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Nova Warranty

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8.2

Overall Score

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Frederick I Jones

I would like to thank Mr. Miller for his attention to detail explaining my new vehicle warranty. He was knowledgeable and professional and extremely nice threw this whole process. He broke down different options as far as payment which made me make up my mind towards getting my vehicle warranty.

1 year ago

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Black Butterfly

Jason H. handle all of questions and address all of my concerns regarding the coverage and price of my home owner policy. Thank you for taking the time to get me the best possible policy to matchup my needs.

1 year ago

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JLV

Lucas was outstanding. Very professional, knowledgeable, courteous and none of the hard-sell nonsense. He represents Nova well. Due to my contact with him I will certainly refer business to you at every opportunity.

1 year ago

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Barb Tirrell

Jason is a very patient/understanding man. I was impressed and happy to work with him. I do hope I never need to use your services, but I am glad to have you available. Thank you!

1 year ago

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Frank Sanders

Representative did a very good job of explaining benefits, Lucas made us feel valued as a client! I would definitely recommend Lucas and Nova for your extended warranty needs?

1 year ago Edited March 27, 2024

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Pedro C. Paulino Port Orchard, WA

Jason H deserves a 5 star for the service he provided. Jason fully explained and provided different warranty coverage for each car and 2 cars cost. Based on the cost option, I decided to get coverage for 2 vehicles

1 year ago

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Vincent Salino

I loved my experience with the sales representative. He was very polite and took his time to explain everything to me. I am hard of hearing and told him that and he was very patient with me.

2 years ago

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James Johnson Beauharnois, QC

Loved the service provided from Nova Warranty! I think I really did find the dream company. They keep their word unlike other companies. Covered my claim and was so professional.

2 years ago

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M Hughes New York, NY

Nova Warranty is an excellent company. They paid out my claim very promptly. Paid it in full as well along with paying for my rental car and towing. Thank you for your incredible service!

2 years ago

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Jackson Leffit

Nova did an excellent job getting my claim paid out. My Aston Martin had a check engine light the other day, Turns out it was a drive axle malfunction which Nova covered in a very fast manner. Thank you very much!

2 years ago

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Robin Waters

Very thorough explanation and pricing options.

2 months ago

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Jeffrey McCarron

Nick was very friendly and extremely helpful!!

2 months ago

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genevieve castro

John B. was very helpful in answering any questions I had. The process was very comforting because of his help. Also being patient with my work schedule to make sure I was well informed and happy with my policy! Very excited to be a policy holder with Nova Warranty.

1 year ago

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Tim Puyallup, WA

Lucas M, Nova Account Representative, was extremely helpful during the startup process. He did an excellent job of clarifying my curiosities and thoroughly explained my options. I was impressed by his level of professionalism and look forward to a long-term relationship with Nova.

1 year ago

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Charles Marshall Stockton

Lucas M did a great job. He was honest, transparent and efficient. He worked hard to get me the best deal and customize my warranty to my specific needs

1 year ago

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phillip w

haven't even had a chance to use there services, I had the shop call the nova and tell them about the repairs i needed a motor mount and a head light. the rep at nova told the service advisor that they don't cover headlights and since the motor mounts witch is a covered item is under the same claim the whole claim is denied. this is an answer of a company that only takes money and doesn't give it. i already have notified the Attorney General office and the department of insurance and they are working on taking this company down seems like they already have many complaints with other customers of there's. FYI i asked for a refund about 2 weeks ago and still haven't gotten anything.

1 year ago

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PAOLO CAPRETTA Aliso Viejo, CA

The insurance covered my whole claim on a timely manner. Emily A, who handled my claim was very efficient and professional and got my claim approved very fast

1 year ago

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#DOS UNCHAINED Boiling Springs, SC

Lucas was very helpful and informative about the Nova Warranty, he made me feel comfortable about the decision I made with this car warranty company. Thank you, Terrence

1 year ago

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Tina lewis

Lucas was Amazing from start to finish, I had to get off the line a few times. It he was there and finished the contract. Very thorough and went above and beyond.

1 year ago

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Brian Dobens

Lucas m. was great he help me very thing the warranty covered and very thing they don't cover.he was great in helping known everything that I needed to know about my coverage.which was great! thanks you for very thing

1 year ago

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MC

Lucas M. was terrific provided the warranty I needed for the duration of my car note for 7 years. I am happy to be working with Nova and him for my auto warranty needs. Thank you so much!

1 year ago

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Logan4549

The purchase of the warranty was extremely easy and thr coverage was explained in detail. John B did an amazing job and is the reason why I decided to go with Nova over a competitor.

1 year ago

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Dianne Engle Mansfield, OH

My representative was very helpful and explained everything until I understood. She took care of the details of opting out of my pending new plan with another company. Very easy.

1 year ago

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Timothy Lee

Lucas was very helpful. He worked very hard to help us get the Insurance we needed at the price we can afford. He is a great asset to your company.

1 year ago

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Lynn

Lucas M was honest, transparent and trustworthy. He answered all my questions in a forthright manner and knew his business.

1 year ago

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Jeffery S Moerke

After doing several searches on vehicle warranties, I decided to reach out to Nova for details and specifics on their policies. Nick was very helpful and professional.

1 year ago

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jawneebee@msn.com

Jason did a great job of explaining the available plans as well as their costs. He also applied discounts for being a veteran, a senior and a AAA member.

1 year ago

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Joan Ward

Lucas M was extremely helpful. He was very knowledgeable with Nova’s Extended Warranty Plan.

9 months ago

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gary carrola

Nick was very professional and quick with all answers to my questions. Very nice.

8 months ago

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Dylan Paul Plano, TX

Lisa in claims is an asset to this company she pushed and approved my claim within hours! Thank you Lisa

1 year ago

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Jwilluno

I worked with Lucas and he was great. He answered all of my questions and was very clear on what the warranty covered.

9 months ago

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Angie G

The representative I worked with was very helpful.

6 months ago

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Jamaal Campbell

He was outstanding. Would definitely recommend!

8 months ago

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Jenn Krzan-Allan

Seems to be comparable coverage to my original manufacturer warranty

9 months ago

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Rcee C

Lisa was very helpful in the process of my claim. She followd up with phone calls and emails.

1 year ago

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Craig Thacker

Lucas M was fantastic to work with. I will highly recommend to any potential buyers!

1 year ago

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Laurel

Knowledgeable and honest. Good interaction.Good customer service. Seems a value for money deal.

1 year ago

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GERALD WAYNE LA RUE

Agent was helpful and friendly, taking time to explain everything and answering all my questions.

1 year ago

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Vijay Kumar Karidhi

I like the way John explained the options and the way he clarified the questions.

1 year ago

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joe

lucas was very informative and friendly. was very helpful also got a better what was covered.

1 year ago

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Joe Burris Bellaire, TX

Nova Warranty is the most professional auto warranty provider in their industry.

1 year ago Edited February 9, 2024

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Mason

Was happy that I went with Nova Warranty. They were very patient and informative.

2 years ago Edited November 3, 2023

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Edward Kovach

Was very pleasant to talk to explain everything with care would do business with again

9 months ago

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Ata Darabnia

John was very attentive and responsive. He was able to answer all my questions and provided a reasonable rate.

1 year ago

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Herb Gersbach

Very professional and customer centric. Highly recommended.

11 months ago

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ima farmer

Nick was very informative and knowledgeable and made for a smooth transaction.

1 year ago

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TedZ

The 30 waiting period, but I under why. There are honest people.

1 year ago

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Michael Watts

outstanding service my Lucas M., gave me all the information i needed

1 year ago

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James Dryer

Lucas M was extremely Knowledgeable and helpful in this transaction. A++

1 year ago

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Michael Barone

John B. was easy to deal with and willing to offer options!!

1 year ago