Nova Warranty

• Live Customer Support
• Accepted at Dealerships and ASE Repair Facilities
• Cancel Anytime

Live Customer Support

Nova Warranty takes great pride in providing clients with exceptional customer service. The company offers live customer support to answer any questions or concerns you may have about your policy. 

Accepted at Dealerships and ASE Repair Facilities

Nova Warranty is accepted at all dealerships and ASE repair facilities.

The National Institute for Automotive Service Excellence (ASE) is an independent, non-profit organization that strives to improve the quality of vehicle repair services through testing and certifying automotive professionals. When going to an ASE repair shop, you can expect the technicians to be fully trained and certified to fix just about any problem with your vehicle. 

Cancel Anytime

Nova Warranty allows its clients to cancel their policies at any time. You could get a prorated refund if you decide to cancel before your policy term ends. However, if you choose to cancel within 30 days of signing up, you may be entitled to a full refund. 

• Must Call for Questions

Must Call for Questions

Nova Warranty’s live support benefits consumers by allowing them to chat with a specialist about any questions or concerns about their coverage or policy.

However, the only way to contact a specialist is by phone. While that isn’t a dealbreaker for most people, it isn’t always the most convenient solution, and we’d like to see Nova Warranty offer additional options. It would be nice to see Nova Warranty provide a live chat solution. That way, if calling isn’t an option, clients can type in their concerns and get an answer via chat box.