According to Boost Mobile's promotional offer, in order to receive the $100 credit to my Boost Mobile account, (1) I was to purchase a new Apple IPhone 6 32 GB Space Gray phone at boostmobile.com (2) Activate the phone by signing up for the monthly plan and pay the monthly charge by April 15, 2018 (3) Make my monthly payment within 50 days of activating the phone (4) Receive a $100 credit on my Boost Mobile account within four weeks of first month's payment.
I did not receive the $100 credit as advertised on Boost Mobile's website.
I bought a new Apple IPhone 6 32 GB Space Gray at boostmobile.com and activated the phone at a Boost Mobile store within 3 to 4 days of receiving the phone in the mail. When it got to about 3 days of paying for my next bill, I called up Boost Mobile's customer service to see why I did not receive the $100 credit to my Boost Mobile account. After putting me on hold a few times, it turns out that because I activated the phone at a Boost Mobile store and not online, Boost Mobile was not going to honor their $100 credit promotion. ARE YOU KIDDING ME!!! WHERE ON YOUR WEBSITE DID IT STATE THAT THE PHONE HAD TO BE ACTIVATED ONLINE?! It seems that when Boost Mobile made their so-called promotional offer, they forgot a little detail stating that this is only for “online only.”
I wrote a 1-star review at boostmobile.com about this issue, but guess what??? My review was taken down and the last time I checked on Boost Mobile’s website, they now have added the "online only" to the Apple IPhone 6 32 GB. Boost Mobile must have realized their mistake and changed it, but I still did not receive my $100 credit to my Boost Mobile account. That is why I am on Best Company writing about my experience with Boost Mobile.
Boost Mobile have cheated me out of my $100 credit and they should be ashamed for what they have done. I am done with Boost Mobile and I have decided to join up with one of Boost Mobile’s competitors on a different network. I will surely spread the word to my family, friends, relatives, co-workers, and anyone that is thinking about becoming a Boost Mobile customer to not join. Instead of making it right and losing out on just $100 credit and receiving good praises, a great review, and continuous good remarks to my friends, families, relatives, etc., and have the potential of receiving more customers, Boost mobile will lose even more money in the long run from my experience.