Nova Warranty
4.9
8.3
Overall Score
Author: Kaitlyn Short
Nova Warranty offers breakdown and mechanical coverage for exotic, daily drivers, luxury, and supercars.
The company’s Powertrain and Superior plans offer comprehensive coverage covering your vehicle’s engine, transmission, electrical components, brakes, etc. However, Nova Warranty plans also cover rental cars, locksmiths, and 24-hour roadside towing or assistance.
Top Ranked Companies
The Good
- Live Customer Support
- Accepted at Dealerships and ASE Repair Facilities
- Cancel Anytime
Live Customer Support
Nova Warranty takes great pride in providing clients with exceptional customer service. The company offers live customer support to answer any questions or concerns you may have about your policy.
Accepted at Dealerships and ASE Repair Facilities
Nova Warranty is accepted at all dealerships and ASE repair facilities.
The National Institute for Automotive Service Excellence (ASE) is an independent, non-profit organization that strives to improve the quality of vehicle repair services through testing and certifying automotive professionals. When going to an ASE repair shop, you can expect the technicians to be fully trained and certified to fix just about any problem with your vehicle.
Cancel Anytime
Nova Warranty allows its clients to cancel their policies at any time. You could get a prorated refund if you decide to cancel before your policy term ends. However, if you choose to cancel within 30 days of signing up, you may be entitled to a full refund.
The Bad
- Must Call for Questions
Must Call for Questions
Nova Warranty’s live support benefits consumers by allowing them to chat with a specialist about any questions or concerns about their coverage or policy.
However, the only way to contact a specialist is by phone. While that isn’t a dealbreaker for most people, it isn’t always the most convenient solution, and we’d like to see Nova Warranty offer additional options. It would be nice to see Nova Warranty provide a live chat solution. That way, if calling isn’t an option, clients can type in their concerns and get an answer via chat box.
The Bottom Line
Nova Warranty appears to be a reliable and trustworthy solution for a car warranty. The company specializes in luxury, exotic, and supercars but offers fairly comprehensive coverage for daily drivers.
The company strives to provide clients with exceptional customer service and offers live customer support. This allows consumers to talk with real people and ask questions regarding their coverage or policy anytime.
