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Allstate Auto Insurance

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7.0

Overall Score

Author: Kaitlyn Short

LAST UPDATED: July 25th, 2024

Allstate offers excellent auto insurance coverage options and several discounts that can help you save money and get the protection you need for your liability and car.

Allstate stands out for its Drivewise® program that in addition to offering savings for good driving offers rewards for completing safe driving challenges. Allstate is a recommended insurer, especially if you're looking for a safe driving discount program that stands out.

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The Good

  • Positive Reviews
  • Helpful Tools and Resources
  • Range of Coverage Options
  • Mexico Tourist Auto Insurance
  • Good Discounts
  • Drivewise® Program

Positive Reviews

Allstate auto insurance reviews on BestCompany.com are largely positive. Reviewers praise Allstate for customer service, trust in agents, claims processing, and pricing.

Allstate's high proportion of positive reviews reflect customer satisfaction with the car insurance company.

Helpful Tools and Resources

Allstate offers many helpful tools and resources on its website. You can get a quote for an insurance rate, file a claim, and track your claim all online.

You can also learn more about car insurance and how to read car insurance documents from Allstate's articles.

Allstate's Bumper-to-bumper Basics® tool helps you see what limits and deductibles might work well for your situation and needs. This tool is especially helpful if you're in the early stages of car insurance shopping because it can help you decide what you should look for in your car insurance coverage.

Range of Coverage Options

Allstate offers a range of coverage options that you can include in your policy. These coverages include collision, comprehensive, liability, medical payments, underinsured and uninsured motorist, sound system insurance, roadside assistance, personal injury protection, accident forgiveness, and rental reimbursement.

Allstate also offers personal umbrella liability coverage that goes beyond the liability coverage usually offered by auto insurance policies.

Rideshare drivers can close the coverage gap between when their personal policy stops and when the rideshare company's begins with Ride For Hire®. This rideshare insurance ensures that you're always covered while you're driving.

If you're a car collector or have a classic car, you'll benefit from Allstate's classic car insurance. There are no mileage restrictions. The policy protects your car's value and allows you to choose where your car gets repaired.

Mexico Tourist Auto Insurance

If you're planning a trip to Mexico, your U.S. car insurance policy won't cover you while you drive in Mexico.

Allstate's Mexico Tourist Auto Insurance offers protection for physical damage and theft, bodily injury or property damage, medical payments, legal assistance, loan or lease payoff for a totaled new car, roadside assistance, and medical evacuation.

Pay attention to what the policy's limits are because that is the most the insurance company will pay for each coverage. You'll also want to look at the deductibles because that's what you're responsible for before your insurance policy kicks in.

You must have similar coverage for your U.S. policy, be at least 21 years old, and have a valid driver's license.

Good Discounts

Allstate helps you save money on your car insurance premium by offering several discounts. You may qualify for some of the following discounts:

  • New car (first owner)
  • Multiple policy
  • Smart student (under age 25 and good grades, successful completion of teenSMART driver program, or live 100 miles away from your car)
  • Anti-lock brake
  • Anti-theft device
  • Early Signing Discount® (since policy seven or more days before it starts)
  • Responsible payer (no cancellation notice for non-payment within the last year)
  • EZ pay plan (autopay)
  • Allstate eSmart® (go paperless)
  • FullPay® discount
  • Safe Driving Club

Most insurers offer a range of discounts that help policyholders save on their car insurance rate.

Drivewise® Program

You can also receive a discount for participating in Allstate's Drivewise® program. This program monitors your driving and scores it. You benefit from real time feedback and can start earning points after your first 50 trips.

As you accrue points for safe driving and develop good driving habits, you can redeem them for things like gift cards, auctions, magazine subscription, travel, and more.

In addition to helping you save and drive safely, the Drivewise® app also offers parking reminders so you can avoid tickets and towing. You can use Good Hands Rescue to connect with roadside assistance.

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The Bad

  • Must Provide Specific Personal Information for Quote

Must Provide Specific Personal Information for Quote

Before you can view quotes on Allstate's website, you must provide personal information like your car's VIN, your address, and your driver's license. While this can be frustrating, this information is necessary to show reliable quotes. Other car insurance companies follow the same practices.

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The Bottom Line

Allstate is worth exploring further if you're looking for a good auto insurance policy that fits your budget. Positive Allstate customer reviews reflect claims satisfaction, good customer service, and good rates.

Allstate offers many great coverage options that meet the needs of rideshare drivers, car collectors, and tourists in Mexico. Whatever your driving needs, you'll be able to find a policy that meets them.

When you purchase Allstate car insurance, you can also benefit from its many discounts, including participation in its Drivewise® program. You'll get a discount for participating in the program.

After your first 50 trips, you'll start earning points that can be redeemed for gift cards, travel, and more. Unlike other safe driving programs, you can also earn rewards for completing safe driver challenges.

We recommend working with Allstate for its car insurance product options, discounts, and Drivewise® program.

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Star Rating

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4.2

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436 Reviews

Review Breakdown

5 grade

53%

4 grade

26%

3 grade

11%

2 grade

4%

1 grade

7%

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Suzanna Wootton Springville, UT

Allstate is a good insurance provider. However, i got in a car accident a few months ago and when my husband called them, the representative made the whole situation a lot more stressful by saying that we’d have to pay for the rental car, etc. Even though the accident wasn’t our fault. The rep knew the accident wasn’t our fault but he was still required to say we had to pay for it and then get reimbursed later on just to cover Allstate from any liability. That bothered me a lot and i wished they would’ve been more easy going in stressful situations like car accidents. No need to make things more stressful for the person!

7 years ago

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Mark Troxel Provo, UT

I was a customer of Allstate for a number of years both for Auto and Home. I liked the discount for having both home and auto together. I liked having an agent. I used Allstate while having several teenage drivers. Having an agent meant having someone who would go to bat for you. Particularly we had a car that needed repair and the repair shop caused damage during the repair process. I was able to explain to the agent that the damage was caused by the shop and even though the shop denied responsibility, the agent stood up for us and the shop competed the repairs. The shop would not have done the repair without our agent going to bat for us. I felt Allstate charged fair rates, the only reason we switched was that Allstate stopped providing earthquake coverage for homes. Without the discount for having both Home and Auto it was not worth staying with them.

4 years ago

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Barbara Luke Lake in the Hills, IL

While I like this company, there were a few things that I needed help navigating as a new customer. Fortunately, their agent near me is excellent and was able to explain everything. Their driver discounts can be somewhat confusing because they can change every six months, where in the past mine stayed the same for a year. Basically these are 6 month policies, rather than one year.

3 years ago

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Darrin Pelham Rincon, GA

We have used the Allstate lockout service when our kids have locked their keys in their cars more times than I'd like to admit. The customer service staff have been very helpful each time we have called whether it be for the lockout service or inquiries into our protection. We have bundled our house and our cars to save us money and every little bit helps. We would recommend Allstate to others.

3 years ago Edited September 14, 2021

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take7 Sandy, UT

Have had Allstate for more than 10 years. Never had a problem. Except using the app for a car lockout was not helpful. It took forever to contact someone and then they took forever to get to my house. I cancelled and used someone else. I still keep them because they’re hassle free with claims and bills and my prices. The agent contacts me regularly and I always have options to relook at my policy.

5 years ago

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Aunt Cathy Bay Saint Louis, MS

We used them for over 20 yrs. We were very satisfied until they stated our son had to be put on our policy when he started driving. We argued he was covered under our work policy, since he was an employee. We left, after for several years. We returned in 2015. Got hit and had no issues getting everything handled for us. We gave them all info and they took the ball from there. Office people where I pay the bill , locally, are great too

5 years ago

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Bridget Walker Gulfport, MS

They are affordable and as soon as you pay your first payment your coverage starts immediately. You can cover just about anything you own. They are one of the best insurance companies in the world

2 years ago

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Molly Keogh Ogden, UT

We have had Allstate insurance for 15+ years. They have been great to work with and whenever we have had car problems or purchases were quick to help us out. Great value for the money.

5 years ago

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Amy Boren American Fork, UT

The agency is great . We love the discounts for multiple cars and home ins combined. The app is great in keeping our kids aware and driving safely so we can geta discount. Our agent has been ok we've had better.

5 years ago

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David Lackey

premium escalates up and down every 6 months, using drivewise connection. They are not in the drivers seat that I am so how do they possibly know why or when you have to brake hard

7 years ago

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Joyce Davis

LOW RATE & FRIENDLY, KNOWLEDGABLE AGENTS ... GREAT HOME INSURANCE OPTIONS ALSO....MY AUTO INSURANCE WAS VERY LOW 3 YEARS AGO...BUT HAS WENT UP $20 DOLLARS DUE TO STATE OF MICHIGAN

7 years ago

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Sandra Dubas Salt Lake City, UT

Allstate was good while we were using it, but we found a cheaper insurance. We liked their customer service and the coverage packages they offered, however their prices are a little high.

7 years ago

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Magnum0970 Cerritos, CA

Overall I have been happy with Allstate, and have used them for both auto and home insurance, but overtime felt like prices slowly creeped hire to the point that I had to shop around again to get my prices back down. Depending on price is I wouldn’t mind switching back to Allstate at some future point again.

4 years ago

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turner2001 Santa Clara, CA

Several years I had Allstate Insurance Co. for my vehicle. I had a great insurance agent, and I would give him 5 Stars. The reason I rated Allstate 4 Stars here is because their premiums can often be beat. On the other hand, Allstate is a large and reputable company that pays customers' claims. Overall, you won't go wrong with Allstate.

4 years ago

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Scott C. Lehi, UT

I was an Allstate customer for several years for both home and auto and felt like I was treated fairly and well taken care of, which was in part, due to the quality of agent that we had, but also in part due to the company's policies and customer service.

5 years ago

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Julie Taylor Ogden, UT

We have had Allstate Auto Insurance for 15+ years. We have appreciated the customer service and assistance we have had over the time. We have not appreciated the constant increases in our rates despite our great driving record.

5 years ago

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CarenM Saratoga Springs, UT

I have had Allstate for over 20 years and have been mostly satisfied. Their prices do seem higher than some other insurance companies, but I guess you get what you pay for. Why do I not change insurance you ask, well it's a hassle and I know what I am getting with Allstate. I have had my claims processed timely and paid well.

5 years ago

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Maria Dolet Gaithersburg, MD

I have been with Allstate for about 25 years they’re like any other insurance company I don’t think that the amount of money I paid is worth it they are very good at taking care of your car when I accident does happen I feel as though all insurance companies are a rip off anyway

5 years ago

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Ted Johnson Pleasant Grove, UT

I have had Allstate Auto Insurance and it had everything I needed in an insurance. They did not have a local presence, but were easy to access on the phone or online. They had great claim service and were quick with the information I needed at all times.

5 years ago

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Jacob Shaner

Allstate had very competitive rates when I was looking for a quote. An agent called me and did a very good job of reducing my quote rate due to information they were able to collect from my over the phone. I definitely recommend talking to an agent over the phone after submitting an online quote if you are going to All State.

5 years ago

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Erika American Fork, UT

We have used Allstate for vehicle insurance and liked them. They had a good price point and were cheaper then the other quotes we got from some other insurance companies. Customer service was good and they were prompt in responding.

6 years ago

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Dave Ros Pleasant Grove, UT

I have been an Allstate customer for many years now. Luckily I have never had occasion to file a claim. I do wish the premiums weren't so high especially we have been loyal customers with good driving records. I've looked at other insurance companies but the bundled pricing with home insurance is a decent deal.

6 years ago

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Eric San Diego, CA

I was insured through Allstate for about 6 months and while I have no major issues with the way things were ran over there, the pricing was a bit steep. This may have been due to me being of a younger age but in all they weren't bad. The customer service reps were helpful and informative.

6 years ago

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Melanie E Draper, UT

Agents were/are knowledgeable and courteous. Unfortunately, their insurance adjusters attempted to weasel the least expensive means of fixing my car. Additionally, their costs are exceptionally high, relative to other agencies.

6 years ago

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Ramona Harris Emory, TX

I recommend that you use Allstate Auto Insurance. I have used them for 2 years now and have had no problems with them. I have the libilty insurance and the cost is afforable.

3 years ago Edited January 10, 2022

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merissa white Battle Creek, MI

Was with All-State for years off and on. They couldn't give me a good price on homeowners insurance so I left to bundle elsewhere. I do like their auto rates and they have a good policy on glass

3 years ago

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Sara Walton Kansas City, MO

Pricy but a good service my family used them for over 20yrs until their prices were to high to afford but they are a goof service to have and have good perks just like inthe commercials state.

3 years ago

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James Edwards ,

I switched to them last year from State Farm. With State Farm, the premiums just kept going up. When I compared, Allstate was the dramatic winner by saving me a lot of money for the exact same coverage.

4 years ago

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Ashley Brown New River, AZ

Great response with claims and ensuring they get paid out quickly. Definitely was a plus when trying to get a new car after totaling my old one. Other than rates being expensive definitely would us them again

4 years ago

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Tiauna Anderson Salt Lake City, UT

Allstate was the very first insurance company I ever used when I got my driver's license and they have always taken very good care of me! I haven't had an accident and I love that I get a discount for my record.

4 years ago Edited September 14, 2021

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Jolene Pleasant Grove, UT

We used Allstate for many years. I appreciate how kind and helpful the agents are. They helped us through each step of our claim. I also love the accident forgiveness option too.

4 years ago

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NikhilW Alpharetta, GA

Haven't filed a claim and I mostly work out of home but still saw premiums go up. The agent (dean b) seems out of touch with reality and competition. It takes 15 mins to switch...

4 years ago

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Nicole Richman Pearland, TX

I've gotten multiple quotes from Allstate for homeowners, car, and life insurance. They aren't the cheapest, but as a big name company, their customer service is probably better.

4 years ago

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Bret Norton Thatcher, AZ

Great company. Great customer service. Have been treated very well. The few times we needed to make a claim we were treated professionally and the claims were handled quickly and fairly. Very impressed.

4 years ago

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Aidan Keogh Ogden, UT

Our experience with Allstate has been good. They have been quick to help and easy to contact. We have been concerned as of late of the constant increase in price despite our good driving records.

5 years ago

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Cim Carver Cheyenne, WY

We have been All State customers for over 20 years. We feel that we’ve been treated well and our agent has been good to work with. Of course, we’ve never filed a claim so we’ve made them a lot of money.

5 years ago

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Brittany Stewart Oakley, UT

Always have had a great experience. I went from Geico to Allstate very easily, and the employees were very helpful during the transition. The rates are low, and they have a great program for payment.

5 years ago

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Alyssa Boren American Fork, UT

I like that they have bundles where you can get auto, homeowners, and personal umbrella insurance at the same place. They are good at explaining things and answering my questions.

5 years ago

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S Suguturaga Orem, UT

I have dealt with a local agent for years and he as been very professional and easy to work with. Sometimes the premium may not be as competitive but the rapport with a good agent is hard to replace.

6 years ago

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Virginia Rosenthal Pleasant Grove, UT

I have been with Allstate for over 15 years now. Luckily I have not been in an accident and have not had to submit a claim. I do love their online bill pay and reminder system. It makes paying our bills easy.

6 years ago

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Cayla robinson Sandy, UT

Allstate has helped me through the worst car accidents and they were affordable! I love the service and the staff there! They are very helpful when it comes to money and saving it ! Recommend !

6 years ago

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Shawn American Fork, UT

Farmers insurance is easy to work with had a great experience working with her agents when there was an accident and had to make a claim they paid out quickly and very fairly.

6 years ago

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Dylan Curtis Pleasant Grove, UT

Had AllState for years, they were our provider when we had our most serious car accident. We enjoyed their service, until we got a rate quote that was much lower from Progressive.

6 years ago

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Tyra Crockett American Fork, UT

I have been an Allstate customer for over 20 years. They handle my home and auto insurance. They have been very easy to work with during moves across states and the rates and service are always top notch.

6 years ago

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Heather Walker Saratoga Springs, UT

Great rates and took a lot to find equal coverage with lower rates. Many of the insurance agents that we dealt with locally were difficult to get a hold of but always returned our calls in a reasonable time frame.

6 years ago

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peggy cherry Fayetteville, NC

This was my first Auto ins. company. They are efficient and have great customer service. They were just a little too expensive for me at the time.

1 year ago

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Mickey Mangum Long Beach, MS

I have used Allstate several times. All claims were settled quickly and the customer service was great. I never had a negative issue with them.

5 years ago

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Janine

They are helpful but a bit expensive. I ended up switching to American Family Insurance which is cheaper, probably because it is a local company

7 years ago

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Kati Biren

I haven't had to deal with them in an accident situation so I'm leaving off the last star, but I'm happy with the rates and service

7 years ago

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Don Mesibov Potsdam, NY

I have been with AllState more han a decade. I've had run-ins with deer six times and one or two fender-benders. Service has always been friendly and promptr].

3 years ago