Progressive Auto Insurance Logo

Progressive Auto Insurance

Is This Your Business?
star star star star star_border

7.1

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 20th, 2025

Progressive Insurance is known for offering savings on car insurance. You can benefit from using its quote comparison and signature Name Your Price® tool to find good coverage that fits your budget. You can also benefit from the many discounts that Progressive offers its clients.

In addition to personal car insurance, Progressive offers many other kinds of specialized car insurance. These policies include rideshare, commercial, classic car, and auto insurance in Mexico.

You can also meet many of your other insurance needs when you choose Progressive because it offers dental, life, property insurance and more. We recommend working with Progressive especially if you have other insurance needs.

Read Progressive Auto Insurance Reviews

Top Ranked Companies

thumb_up

The Good

  • Positive Reviews
  • Excellent Coverage
  • Classic Car Coverage
  • Mexico Car Insurance
  • Variety of Discounts
  • Snapshot® Discount Program
  • Policy Features With Savings
  • Useful Rate and Comparison Tools
  • Helpful App
  • Convenient Customer Support
  • Additional Insurance Policies and Quotes

Positive Reviews

Progressive car insurance reviews on BestCompany.com reveal high levels of customer satisfaction.

Positive reviews mention good customer service and satisfaction with rates and savings.

If you're looking for a good car insurance rate, Progressive is worth exploring further.

Excellent Coverage

You can include the following when you buy from Progressive:

  • Liability coverage
  • Comprehensive coverage
  • Collision coverage
  • Uninsured or Underinsured motorist coverage
  • Medical payments
  • Roadside assistance
  • Loan or lease payoff
  • Rental car reimbursement
  • Custom parts and equipment value
  • Rideshare coverage
  • Deductible savings bank (lower your deductible by $50 for each policy period without an accident or violation)

This variety of offerings means that you can find a policy with the coverage and perks you want. Keep in mind that some offerings from this auto insurance company can vary by state.

Classic Car Coverage

Progressive Classic Car by Hagerty is designed for cars 25-50 years old that are stored in an enclosed structure and are not used frequently. It offers Guaranteed Value® coverage for your classic car's real value. It also includes original replacement parts coverage. This policy is a great option for insuring your classic.

Car Insurance Coverage in Mexico

If you're planning a road trip to Mexico, you can choose from three coverage options for your trip. All of the options include roadside assistance in Mexico.

  • Basic coverage includes level liability, travel assistance, medical payments, and legal assistance. It's ideal for cars over 20 years old.
  • Standard coverage includes everything that Basic coverage does. It also includes collision and theft coverage.
  • Extended coverage builds on both the Basic and Standard options by adding vandalism partial theft and U.S. repair coverage. You'll also benefit from fixed deductibles.

You can also purchase insurance for your RV or motorcycle. Having any of these coverage options will give you peace of mind while you drive in Mexico.

Variety of Discounts

You can find a variety discounts on Progressive car insurance. With such a high number or discounts and more flexibility with these discounts, it's easy to save money on your car insurance policy. Many of these discounts are also competitive for the auto insurance industry.

Progressive offers the following discounts:

  • Snapshot® program participation
  • Multi-policy
  • Multi-car
  • Continuous insurance (based on how long you've been consistently insured even through other insurers)
  • Teen driver
  • Good student
  • Distant student (full time students age 22 or younger away at school without a car)
  • Homeowner (just for owning a home)
  • Online quote
  • Online document signature
  • Going paperless
  • Full 6-month payment
  • Automated payments

You can also save by bundling policies. Three consecutive years without accidents or tickets also results in lower premiums.

Snapshot® Program Discount

Many car insurers offer programs that customize your auto insurance rate based on your driving habits. Progressive stays current with industry trends by offering its Snapshot® Program. Through this program, you can get a personalized rate based on your driving. This rate won't be offered until your first policy period ends, which is typically six months.

You can use the Snapshot® app or the Snapshot® plugin to track your driving and get tips to improve your score. It only counts when you're driving the car, so you can deselect trips where you didn't drive.

The app notes when you use your phone, hard brakes, and fast acceleration. The plug-in is attached to your car and beeps when you brake hard. In general, you can improve your score by avoiding hard brakes, using slower acceleration, not using your phone, driving less frequently, and not driving at night.

While you'll need to wait six months before your discount kicks in, you do receive a discount just for participating in the program.

Policy Features With Savings

Progressive offers Small Accident Forgiveness that starts with your first policy. Your rate stays the same if the claim is less than $500. This accident forgiveness is a nice feature that protects your long-term budget.

Progressive clients who have been with the company for at least five years and have had no accidents in the last three years benefit from Large Accident Forgiveness. You won't have to worry about a rate increase if you're in a large accident and you meet Progressive's criteria.

You can add a Deductible Savings Bank feature for an increased premium. This feature knocks $50 off of your comprehensive or collision coverage deductible for each policy period without an accident or violation. These savings can come in handy when you do have an accident and need to pay your deductible.

Useful Rate and Comparison Tools

Progressive's platform allows you to compare rates and policies from other insurers, which will help you find the best policy at the best price.

Progressive's signature Name Your Price® Tool makes the car insurance company stand out from others. With this tool, it's easy to see car insurance policies that fit your target budget. This makes it easy to sort results and find policies that fit your budget.

Keep in mind that the coverage offered may not be as robust as more expensive insurance policies.

Helpful App

The Progressive App makes managing your insurance policy simple and convenient. You can view your policy information, billing and payments, ID cards and documents, and browse other insurance products from the app.

You can also use the app to request roadside assistance, file a claim, and upload photos for repair estimates. The Progressive App is full-service and makes it easy for your to manage your car insurance policy.

Convenient Customer Support

By choosing Progressive, you'll also benefit from convenient customer support. Progressive offers 24/7 customer support.

You can get insurance quotes and buy policies online. Once you have a policy, you can also manage your car insurance and file claims online. If you prefer, you can also call for a quote and call to make a claim.

You'll also benefit from Progressive's network of repair shops. These shops can do inspections or repairs. Progressive offers a limited lifetime guarantee for these repairs, which gives you additional peace of mind and confidence in the repairs your car gets.

Additional Insurance Policies and Quotes

Progressive offers many kinds of insurance. If you need a specific kind of car insurance, you can probably find it at Progressive. Progressive offers the following:

  • Commercial auto
  • RV
  • ATV/UTV
  • Golf cart

If you're looking for a different kind of insurance product, you'll most likely be able to find it through Progressive. You can purchase the following from Progressive:

  • Motorcycle insurance
  • Boat insurance
  • Property insurance
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Pet insurance
  • General liability insurance
  • Professional liability insurance

You can even look for personal loans using Progressive. With its impressive selection of insurance types, Progressive is a great choice if you're looking for a one-stop shop for all your insurance needs.

Visit Site

thumb_down

The Bad

  • Coverage Levels May Not Be Enough with the Name Your Price® Tool
  • Personal Information Required for Quote

Coverage Levels May Not Be Enough with the Name Your Price® Tool

Since the Name Your Price® Tool shows policies based on what you want to pay, these policies may have less robust coverage than more expensive ones. As you use this tool, pay close attention to the coverage offered by the policy and note the deductible.

You should also understand what kinds of coverage you can include in your policy and decide which ones you need. Knowing how car insurance works and looking at the deductibles will help you use the Name Your Price® Tool wisely.

Personal Information Required for Quote

To get a car insurance quote, you'll need to provide details on your car, your address, and driver's license. While this information is much more specific than what other services or insurance policies require for a quote, an auto insurance provider will need personal information to determine your quote.

gavel

The Bottom Line

While you should use the Name Your Price® Tool wisely, Progressive is an excellent way to find savings on car insurance. Its helpful features allow you to compare auto insurance rates and policies. You can also narrow your options down to policies in your price range with the Name Your Price® Tool. You'll also benefit from savings with Progressive 's many discounts.

Progressive offers many kinds of car insurance, so you'll be able to find even a specialized policy through the company. With each type of car insurance, Progressive offers good coverage options.

Whatever kind of car insurance you need, you're likely to find a good coverage option at Progressive.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.1

star star star star star_border

547 Reviews

Review Breakdown

5 grade

53%

4 grade

22%

3 grade

13%

2 grade

5%

1 grade

7%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_border

Service

star star star star star_border

Trustworthiness

star star star star star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Terry Stone

I just made the switch to Progressive auto insurance and I love it. They offered the same policy at a lower rate. A week after I switched my cars battery died and I had to use roadside service. They were very quickly and they were very helpful and friendly.

7 months ago

star star star star star

David G Boyle Columbia, MO

Progressive was, at first, a new kind of experience for me. At the time, I never thought a legitimate insurance company could sign you up over the phone. But they did. And it only took about ten minutes. Six month premiums were deducted automatically at the same time of the six month intervals. I stayed with them for ten years with absolutely no problems- not even when I had an accident. It wasn't my fault, but I checked in with them anyway. They were very understanding and courteous. I no longer drive, but whenever someone asks me about auto insurance, I steer them to Progressive, knowing they will not only get a good rate, but professional, courteous service.

2 years ago

star star star star star

Mary Robison

We switched from a much higher cost to a more reasonable cost in Progressive and we have been totally satisfied with the company. They offer the same coverage as the more higher price insurance company but with a more manageable price. Customer service has always been great.

11 months ago

star star star star star

KSCOMOGA Overland Park, KS

We first choose Progressive after using the online app that compares prices with other insurance companies, they were the lowest. We have been with them for over 25 years. We never had any problems with them yet. All my children have them also. The claim process is so easy I don't know why other companies don't do it. Before I wrote this I tried very hard to think of something wrong that Progressive did, but I couldn't.

5 years ago

check_circle

Review Source

star star star star star

Mandi Colorado Springs, CO

I was a customer with Progressive auto insurance for over 10 years and loved every month of the service I got. The customer service that I received any time I had to file a claim was amazing. I once participated in a program with them to monitor my driving with an installed device to get discounts on my premiums. When the device caused problems with my car's electronics, progressive not only compensated the cost to have my car serviced to fix it, they STILL applied the discount I had earned through driving data up until it was removed. I absolutely LOVE Progressive and would recommend it to anyone!

3 years ago

star star star star star

LeAnn Baytown, TX

I used Progressive years ago. They were super awesome when I wrecked my car. An adjuster was sent out the day after my wreck and literally cut me a check to get my repairs done. And then they paid the difference at the repair shop, because their was some engine damage that wasn’t seen by the adjuster. Great customer service!

3 years ago

star star star star star

Aaron Paxman Lehi, UT

I currently have Progressive insurance and they are very affordable and trustworthy. Our agent stays in touch with us and makes sure we get the best discount possible. My wife and I love that our premiums decrease each year when we are accident free.

6 years ago

star star star star star

Ryan Perryville, MO

I Love Progressive Auto Insurance. It was easy to insure my car online and print the insurance card for proof of insurance. Progressive was the lowest priced policy in my area and I am glad to have such ease of application and conformation.

6 years ago

check_circle

Review Source

star star star star star

Joseph Zajac Hazleton, PA

I purchased a new vehicle in the summer of 2021. I did multi-site reviews of various individual insurance companies as well as places like Auto that give you a host of insurance quotes for comparison. It turned out that progressive was the best price for a full coverage vehicle. I then used the snapshot by progressive for about 6 months and achieved over 20% discount on my insurance that began for the second term. I again separates at various companies and found the progressive is the best. I would highly recommend them.

3 years ago

check_circle

Review Source

star star star star star

roberto arcia Columbia, MO

When it comes to car insurance, Progressive always has your back. I believe everyone should shop around for auto insurance, as coverage options with decent prices can be hard to find. However, the search ends with progressive: they're great at making sure you're taking care of, regardless of the situation. I would 100% recommend progressive to a friend.

3 years ago Edited October 28, 2021

check_circle

Review Source

star star star star star

mark in union Florence, KY

The best. I always thought Progressive was for subprime drivers, but I was wrong. They were the least expensive for identical coverage and they paid my claim efficiently and in full. I had absolutely no negotiating or fooling around. The accident was not my fault buy they paid the claim and went after the other party's insurer. I even got my deductible back.

3 years ago

check_circle

Review Source

star star star star star

E Jester Baltimore, MD

I loved Progressive when I was a customer. The price was right for me at the time. However, conducting a claim can take a while to complete. I incurred an accident with one of my vehicles that were parked and hit by a motorist. The vehicle was totalled. It took a minute to get the residuals from the proceeds of the car to purchase a new vehicle. This was before COVID 19 when delays would have been popping. Overall, Progressive is decent insurance and I would return if the price was right on the homeowner's policy.

3 years ago

check_circle

Review Source

star star star star star

Penny Jackson, TN

Progressive is a very reliable auto insurance company. They care about their customers and that's what I like about them. We left progressive for about 2 years but came right back because it just wasn't the same with the other insurance company. We were getting the run around which we never experienced with progressive. Also I premium gets reduced occasionally for being safe drivers.

3 years ago

check_circle

Review Source

star star star star star

Nina Harris-Whitten Attalla, AL

I was on my way to Jacksonville Fl. and going through Atlanta during the 5pm rush and a tire from a big truck blown out and I could not go right or left because the traffic was so packed and had to run over the tire that bent my oil pan. They paid for this and deemed it not my fault and for a 66 yr old woman, with a 2020 Kia Spotage my payments are just 84.00 a month...cant beat that with a stick.

3 years ago

check_circle

Review Source

star star star star star

Lisa C Johnson Windsor Mill, MD

I have been with progressive a long time. I was looking for an affordable car insurance and a friend suggested that I try Progressive. That was 11 years ago. Even though my driving record is pretty good, I have been hit by other drivers. I immediately called Progressive and the other drivers insurance to handle it. Progressive always has the most attentive customer service. I have never had any problems with them. I highly approve Progressive.

4 years ago

check_circle

Review Source

star star star star star

Kelly Knight , IL

I've had progressive for a long time and very satisfied. Not the cheapest but have excellent customer service. They are "Johnny on the spot" when you need a tow or had an accident. Couldn't ask for more. They even pursued 2 different drivers that hit me . unfortunately they were like gypsies& moved alot apparently. Agents got alot of info on the drivers for me and kept me informed in everything I ever had a claim for. #1 in my book

4 years ago

check_circle

Review Source

star star star star star

Tabyoungco2008 Decatur, GA

I’m new to Progressive but they saved me over $600 a year in car insurance. My credit is less than perfect and my previous auto insurance was Root. Root increase my premium because of my credit score dropped. I got quotes for over 10 different companies. Progressive was the only one that suggest to increase my $500 deductible to $1000 and was able to keep everything else the same. That kinda suck but now I can once again afford my insurance.

4 years ago

check_circle

Review Source

star star star star star

Jay Atz Little River, SC

I have been using Progressive personal and commercial Auto insurance since 2006,there was 1 accident involved and 3 Auto emergency services needed (like AAA) for the accident the agent assigned to the case was most informative and influential, the emergency Auto service was there in under 20 mins each time, a flat tire change and second occurrence was dead battery.

4 years ago

check_circle

Review Source

star star star star star

tini mapu Orem, UT

I currently have Progressive and I love it! They have some of the best prices and the sign up is by far the easiest!!!!!! All I did was go online and put in my auto information and personal info and I got a quote right after. Some companies want you to call them and try to sell your info or ask a million questions, not these guys. I will recommend them to everyone.

6 years ago

check_circle

Review Source

star star star star star

Liliuokalani.T Mililani Town, HI

Progressive Auto Insurance has a great user friendly online presence. Signing up was simple. Their product offers a variety of insurance coverage which made it convenient in choosing the right plan for my needs. When it came time to cancel insurance (sold vehicle) their customer service made it quick and easy. Highly recommended for no nonsense, straight forward and easy to understand auto insurance options!

6 years ago

star star star star star

Life of Frog South Bend, IN

Had Progressive for years, still with them. Great customer service, easy to file a claim on the app on your phone! Son wrecked his truck and our agent had us a claim check in a week!

2 years ago

star star star star star

Gallardo Marcelo Houston, TX

A bit pricey, but Progressive came through when my wife's SUV experienced a hit and run with service that went beyond the extra mile. The SUV was repaired to the point it looked new! No issues at all.

4 years ago

star star star star star

Anita pea Dallas, TX

Progressive auto insurance has changed my car insurance rates and everything in my life with them forever!!! The on call service was nice and they helped set up my account in no time!!!!

5 years ago

star star star star star

Aunna5 Chicago, IL

I'm glad I found Progressive. They offer great rates on insurance and everybody I've talked was very helpful. I most definitely recommend anyone to y'all that's looking for insurance

5 years ago

star star star star star

Subzero35 York, PA

Out of 100%, I would give them a 95%. The only 2 thing i think should be altered is making the payments whether you pay in full/monthly payments a bit lower every 6 months and giving more perks for loyalty

5 years ago

star star star star star

D. Mitchell

Their rates are competitive and their service is top notch. Mr wife and I have both filed claims for minor repairs on our vehicles and both were repaired within a week using their preferred repair shops.

7 years ago

check_circle

Review Source

star star star star star

Connor Smith Palm City, FL

Progressive insurance has been a savings grace for my large family of multiple drivers. Without the great rate my children might not be able to drive, car insurance can be very expensive but with progressive they had a great rate.

3 years ago Edited January 20, 2022

check_circle

Review Source

star star star star star

Daniel Cebrero Henderson, NV

Currently have them as my insurance company and I love it. They saved me more money than all the other insurance companies. They offer so many discounts for just about everything. Bundling services is the best and I have all 3 cars and a motorcycle insured by them. Using the online app is simple and they always had my back whenever need be

3 years ago

check_circle

Review Source

star star star star star

Jodee McKeon Houston, TX

Been with Progressive for a few years now and I have no complaints. The app is user friendly, we have a good rate and it's been a good experience. I've never had to file a claim yet though so I can't speak to what that's like with them.

3 years ago

check_circle

Review Source

star star star star star

M. Neary Cleburne, TX

I have had this insurance on and off for 10 years. (only didn't have it when I was not driving) When I had a total loss accident, an agent came to my job within 3 days, wrote me a check and offered to take me to a car rental r dealership. Best customer service and rate out there.

3 years ago

check_circle

Review Source

star star star star star

Suzie DeKerlegand Lynnwood, WA

Love Progressive! They were super helpful when my daughter got in an accident, had my car fixed quickly and my rates did not change. For someone that has a history of no accidents I was terrified as to what was going to happen to my rates! Great Company, I have my car, my home and yes my daughter's car insured with them!

3 years ago

check_circle

Review Source

star star star star star

Anna Hope Chicago, IL

I appreciate always being able to reach someone, a REAL person, when I have a question. My experience has been positive with the staff being knowledgeable and helpful and respectful. I also love that I can print my updated insurance card from my account online! Super convenient!

3 years ago

check_circle

Review Source

star star star star star

Jeannine Watts Waycross, GA

Progressive has been my car insurance company for the past 10 years. I didnt have the greatest motor vehicle score in the beginning but it has improved over the years and my cost of insurance has went down. I am very happy with my car insurance with Progressive and will continue to be their customer for another ten years.

3 years ago

check_circle

Review Source

star star star star star

Bob Means McKeesport, PA

I used progressive insurance for a few years. For a long time they provided the best rates for me and I did not have good credit. Any time I had to call to get paperwork or adjust limits or anything on my policy they were great. The only reason I left was I found a better local company.

3 years ago

check_circle

Review Source

star star star star star

Roberta Profitt Marcus Hook, PA

I've been a customer for about 13 years. We had 6 cars on our policy when we started. We are down to 4. We have had a few accidents which totaled 3 cars, one not being at fault. Progressive took care of me, assured me things will be ok and they always ended up being ok. They are great.

3 years ago

check_circle

Review Source

star star star star star

Lan Gon San Antonio, TX

I've been with this company for almost 3 years prices have been going up everything's running smoothly again I haven't had a wreck or any tickets so haven't had to deal with them much but whenever I talk to him about changing or upping different things

3 years ago

check_circle

Review Source

star star star star star

Tee Kirky Norwalk, CA

I have been with Progressive for over 5 years, most insurance company's will try to avoid a payout but when my van was stolen and found totaled. Progressive came through and I didn't have to jump through hoops. Great company

3 years ago

check_circle

Review Source

star star star star star

Heavensenthorse Clermont, FL

I have had progressive for 2 years now. Thankfully I haven't had to use them for anything but a towing reimbursement. But the local agent's customer service is super. I guess the review would be more for Bates Insurance Group, but since we have Progressive for all our car needs, I will give them a 5 star due to the customer service of BIG!

3 years ago

check_circle

Review Source

star star star star star

Marissa Mitchell Hobbs, NM

Progressive has been an amazing car insurance company for the past 12 years! They have handled any and all claims as random as they have been, with ease and promptness! They give ideas of how to better utilize their services as well as being frank about their rates all by being professional. I wouldn’t use anyone else!

3 years ago

check_circle

Review Source

star star star star star

Mike Cape Coral, FL

So far, there has not been another auto insurance company that has been able to even meet the rates that I get from Progressive for the last 6 years, and I shop for auto insurance every 6 months. The few times I have had to file claims they have always been prompt.

3 years ago

check_circle

Review Source

star star star star star

Joshua Mahoney New York, NY

We have insurance through Progressive on both our vehicles and our home. We are satisfied with the rates we pay; fortunately, we have never had to make an insurance claim with them in the 5+ years we've held policies with them, so I can't review that element of their service.

4 years ago

check_circle

Review Source

star star star star star

Candace Powers Port Richey, FL

Progressive is a fine company with very reasonable rates. They gave me an auto tracker to check my driving. I never realized before about my abruptness when breaking. I am glad that I had that little unit to help me drive better and lower my rates.

4 years ago

check_circle

Review Source

star star star star star

Duffy Cypress, TX

This is the second year with this company. We signed up again because we are totally happy with it. Their response time is impressive. The solutions they apply work and are cost effective. Of, course, Progressive Auto Insurance is competitive or we would not be a customer. Regards, Jerald Vascoe

4 years ago

star star star star star

murfday College Station, TX

I went years without having a claim. I have had a hail damage and accident claim within the past year. The ease of the process has been great! And they are generous, not stingy, with the payouts. I also love the roadside assistance option. It’s basically $10/ year for peace of mind. I have used it when my battery died or a tire blew out.

4 years ago

star star star star star

Abby Ashby Provo, UT

K progressive is the BEST! Maybe I’m biased because my dad works there but he left other companies for their dishonesty and corruption. Now working for progressive he is so proud and loves their policies and honesty. He’s been there for over 10 years now and going strong :)

4 years ago

star star star star star

Dalyn Bellingham Monument, CO

Rates are the consistently the best I can find and service has been great as well. We had an accident which the claims specialist coordinated the repairs all the way through. A few months later, we found that there were still lingering issues and they continued to be very reasonable about covering it and helping.

4 years ago

check_circle

Review Source

star star star star star

Victoria Fayetteville, AR

This is my favorite insurance. When I was looking for an insurance, I did not know much about what I needed or how it would work and progressive explained everything to me very simple and made my plan just for me! I 100% recommend!

4 years ago

check_circle

Review Source

star star star star star

Ashton Rogers Fayetteville, AR

Progressive has been my car insurance company for 3 years now and I have never had any issues with them. The customer service is great and I love the app because it is so user-friendly and modern. I was able to add my insurance cards to my Apple Wallet on my phone so that if I need to present them, they are easily accessible.

4 years ago

check_circle

Review Source

star star star star star

Kent Logan, UT

I used Progressive for motorcycle insurance while I still rode. Their rates are good and the process for enrolling is straightforward, as is their periodic billing. Reminders came automatically and with plenty of advance notice when premiums were due.

4 years ago

check_circle

Review Source

star star star star star

Jessica Smith Parker Logan, UT

I switched to Progressive last year and I am still so shocked with how much they saved me. I save almost $200 each month after I switched. It makes me sick that I went so long with American Family, I could have been saving so much money.

4 years ago