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American Standard Auto Protection

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3.0

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 11th, 2019
American Standard Auto Protection has officially closed down, but customers may reach the company through Ultra Auto Protection.
 
American Standard Auto Protection (ASAP) was founded in Delaware in 2012, and has expanded nationwide since opening its doors. ASAP claims it provides "the most trusted vehicle service protection contracts in the industry." ASAP provides auto coverage to maintain the electrical and mechanical parts of vehicles.

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The Good

  • Warranty Cost
  • Other Features

Warranty Cost 

American Standard Auto Protection offers a flexible savings plan with 0 percent interest. ASAP offers a total of three plans: Total Performance, Total Care and Total Shield. Depending on the plan you choose, the price ranges from $1,000 to $5,000. The company's plans are based on either a three-year or five-year plan. ASAP offers monthly payment plans as well. For example, a 2010 Toyota Corolla with 60k miles, a five-year-plan, and a $100 deductible would be $24.99 per month. We found ASAP's option of stretching out payments to over a year is appreciated by customers on a budget. Not all companies offering car warranties offer flexible payments. The ones that do often charge interest on the payments. ASAP is superior to the competition in this area.

Other Features 

With ASAP, all policyholders are allowed to choose their own mechanic/dealer. Also favorable is that your vehicle does not have to have an inspection before enrolling in one of the company's warranty plans. All American Standard Protection Plans offers the following additional warranty features:

  • Roadside Assistance: All American Standard Auto Protection plans offer 24/7 roadside assistance
  • Average rental car reimbursement (daily price): up to $60 per day, to a maximum of three days and a total of $180 per car breakdown
  • Warranty Deductible Plans: American Standard Auto Protection plans offer the following deductibles-$0, $50, or $100
  • Money-back Guarantee: ASAP offers a 30-day money-back guarantee.
  • Cancellation Policy: if you cancel within the first 30 days, you get a full refund; after 30 days, it is $25.
  • Transferable Warranty and Price: ASAP vehicle service contracts are fully transferable to another vehicle owner at no cost to you. You may also transfer coverage to another vehicle for a prorated difference if required.

A few additional features ASAP warranty plans cover include the following:

  • 24/7 Out of Gas Rescue
  • 24/7 Locksmith Service
  • 24/7 Trip Interruption

ASAP's 24/7 availability and coverage for these additional benefits are superior to several warranty providers serving the used car market. One of ASAP's best features is that its warranty is accepted by almost every mechanical shop. ASAP lets customers pick their favorite local body shops to work with and promise that you will pay nothing (besides the deductible) out-of-pocket. All you need to do is call them before having any work done, get the order approved, and bring your car into be fixed. Not only are the company's plans accepted across the United States, but they are also accepted throughout Canada-a total of 425,000 dealerships to choose from. Your options don't get much better than this.

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The Bad

  • Basic Warranty Features
  • Time in Business
  • Powertrain Warranty

Basic Warranty Features 

Unlike several basic warranties (e.g. bumper-to-bumper or new-vehicle warranties) offered by many car dealerships, American Standards Auto Protection offers plans only for pre-owned vehicles. If you want to get basic coverage for a used vehicle, ASAP offers a Total Performance Plan. Here is a detailed layout of ASAP's basic warranty features: Engine Coverage, Transmission Coverage, Turbo/Supercharger Coverage, 4x4/All-Wheel Drive Coverage, Cooling System Coverage, Heating System Coverage, Drive Axle Coverage, Brakes Coverage, ABS Brakes Coverage, Electric System Coverage, Fuel System Coverage, Hi-Tech Coverage, Steering System Coverage, and Suspension System Coverage.

Time in Business 

American Standard Auto Protection (ASAP) was founded in Delaware in 2012. Compared to other companies in the car warranty industry, just over five years is a short time to be in operation. Most of their competitors have been in business since the 1990s and earlier.

Basic Warranty Length 

ASAP Warranty provides coverage ranging from one to 10 years and coverage mileage ranging from 10,000 to 48,000 miles per year. These terms allow customers to customize their coverage to their needs. Someone who commutes further for work can select a five-year/24,000 miles per year warranty. Customers who drive less can opt in for a five-year/10,000 miles per year coverage. In the car warranty industry we found that at the high end, basic warranties last up to 10 years or 160,000 miles, whichever comes first. At the lower end, they can last only three years or 26,000 miles. ASAP is at the low end of this spectrum.

Powertrain Warranty 

While some companies offer a Powertrain Warranty to cover new vehicles, American Standard Auto Protection does not. What the company does offer is extended coverage packages for pre-owned vehicles. This means when your powertrain warranty runs out from the place you originally purchased your vehicle, ASAP's warranty takes over.

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The Bottom Line

ASAP offers fairly average features that most extended warranties offer. The company's warranty covers things most extended warranties would cover, and leaves out your everyday maintenance items (oil change, tires, etc.). We think that ASAP fall short in the extended auto warranty industry in the following categories:

  • Cancellation fees
  • Industry experience (only four years)

At the same time, ASAP offers some nice additional features. ASAP, unlike some companies, lets you pay premiums over time rather than a lump sum upfront. We also like that you can transfer your ASAP warranty between people and cars. This means that if you sell your car, the new owner can adopt your policy. It also means that if you change cars and want to keep your warranty, ASAP will transfer it to you new car (with a prorated fee). Overall, we recommend taking the time to get a quote from ASAP-especially for anyone on a budget looking to make payments without interest. ASAP's customers service reps will help you find an extended warranty that best fits your needs.

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Star Rating

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1.7

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45 Reviews

Review Breakdown

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11%

4 grade

4%

3 grade

7%

2 grade

0%

1 grade

78%

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Lucinda Brooklyn, NY

I did a massive amount of research for a warranty on a 2001 Jag XK8 that has a warranty that was expiring and the company I had been using had nothing to offer me. From the first contact with ASAP I found them to be friendly, professional, and very easy to work with. I spent a long time making this decision and Mark was not pushy while I was going through my process. I appreciated Mark sending me a copy of the contract right away, no beating around the bush, so I could study it in detail. I probably researched a total of about 12 companies, narrowed it down to three finalists, and when I called Mark back with a list of questions he was very upfront and accommodating. I have two things that I wish could have been done differently: I wish I could have made a down payment and then made payments instead of paying in full up front (I have never paid in full up front, makes me a little nervous plus it's a sizable expense) and because the car is only a fun car and we don't drive it often or long distances it is going to take a while to drive it 1000 miles to get through the waiting period. Mark did ask but this is one area where there was no flexibility. In the past it was always 30 days or 1000 miles whichever comes first. I understand they want to protect themselves from someone who has a car that needs a repair before they buy the coverage, but in my case the waiting period is rather onerous. Wish they could have made an exception but I understand that they couldn't. I feel the negotiation process was fair on their end and I was able to make a purchase that was within my pain threshold. I have a good feeling about this warranty and company. Many other positive aspects that I could mention but this review is already long enough. Now it just comes down to how the company actually does business but I am not expecting any issues with that.

9 years ago

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Carlos H

Wonderful experience. Agent was very thorough and thoughtful. He made things quite clear. I feel it was a great price. I had talked with other companies and their prices were considerable higher. Being on a fixed income I needed something affordable. Thank you American Standard Auto Protection.

8 years ago

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Chris Houston

Mark did a great job of working with me and making the decision an easy one to choose American Standard Auto Protection. He is professional and worked hard to earn my business. I really appreciate all he did.

8 years ago

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Kris M San Jose, CA

I got coverage from them for a good price and haven't seen any issues after going through one claim process. Recommended.

8 years ago

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wixxman

never had a problem with them honoring warraty work and provided car rental when vehicle in over night

7 years ago