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Blinds.com

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6.7

Overall Score

LAST UPDATED: October 14th, 2022

Blinds.com is an online blinds retailer featuring a selection of big-name brands like Levolor and Bali but with discounts, promotions, and customer perks that keep prices low. Based in Houston, Texas, Blinds.com provides 0 percent APR financing for up to 12 months, a 14-day price guarantee, and excellent customer service.

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The Good

  • Product Selection
  • Financing
  • Satisfaction Guarantee
  • Customer Service

Product Selection

The Blinds.com inventory includes several different blinds types and other window treatments and accessories, including

  • Cellular shades
  • Faux wood blinds
  • Roller shades
  • Roman shades
  • Wood blinds
  • Mini blinds
  • Drapery
  • Light blockers
  • Shutters

Financing

Consumers can finance any purchase over $650 through PayPal Credit with 0 percent APR for up to 12 months. After 12 months, the APR is 7.99 percent.

Satisfaction Guarantee

Blinds.com has several policies in place that make for satisfied customers:

  • Free shipping
  • Free samples
  • Surefit Guarantee (if you made a mistake measuring, the company will remake the blind for you for free)
    30-day return policy

Customer Service

Blinds.com customers can access free expert design and measuring help from real people through phone, email, or chat in addition to the step-by-step instructions and video guides on the website. Local professional installers are available to handle measuring and blinds installation.

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The Bad

  • Guarantee Conditions
  • Availability Limitations

Guarantee Conditions

The Surefit Guarantee is extremely accommodating but does have some conditions:

  • Limit one remake per item
  • Limit four item remakes per household per lifetime
  • Eligible for an exchange, not a refund
  • Same-product exchanges must take place within 30 days of receipt of package
  • Doesn’t apply to commercial orders (any order with 25 or more of the same product)

Availability Limitations

Blinds.com ships only to the contiguous United States and not Hawaii, Alaska, or international locations.

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The Bottom Line

Blinds.com removes barriers to the stress of purchasing blinds with its return policy, free samples, free shipping, and the Surefit Guarantee which protects your purchase even if you were in the wrong with your measurements — and you don’t need to pay return shipping. Plus, the company’s seasonal promotions and sitewide sales provide added monetary benefits from purchasing from Blinds.com. 

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Star Rating

4.6

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53 Reviews

Review Breakdown

5 grade

72%

4 grade

17%

3 grade

9%

2 grade

0%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Who Knows

I had a good experience with Blinds. I moved into a new home and decided to use blinds on my windows. Within 3 days total, I ordered my blinds and had them installed. Their customer service is great! I would definitely recommend to any and everyone that are thinking of getting blinds.

1 month ago

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Review Source

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Monica Savard Gilbert, AZ

The blind we ordered was a custom size and it came out fantastic, as we ordered. It is fantastic. Shipping was horrible. The company they worked with for delivery said I had to be home or they were going to change me. I sat home for 3 days and THEY never showed. I called Blinds.com numerous times and left messages and no one returned my calls. I was eventually told they couldn't find my shade. Then a week later when they "found it" some how my 9 ft blind rolled under something. I did end up getting it and its everything we hoped for.

3 months ago

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Sirdriz77 Fairfield, CT

I recently considered getting blinds for my front windows to give more privacy in the evening when cars are driving by. I went to blinds.com first because I had heard of them so much through advertising. I ordered two samples which came quickly and were absolutely beautiful but ended up going with a different company because I didn't want to install them myself. Blinds.com does offer professional installation, but I decided to go with a local recommendation. After my experience, I can confirm that blinds.com has the best selection and very competitive prices ., especially if you are willing to install them yourself.

7 months ago

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Melody Rowe Fayetteville, NC

Blinds.com site was easy to use. The prices were overall decent. Would really be nice if they had a store you could actually visit. However they do have a customer service number if you need assistance. I do like my new blinds.

3 months ago

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David Swenson Commerce City, CO

I ordered a set of no wire pull down blinds for our bedroom. Everything was cheap, accurate and easy. We ended up returning one of the sets because I ordered the wrong size. They made returns simple as possible, but I did have to pay for the return shipping. Overall, I’d use them again in the future.

7 months ago

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Review Source

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World Traveler Ashburn, VA

I ordered samples and they sent me all the colors I wanted very timely. I chose my preferred color and ordered the blinds. I followed the instructions and they were very easy to install. Their customer service was also very helpful when I had questions about the measurements.

5 months ago

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Thomlyn Lovin Douglasville, GA

Blinds.com is awesome. Their customer service was nice and helped point me in the right direction of what blinds to buy. While they ultimately weren’t the cheapest, compared to many of competitors I’ve seen Blinds.com has pretty great prices. I also love that they had a fit guarantee which helped put me at ease. I would totally buy from them again.

6 months ago

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Nichole Hiatt Eagle Mountain, UT

I designed our blinds using the website and it was very user-friendly. I didn't end up purchasing them in the end, but didn't have any issues with the process other than we found them cheaper elsewhere.

2 years ago

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Daniel Eibeck Washington, DC

Great variety, awesome response time, and quality product

4 months ago