

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Deb Strother

Prices are better than the other companies. Coverage is equal to others, if not better.

6 years ago

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David K Deubner

Great service and I always have a person who knows how to resolve issues.

6 years ago

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Les Sweigart

Because the service is great and so is their customer service.

6 years ago

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William South Jordan, UT

Service is okay, but I use T-Mobile because of the price. I really like T-Mobile once they started carrying the iPhone.

6 years ago

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Danielle Syracuse, UT

Great prices! However, the coverage isn't that great. You get what you pay for though.

6 years ago

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Raquel Sandy, UT

Although service can be sketchy, the people in the store were super helpful in fixing my phone.

6 years ago

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Albert Looney Las Vegas, NV

I have had Verizon, AT&T, Sprint and am most pleased with T-Mobile.

8 years ago

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erika tarke Tallahassee, FL

The phone service of this provider is top tier! The customer service is fantastic!

2 years ago Edited March 8, 2022

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Cassie young Chicago, IL

Not good listeners. They almost never are interested in customer satisfaction. Especially when you speak to anyone that only is concern with what's owed

2 years ago

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Cindy Losacano Chicago, IL

Got my phones during offer at walmart. One phone didn't work. Got the run around, phone wasn't replaced, had to buy out of contract. Then premium went up on other phone. Lose signal often. Going back to Straight talk.

2 years ago

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Briana Garcia

TMobile is great priced and offers many perks for customers including jump insurance!!

2 years ago

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Ronald Walls Portland, OR

Very helpful and courteous to their customers you talk to real people not a recorder

2 years ago

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Sarah Rosencrans Portland, OR

About T-Mobile as myself up definitely now and I love them great prices no hidden fees and service

2 years ago

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WT Vienna, VA

I hate that T-Mobile has taken over Sprint. The customer services sucks! The promotions suck. The fine print (that nonexistent) sucks. The associates in the stores KNOW NOTHING!

2 years ago

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Ahmed Brooklyn, NY

Cons: lose services and random places and times but generally good No HD streaming when I had service Pros: pricing!

2 years ago

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John Smolenski Tampa, FL

I have been a customer for years. Good reception, low rates, and great customer service! Thank you

2 years ago

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Leyla Edinc Winter Garden, FL

I’ve been using this company for my business more than ten years. Customer service is very good.

2 years ago

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Pirategirl1128 Shelbyville, KY

Good value for your money but customer service is not great. Have had issues with my bill every month and have to argue to get it fixed everytime

2 years ago

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chad c Boise, ID

coverage is ok cost is fair support was helpful when i need Qs answered willing to work with you i hard times

2 years ago

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Mike Ashurst, Sr Prattville, AL

The price is right but the service is choppy across the Southeast anyway. Used T-Mobile for years and then switched to Verizon.

2 years ago

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Katie W-V Phoenix, AZ

They have good customer service but their technical support is spotty. They have a bunch of network issues, especially with iPhones.

2 years ago

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Cruz Jimenez San Antonio, TX

I switched to T mobile because their program was supposed to be cheaper with the same service as Verizon. Big Mistake! The phone wouldn't switch like I was "guaranteed". Went back to Verizon within 3 days.

2 years ago

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Pete Brown Mesa, AZ

Sales and customer service were very disappointing experiences to say the least. I’ll spare you the details but say that I haven’t had such a run around in over 20 years of being a mobile phone customer.

2 years ago

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Jolene Blackie Albuquerque, NM

Nice and great ads by consumers. Best activity since i started. T mobile is great services

3 years ago

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Franco Dagoy Henderson, NV

Excellent services. Reliable signal, very good customer support. Very good coverage.

3 years ago

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Melissa Hernandez ,

Customer service is great! Monthly pricing is affordable and overall cell service is good

3 years ago

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Chie Ogawa ,

Since t-moble merged w sprint. This has been the worse experience ever!!!!!!!! U can never get through to a live person or u sit on hold for ever. Even going into the store they are rude!!!!

3 years ago

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Victoria Fort Lauderdale, FL

Love my cell phone company been a great service and the customer service is Fabulous rated 100 plus

3 years ago

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Michele Marano Las Vegas, NV

Great service. Great pricing. Customer service is wonderful. I paid 3 tines more at art.

3 years ago

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Donna Lyons Tampa, FL

I love my T-Mobile phone professional good great speed on the internet overall a good quality

3 years ago

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William Elliott Keller, TX

This was four years ago. I signed up for service for five cell phones. The coverage was almost non-existent, so bad that I had to obtain service with another carrier. Bad experience.

3 years ago

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Ruby ,

I have had the worst experience with T-Mobile , I never get good connection anywhere so when I have an emergency I can never count on T-Mobile and their billing cycles are so confusing.

3 years ago

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Marilyn ,

TMobile/Sprint, service is good. They offer a 55+ plan which is reasonable. However, bee phone cost are high.

3 years ago