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7.3

Overall Score

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Wendy Voorhees Kansas City, MO

Nice Discounts, Great customer service.

3 years ago

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Lizeth Iniguez Calexico, CA

Very realiable service. They stand behind their promise

3 years ago

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Kayla Heber, UT

Only one interaction, didn’t go well. Couldn’t get help because it was a Holiday weekend.

4 years ago

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David T Draper, UT

I use to have AAA, but found better rates elsewhere for similar service so I decided to switch.

4 years ago

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Bonnie Anderson Lehi, UT

I've used AAA mostly for towing services. Not as helpful for getting discounts as it used to be.

6 years ago

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Mim S Dorchester, MA

Horrible service. No responsive. I’m waiting for over an hour for a tire change

4 years ago

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Diana

Rude staff and salesman, good road service

6 years ago

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Jason Thayne-Allred Pleasant Grove, UT

Don't keep track of payments very well and don't follow through with what they say

6 years ago

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Barbara Meeks League City, TX

love the road service, trip mapping and hotel discounts!

3 years ago

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Samantha Grabert Salt Lake City, UT

AAA is ok, they used to be a lot better but love the discounts.

3 years ago

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Mike Xavier Rocklin, CA

Very poor service when it comes to paying on not at fault claims! But always ready to collect premiums for policy!!!

4 years ago

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Haley Tallahassee, FL

They never arrived as promised and continually said they were on their way. I will not be a returning customer.

4 years ago

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R

They raise your ins $2 and then give you $1 reward back and brag about it!!!

6 years ago

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Jessica THayne Pleasant Grove, UT

they always cancel my insurance even after i have paid it.

6 years ago

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Dave Merritt Palm Desert, CA

Make sure to read the entire policy... Very expensive and not very helpful

3 years ago

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Michael Minnigerode Phoenix, AZ

Nothing at all was on hold so long my battery went dead

4 years ago

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Federico Trujillo

insurance rates increased yearly even thou no auto claims

6 years ago

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William Bailen

Rates are reasonable, and they are responsive when needed .

6 years ago