4.3
7.3
Overall Score
Author: Kaitlyn Short
AAA is an excellent car insurance company to consider because of its high financial strength ratings, good coverage options, discounts, and service.
Although AAA has received many reviews on BestCompany.com, they primarily discuss AAA roadside assistance, not auto insurance. Given this focus, it's difficult to assess the customer experience for AAA car insurance policyholders. However, AAA's offerings are competitive for the industry.
AAA has earned high financial strength ratings. These high ratings indicate an insurance company's ability to meet its claims obligations. Since the insurance provider has high ratings, AAA policyholders can be confident when working with the company.
You can find all the coverage you need with AAA car insurance. AAA offers policies with collision coverage, comprehensive coverage, bodily injury liability coverage, property damage liability coverage, uninsured or underinsured motorist coverage, medical payments coverage, gap insurance, personal injury protection, and rental reimbursement.
You can also include a new car added protection that covers necessary repairs or replaces your new car without depreciation if it is damaged or totaled in a covered loss. This feature is especially beneficial if you've just purchased a new car because it protects your investment in your car.
With many coverage options, you'll be able to find an auto insurance product that meets your needs.
You'll find many opportunities for discounted rates on your car insurance policy from AAA.
Available discounts include:
With many auto insurance discount opportunities, saving on the monthly premium is easy.
If you're an AAA member or are interested in multiple insurance policies, you can also save by choosing AAA for your insurance provider.
AAA offers good service to its clients. You can receive an online car insurance quote or work with an agent directly. This flexibility means that you can communicate with the company the way you want.
AAA also has a fast and efficient claims service that is available around the clock. Whatever time you file a claim, AAA will assist you.
What's more, you can find additional products and services through AAA. You can become a AAA member for 24/7 roadside assistance, car repair discounts, and more. You can also buy homeowners, renters, or life insurance.
AAA's website has helpful articles on car insurance. You can reference these articles to learn more about car insurance coverage, assessing your needs, what affects premium rates, and more.
These resources show that AAA is focused on helping you understand car insurance and doing what's best for you.
While AAA has received a large number of reviews on BestCompany.com, many reviewers focus on AAA's roadside assistance services rather than its insurance policies.
AAA is well-known for these services, so it's not surprising that many reviewers discuss roadside assistance. However, the lack of AAA auto insurance reviews makes it difficult to adequately assess the car insurance customer experience with the car insurance provider.
To view an insurance rate quote online, you must provide personal information and your contact details. While the personal information necessary for quotes is more specific than what's required for other kinds of insurance, the information requested by AAA is the same as what other auto insurance providers request.
Needing to provide your contact information before viewing a quote can result in sales calls. If you're still in the research and exploring phase, you may want to start by looking at other sites.
While you have to provide contact information to view an online quote, AAA is still a reliable car insurance company. You can be confident in the insurance you buy because AAA 's car insurance policies include many different types of coverage and the insurer has received high financial strength ratings. You can also save on your premiums with the many discounts offered by AAA.
You'll also benefit from a quick claims process that is available 24/7. This makes it convenient to file a claim and receive payments quickly.
Although clearer information on the AAA auto insurance customer experience would be beneficial AAA is worth considering, especially if you're already a AAA member.
Filter by:
Sort by:
Neal Walter Young Holden, ME
4 years ago
amber cromeenes Hamtramck, MI
4 years ago
John Santoro Spring Hill, FL
5 years ago
vanessa monroe Humble, TX
4 years ago
Amy Boren American Fork, UT
5 years ago
Margaret Rose Bourlier Watervliet, MI
5 years ago
Review Source
Kara Turkson Tallahassee, FL
3 years ago
Review Source
Marlene Coville Blakeslee, PA
3 years ago
Review Source
Kacey Seabold Spring, TX
3 years ago
Review Source
CH KNO Hazel Green, AL
4 years ago
Review Source
Q Kelly Hallandale, FL
3 years ago
Review Source
Erika Douglas Cedar Fort, UT
5 years ago
Review Source
Summer Morris (Logan) Riverton, UT
5 years ago
Marc Provo, UT
5 years ago
Review Source
Marci Schramm Salem, UT
6 years ago
Review Source
Nathan Justis Smithfield, UT
4 years ago
Abby Driggs Provo, UT
6 years ago
kayla williams Hesperia, CA
4 years ago
Sheryl Imperi Willis, MI
7 years ago
Review Source
Kayla Heber, UT
5 years ago
Review Source
David T Draper, UT
5 years ago
Review Source
Bonnie Anderson Lehi, UT
6 years ago
Diana
7 years ago
Review Source
Samantha Grabert Salt Lake City, UT
3 years ago
We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.
© 2025 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information