Name: Priceline
Rating: 1.1

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Colleen Steffes Salt Lake City, UT

Their web development team doesn’t know the times. Even when cancelling by midnight, they consider that the incorrect time zone. FREE CANCELLATIONS CHARGE!

1 year ago

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Julie Russell Lake Worth, FL

Totally incompetent. Have a major health issue can't get a straight answer about cancelling. Doesn't matter whether by phone, text or social media. No one can help

2 years ago

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Joel Skelton

Worst experience to getting flight cancelled and refunded. I will never use priceline again and will be telling everyone I know how you handle your business.

2 years ago

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margaret pike Forest Grove, OR

They advertise themselves as a purveyor of competitively priced hotel rooms. I paid $ 32 dollars more for a room using Priceline than booking direct. Avoid at all costs

2 years ago

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Jenn4375 Orlando, FL

I had to cancel a hotel stay due to aircraft issues they refused to refund the duplicate charges and this happened on June 23, 2021 and this is now June 27,2021

2 years ago

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ashraf Corona, CA

Its a Joke, Don't ever use it again. I just paid money I did not get anything back and I did not have any receipt and the customer service its terrible. please be aware

4 years ago

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Vicky G

Excellent, prices always less expensive than other conpanies

5 years ago

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Kenneth Robinson

Very good and helpful in finding me the best price and closest location to my destination

5 years ago

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Jim

Priceline has always offered exceptional deals and stellar customer service.

5 years ago

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Sheryl Wilson Salt Lake City, UT

It is a great option to be able to name your price. They offer some pretty good deals for travel.

6 years ago

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Cam McClellan Magna, UT

Priceline is the original of this group and has a great product we enjoy using them for the ease and convenience.

4 years ago

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Amanda Warrendale, PA

Priceline is the best travel planning site and their customer service always is helpful.

4 years ago

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Rischelle Mikkelson American Fork, UT

I have used Priceline for both hotel and car bookings. It is easy to navigate and find deals at any location worldwide.

4 years ago

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Amy Boren American Fork, UT

I have looked at flights on this web site. They are comparable to others but we have yet to book with them.

4 years ago

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Shane Blackstock Ruston, LA

This company is garbage and mislabels the hotel ratings. Will never do business again. They don't care about their customers.

1 year ago

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Bjorn Velasco Houston, TX

Horrible!!! Fighting for my money back after they sent me and my kids to a hotel that refuses to work with them due to over a month of nonpayment

2 years ago

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Barb Gourlay Midland, ON

Terrible customer service that refused to help. Even after I spoke to the hotel direct, Priceline would not even make a telephone call to the hotel.

2 years ago

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shannon thomas Pompano Beach, FL

They do not honor the best price guarantee even when you have proof in writing that everything is identical and they try to play on words

2 years ago

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Sue AHSOL Buena Park, CA

I WOULD GIVE A NEGATIVE RATING if possible. Priceline should be shut down and no longer able to operate ! it's just a scam. you are on your own.

2 years ago

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Marcus Cho Griffin, GA

They changed my flight last minute and did not communicate it to me. Supervisor put me on hold it’s been 20 minutes and counting…..

2 years ago

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Lori R Rison, AR

Within one hour of booking a flight on priceline.com, I found the same flight at half price (also on priceline.com) and they refused to price match.

4 years ago

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karl

Great site finds the best prices awesome customer service

5 years ago

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Moirraine Campbell

Not fun to do - and Priceline needs to revisit and revise hotel STARS 3 is not 2.5 -- 3 is NOT 3.5 or 4

5 years ago

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Amanda Montebello, CA

I like using Priceline and especially the services to find cheap flights and affordable hotels.

4 years ago

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Rosann Stanko Logan, UT

We have used Priceline to find airline tickets and car rentals for a trip. We did find the site hard to navigate.

4 years ago

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Dale L Farmer Littleton, CO

I have appreciated some of the deals I have received. It was easy to use and I felt reliable.

4 years ago

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Joanne Krajci Fort Mill, SC

Customer service is beyond terrible when making a complaint. Will never use PRICELINE again. Zero stars.

2 years ago

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Luke Hoover

Horribly customer service, janky website, basically got screwed out of hundreds of dollars because their policies suck.

2 years ago

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Mrs. V Jacksonville, FL

Do not use Priceline!!!!!! Company will NOT give any type of REFUNDS!!!!! They are straight up SCAMMERS!!!!

2 years ago

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William Adkins Lancaster, SC

Terrible customer service won’t connect me to a supervisor won’t correct my flight won’t refund my money

3 years ago

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Christopher Day Ringgold, GA

Horrible customer service and long wait times to even schedule a trip. They make it impossible to give them money.

3 years ago

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Nabil Kaali Boise, ID

This is the worst travel company. They refuse to work flexible options with their customers during COVID-19 epidemic.

4 years ago

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Bao Vo Baltimore, MD

No refund for my car rental reservation. Bad company taking advantage of customers during the Corona virus epidemic.

4 years ago

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Olga , TX

During this crisis of Covid19, Priceline is not issuing refunds. Do not use them! if I could give zero stars I would.

4 years ago

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Gary Siaw Minneapolis, MN

there are so many little gotchas, one reservation becomes endless calls of confusion

1 year ago

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Zoya Gusak San Francisco, CA

Terrible company, they spoiled our vacation canceling hotel without any notice.

2 years ago

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Paul Spear Barrie, ON

Caution when booking. Pricing is in US$. You don’t know this when booking.

1 year ago

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Harold Van De Mark Pierce City, MO

Had to cancel room didn't get full refund they kept 160.00 dollars

2 years ago

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Satchmoeddie

Horrible! Booked a room for one hotel got a room in another adjacent hotel.

5 years ago

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Kimberly Bronson Idaho Falls, ID

Just doesn’t compare with other travel companies.

6 years ago

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Tracey Dicker Brisbane, QLD

Priceline Double booked our accommodation

1 year ago

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Sonya L Manuel Matawan, NJ

horrible;e service and dirty hotel partners

1 year ago

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Thomas Ziegler Hampstead, NC

The worst overseas customer service EVER!

3 years ago

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James Miller Lancaster, PA

Customer UN-friendly, NO changes, too bad for you attitude.

4 years ago