Biz2Credit

Name: Biz2Credit
Rating: 4.7

4.7

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1,621 User Reviews

8.6

Overall Score

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4.7

star star star star star_half

1,621 User Reviews

8.6

Overall Score

Visit Site

The Good

The Bad

Bottom Line

Reviews

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Company Details

Maximum Loan Amount

$6 Million

Quickest Time to Funding

1 Day

Loan Types

Commercial Mortgage, Term Loan, Revenue-Based Financing

Minimum Credit Score

650

Time in Business

18 Years

Company Headquarters

1 Penn Plaza, 49th Floor, New York, NY 10119

Number of Reviews 1,621

info Source of Information

Author: Kaitlyn Short

LAST UPDATED: October 24th, 2023

Launched in 2007, Biz2Credit is an alternative lending platform that offers direct financing for a wide range of small businesses. Since its opening, Biz2Credit has funded more than $3 billion in small business lending solutions. Biz2Credit's funding ranges from $25,000–$6 million.

The company provides a variety of funding options, such as working capital loans, SBA loans, lines of credit, real estate bridge loans, and traditional business term loans.

Keep reading to learn about the pros and cons of using the Biz2Credit platform or jump straight to Biz2Credit reviews from consumers.

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The Good

Simple Application Process
Fast Funding
Wide Loan Range
Variety of Funding Types
Serves Several Industries

Simple Application Process

Highlight: Biz2Credit's loan application process is secure and efficient.

The application typically takes less than four minutes to complete. Not worrying about a lengthy loan application makes the process to borrow money less time-consuming and less daunting.

You'll answer questions regarding your personal credit, time in business, cash flow, and annual revenue and Biz2Credit will analyze your industry and corporate risk levels. Your credit history is of utmost importance so you'll want to take care of any issues on your credit report until your score improves prior to your application. Your FICO score is comprised of inquiries, debt usage, payment history, credit age, and account mix.

The required documentation varies by loan type, but in general, you'll want to have the following documents ready when you apply for business funding:

Several months of bank statements from your bank account
Outstanding credit account statements (if hard credit report not pulled)
Corporate tax returns for multiple years
Balance sheet and/or statement of profit/loss
Individual tax returns

Fast Funding

Biz2Credit strives for a quick and easy financing process. Once your loan application is complete and you submit the necessary documentation, you can receive funding in as little as one business day.

Wide Loan Range

Biz2Credit offers financing options from $25,000 to $6 million. Lending amounts will depend on the business and its qualifications, but it's convenient that Biz2Credit provides a wide range of loan amounts to appeal to many types of borrowers with differing needs.

Variety of Funding Types

Biz2Credit strives to help business owners find funding that fits business goals and their financial health. Because of this, Biz2Credit has simplified the funding process with financial products flexible enough to meet the needs of today’s business owners. Financial products include a term loan, working capital financing, and commercial real estate financing.

Term Loan

• Loan amounts up to $250,000
• Rates from 9.99%*
• Get approved within 24 hours

Popular reasons to seek Term Loans:

• Grow your business
• Access to full cash amount upfront
• Use for a broad range of business needs
• Free up operational cash flow
• Benefit from tax-deductible interest

Working Capital Financing

• Funding amounts starting from $25,000
• Rates as low as 14.99%
• Get approved within 24 hours

Popular reasons to seek Working Capital:

• Cover one-time expenses
• Hire staff
• Buy equipment
• Pay down operational costs
• Purchase inventory

Commercial Real Estate

• Loan amounts up to $6,000,000
• Rates from 10%
• Qualify within 48 hours

Popular reasons to seek Commercial Real Estate Loans:

• Reinvest in next business
• Acquisition of a new business
• Fund a renovation
• Refinance business liabilities

Merchant Cash Advance

A merchant cash advance is a good funding option for a business that wants to expand its operations but has had its cash flow interrupted. This type of financing option is fast, open to candidates with poor personal credit, and has payments structured in correlation with the health of your business.

Since the loan amount is based on future sales or receivables, there is no fixed payment schedule, loan term, interest rate, or APR. Instead, your total repayment amount is based on a factor rate applied to the amount paid for your business receipts. Therefore, it can be more expensive than other types of loans. But many small business owners find the benefits worth the cost, especially if they do not qualify for other loan types.

PPP Loan

In light of the economic hardship experienced by many small businesses during the COVID-19 pandemic, Biz2Credit facilitated Paycheck Protection Program loans through the SBA. While the program has been discontinued and this loan product is not currently available, the company is equipped to facilitate PPP funding should the program be extended and reopened for further applications. In the meantime, Biz2Credit's has a PPP Loan specific resource hub for the preparation of prospective borrowers and for borrowers seeking help with PPP loan forgiveness.

There are other SBA loan alternatives to the PPP loan, including the following:

SBA Disaster Loans
SBA Express Loans
SBA 7(a) loans
SBA 504 financing

Serves Several Industries

Biz2Credit provides financing to businesses in a variety of different industries:

• Restaurants
• Retail
• Gas stations and liquor stores
• Attorneys and CPAs
• Motels and hotels
• Any businesses in public administration
• Doctor and dentist offices
• Commercial and residential real estate businesses
• Construction
• Car dealerships
• IT and services
• Business and professional associations
• Social and nonprofit organizations
• Financial services
• Grant making foundations
• Holding companies and management companies
• Independent artists, writers, and performers
• New and used automobile, ATV, RV, boat, and motorcycle dealers
• And many others

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The Bad

Underwriting Fee or Loan Origination Fee
Unknown Requirements

Underwriting Fee or Loan Origination Fee

Biz2Credit states on its website that for the majority of non-banking financing options, you will pay an underwriting fee of $250 to $400. For banking financing, Biz2credit charges a loan origination fee. However, the fee varies based on the loan type, amount, and multiple other factors.

Although Biz2Credit charges an upfront fee for its loan products, this is common for most financial institutions. If you want to know the exact fees, you’ll need to reach out to Biz2Credit for a quote.

Besides closing fees, Biz2Credit doesn't charge any other upfront or hidden fees. You’ll only pay a fee after loan approval and once the financing process finalizes. Biz2Credit also provides an individual written agreement regarding the closing fees to be as transparent as possible.

Unknown Requirements

Biz2Credit does not list on its website all of its loan requirements, such as revenue requirements. However, the lender does note that it prefers established businesses that are profitable with two or more years in business and a solid credit history and score. Biz2Credit does offer startup loans to certain businesses.

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The Bottom Line

With more than a decade of experience, Biz2Credit is an excellent choice for business financing.

As the company is not a direct lender, Biz2Credit acts as an online marketplace that provides the small business owner with a nationwide network of lenders to easily offer quotes and pre-qualifications to prospective borrowers seeking a small business loan.

The company has a wide range of loan options so customers have multiple products to choose from. Biz2Credit offers quick funding within 24 hours and a simple loan process, including an application that takes less than four minutes to complete.

Many reviewers speak highly of the company's efficiency in facilitating the Paycheck Protection Program application and disbursing PPP funds through its SBA approved lender network. If you're interested in learning more about this small business funding company and how it compares to other loan service providers, you can read Biz2Credit reviews for yourself below.

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User Reviews

Star Rating

4.7

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1,621 Reviews

Review Breakdown

5 grade

84%

4 grade

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2 grade

1 grade

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Verified Customer

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Elizabeth University Place, WA

They were absolutely terrible to work with on the consumer side and the CPA side regarding the ppp loan. Their communication was non-existant and they could not timely process even the simplest of applications (almost causing me, personally, to not be eligible for the 1st round) . Response is completely inapplicable since this is in regards to the PPP. You can't "resolve" this issue. To further detail the issue, for round 2 of the PPP I had never received a response and my application sat, stagnant. Luckily it was apparently never even submitted by biz2credit because I took my business somewhere else without issue. If you're going to pretend you offer decent customer service, at least read the damn review 🙄

3 years ago Edited January 10, 2024

Reply from Biz2Credit

Hi Elizabeth, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to support@biz2credit.com, so we can best assist you and your business going forward. We look forward to hearing from you and resolving this.

Mar. 14th, 2022

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Verified Customer

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Rickin Shah Union, NJ

Horrible experience. I had to find the private numbers of their loan officers to get them to actually process my PPP loan. I did try to reach out to them through e-mail. Time after time after time after time after time....I e-mailed them asking for status updates. Nobody responded back to me. The status of my application kept changing, but nobody actually bothered to reach out to me or even give me as much as a call to reassure me that everything was all right. And I couldn't cancel the application either, as Biz2Credit already filed for an application number with the SBA for my PPP loan. Biz2Credit knows that once they file for the application number, they have their applicants trapped - they can't go to anybody else for a PPP loan. So Biz2Credit went ahead and filed for the number, but did nothing else for me up until I dialed up the personal phone numbers of the loan officers supervising my application. I wouldn't use them ever again.

3 years ago Edited July 26, 2022

Reply from Biz2Credit

Hi Rickin, we are sorry to hear about your loan troubles. To best assist with your issue, please contact us directly at support@biz2credit.com. Our customer service team will be happy to work out any further issues. We look forward to hearing from you and resolving this issue.

Feb. 23rd, 2022

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Verified Customer

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John Etling Bruceton, TN

Poor customer service and ripped me off badly. Cannot respond to inquiries in a timely manner and that only via email. Will not answer telephone calls. Awarded me a spoecific amount (PPP) then back tracked that amount to under half claiming I only applied for one person on the loan as opposed to the 3 which I clearly remember listing and doing. I was forced to use this sham company by my bank at the time. I guarantee I shall never ever use them on personal choice and any company/bank requiring me to utilize Biz2Credit will immediately lose my interest. Never have I ever had such as horrible experience.

3 years ago

Reply from Biz2Credit

Hi John, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to support@biz2credit.com, so we can best assist you and your business going forward. We look forward to hearing from you and resolving this.

Feb. 23rd, 2022

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Verified Customer

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Tim Haney San Marcos, CA

They were completely unresponsive on my 2nd PPP Loan. Their software caused an error on an SBA form and they refused to acknowledge or assist in fixing. I sent over a dozen requests for help and the only responses were from C.S. staff in India who had no ability to actually assist in resolving the issue. Online forums showed many, many people experienced the same problems and similarly lost PPP funding. There was a complete and utter lack of customer support. As a result of a missing "dash" in my SSN, I lost the opportunity of a 2nd PPP forgivable loan for $20,800.00. Biz2Credit was entirely to blame for this and did absolutely nothing to help resolve. They should be shut down. Period.

3 years ago

Reply from Biz2Credit

Hi Tim, we're sorry to hear that you've had trouble during your funding request with Biz2Credit. We know that business owners have big financial needs riding on their PPP loans, so we take that very seriously. Processing times for PPP loans are 12-14 business days on average, though the time for any given application may exceed this due to unexpected SBA processing errors and the extremely high volume of applications being processed during the program. Please login to your Biz2Credit dashboard to see the latest available information about your application.

If you need to contact us, please do so at your earliest convenience over email at info@biz2credit.com or feel free to respond to this message with your contact information and we will get you in touch with a customer support representative. Be sure to include your case ID and include your business name in the subject line. This is the best and most secure way to get in touch with us regarding your PPP application. Please know that our team is assisting borrowers in the order in which completed applications are received. This ensures that we reach as many deserving business owners as possible. Thank you for your patience and we look forward to resolving this issue ASAP.

Aug. 6th, 2021

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Verified Customer

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William Rochester, NY

The process is very time consuming and no one speaks to anyone. I received multiple phone calls about a loan that's in process already and someone trying to sign me up to get me an additional loan and they had no idea that I was already in process for a loan. Very hard to get in contact with customer service. No one returns phone calls on a regular basis unless they want you to get a new loan. I would never work with Biz2Credit ever again.

2 years ago

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Verified Customer

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Harry McNicholas Nogales, AZ

I got my first Ppp Liam with you. It went smooth. It was paid and then was able to get the loan relieved easily. I applied for round two. The only thing that changes was my income dropped. Everything else was the same. It was rejected and I was never able to get anybody from your company to call me back or help me fix whatever issue there was. Because of your company, I was not able to receive a badly needed second PPP loan.

3 years ago

Reply from Biz2Credit

Hi Harry - Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. If you are still in need of assistance please provide us with a case ID # and your contact information so we can get you in touch with a customer support representative. Thank you for your patience during this time.

Aug. 8th, 2021

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Verified Customer

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Jesse M

Really poor communication. All remote. Repeatedly had to re-explain everything. Possibly in another country where English is not their first language or they are just not good at what they do. Typical perforance of today's "tech companies" trying to automate a service.

2 years ago

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Verified Customer

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Amanda Mika Sunbury, OH

Biz2Credit's handling of PPP Loans was unacceptable. While the SBA has noted issues in process, Biz2Credit knowingly sold professionals services for PPP with estimated payouts that were almost 50% less than the actual. They collected profits at the expense of already impacted small business owners.

3 years ago

Reply from Biz2Credit

Amanda, we are sorry to hear your troubles throughout this process. We would like to investigate this issue further and hope that you can send us an email with more information about your experience to customer.service@biz2credit.com. Thank you for your patience and we look forward to hearing from you soon.

Mar. 14th, 2022

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Verified Customer

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Angela McDonough, GA

I received an email stating my business is pre-qualified for more funding. I've scheduled appointments to talk with a rep and emailed them. No response at all! Then I called the toll free number and spoke with 3 different people with whom were rude and unprofessional. Two of them hung up the phone on me. Very bad experience.

3 years ago

Reply from Biz2Credit

Hi Angela, we are sorry to hear about your troubles. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to support@biz2credit.com, so we can best assist you and your business going forward.

Oct. 13th, 2021

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Verified Customer

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Karen Massey Abilene, TX

Worst company ever, I would never do business with them again. When I asked repeatedly for a letter stating my loan had been forgiven, over FOUR MONTHS of time, they would never help me. They ignored my request over and over. Go somewhere else, that is my advice.

3 years ago

Reply from Biz2Credit

Hi Karen - Thank you for your comments. It is unfortunate to hear about your frustrations with Biz2Credit. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Biz2Credit was proud to be a part of the PPP which was essential to small businesses during this difficult time. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund an application. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. In some cases, unfortunately, those applications, did not meet the compliance standards set forth by the SBA. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company.

We have sent your information to our customer support team and they should be in touch with you shortly. We look forward to resolving this problem and appreciate your patience throughout this time.

Aug. 8th, 2021

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Verified Customer

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Mike Hoelscher Temple, TX

They entered my SSN as my EIN and when I went to apply for another PPP loan no one could apply because my original was entered incorrectly and when I tried to speak to someone to change it no one was there to answer the phone or emails

3 years ago

Reply from Biz2Credit

Mike, we are sorry to hear about your troubles. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We have passed your information to customer service and they should be in touch with you shortly. Thank you again for your patience throughout this time.

Aug. 8th, 2021

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Verified Customer

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Lorie Graci Columbus, OH

Approved February 26, 2021 for SBA Loan. Tried not to pay Loan, said I received loan in March 31, 2021. I had to get verification from Back multiple times that I had not receive loan even when it said funded. Finally funded in June.

3 years ago

Reply from Biz2Credit

Lorie, thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together.

Aug. 8th, 2021

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Verified Customer

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Mario J Cypress, TX

The worst Company ever for the PPP. Not only did they barely ever respond throughout the whole process! But I also have yet to hear back from them on my forgiveness application and it's been almost a year.

3 years ago

Reply from Biz2Credit

Hi Mario, we are sorry to hear that you have had an unsatisfactory experience with Biz2Credit. We pride ourselves in providing the best customer support and wish that this process has been easier for you. Please send us an email to customer.service@biz2credit.com so we can help you resolve this issue ASAP. We look forward to hearing from you and making this an easier process.

Mar. 14th, 2022

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Verified Customer

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Daniel Leach Wichita Falls, TX

HORRIBLE customer service. Foreign CSR's that didn't' answer any of my questions, hounded/badgered me for information already provided (and ignored), caused more issues and problems, and were always rude and difficult.

3 years ago

Reply from Biz2Credit

Hi Daniel, we are sorry to hear about your troubles. It’s unfortunate to hear about your frustrations with Biz2Credit, as the relationships we have with our clients are of paramount importance to us. Please direct any further complaints to support@biz2credit.com, so we can best assist you going forward.

Oct. 6th, 2021

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Verified Customer

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Kimberly Los Angeles, CA

They were good at first, but the communication is bad. They keep your loan in limbo and don't tell you anything until its too late for the opportunity. Customer service is horrible.

3 years ago

Reply from Biz2Credit

Hi Kimberly, we are sorry to hear about your loan troubles. To best assist with your issue, please contact us directly at support@biz2credit.com. Our customer service team will be happy to work out any further issues.

Oct. 5th, 2021

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Verified Customer

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Tim Nicholas San Diego, CA

1st round 5 stars but totally dropped the ball on 2nd round. Sent all my paper work and went into que. no follow up! The person assigned to 1st round should have helped w 2nd round. Company failure not 1st employee.

3 years ago

Reply from Biz2Credit

Hey Tim - thanks for sending that over. We've escalated this to a senior specialist on our team and they will reach out to you ASAP.

Aug. 5th, 2021

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Verified Customer

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Elliot Allentown, NJ

They switched/pulled my 1st PPP loan paperwork from 2 lenders midway and forced me to resubmit thru them as a lender. Unclear software for both 1st and 2nd loans. Constant changing of staff, poor customer communications.

3 years ago

Reply from Biz2Credit

Hi Elliot - Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. If you are still in need of assistance please provide us with a case ID # and your contact information so we can get you in touch with a customer support representative. Thank you for your patience during this time.

Aug. 10th, 2021

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G Orthodontics Houston, TX

My experience with Biz2Credit have been awful. It seems that there is lack of structure on the hierarchy of the company and who is in charge of what. I could write a book of bad experiences with this company and the lack of professionalism and trustworthiness that they have to offer to their clients. I went with this company because they push a lot for you to sign with them , and the initial process seems faster than doing it with a large bank. I regret doing business with them and will tell anyone o run away from doing business with this company. I have been in business 15 years and never had such unproffesional people to deal with.

2 years ago

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Amber Saunders Atlanta, GA

If you are a professional services based company, RUN! I have had multiple merchant advance loans with Biz2Credit. Each of which has been paid off in full. Most recently, during this holiday season, business was slow in December. My payments got behind. I was behind approximately $742. Biz2Credit sent UCC letters to individuals who I no longer did business with asking them if they owed me any money, and if they did, to send the money to Biz2Credit. My services are offered on a flat fee basis so I don't have any genuine "receivables." As such, Biz2Credit was simply sending letters to old clients who I could potentially do business with again and advising them of the arrears, potentially harming any future business I could do with said parties. I tried to explain this to my account representative and he said, "Well you've done business with them in the past so we are allowed to send them a letter." This statement was incorrect based on the contract. They are allowed to send letters out to people who owe me money, i.e. accounts receivable. They had no list of anyone who owed me money so they sent letters out to old clients and damaged my business and any potential for me to work with those parties again. They then sent a letter to my merchant Square and had all transactions held. I agreed to send letter requesting that Square turn over $800 directly to them. The language on their letter said that they wanted the full balance in my Square account. The full loan balance was $5400. The balance in my Square account that was on hold was over $8k. They wouldn't be entitled to the full amount in my account. However, they requested the full balance and have prevented any transactions from being deposited into my business account for over two weeks. They have tried to get paid more than they are actually owed from my merchant. They have sent letters to individuals and businesses who do not owe me money and interfered with any potential business relationship I could have with them. When you call the New York office you are transferred to call centers offshore. In response to the UCC letter, there is one individual, Christina B, who is US based, who you can speak with but she doesn't know anything about any files and transfers you back to the offshore team who initiated the fraudulent request for the overage. They are fine if you need a quick loan and you are maybe a restaurant or a business with regular daily transactions. If you are a professional service-based business, RUN. They do not understand how you operate, you will not understand the thick accents of anyone you speak with on the offshore team when an issue may arise, they will not take the time to understand the nature of your business or work with you on a resolution, and you will end up with compounded issues. All of the funds in my account are behind held because I was 9 days ($742) behind. The funds are in the Square account to pay and resolve the matter but cannot be released to even pay them BECAUSE OF BIZ2CREDIT. Do not do business with this offshore company unless you absolutely have to. It could make matters worse for your business. My business will likely close before the end of the year because of how they do business. Proceed with extreme caution.

2 years ago

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Jim Agnew Santa Monica, CA

STAY AWAY - for my first PPP I used Chase -- easy. Second I made the mistake of getting involved with this company. I applied in Feb they quickly lock you in with an e-tran number so you can't apply anywhere else and then disappear. For months no communication except every once they'll email you to redo a task or upload the same doc you uploaded five times already. Here is the kicker - they withdrew my app with no explanation the day before the PPP ran out. So now I'm out of luck because they wouldn't get back to me for moths. Oh and if you call them -- no one answer the phone. They did actually call me today -- 5/5/21 probably because I sent them a copy of the complaint I sent to my congressman. To add insult to injury they called me from a spoof number - we had a bad connection and when the guy called me back he went from California to New York -- on the same number. SHADY.

3 years ago

Reply from Biz2Credit

Hi Jim - Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still in need of assistance please provide us with your case ID # and contact info so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Nicole Culver City, CA

Applied for PPP Feb 15. SBA number received Feb 20. File kept going back and forth between "Information under review" and "More information needed" even though I had uploaded everything. Took almost 3 weeks to get a hold of someone over email, and they asked me for something I had already given. Finally got someone on the phone on APRIL 20 who went through all my documentation with me and confirmed everything was there. Then on April 23, I logged in to an "Application Withdrawn" status after I did NOT withdraw the application, and was not notified of anything by them. Look on Reddit, their FB page, Twitter, etc...they are screwing up PPP for many small businesses. UPDATE: For anyone reading this: Biz2Credit did NOT get my PPP funded. I was finally able to get my SBA number deleted, and did a completely new application through Harvest Small Business Finance, and got the PPP funded within 72 hours of application. Biz2Credit completely failed, and I was lucky I was able to send in the application through someone else after the massive, massive failure that they subjected so many people to.

4 years ago Edited September 14, 2021

Reply from Biz2Credit

Hi Nicole - Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still in need of assistance please provide us with your case ID # and contact info so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Khila James Stamford, CT

Attention Business Owners: Do NOT use Biz2Credit for any form of loans and funding. Avoid them, I’m serious. After being approved by them in early February & receiving a loan number, they had me in limbo waiting for the actual funding for about a month. Then guess what? They changed their minds and declined me. After a month of having me sitting there waiting thinking I was approved. Biz2Credit is a poorly run company with no values. Their processes are faulty, their customer service reps do not speak English and do actually have real answers about what’s going on at the company, and that funding specialist, Sam Parker, you see on your dashboard doesn’t really exist. Try to email him and see. The recent positive reviews on here are fake. NO ONE is having a good experience with them. And that generic response they’re using to respond to all the bad reviews, “Hi (name), we're sorry to hear that you've had trouble during your funding request with Biz2Credit. We are proud to be helping 150,000+ business owners get access to the PPP…” just even more proves that they don’t actually care about the customers, not even enough to give individual responses. They’re just trying to save face. If you need funding, you need to run in the opposite direction of Biz2Credit. Instead look into ReadyCapital or A10 Capital. Far better experiences. If you are looking at this review, because you’ve already applied with them and are now concerned because of the issues you’re facing. Contact them immediately and have them withdraw your application. IMMEDIATELY. Once it’s withdrawn, apply with another company. IMMEDIATELY. Save yourself.

4 years ago

Reply from Biz2Credit

Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still in need of assistance please provide us with your case ID # and contact information so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Raechel Anderson Wheaton, IL

Wish I could give 0 stars. STAY AWAY! Biz2credit submitted our PPP loan to the SBA and got approved. It's now been 13 business days; 18 calendar days since they got the SBA approval, and they haven't funded the loan, nor are they responsive to my 6 emails or repeated calls. Because they got the loan approved through the SBA, I'm unable to apply through any other lender, and my time to apply is running out. They're actually in violation of the SBA terms, yet there's no one to reach to cancel my application or get clarity on how I can move the process along. I'm now at risk of not getting a 2nd PPP loan, despite other lenders willing to fund me. OUTRAGEOUS!

4 years ago

Reply from Biz2Credit

Hi Raechel - Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still in need of assistance please provide us with your case ID # and contact information so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Frank Goley Williamsburg, VA

I submitted my PPP loan application to Biz2Credit on 2/6. I received SBA approval and SBA loan number on 2/8. Loan application accepted by SBA on 2/11. On 2/15 my PPP Loan Status changed to More Information Needed status. No requests to date have come from Biz2Credit for more information. No one has contacted me at any point in this process. This is a simple straight forward loan, and I have uploaded all required documentation. Since I started this PPP process with Biz2Credit, I have never received any human interaction from them despite my emails to my Funding Specialist, Support, Contracts, and a Senior Funding Specialist. Either my PPP loan has fallen through the cracks amongst the huge volume they are processing, or I am simply being ignored. I was forced to file a BBB Complaint on 2/21, and I truly hope that Biz2Credit steps up and funds my approved PPP loan. It is shame I had to file the complaint. I had no choice as I can not reach the company via email or phone. I have not heard back from anyone at Biz2Credit for 17 straight days now. So I am quite concerned if I will be funded at all. I am currently waiting to hear back from Biz2Credit regarding my BBB Complaint.

4 years ago

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Tal Bloch ,

The company is completely unresponsive for weeks! Please stay away! Biz2credit have summitted my PPP round 2 application. I have requested them to withdraw my application from the SBA, as they are the only entity that can do that, however I did not get any response nor my application has been withdrawn. I have been trying to get in touch with their customer service for over a week now, calling, emailing and nothing. Only automated responses and voicemails. As of now I am stuck and cannot get a PPP 2 loan until they withdraw my application! I cannot submit a PPP application with a different lender as it gets rejected by the SBA since they are not withdrawing MY application! That is ridiculous. Their delay and service is hurting my business tremendously and I would not wish anyone to go through what I am going. All I am asking them is to withdraw my application and they cannot even do that? Where is their customer service?

4 years ago

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Jafar Mohammadi Los Angeles, CA

I think your company is the most unorganized company I have ever dealt with. The left-hand does not know what the right hand is doing. I had to resubmit the same document over and over again. The person who was working on my file did not even look at the emails and kept asking for the same documents. We had two companies and filed for both. For one mysterious reason, only one company was processed and I did not get a reasonable answer to why the other company was lost. It took you guys 3 months to process a simple PPP application And I am still waiting for the second company to be processed even though I have already signed the loan documents.

4 years ago

Reply from Biz2Credit

Please send us information to identify your case within our system so we can have our funding specialists investigate this for you. You can provide your case/application ID number, email address, phone number and business name. The more information you can provide the better. All information will be kept private and will only be used to identify your application.

Aug. 5th, 2021

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Verified Customer

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Mohamed ahmed Minneapolis, MN

I was very desperate that time and I'm glad that I choose the best lenders biz2credit was easier to understand how the work and I appreciate it. Thank you.

3 years ago

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Verified Customer

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John Wilmington, DE

No communication whatsoever. Don't answer the phone calls. Don't return emails. It took my patience 6 months before I started making very bad sounding emails.

3 years ago

Reply from Biz2Credit

Hi John, we are sorry to hear about your continued troubles with Biz2Credit. We understand that these are troubling times for small businesses, so we hope to resolve this issue as soon as possible. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Biz2Credit was proud to be a part of the PPP which was essential to small businesses during this difficult time. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund an application. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. Please contact us at support@bizcredit.com with any further issues. Be sure to include your Case ID and Business name within the subject line so we can ensure we get you the best assistance possible.

Sep. 28th, 2021

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Verified Customer

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Angela Virginia Beach, VA

This is a corrupt company!!! They are liars and a fraud!! This Company don't have a customer service line at ALL! No way to ask questions or get answers!!! DON'T ISE THEM!'

3 years ago

Reply from Biz2Credit

Hi Angela - We would like to take the time to apologize for any inconvenience that we may have cause you as well as any miscommunication. Thank you for taking the time to give us your feedback. Our goal is to provide satisfaction to our customers and to provide a positive experience. By providing your feedback we are able to provide better customer service to our future customers. We greatly appreciate you for the time you took to review our company. We would like to know more about your process and ultimately find you answers to all your questions. Please reply here with your case ID # and your contact information and we will get you in touch with a customer support representative. Thank you for your patience throughout this process and we look forward to getting you the help you need.

Aug. 8th, 2021

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Verified Customer

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Kevin Moen Renton, WA

They stopped responding to my calls, voicemails and texts in the middle of the process! We lost the PPP Loan because of you guys and nonresponsiveness!

3 years ago

Reply from Biz2Credit

Hi Kevin - We are committed to improving ourselves every day, and rely upon feedback like this in order to do so. While this experience was not ideal, we will use it to better ourselves. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain PPP funding. We greatly appreciate you for the time you took to review our company. Hopefully we can work in the near future and provide a great experience as you deserve. If you are still in need of assistance please provide us with a case ID # and your contact information so we can get you in touch with a customer support representative. Thank you for your patience during this time.

Aug. 10th, 2021

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Verified Customer

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James F Avery Morristown, TN

Very understaffed refuse to communicate they take no responsibility and ignore all requests because they are too busy and inquiries overload there system.

3 years ago

Reply from Biz2Credit

Hi James - we are sorry to hear about your troubles. While this experience was not ideal, we will use it to better ourselves. We have passed your information along to our customer support team and they should be in touch with you shortly. Thank you for your patience and we look forward to resolving this issue.

Aug. 10th, 2021

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Maid in Apex Apex, NC

I believe this company is a sham. I’m not sure how they were on the list from the SBA. For two weeks I have been trying to contact someone emails are unanswered telephone numbers are immediately disconnected and the site to submit documentation for forgiveness only allows partial information to be entered. I have a record of over 35 telephone calls and emails With no response. Stay clear of this company, the website has no contact information whatsoever, my specialist doesn’t even exist according to the companies Voicemail directories.

3 years ago

Reply from Biz2Credit

Thank you for taking the time to give us you feedback. We are sorry you have a negative experience with our company. Our goal is to provide satisfaction to our customers and to provide a positive experience. By providing your feedback we are able to provide better customer service to our future customers. We greatly appreciate you for the time you took to review our company. Hopefully we can work in the near future and provide a great experience as you deserve. If you are still in need of assistance please provide us with your case ID # and contact info so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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cee jam Piscataway, NJ

I applied with them for my second PPP on 1/13/2021. Horrible experience. I finally got movement on my application after over a month and then I received a denial email, even though I have a Etran number with SBA. The reason is Improper guarantor identity authentication. I can't get submitted to the sba with another lender because it keeps coming back as another lender already submitted. There is no way to contact Biz2credit on the phone and no one responds to the MANY emails I have sent. Very unprofessional company. I might miss the deadline to apply with another lender because of this.

4 years ago

Reply from Biz2Credit

Thank you for your comments. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. If you are still in need of assistance please provide us with your case ID # and contact information so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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MaryBeth Foxworth Allyn, WA

My company was approved for a PPP(2) loan on 1/29. It was submitted by Biz2Credit. Since then, we have been told over and over how busy they are and they will get to it. It is now 3/9. SBA told me they should have funded the loan within 10 days. The worst things is that they don’t communicate. I’ve had no information since 2/9. One month! Still no closer. I am forced to file a claim with the SBA because I am at the end of my patience. The money was given to help small businesses but they are keeping it.

4 years ago

Reply from Biz2Credit

Hi MaryBeth - Thank you for taking the time to give us you feedback. We are sorry you have a negative experience with our company. Our goal is to provide satisfaction to our customers and to provide a positive experience. By providing your feedback we are able to provide better customer service to our future customers. We greatly appreciate you for the time you took to review our company. Hopefully we can work in the near future and provide a great experience as you deserve. If you are still in need of assistance please provide us with your case ID # and contact information so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Michael Cain Oxford, MS

Absolutely the most fraudulent and dishonest company I’ve ever dealt with. First off, my lending specialist refuses to answer any of my phone calls or emails. Secondly after getting my loan approved two weeks ago they claim to have sent the funds to my bank account a week ago. Still not there. I’m pretty sure that this is illegal. Stay away from this company!

4 years ago

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Tmr Investments Office Las Vegas, NV

BEWARE!! I am not even sure that this is a real company!!! I have submitted 2 applications back on 01/16/21 OVER A MONTH AGO, and I am still waiting for answer or even question but some form of communication! I have sent so many emails and there is NO ONE that answer just a machine with some scripts answers, I have tried calling so many times and there is NO ONE ever that answer my call. STAY AWAY!!!! You can start the process but you won't be able to finish or get out!

4 years ago

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Verified Customer

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Allison Kaufman Portland, OR

the experience with our PPP loan from application, through forgiveness was awful. Customer service was very lacking and unknowledgeable.

2 years ago

Reply from Biz2Credit

Hello Allison,

We're sorry to hear of your negative experience and would like to do everything we can to correct the problem you're describing. Please contact us privately at customer.service@biz2credit.com and we will be happy to help you resolve your concerns.

Biz2Credit.

Jul. 15th, 2022

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Verified Customer

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James Graham III Garner, NC

They waited until the last minute to tell me they needed more information. By then the PPP program was over. Worse company ever!

3 years ago

Reply from Biz2Credit

Hi James, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to support@biz2credit.com, so we can best assist you and your business going forward. We look forward to hearing from you and resolving this.

Mar. 14th, 2022

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Verified Customer

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Unsatisfied Bandon, OR

Not a fair loan process and denied me for credit despite other companies giving me credit no problem. Big waste of my time.

3 years ago

Reply from Biz2Credit

Hi there, we are sorry to hear about your troubles. We pride ourselves on our client relationships, so we hope to resolve this issue as soon as possible. Please direct any further issues to customer.service@biz2credit.com, so we can best assist you and your business going forward. We look forward to hearing from you and resolving this.

Mar. 14th, 2022

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Verified Customer

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Sterling cooper Dyer, IN

Be This business would not help me with additional funding and it's process is very difficult to get approved for a loan

3 years ago

Reply from Biz2Credit

Sterling, we are sorry to hear about your negative experience. We are here to help you get the answers. Can you please send us an email with your application ID # and information about your case to customer.service@biz2credit.com and a representative will be glad to help you. We look forward to hearing from you and thank you for your patience.

Feb. 1st, 2022

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Verified Customer

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Wilbur jones Southfield, MI

Unnecessary delay by asking for same info over and over. Their unwillingness to assist you with how to expedite the process.

3 years ago

Reply from Biz2Credit

Hi Wilbur, we are sorry to hear about your loan troubles. To best assist with your issue, please contact us directly at support@biz2credit.com. Our customer service team will be happy to work out any further issues.

Oct. 13th, 2021

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Verified Customer

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Chris Missouri City, TX

Extremely poor communication, worst customer service reps, terrible response time, inaccurate info provided by by company

3 years ago

Reply from Biz2Credit

Hi Chris, we are sorry to hear about your troubles. Relationships with our clients are of paramount importance to Biz2Credit and it is disappointing that in this instance we fell short of your expectations. Please direct any further complaints to support@biz2credit.com, so we can best assist you and your business going forward.

Oct. 6th, 2021

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Verified Customer

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Adela Acosta Vaillant Katy, TX

My first draft was fine my second draft I have never received for a mistake made not by me. Most of my clients never received the PPP Loan,.

3 years ago

Reply from Biz2Credit

Hi Adela, thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. If you are still in need of assistance please provide us with a case ID # and your contact information so we can get you in touch with a customer support representative. Thank you for your patience during this time.

Aug. 8th, 2021

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Shivanya Winter Garden, FL

Everyone at Biz2credit was playing games when I was not looking for a loan. I was just wanted to get my updated loan information and they thought something else. I emailed them many times to get my updated loan balance. I eventually paid them off and got another loan for another vendor. Never again

2 years ago

Reply from Biz2Credit

We're sorry to hear about your less than satisfactory experience when contacting us for your updated loan information. We take your review very seriously and have already sent your feedback directly to our manager, who uses the feedback to make our team - and our company - better. Please contact us at customer.service@biz2credit.com and we will be happy to assist you further. We hope you will consider BizCredit's services again in the future.

Dec. 29th, 2022

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Jackie Layman Minneapolis, MN

Took weeks and weeks to respond, said I was approved for second round funding I was issued an SBA loan number, Then they just stopped responding with no explanation. If I had known it would cost me my business to go through Biz2credit I would have chosen am entirely different route. I wish there was an Option to rate negative stars! JL

2 years ago

Reply from Biz2Credit

Hello Jackie,

We're sorry to hear of your negative experience and would like to do everything we can to correct the problem you're describing. Please contact us privately at customer.service@biz2credit.com and we will be happy to help you resolve your concerns.

Sep. 19th, 2022

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jim Hubbard, OH

I AM GOING ON 30 BUSINESS DAYS SINCE SBA APPROVAL AND ETRAN ISSUED. THEY HAVE ME IN LIMBO WITH NO MOVEMENT WHATSOEVER. NO EMAILS EXCEPT GENERIC IT TAKES 12-14BUSINESS DAYS TO PROCESS. I AM NOW ON BUSINESS DAY 30 AND NOTHING STAY AWAY FROM THIS COMPANY.

4 years ago

Reply from Biz2Credit

Hi Jim - Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. If you are still in need of assistance please provide us with your case ID # and contact info so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Gerrard Hall Gary, IN

They are the worst company too trust they withdrew my application without my knowledge after I provided my bank login info! I am a hard working man trying to provide for my boys leave them with something to grow on and Biz2credit wasted my time I do not recommend them go thru blue acorn or blue vine Biz2credit is not reliable

4 years ago

Reply from Biz2Credit

Thank you for taking the time to give us you feedback. We are sorry you have a negative experience with our company. Our goal is to provide satisfaction to our customers and to provide a positive experience. By providing your feedback we are able to provide better customer service to our future customers. If you are still in need of assistance, please provide us with a case ID # and your contact information so we can get you in touch with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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TOPNOTCH Austin, TX

This firm is unresponsive. I applied for a PPP loan, and the Website said it was submitted to the SBA from the minute I submitted my application until now. That was on January 23, 2021. I haven't received correspondence from them, and they do not answer my support requests.

4 years ago

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snj Patrick Fairfax, VA

The process was crazy, they told me I was able to correct an error that was made by CPA.. I got the information in the time line given and they still didn't update the system... It was hard to get an answer from them.. I do understand that they were busy but I wish they kept their word and corrected the error... Turn around time was great though

4 years ago

Reply from Biz2Credit

Aug. 5th, 2021

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Kathy Smith Charlotte, NC

Terrible. They allowed my SBA loan number to expire before distributing PPP funds. They are grossly incompetent. I had to get the BBB, SBA and the owners of the company involved to get results. Go elsewhere for your funding needs.

4 years ago

Reply from Biz2Credit

Aug. 5th, 2021