Ultra Auto Protection

• Money-Back Guarantee
• Free Quote Tool
• Benefits
• Availability

Money-Back Guarantee

While Ultra Auto tries to please its customers, the company understand that, at times, some customers may change their minds about a specific plan or even the need for a plan. Ultra Auto keeps customers in mind by providing a 30-day, 100 percent money-back guarantee on all plans, so clients aren’t locked into plans that they end up regretting.

Free Quote Tool

Ultra Auto Protection’s website provides a free quote tool. Potential clients can fill out a form within minutes and then Ultra Auto Protection quotes plan prices best suited for that client’s needs. This free quote form requires only contact information and vehicle information, which Ultra promises not to share.

Benefits

Ultra Auto Protection gives its customers more than just protection. Along with each plan, Ultra Auto offers the following:

• 24/7 roadside assistance
• Rental car
• Emergency roadside towing
• Trip interruption service
• Emergency gas delivery

These added benefits are unique to the company, as some other auto warranty companies provide only simple protection without these bonuses.

Availability

Ultra Auto is unique in its availability. It does not require customers to stick with only one specific repair facility, instead allowing customers to choose any ASE certified repair facility they prefer. Ultra Auto additionally does not limit customers to an hourly labor rate cap. Finally, because it is available in 47 states (excluding Missouri, Nevada, and Washington), Ultra Auto Protection can appeal to consumers across the United States.

• No Immediate Contact Option
• Undisclosed Pricing

No Immediate Contact Option

While Ultra Auto claims to provide exceptional customer service, it has limited options for those customers to contact the company. Ultra Auto’s website has no way for clients to immediate contact the company; individuals can only contact the company through email or through the free quote tool. Customers looking for immediate help or a quick answer must wait for Ultra Auto to respond.

Undisclosed Pricing

Even though Ultra Auto Protection gives customers the option of a free quote, its transparency about pricing is still less than ideal. Ultra Auto does not provide pricing or even a general estimate for any of its places anywhere on the site. If customers want to receive any idea of what they may pay for auto warranty, they must first give the company their contact information.