Blinds.com is an online blinds retailer featuring a selection of big-name brands like Levolor and Bali but with discounts, promotions, and customer perks that keep prices low. Based in Houston, Texas, Blinds.com provides 0 percent APR financing for up to 12 months, a 14-day price guarantee, and excellent customer service.

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The Good

Product Selection
Financing
Satisfaction Guarantee
Customer Service

Product Selection

The Blinds.com inventory includes several different blinds types and other window treatments and accessories, including

Cellular shades
Faux wood blinds
Roller shades
Roman shades
Wood blinds
Mini blinds
Drapery
Light blockers
Shutters

Financing

Consumers can finance any purchase over $650 through PayPal Credit with 0 percent APR for up to 12 months. After 12 months, the APR is 7.99 percent.

Satisfaction Guarantee

Blinds.com has several policies in place that make for satisfied customers:

Free shipping
Free samples
Surefit Guarantee (if you made a mistake measuring, the company will remake the blind for you for free)
30-day return policy

Customer Service

Blinds.com customers can access free expert design and measuring help from real people through phone, email, or chat in addition to the step-by-step instructions and video guides on the website. Local professional installers are available to handle measuring and blinds installation.

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The Bad

Guarantee Conditions
Availability Limitations

Guarantee Conditions

The Surefit Guarantee is extremely accommodating but does have some conditions:

Limit one remake per item
Limit four item remakes per household per lifetime
Eligible for an exchange, not a refund
Same-product exchanges must take place within 30 days of receipt of package
Doesn’t apply to commercial orders (any order with 25 or more of the same product)

Availability Limitations

Blinds.com ships only to the contiguous United States and not Hawaii, Alaska, or international locations.

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The Bottom Line

Blinds.com removes barriers to the stress of purchasing blinds with its return policy, free samples, free shipping, and the Surefit Guarantee which protects your purchase even if you were in the wrong with your measurements — and you don’t need to pay return shipping. Plus, the company’s seasonal promotions and sitewide sales provide added monetary benefits from purchasing from Blinds.com.

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User Reviews

Star Rating

3.9

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73 Reviews

Review Breakdown

5 grade

58%

4 grade

12%

3 grade

10%

2 grade

1 grade

19%

Sentiment Criteria

Value

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Quality

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Service

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no sugarcoating

I had one bay window with custom sizes and used blinds.com. They have any and all selections and quality was good. just a bit more expensive than a custom order at Lowes or Home Depot. of course you're on your own for install. I found something similar of what I ordered at Ikea out of all places and for a fraction of the price... that was also very frustrating. Maybe I should have shopped more? they do have specials that can make blinds a bit more affordable if you catch them at the right time and ordering samples before purchasing is a must do you know what you are getting. Hopefully with what I paid they will last for a long time

2 years ago

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Brenda Moore North Myrtle Beach, SC

Overall the blinds look good. However, the mini blinds' wand is too short and the bracket for the valance looks large enough for two valances. The shipment shows 2 valances but when I called I was told that there was one valance. I needed to order an additional valance for $5.71. The mini blinds do not look good with the bracket showing and a void above the one valance.

1 year ago

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Brian H Chicago, IL

Ordered the blackout shades and light filtering accordion style shades. The customer service was amazing during the sale but fell apart with problems with my motorized shades. They are very inconsistent and only work part of the time. They sent trouble shooting instructions which did not help. Manual shades are great but I would highly not recommend anything mechanical. The technology has not caught up to the product.

1 year ago

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Maryann Renteria (Mckrae) Riverton, UT

They helped me with my upstairs blinds and had the best customer service. Great quality of blinds for a great price.

5 years ago

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Carol Knight Salt Lake City, UT

Fair quality on the blinds I ordered and the shipping took much longer than I had hoped.

4 years ago

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Monique Snow Sterling, CT

Good quality product however they are very expensive

2 years ago

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Paula Calton Chino, CA

Cheap blinds but repair is impossible. I would not use again.

3 years ago