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2.9

Overall Score

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joe wojnar East Brunswick, NJ

Stay away. Terrible customer service. Bait and switch services. I've been trying to straighten out my bill that they overcharged me on for over a month.

1 year ago

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Gina Donofrio Lafayette, TN

Terrific service and area coverage. Monthly fees are very reasonable.

1 year ago

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aa ab

Scam, I have never receive my SIM card and no customer service answering or helping , they don’t offer refund and they don’t send you the SIM card , be aware

2 years ago

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Steve S. Grand Blanc, MI

Horrible service and phone. Spent over 3 hours on a phone trying to resolve and finally demanded a refund !! I spent more on the phone than the phone was worth.

3 years ago

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Julie Clifton City of Saint Peters, MO

Boost customer for 11 months 2 weks switched to another carrier and they refuse to unlock my iphone 11's that i paid full price for. Do not get service with them.

3 years ago

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John W. Jones Baltimore, MD

Very good company, no contract, no credit check. Wide variety of phones to use with plans.

4 years ago

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Steve Galvan

Boost is a great people person that cares about their customers

5 years ago

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Viruta North Bergen, NJ

Terrible service not internet most of the time and even the phone calls very slow internet not a good service the only thing is cheap but you get what you pay

5 years ago

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M. Silver Los Angeles, CA

Everything has been fine to date. I've just upgraded based on information from customer service

5 years ago

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Chris femyer Longmont, CO

Ive been with them for over 10 years and they are horrible and rude in customer service they hang up on u when u ask for a manager dont go with boost mobile

5 years ago

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Anita Surprise, AZ

Customer Service was great. One was by phone and the other was walk-in.

5 years ago

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Sardia Hankins Raleigh, NC

They are ok, however they keep taking away my data and i hate date. I do not have much apps on my phone except around 5-6 and i hardly use most of it.

5 years ago

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Jennifer King Reynoldsburg, OH

Boost Mobile is horrible. No one speak English. They take money quickly out of your account but take their time refunding your account. BUYER BEWARE! DON'T WASTE YOUR MONEY

5 years ago

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Danica

I paid the price for full phone and I can’t unlock my phone because I bought tru them for 12 months I can’t even return it after 7 days. It’s a scam!!

6 years ago

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Pamela

This is great service for the price. Adding more cell towers would be great.

6 years ago

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John Braga

Good as any other, price is right. Uses Sprint towers but works better than Sprint. Odd.

6 years ago

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Karen Pitz Marshville, NC

Good Service have never had a problem with the company Unlimited Text Talk and internet

6 years ago

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ADAM JACKSON

Cmda Network is antiquated, no data while you're on the phone,. Customer service leaves a lot to be desired

6 years ago

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shanekia Williams Atlanta, GA

Absolutely love boost. Wish it service was everywhere and not breakup. Overall we love boost.

4 years ago

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Lifeadon Chicago, IL

Every so often not even rarely I may drop a call but other than that pure quality

4 years ago

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Alexander Johnson Los Angeles, CA

I love boost I have signal just about everywhere and it works underground on the subway

4 years ago

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Kelly Miller Wesley Chapel, FL

Up into now my experience is aweful. They are not corporate so as it changed hands they lose the customers that been there like over ten years

4 years ago Edited September 14, 2021

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Darius Williams Alexandria, VA

Really great service at a really good price! Definitely have improved up since I've first had them years ago

5 years ago

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Michael Scott Portland, OR

The worst activation procedure I have ever experienced. 5 times and still have to wait 3 days for activation. I regret changing providers.

1 year ago

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David Turner Akron, OH

The manager at the Ontario store was nice

4 years ago

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Melissa S Clark

It is great service at an affordable price!

4 years ago

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Michelle Lee

I've had them for 10 yrs pretty decent service. Its better than a contract.

4 years ago

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surya surya , TX

Worst customer support..No data roaming in many areas. Did not get notification when some hacker joined in my family plan.

4 years ago

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Benne

Very poor customer service and not competent at all. Terrible reception, prices and deals not honoured. Don't go with boost don't waste your money

5 years ago

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Travis

good price and local service is reliable

5 years ago

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Malinda Todd

They're ok. The price is good but the connection could be better.

5 years ago

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Joyce

Great service for both voice and data. Excellent rates.

5 years ago

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Damjana Charlotte, NC

This is the worst service i ever had in my life I will never go back to you guys thank you for wasting my whole month of my money and time.

5 years ago

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Zaira Bridgeport, CT

Bad customer service, worst coverage. They are scammers, charging me twice for there cheap service. Definitely not recommended!

5 years ago

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Kim Pitts

No hidden charges, no automatic payment, no contract

5 years ago

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Sandra Phoenix, AZ

excellent service at a very reasonable price.

6 years ago

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Barbara Amarillo, TX

good no issues great service polite employees

6 years ago

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Carlos Alfonso Saenz Miami, FL

Been with them 2009 and I have never had a problem!!!

9 years ago

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Nicole Richman Pearland, TX

They aren't as reliable as big companies, but they do offer a good service given the price.

4 years ago

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Wendy Green Bay, WI

Deceptive business practice. You pay $7 per month for insurance and have to pay for data, a phone and a sims card!

3 years ago

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Gabriel Janke

Good value for monthly service with unlimited data.

5 years ago

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lonnie rasheed

neutral went to automated system like human customer service

5 years ago

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Sherry Kempf Las Vegas, NV

Love the price but their customer service and online bill pay needs a lot of work!!

5 years ago

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RM Cincinnati, OH

The price for the service is very reasonable

5 years ago

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Michael Brooklyn, NY

What can I say about Boost Mobile ,good prices very poor internet connection .No I wouldn't recommend it.

5 years ago

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Susan Broughton Sulphur Springs, TX

I really think Boost is great

9 years ago

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Graymalkin626 Crown Point, IN

Great option for people with little to no creditworthiness. Service is average. It's ok.

4 years ago

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Tony's Babygirl Staton MO

Nice phones but with limited statewide coverage.

1 year ago

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GANDHI YOGI Fredericksburg, VA

Horrible service, and horrible customer service. Slow service, no service, frustrating

3 years ago

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Great service Louisville, KY

Can't be on the phone and the web at the same time and service sucks at times

5 years ago