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1,615 User Reviews

7.5

Overall Score

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Shanna South Jordan, UT

T mobile is getting better and better coverage. We use it for our son.

3 years ago

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Trina Ward

We had T-mobile for a number of years. The phone service didn't work in the area we lived in.

3 years ago

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Haidyn Houtz South Jordan, UT

I loved having my phone at T-Mobile! The service is always good.

3 years ago

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Sandra Jensen American Fork, UT

Alays very helpful ith problems I might have.

3 years ago

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Amy Singleton Gilbert, AZ

Has spotty coverage. They have good rates but couldn't get reception in our own house. Had to change plans

3 years ago

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Chase Rohner Gilbert, AZ

I have had T-Mobile for about two years, and it is a reliable phone service.

3 years ago

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Schon Smithfield, UT

The service in my area wasn’t very good. It was cheaper but not as great as the bigger companies like Verizon.

3 years ago

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Michael Ogden, UT

Always seemed to work great. Data was aight

3 years ago

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Phil Murchison, TX

Poor signal. Worse customer service. Smoke signals are more reliable

6 months ago

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Jeremy Ewa Beach, HI

Signal is terrible but dealing with customer service is good.

1 year ago

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Theresa

Here in wesley Chapel FL T-Mobile is very poor.My calls is always dropping.

1 year ago

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Muriel Lee Chesapeake, VA

i have service issues that have not been resolved yet

1 year ago

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j roake Palm Harbor, FL

The signal service in tarpon springs fl, on alt 19 is terrible and getting worse ,

1 year ago

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Johnny

They lost 2 cell phones I shipped back to them and expected me to continue to pay for them

1 year ago

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Rosetta Bahe Provo, UT

Too expensive for the amount of time I have been in service with the company

2 years ago

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Marina Burlington, MA

works great in rural areas, not so much in suburbs

2 years ago

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Yano

Customer service is the worst , place I don't reomwnt any one to buy local service

2 years ago

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Nishita

Do not have a good billing system, autopay doesn't work efficiently

2 years ago

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Amelia Gibson South Jordan, UT

T mobile is very efficient and super easy to use.

3 years ago

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Joe Hernandez

Drop calls and little coverage in area I just move to

3 years ago

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Joe Ventnor City, NJ

Loss of connection often ! Not worth the money I pay for it!

3 years ago

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martin baker

Terrible coverage,constant dropped calls,have tried amplifiers wifi nothing works !!!

3 years ago

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Anthony Moore

Often have trouble with data connections.

3 years ago

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Cyroles Boles Clearwater, FL

They do not respect peoples decision I ordered a phone and they cancelled it twice

4 years ago

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Steve Deal Covington, GA

terrible coverage area and lied to me about data usage. There are lots better options

6 years ago

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Zapata Clute, TX

No very happy bad service bad signal on my area hard to talk to costumer service

1 year ago

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Karen Hartnack Norcross, GA

High priced bad connection we have changed servers for reasons of poor customer service

1 year ago

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Jimmy Hall Houma, LA

T-Mobile is a good phone company but it can be slow at times and it's okay for people to use.

1 year ago

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Carter Merrill Pleasant Grove, UT

T mobiles coverage isn't very good. I have used Verizon and it is so much better in so many different ways.

2 years ago

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Kalli Binks Payson, UT

We had nothing but problems with T-Mobile. Horrible costumer service, unexplained fees and VERY bad reception.

2 years ago

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jessica Mesa, AZ

Their customer service is horrific and their rates are high. I do not recommend this company to anyone.

3 years ago

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Cody Enslow Pleasant Grove, UT

I couldn’t stand them. Bad phones are offered to you, with bad coverage at bad rates over time. No thanks

3 years ago

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mgillings

Loved my bill, hated my service. Everytime I went downstairs I lost all service....had to switch.

3 years ago

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Carson Walker Provo, UT

They have pretty good coverage and good pricing.

3 years ago

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P Crawley Pleasant Grove, UT

I was with T-Mobile for over 10 years but switched because the customer service and cell coverage was so bad.

3 years ago

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Diamond Wealth Lansing, IL

Too expensive. Bad customer service. I would not recommend

6 months ago

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Jay Cole

Their service area isn't as good a Verzions

1 year ago

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Brianna Miami, FL

Most of the calls are dropped and can barely talk on the phone.

3 years ago

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K.M. or Anonymous

Horrible reception or zero reception, frequent dropped calls

3 years ago

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Anonymous

Customer service, dropped calls, billing

3 years ago

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jolene

Awful customer service no support when needed

3 years ago

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j Phoenix, AZ

close your doors losers im with AT&T now 100x better coverage then t mobile

6 years ago

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Alejandro Minneapolis, MN

They take your data not marer if you use WiFi all the time...!

6 years ago

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Anetra Johnson Saint Louis, MO

Monthly billing rate is good, phone reception is poor.

6 years ago

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Renee St Louis, MO

Horrible service! Can’t receive phone calls at my own home. Called numerous times nothing done

1 year ago

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George Lozier Puyallup, WA

Poor cell phone service. Verizon is the best all around. Their data plans were too expensive.

1 year ago

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Nate American Fork, UT

If you like not having good strong service or you prefer 1x or 3G over LTE then go with t mobile

2 years ago

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jordan cummins Gilbert, AZ

Not very good service, always seemed to be charging fees of some kind.

3 years ago

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Hannah Cummins Gilbert, AZ

Poor customer service, hidden fees, ​and confusing contracts.

3 years ago

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Marlene Taylorsville, UT

As they get bigger there prices increase and quality down.

3 years ago