Biz2Credit

Wish I could give 0 stars. STAY AWAY! Biz2credit submitted our PPP loan to the SBA and got approved. It's now been 13 business days; 18 calendar days since they got the SBA approval, and they haven't funded the loan, nor are they responsive to my 6 emails or repeated calls. Because they got the loan approved through the SBA, I'm unable to apply through any other lender, and my time to apply is running out. They're actually in violation of the SBA terms, yet there's no one to reach to cancel my application or get clarity on how I can move the process along. I'm now at risk of not getting a 2nd PPP loan, despite other lenders willing to fund me. OUTRAGEOUS!

Absolutely the most fraudulent and dishonest company I’ve ever dealt with. First off, my lending specialist refuses to answer any of my phone calls or emails. Secondly after getting my loan approved two weeks ago they claim to have sent the funds to my bank account a week ago. Still not there. I’m pretty sure that this is illegal. Stay away from this company!

They have no number to Reach customer service I have been having problems with my app With no one to Call

I submitted my PPP loan application to Biz2Credit on 2/6. I received SBA approval and SBA loan number on 2/8. Loan application accepted by SBA on 2/11. On 2/15 my PPP Loan Status changed to More Information Needed status. No requests to date have come from Biz2Credit for more information. No one has contacted me at any point in this process. This is a simple straight forward loan, and I have uploaded all required documentation. Since I started this PPP process with Biz2Credit, I have never received any human interaction from them despite my emails to my Funding Specialist, Support, Contracts, and a Senior Funding Specialist. Either my PPP loan has fallen through the cracks amongst the huge volume they are processing, or I am simply being ignored. I was forced to file a BBB Complaint on 2/21, and I truly hope that Biz2Credit steps up and funds my approved PPP loan. It is shame I had to file the complaint. I had no choice as I can not reach the company via email or phone. I have not heard back from anyone at Biz2Credit for 17 straight days now. So I am quite concerned if I will be funded at all. I am currently waiting to hear back from Biz2Credit regarding my BBB Complaint.

The application was easy to fill out not completed at all. Representative was very helpful through the entire process.

This PPP loan funded quick. Not much hassle with this loan in particular

BEWARE!! I am not even sure that this is a real company!!! I have submitted 2 applications back on 01/16/21 OVER A MONTH AGO, and I am still waiting for answer or even question but some form of communication! I have sent so many emails and there is NO ONE that answer just a machine with some scripts answers, I have tried calling so many times and there is NO ONE ever that answer my call. STAY AWAY!!!! You can start the process but you won't be able to finish or get out!

The company is completely unresponsive for weeks! Please stay away! Biz2credit have summitted my PPP round 2 application. I have requested them to withdraw my application from the SBA, as they are the only entity that can do that, however I did not get any response nor my application has been withdrawn. I have been trying to get in touch with their customer service for over a week now, calling, emailing and nothing. Only automated responses and voicemails. As of now I am stuck and cannot get a PPP 2 loan until they withdraw my application! I cannot submit a PPP application with a different lender as it gets rejected by the SBA since they are not withdrawing MY application! That is ridiculous. Their delay and service is hurting my business tremendously and I would not wish anyone to go through what I am going. All I am asking them is to withdraw my application and they cannot even do that? Where is their customer service?

This firm is unresponsive. I applied for a PPP loan, and the Website said it was submitted to the SBA from the minute I submitted my application until now. That was on January 23, 2021. I haven't received correspondence from them, and they do not answer my support requests.

Biz2credit was beyond what I expected. They web above and beyond to make sure all my questions were answered and where with my helping ever step of the way .

Getting funds quickly and I want help with my third PPP

The staff at Biz2credit is very professional. I received my PPP funding very very fast. They communicated every step of the ways. I will always use Biz2credit. Thank you

I like how quickly the application was completed this time Your representatives were very helpful

They were great to work with. Dashboard updated frequently. Our assigned person was very responsive and helpful!

The agents were a great help ibn this process! If I had any questions I sent an email and heard back within a day. In todays world that is unheard of! I felt safe in knowing if I did have any questions I could actually get the help I needed.

Excellent service wonderful quick results

Very satisfied with Biz2 Credit. The PPP portal was easy to navigate & the Biz2 team was great with corresponding on updates. The forgiveness process was just as easy & organize.

Very professional Almost seamless experience Thank yo

First time using Biz2Credit. Fast and efficient service. Received PPP funding in no time.

Great work and thank you. I worked with counsel, Harrison S. S and he was terrific..

While the early road to funding was somewhat frustrating, very impressed by how Biz2credit responded to such a challenging situation. Overall - very glad I choose to go with them as opposed to my bank.

Extremely satisfied with their service Fast Process Accurate Information and Honest Thank you for your service

The process was very easy & the turn around time for the loan was very quick

What an easy process! The first round was so confusing. It was great to be able to rely on my CPA to prepare the application and guide us along the way.

The process to receive the PPP loan was so easy and fast!!!! I filled out the application and in about a week I received payment.

My rep, Eli H, was the most professional person I've dealt with in a while. He was lightening fast at responding to my questions and concerns. My loan was processed quickly and without a lot of hassles. Eli is top notch and really is an asset to the team. Thank you!

This was the smoothest process I’ve ever had in getting a loan. My loan specifically was for the PPP and during this high stress time they made the process smooth and stress free!

Very easy application process. Good communication. I was quickly funded. I recommend Biz2Credit!

Easy application, ease of access to submit necessary documents. Quick turnaround time. Communication was always available and I didn't have to be the one to reach out. Funds were in my account on the day stated. Thank you for helping small businesses prosper! I hope to have the same experience with the loan forgiveness process. Cheers to 2021!

liked the fact that we could pre apply disliked the fact that the pre application was a farce, still waiting for over 15 clients to be funded, and not good telephone help

Process was easy and I liked having a "Personalized Representative" right on my dashboard to be able to reach out to with a question I had. If I had to say my least favorite part, I found the web tracking portion did not accurately represent the status of my loan. I thought I had forgotten or missed something with red print saying "More info required" when I was really just waiting for approval and then needed to sign a document once I was approved. Maybe that status message should be a little less generic.

Working with Biz2Credit on the PPP loan was LIGHT YEARS better than working with a major financial institution. Biz2Credit customer service is outstanding and they made the process so quick and easy. THANK YOU!!!

Process was very straightforward. Communication was excellent. Of all of the platforms we applied to for the 2nd round PPP, Biz2Credit was the easiest and clearest and most responsive.

Fast, efficient, great communication and customer service

I appreciated the proactiveness with the webinars, the 'pre-app' and the ease in which everything came together. I was VERY impressed overall. My only critique is that there were 3 different people assigned between the draft and final application as the app was being reviewed. I'd suggest one person for ease and streamlining. There are a few IT glitches on the document side but given the speed of putting together, it is understandable. Great job!

My Biz2Credit experience applying for and receiving my PPP2 loan was seamless. From Renasant Bank, Itria Ventures LLC, The SBA. All parties at each organization were eager to assist in all aspects. Accommodating, informative, timely results. Extremely fast turnaround. The processing agents at Itria Ventures LLC, “Sergio Soto” and at Renasant Bank “Bill Dickerson” were exceptional. I would be remiss not to thank the folks at SBA and Congress for providing the PPP Loans. The PPP Loans are lifesavers for our employees and small businesses. Thank You all for your considerate professionalism. Vasilios "vOz" Kapenekas / 2 Mezze LLC dba Vanelli’s Bistro

The process was relatively smooth, once the SBA's API was working correctly.

Very easy and they stayed on top of it. Thanks

They were very quick to respond to my application needs.

Amazing! Simple straight forward questions and easy to understand site. When information is requested a thorough explanation of what is needed is given. Nothing but positive experience for us!

seamless and efficient. Very clear instructions for small business

The process from application to funding was the easiest I have ever participated in. Amazing. I would recomend to anyone and I will use in them again in the future if additional funds are needed.

Professional, Prompt and Responsive to all needs

I’m so glad that I clicked the link when I did. This companies website is detailed and the application process is simply streamlined and easy to use. My loan officer was communicable and professional. I would definitely recommend using them again.

I applied for the PPP loan and it was the easiest experience. The online application was easy to understand and straightforward. From application to funding it only took a week or so - Very happy with the process and Biz2Credit.

Well organized and personalized agents helping to make sure all documents are accurate.

PPP application process was simple and I was funded in a little over a week. Emails were also responded too very promptly.

They gave helpful communicating updates.

I liked their prompt and easy way of getting things done

Fast and easy to work with.. Great service and accessibility to real person. The only down side was receiving emails from their team from different domains and names, could have been disregarded.