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The American Automobile Association, or AAA, started as a driver and road safety organization in the early 1900s and has developed into today's highly recommended auto insurance company in Northern California, Nevada and Utah. The headquarters remain in California, and reports state that over four million policies are active.
|#1 Geico Auto Insurance ›|| |
|#2 State Farm Auto Insurance ›|| |
|#3 Progressive Auto Insurance ›|| |
|#6 AAA ›|| |
AAA currently covers the following in their auto coverage plans:
The AAA membership discount is one of the best in the industry. There are also various discounts available depending on a car's features, such as passive restraint and anti-theft features. Policy holders will receive a 15% discount when holding both auto and home insurance.
Claims are able to be filed and tracked through the company's website. Additionally, reps are standing by 24/7 to file claims on the policy holder's behalf via the phone. In 2011, AAA released a step-by-step guide to help car owners know what to do at the scene of an accident.
While AAA helps insure millions of drivers across the country, there are missing features that need to be examined. These factors may be a deal breaker for a number of drivers. Prior to making a decision, prospective clients should analyze the following:
This insurance company's insurance policies are only valid for auto insurance in 3/50 states: California, Utah and Nevada. Roadside assistance and AAA membership is available throughout the continental United States.
While they do offer a discount for auto coverage bundled with home, they don't appear to offer any discounts such as safe driver and accident forgiveness discounts.
On average, an AAA auto insurance policy costs $121 per month.
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Love AAA! I have used them for everything from booking hotel rooms, to having my car towed to grabbing maps of places I was traveling to. I use them all the time! They are always fast and ready to help.
I have been with AAA for years. They are always there when I need then and easy to access. Their customer service is always top of the line
Extremely dissatisfied. I was stranded on the side of I26 and extremely high trafficked road with the speed limit of 70 with my 3 yr old. I placed the service order at 3:48. I heard nothing about if someone was coming or when until 4:51. My tow truck didn't arrive until 6:09. I should have called a tow myself. Paying my premium for this type of service is not worth it.
I have had two recent experiences with my local AAA. First I had a car that would not start. The technician tested my car and discovered it was a dead battery. My battery was replaced and I was on my way. Th econd experience was in my local AAA Office where I needed helpgetting license plates for a used car I purchased. I was in and out of the office withi 20 minutes with my plates, putting DMV to shame !!
Terrell Lindsay of the Philadelphia Fleet was incredible. He was speedy showing up. & easy to speak with. He is a good dude he went above & beyond by pointing me in the right direction & helped me understand what was wrong with my car.
Rates were competitive, friendly customer service. Offered customized options. However, not sure the annual membership fee is needed.
I have had AAA in the past and enjoyed it. I got a lot of travel books from them. I always just go with the most reasonable insurance company and I get a better rate from another company. I wish they would lower their rates so I could return
Last night, after work, my car happen to break down on the north bound exit ramp. The traffic an speed of cars coming off ramp horrifing...called roadside assistance from my insurance company....to which they responded we have NO One available in your area. Ugh!!! Then called AAA omg excellent on every level. Made sure I was safe, called state trooper, who parked behind me so cars coming off the exit ramp would slow down. The tow truck driver to whom AAA dispatched was calm, pleasant an towed my car in record speed. Very reassuring and comforting to know when all of your lights, battery, engine shut down at such a late hour of night and AAA is there to rescue you!!!
AWFUL SERVICE.. they told me they’d be here in an hour, then two.. they continue to push it back until you’ve been sitting and waiting for nearly three hours. Would not recommend.
We love our AAA!! They are fast and dependable. Have had alot of great recurrences with them!
I was on my way to a soccer tournament in St George Utah when my tire blew out. AAA customer service was easy to contact, sent help immediately, and had me back on the road in under 40 minutes. Total lifesaver!
I have used AAA for auto coverage and hotel discounts. It has helped me greatly when I have needed towing.
My husband and I just purchased a used boat and trailer in Alabama on our way to Florida. The axle on the boat trailer came off and we were left on the side of the highway. We called AAA to get the trailer towed (my husband bought the better package that tows trailers because we travel a lot with them). After sitting on the phone for 2 hours they stated that they could not tow us. This comes after we were told they would send a tow but the tow company they patched us to was too busy to help us. We kept getting the run around between GA and AL. Zero customer service! We called our own tow truck who was here in 20 minutes. What a waste of money! I will never recommend them and come Monday our membership will be cancelled and I will add tow coverage back to my vehicle insurance policy.
I spoke with Efren A, a Sales and Service Associate at AAA in 1035 E Brokaw Rd. Suite 10, San Jose, CA 95131. He was kind enough to update me best about my membership and renew my vehicle registration.
They are an amazing company to work with. They came out and helped me get a new battery in my truck after I went out and bought one that was the wrong size. They are a great company to be able to call when you are in trouble.
We bought AAA auto insurance for our car when we were first married because of the trusted name alone. When we added another car and then a third we started comparing prices and ended up switching companies because we found a lower rate.
called around just getting a quote and was very impressed with AAA agent. later that day i walked in and signed papers and out the door less than an hour. Friendly workers at AAA, very helpful, and knowledgeable. Best price around and the benefits are great!
I love the value for AAA because I have a Natural Gas car, and want the ability to have it towed if I ever run out of gas.
The best part of the insurance is their roadside service. AAA is quick and responsive to distress calls to come tow a car.
A couple of my favorite things about AAA, besides providing good, quality auto insurance...Roadside Assistance and discounts on lodging and activities. They are more than just an insurance company!
great coverage, a little pricey but the extra benefits you get makes up for it. you can depend on AAA when your vehicle breaks down or when you accidently lock your keys in your car.
Loved AAA. Roadside assistance was faster than I’ve ever had. Pricing did get out of hand.
Love the peace of mind for me and my family, always knowing if I need a jump, or my wife has a flat we are covered.
I've used AAA mostly for towing services. Not as helpful for getting discounts as it used to be.
I love having the peace of mind that I can call AAA to help me when my husband is out of town. Love the discounts also!
We highly recommend AAA. They live up to their company values- the customer service is unbeatable!
My car broke down two weeks ago and I was there within 30 minutes helping me and I have nothing but good to say about this company.
AAA is a helpful and friendly travel resource. They are the only place to go if you need an International Driver's Permit for foreign travel and they offer a number of other benefits that I haven't found with any other organization. Their fees are nominal and their services are unique.
I have had triple A for years. They have towed my cars got out locked keys even changed a tire for my wife. Will keep it for the peace of mind it gives me to have my wife protected.
I switched from Geico to AAA because I found AAA to be far more competitive with their rates. I enjoyed working with a local rep over the phone to select the coverages that worked best for my circumstances. Very understanding and helpful sales reps who offer none of the pressure that other companies do. The mobile app has been sufficiently helpful so far, though it does not offer as many features as the Geico app that I'm used to.
Service is consistently quick, and the specialist are highly skilled each time.
I really appreciate having AAA, especially since my car is 10 years old. A tire blew out on me once on the freeway and within 30 minutes AAA had sent someone to put my spare tire on. They were very helpful and nice and I so appreciated their assistance. I've also saved money various times using my AAA membership to purchase tickets for things.
AAA is one of the best insurances to have when you are in a bind. It's extremely helpful to have the ability to call for roadside assistance when needed.
Had car insurance with AAA for years; very responsive, reasonably priced premium
I am a AAA premium member and my wife was driving back from California to Nevada when our jeep broke down. She contacted them and yes after several hours tow truck took it to his shop because he couldn’t cross the border. 4 days later she had to drive 118 miles back to the jeep to get it towed back to the house. She started work at 5:00 am called them at 8:00 to get it towed back they said she had to be there to release the vehicle. She got off at 2:00 pm and drove 118 miles they didn’t have a tow truck for her. I contacted them and I talked the agent her supervisor and then to the manager finally he told me yes we have the mileage to get it home and that she would have to come back however many days until they could get it towed back.
I cannot say enough "good" about Triple A. Over the years they have basically "saved" my family's life. Every time we have needed them, they have been quick and efficient.
I don't have enough good things to say about AAA. We have them for our home mortgage, car insurance and we have their roadside assistance. They have given us incredible rates, including good credit and good student discounts. And they have saved us time and time again in a jam when we run into car troubles!
As a current AAA member, the service is very reliable. The roadside assistance comes in a timely manner and the technicians are skilled. If you have an older car, this AAA roadside assistance is a must buy.
Dependable and Safety guaranteed. Triple A has always been very reliable it really makes traveling feel safe because if you ever get a flat or have car trouble they are right there to help you. The service reps are helpful and friendly and great at helping you stay calm when you really want to freak out.
AAA has great customer service representatives that in my opinion are proficient in what they are doing. Get the information and get me the help I needed.