Name: Biz2Credit
Rating: 4.7

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Verified Customer

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Mary Philadelphia, PA

They got it done in a timely manner, everything was corresponding, and it was a good flow. Overall it was good. They were able to answer my questions. I'm glad I was able to use them again.

2 years ago

Reply from Biz2Credit

Hello Mary,

We are pleased to hear about your positive experience with us! We look forward to working with you again!

Biz2Credit.

Jun. 30th, 2022

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Verified Customer

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Troy Jackson, TN

Really easy process once you got on the website. One time I tried to get in touch and just couldn't get anywhere. All in all, quite good. It was a very efficient service. They responded to the emails just fine.

2 years ago

Reply from Biz2Credit

Hello,

Thanks for the review! We work hard to meet expectations like yours and with this feedback we get to work on providing better services for our future customers. We really appreciate you taking the time out to share your experience with us.
If you need further help, contact customer.service@biz2credit.com so we can best assist you and your business going forward.

Biz2Credit.

Jun. 28th, 2022

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Verified Customer

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Anonymous Gulfport, MS

It was quick, done within a day or so. The agent that I had was very helpful and he went out of his way to make sure I got what I needed. The experience been good.

2 years ago

Reply from Biz2Credit

Hello,

We are pleased to hear about your positive experience with us! We look forward to working with you again!

Biz2Credit.

Jun. 28th, 2022

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Verified Customer

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Anonymous Houston, TX

Overall, it was an excellent transaction. The process was smooth and I got help along the way. I would recommend that they get more staff or respond to emails faster.

2 years ago

Reply from Biz2Credit

Hello,

Thank you for taking the time to give our company a positive review. We are thrilled to hear you had a positive experience using our platform.

Biz2Credit.

Jun. 28th, 2022

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Verified Customer

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Linda Red Oak, TX

So far its been easy, so it's been good. It didn't take long. When I needed to call them they always gave me the information I needed. They made it simple.

2 years ago

Reply from Biz2Credit

Hello Linda,

Thank you for taking the time to give our company a positive review. We are thrilled to hear you had a positive experience using our platform.

Biz2Credit.

Jun. 28th, 2022

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Verified Customer

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Everette Johnny Orosi, CA

Biz2Credit is really attentive in answering my questions and helped me out. They explained to me my due dates when I should pay. The automated system is a little confusing, but other than that everything is pretty easy.

2 years ago

Reply from Biz2Credit

Hello,

Thank you for sharing your experience with us here! Reviews like yours are the reason why we do what we do. We're glad that we were able to meet your expectations.

Biz2Credit.

Jun. 28th, 2022

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Verified Customer

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Kim Rice Leesburg, GA

The process was easy and quick. The help was amazing during v the worst pandemic I've ever seen as a business owner. I do t know how I would have made it without it.

2 years ago

Reply from Biz2Credit

Hello Kim,

We are pleased to hear about your positive experience with us! We look forward to working with you again!

Biz2Credit.

Jun. 24th, 2022

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Verified Customer

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SREEDEVI TUNUGUNTLA Jersey City, NJ

Trust worthy and good customer service .

2 years ago

Reply from Biz2Credit

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Jun. 9th, 2022

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Verified Customer

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Elizabeth University Place, WA

They were absolutely terrible to work with on the consumer side and the CPA side regarding the ppp loan. Their communication was non-existant and they could not timely process even the simplest of applications (almost causing me, personally, to not be eligible for the 1st round) . Response is completely inapplicable since this is in regards to the PPP. You can't "resolve" this issue. To further detail the issue, for round 2 of the PPP I had never received a response and my application sat, stagnant. Luckily it was apparently never even submitted by biz2credit because I took my business somewhere else without issue. If you're going to pretend you offer decent customer service, at least read the damn review 🙄

2 years ago Edited January 10, 2024

Reply from Biz2Credit

Hi Elizabeth, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to support@biz2credit.com, so we can best assist you and your business going forward. We look forward to hearing from you and resolving this.

Mar. 14th, 2022

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Verified Customer

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LaRita Tornes Jackson, MS

The loan process was easy...application. Communication was great and Biz2credit employees were very thorough and responsive to questions very quickly!

2 years ago

Reply from Biz2Credit

We are pleased to hear about your positive experience with us! We look forward to working with you again!

Jun. 9th, 2022

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Verified Customer

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A. Jackson Florissant, MO

Biz2Credit operated in the upmost professionalism and attentiveness. They walked me through the process and made sure I had all the necessary documentation.

2 years ago

Reply from Biz2Credit

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Jun. 9th, 2022

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Panthera Akhal Inc Spring, TX

I reached out to inquire about my second PPP loan that I was eligible to receive and all I got was the run around. I talked to 7 different people trying to get the second loan and I never got it because Biz2credit wouldn't help.

2 years ago

Reply from Biz2Credit

Hi Panthera, thank you for taking the time to leave us a review. We take our customers feedback very seriously in hopes to provide a great experience. Can you please send us a detailed email about your experience so we can investigate this issue further. We look forward to hearing from you and thank you for your patience.

May. 11th, 2022

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Verified Customer

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Dave Albany, GA

Helpful, when it finally came down to it. We were all overwhelmed during the pandemic. Probably would have had a better experience during non pandemic time.

2 years ago

Reply from Biz2Credit

Thank you for sharing your experience with us here! Reviews like yours are the reason why we do what we do. We're glad that we were able to meet your expectations.

Jun. 9th, 2022

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Verified Customer

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Dion G Alexander Conyers, GA

They are experienced in what they do and have helped me to secure and forgiven 2 of my PPP loans via SBA. The professionalism is on point. Thanks for everything.

2 years ago

Reply from Biz2Credit

Thank you for giving us your feedback. It is great to hear that you used our platform and that it fulfilled your needs.

Jun. 9th, 2022

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Verified Customer

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Kelly Mazza Sanford, FL

I did have some difficulty in the beginning when trying to do my paycheck program but eventually I had some really great help from Biz2Credit employees.

2 years ago

Reply from Biz2Credit

We are pleased to hear about your positive experience with us! We look forward to working with you again!

Jun. 9th, 2022

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Verified Customer

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Duncan Kamiti Karanja Kent, WA

Was fast and staff very helpful. The company helped and facilitated in everything. Money was readily available on time just at the time my business needed it.

2 years ago

Reply from Biz2Credit

Thank you for sharing your experience with us here! Reviews like yours are the reason why we do what we do. We're glad that we were able to meet your expectations.

Jun. 9th, 2022

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Verified Customer

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Tara Cooper Downey, CA

The application process was very easy and quick, the approval time was quick, I was able to get my loan paid for me and the process using base credit was very user-friendly.

2 years ago

Reply from Biz2Credit

Thank you for taking the time to give our company a positive review. We are thrilled to hear you had a positive experience using our platform.

Jun. 9th, 2022

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Verified Customer

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Raul Mateo Grandview, MO

Simple, fast and safe. BIZ2CREDIT responded in a very short time and my loan was 100% forgiven thanks to the fact that it has a simple system to understand

2 years ago

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Verified Customer

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Linn Waukesha, WI

a team member would call me when there was the next step in the process. they held my hand through out. excellent. always got back to me when I had a question

2 years ago

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Rickin Shah Union, NJ

Horrible experience. I had to find the private numbers of their loan officers to get them to actually process my PPP loan. I did try to reach out to them through e-mail. Time after time after time after time after time....I e-mailed them asking for status updates. Nobody responded back to me. The status of my application kept changing, but nobody actually bothered to reach out to me or even give me as much as a call to reassure me that everything was all right. And I couldn't cancel the application either, as Biz2Credit already filed for an application number with the SBA for my PPP loan. Biz2Credit knows that once they file for the application number, they have their applicants trapped - they can't go to anybody else for a PPP loan. So Biz2Credit went ahead and filed for the number, but did nothing else for me up until I dialed up the personal phone numbers of the loan officers supervising my application. I wouldn't use them ever again.

2 years ago Edited July 26, 2022

Reply from Biz2Credit

Hi Rickin, we are sorry to hear about your loan troubles. To best assist with your issue, please contact us directly at support@biz2credit.com. Our customer service team will be happy to work out any further issues. We look forward to hearing from you and resolving this issue.

Feb. 23rd, 2022

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Verified Customer

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Griselda Tun Garland, TX

They are overall the best as to how well we were serviced. promptly with responses to questions as well. I would use them all over again for all they offer

2 years ago

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Verified Customer

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Kenneth Ogbulankwo Humble, TX

It's quick and easy to use They reply fast always willing to help and give great offers will recommend this to anyone who wants to have a great experience

2 years ago

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Verified Customer

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John Segrest Las Vegas, NV

It was easy fast, questions were answered quicking, the forgiveness criteria was easy and I appreciate the reminder tolet me know when to apply for everything

2 years ago

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Verified Customer

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Valerie Barnes Saint Louis, MO

Very easy to communicate wirh, and I recieved my money quickly, and lone forgiveness was received quickly,entering my personal information was very easy

2 years ago

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R Burton West Chester, PA

The process for the loan during Covid-19 was completed by our accountant and I was informed of every step needed. The loan helped us stay open during a difficult time.

2 years ago

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Verified Customer

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Jeanne S. New Orleans, LA

Biz@Credit handled my PPP loan with ease and the loan was forgiven without any effort on my part. The experience was seamless and I am a happy customer.

2 years ago

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Verified Customer

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John Etling Bruceton, TN

Poor customer service and ripped me off badly. Cannot respond to inquiries in a timely manner and that only via email. Will not answer telephone calls. Awarded me a spoecific amount (PPP) then back tracked that amount to under half claiming I only applied for one person on the loan as opposed to the 3 which I clearly remember listing and doing. I was forced to use this sham company by my bank at the time. I guarantee I shall never ever use them on personal choice and any company/bank requiring me to utilize Biz2Credit will immediately lose my interest. Never have I ever had such as horrible experience.

2 years ago

Reply from Biz2Credit

Hi John, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to support@biz2credit.com, so we can best assist you and your business going forward. We look forward to hearing from you and resolving this.

Feb. 23rd, 2022

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Verified Customer

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Berthalla Stokes Chicago, IL

I gave Biz2credit 5 stars b/c the application process was quick & easy they were quick with disburseing the funds and even more awesome when it came to repaying my loan.

2 years ago

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Verified Customer

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Nicole Glenn Concord, NC

I would give 5 stars but there were different representatives that would request he same items that I would send but it would hold up the process. I applied in January at the beginning however I got approved mid April.

2 years ago

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Verified Customer

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Jill Hobe Sound, FL

They’ve been friendly and helpful. They’ve given me insight in business. They gave me enough time to pay it back. I will use them again. They did a great job.

2 years ago

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Verified Customer

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Jason Salt Lake City, UT

Seems like there are multiple people working on the loan that don’t seem to talking with each other. They are the most responsive company and I do appreciate the help they gave me.

2 years ago

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Verified Customer

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Harry Glastonbury, CT

I am glad I chose them. It took the headache off me. It didn’t take a whole lot of time. They were effective keeping me posted on what needed to be done. It went well.

2 years ago

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Verified Customer

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Monet Varner Grovetown, GA

It's was easy and hassle free. Really blessed my company and workers when we hit hard times. The forgiveness process was even easier. Definitely worth it!

3 years ago

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Verified Customer

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John Elmore Greenwood, SC

Fast and satisfactory results. Very dependable and really helped me and my business in a time of need. I would recommend them to anyone without hesitation

3 years ago

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Verified Customer

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Crystal Ricks Franklin, VA

They were fast, they answered all questions. I didn't have to wait long, after I received my email that I was approved in less then 48 hours I had founds

3 years ago

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Verified Customer

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Lorraine Roanoke, TX

You were great at responding and providing information. It way easy. Everything was done smoothly. You don't have to wait. It is good for boosting credit.

3 years ago

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Verified Customer

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David Blanchester, OH

They were they were easy to work with, all simple, all done electronically. Our loan had some problem on their side of it, the guy had help me to get it all figured out.

3 years ago

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Verified Customer

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Anonymous Howe, OK

Every question I had was answered. It was just pretty much effortless on my part. Everything was taken care of in a timely manner and just well pleased.

3 years ago

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Verified Customer

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Jesse Amado, AZ

Everything went smoothly. My questions were answered right away. When I had problems, they took care of them right away. My CPA did the paperwork for me.

3 years ago

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Tim Haney San Marcos, CA

They were completely unresponsive on my 2nd PPP Loan. Their software caused an error on an SBA form and they refused to acknowledge or assist in fixing. I sent over a dozen requests for help and the only responses were from C.S. staff in India who had no ability to actually assist in resolving the issue. Online forums showed many, many people experienced the same problems and similarly lost PPP funding. There was a complete and utter lack of customer support. As a result of a missing "dash" in my SSN, I lost the opportunity of a 2nd PPP forgivable loan for $20,800.00. Biz2Credit was entirely to blame for this and did absolutely nothing to help resolve. They should be shut down. Period.

3 years ago

Reply from Biz2Credit

Hi Tim, we're sorry to hear that you've had trouble during your funding request with Biz2Credit. We know that business owners have big financial needs riding on their PPP loans, so we take that very seriously. Processing times for PPP loans are 12-14 business days on average, though the time for any given application may exceed this due to unexpected SBA processing errors and the extremely high volume of applications being processed during the program. Please login to your Biz2Credit dashboard to see the latest available information about your application.

If you need to contact us, please do so at your earliest convenience over email at info@biz2credit.com or feel free to respond to this message with your contact information and we will get you in touch with a customer support representative. Be sure to include your case ID and include your business name in the subject line. This is the best and most secure way to get in touch with us regarding your PPP application. Please know that our team is assisting borrowers in the order in which completed applications are received. This ensures that we reach as many deserving business owners as possible. Thank you for your patience and we look forward to resolving this issue ASAP.

Aug. 6th, 2021

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Verified Customer

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Azcunes Architects Atlanta, GA

Because they provided excellent service and guidance so that we could understand the process clearly from beginning to end and succeed in our submittal.

3 years ago

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phyllis mace Berkeley, CA

The first PPP application they made a mistake and I ended up with 2 applications numbers and therefore was denied by the SBA. It was impossible to get to the right person at Biz2credit. Finally the SBA got to the route of the problem and I got the funds. The second PPP application and the forgiveness process went smoothly.

3 years ago

Reply from Biz2Credit

Phyllis, thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together.

Aug. 8th, 2021

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Verified Customer

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Nancy Stribula Rocky River, OH

I applied and received a Small Business Administration PPP loan through BIX2Credit. The staff had expert level knowledgeable and superbly responsive.

3 years ago

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Verified Customer

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Lukas Laftsidis Wheaton, IL

Helped with my company's PPP loans and forgiveness. Fast and easy. Overall good experience. Only issue I have had is that they are requiring me to leave review in order for me to receive forgiveness on my loan. Is this normal? First time for me.

3 years ago

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Verified Customer

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Jessica Okatie, SC

I used Biz2credit for both of my PPP loans and also with my mom and father in law. My experience was good and my parents appreciated how simple the process was.

3 years ago

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Verified Customer

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Dwayne Scott Hampton, VA

Biz2 help me get through the PPP loan process. I called them many of times with questions and their guidance got me the loan. Great company to work with.

3 years ago

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Verified Customer

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Larry Denton Fish Dunn, NC

Biz2Credit helped me with my PPP loan when many banks would no longer take applications. The only reason I wouldn't rate them a 5 is that the loan took over a month to complete the entire process.

3 years ago

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Verified Customer

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Donna Levasseur Lewiston, ME

They are very trustable company they are caring and understanding company they work fast and hard to get the loan completed and sign i love the online access

3 years ago

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Verified Customer

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Jewel Houston, TX

They walked me through the process of getting my PPP loan during the pandemic. They were patient with my emails and phone calls and held my hand through the whole process.

3 years ago

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Verified Customer

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Lee Roy Horton Christmas Valley, OR

Biz2Credit made it very easy to apply for the PPP Loan and to ask for forgiveness. Instructions were easy to follow and anytime I had an issue they were timely responsive

3 years ago