Name: Tax Defense Network
Rating: 4.5

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Marek K. Milford, MA

Tax Defense Network provided well experienced professionals that helped me and my wife to understand how we can help in providing information required. They are very good listeners and always on time. Thank, Marek K

3 years ago

Reply from Tax Defense Network

Hello, Marek. We are thrilled to hear of your positive experience during your time with TDN. We certainly appreciate your feedback and hope that you think of us for any future tax filing needs.

Apr. 7th, 2021

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Shawn Jackson ,

I would Highly recommend people to Tax Defense yall was wonderful to me and help me out Tremendously thank yall for everything if I had to do it all over again I would The customer service was excellent

3 years ago

Reply from Tax Defense Network

Shawn, we appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you resolve your tax concerns and we hope that you come back to us for your future tax filing needs.

Mar. 29th, 2021

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Cynthia Yost ,

The professional staff that I have worked with are awesome. John J. has been so supportive and willing to always go above and beyond. He always has a pleasant and positive attitude.

3 years ago

Reply from Tax Defense Network

Hi, Cynthia. Thank you for this incredible review! We truly appreciate our clients taking the time to provide such positive feedback. We are happy that John was able to make this such a positive experience for you.

Feb. 26th, 2021

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Bonnie Kane ,

A terrific experience all around - extremely helpful throughout the entire process. Walked through it with me step by step. Received a very positive outcome. Would highly recommend!

3 years ago

Reply from Tax Defense Network

Hello, Bonnie. We truly appreciate your kind words and are happy to hear that we had such a wonderful impact on you! It was a pleasure working with you here at Tax Defense Network.

Feb. 1st, 2021

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KImberly D Reyes Schaumburg, IL

I had the best advisor, Katrina C. She was so very comforting and sympathetic towards my issues. Always positive and kept me informed frequently of what part of the process my case was in.

3 years ago

Reply from Tax Defense Network

Hello, Kimberly. Thank you for your kind words. We're glad that Katrina and Tax Defense Network were able to assist you!

Jan. 29th, 2021

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Laura Mason Stephentown, NY

I had a complicated and drawn out case. Linda had the knowledge and perseverance to see it through. She explained the process throughly along the way. I never felt left in the dark.

3 years ago

Reply from Tax Defense Network

Hello, Laura. We truly appreciate your kind words and are happy to hear that we had such a wonderful impact on you! It was a pleasure working with you here at Tax Defense Network.

Jan. 25th, 2021

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Leonard Dugger Campobello, SC

Kristina was very helpful with me very patient she answered all my questions she made me very comfortable with my payment I would recommend her and your company to anyone that needs help with their IRS

3 years ago

Reply from Tax Defense Network

Hello, Leonard. We truly appreciate your kind words and are happy to hear that we had such a wonderful impact on you! It was a pleasure working with you here at Tax Defense Network.

Jan. 12th, 2021

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Tina L. Jennings ,

The company helped me to get my student loan taken care of and I am very greatful for that. The people that I spoke to were very helpful to me and they were very kind to me. I don' think I could have ever got in taken care of If it wasn't for the people I lalked to.

3 years ago

Reply from Tax Defense Network

Hello, Tina. We understand that these situations can be difficult and we're happy to have been able to assist you. We sincerely appreciate your feedback!

Jan. 8th, 2021

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Benito Ceniceros Dallas, TX

John was Excellent and knowledgeable he was always willing to help and explained things in detail. John Went out of his way to help me get the best deal and to be patient with all my questions!

3 years ago

Reply from Tax Defense Network

Hello, Benito. Thank you for the wonderful feedback. We are happy to hear that John and Tax Defense Network were able to provide you with such a reassuring and positive experience!

Dec. 18th, 2020

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Michael Bell ,

The Tax Defense Network was able to negotiate a settlement for me. I had a lot of years I owed back taxes. The Tax Defense Network stopped the IRS from taking legal action against me.

3 years ago

Reply from Tax Defense Network

Hello, Michael. We are always happy to hear that we have had such a positive impact on our client's life. This is why we do what we do! Thank you for your feedback and for your business.

Dec. 16th, 2020

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ammikai x Windermere, FL

Brittany of the Tax Defense did an excellent job handling my case. She was very professional and constantly informed me of documents and information that I needed to update periodically.

3 years ago Edited September 14, 2021

Reply from Tax Defense Network

Hello, Ammikai. We're happy to hear that you had a positive experience with Brittany and Tax Defense Network. Thank you for choosing TDN to assist you!

Dec. 14th, 2020

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Andrea McWilliams loewe Kansas City, MO

Linda S was so personable and helpful with me. She answered all my questions and got back to me quickly....I would wrk with her again and again!!!! Thank you Linda for taking away my stress!

4 years ago

Reply from Tax Defense Network

Ms. McWilliams, Thank you for your positive review. We are glad we were able to assist you with this stressful situation.

Nov. 13th, 2020

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blmclaughlan Farmington, MI

I always had the sense that Tax Defense Network knew exactly what to do, and was willing to work with me to resolve my case. My consultant, Ruth, was amazing at walking me through the process and taking care of me.

4 years ago

Reply from Tax Defense Network

Thank you for the wonderful review. We’re happy that you’re please with the results and that we were able to help you with your tax issue. If there’s anything else we can do, please let us know.

Nov. 5th, 2020

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Stephen Smith Silver Spring, MD

They were prompt, professional and courteous. They were quick initially to get the paperwork out. I think their follow-up needs some work. I felt like I the customer had to contact them to get answers instead of the other way around. Their fee is too expensive for the amount of work they do for you. A two thousand dollar fee for a email with some forms to fill out and email back, a couple follow-up calls and then a final email with a settlement that only saved me $28.00 dollars. Overall not to impressed for a organization that is ranked in top ten for tax relief.

4 years ago

Reply from Tax Defense Network

Mr. Smith. Thank you for your feedback,. If you have any questions regarding your resolutions, please contact us at any time.

Oct. 23rd, 2020

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Darren Scott Indianapolis, IN

Marianelly M WAS GREAT TO WORK WITH! She always kept me informed of all that was going on. Both good and bad. She is very kind and easy to work with. Both very understanding of the situation and compassionate about helping.

4 years ago

Reply from Tax Defense Network

Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences with others. We’re so happy that we were able to exceed your expectations!

Oct. 13th, 2020

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John shearer Leander, TX

Called tax defense network year ago & asked them to work with me to resolve tax debt. Found them to be most helpful in result. Would use them again and would recommend to others.

4 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Oct. 6th, 2020

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nenita ledda Vallejo, CA

Eric G helped me a lot and relieved my stress out of my unsolved problems with the IRS. Eric, thank you so much for the great job you have done. You are the best professional consultant.

4 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Sep. 23rd, 2020

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Kenneth Santos Dallas, TX

Saved quite a bit but not as much as was advertised. The main reason for the rating was the employee's were outstanding Vickie N, EA was truly a saint. Her updates and her upbeat attuid was great. And the diffrence between a 3 and a 4 for sure.

4 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Aug. 17th, 2020

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Deborah Branch Houston, TX

Tax Defense was attentive to my needs and very patient in educating me regarding the process and managing my expectations. They kept me informed and ensured that I was comfortable with decisions made on my behalf.

4 years ago

Reply from Tax Defense Network

Thank you for the wonderful review. We’re happy that you’re please with the results and that we were able to help you with your tax issue. If there’s anything else we can do, please let us know.

Aug. 10th, 2020

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Unsatisfied customers Pearland, TX

We have been dealing with TDN since January and charged over $10K with not much service. First they assigned our file to someone in vacation then after we contacted them they finally reassigned our case to 2 different teams. There were many errors made in our taxes since the beginning and it is like pulling teeth to try to get someone to get back to us and keep us informed. We understand that our case is not easy to deal with but we based ourselves with BBB to choose DFN. The pandemic and bad weather in Florida do not help and we imagine that the IRS must be so short of staff that it is difficult to get in touch with them but we trusted TDN to help us and get a solution for us so we can get our lives back again. Update: Tax Defense Network reached out to assure us that they will work to find a solution. We truly appreciate their response and will hope for the best.

4 years ago Edited September 14, 2021

Reply from Tax Defense Network

Hi,
Thank you for your feedback. We would like to discuss this further with you. What would be the best way to reach you?

Aug. 4th, 2020

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Chris Hardgrave Washington, DC

Ruth and her team were very helpful working with me! Ruth was super patient with me and definitely got me moving to get everything accomplished! My taxes are now up to date thanks to Ruth! I would give Ruth a 10+!

4 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Aug. 6th, 2020

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joseph cooper Fairfield, CA

I will say this John Jocelyn was on top of all aspects of my case. When he took over he communicated with me on a regular basis with updates from the IRS. Excellent Job John. Give this man a raise or bonus. Amen

4 years ago

Reply from Tax Defense Network

Thanks for the positive feedback. We sincerely appreciate you placing your trust in our company, and we are so happy that we were able to resolve your tax problem. Don’t hesitate to reach out to us, should you ever need us again.

Jul. 31st, 2020

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Chantal Valley Center, CA

Very happy with the service I received from the tax experts at Tax Defense Network. The agent assigned to my case (Tracy M) has been extremely professional, helpful and thoughtful throughout the entire process.

4 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Jul. 31st, 2020

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Euclides Leiva Fort Lauderdale, FL

Great company you can trust great service and I have all the recommendation for then ask for John J Tax Defent was the best guy I do recommend it to everybody great great great service

4 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Jul. 21st, 2020

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Margaret Lee Joliet, IL

I like the way the company kept me informed of the process. Britney was awesome! She was always available to answer and questions. She was very professional yet caring. I will recommend this company to my family and friends.

4 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Jul. 21st, 2020

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Marc Oubari Far Rockaway, NY

Linda S and her team were very helpful in getting my taxes figured out . She answered all of my questions and was always a phone call away when I needed her advice . Thank You Linda S .

4 years ago

Reply from Tax Defense Network

Thanks for the positive feedback. We sincerely appreciate you placing your trust in our company, and we are so happy that we were able to resolve your tax problem. Don’t hesitate to reach out to us, should you ever need us again.

Jul. 21st, 2020

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Charles Cook Clarkston, GA

I wanted to personally thank Jordan U and his entire team for there hard work during these difficult time. You don't know the weight u removed from my shoulders threw the work u did for me. Thanks once again

4 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Jul. 16th, 2020

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Carla Denver, CO

At the beginning it was difficult with communication and Intake team sold me on services that were not delivered. It was very frustrating until Heather stepped in and gained my trust. Heather did a great job getting in getting a resoluion done to my satisfaction. Thanks Heather

4 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Jul. 9th, 2020

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Margaret G. Washington, DC

I enjoyed working with my tax analyst, Marianelly M. She was very helpful in answering my questions, or finding the right person to help me. I feel I am on my way to resolving my tax issues.

4 years ago

Reply from Tax Defense Network

We really appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you with your tax issue and we hope that you will continue to use us for your future tax filing needs.

Jun. 29th, 2020

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Frances ,

Danielle was always there to help. Followed through everything with me. I would recommend there services. She’s always been very pleasant person. Answered my questions and helped me through things

4 years ago

Reply from Tax Defense Network

We really appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you with your tax issue and we hope that you will continue to use us for your future tax filing needs.

Jun. 17th, 2020

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Anthony Magee Homer Glen, IL

Using the Tax Defense Network platform was a no brainer. Taking all the frustrations out my hands and placing those frustrations on my attorney was a blessing. Tammy G was excellent, patient and informative. Hopefully I won’t have to use this service again but if I do she’ll be whom I want to work my case.

4 years ago

Reply from Tax Defense Network

Thank you for the wonderful review. We’re happy that you’re please with the results and that we were able to help you with your tax issue. If there’s anything else we can do, please let us know.

Jun. 17th, 2020

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Anne Miles Louisville, KY

We got into trouble with our taxes and the Tax Defense Network helped us tremendously. Ruth R was WONDERFUL. She explained our options clearly and helped us get to a working solution. She is awesome!

4 years ago

Reply from Tax Defense Network

Ms. Miles,

Thank you for the wonderful review and kind words regarding Ruth.

May. 29th, 2020

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kh2135 Lincolnwood, IL

My tax professional Joshua P was professional, courteous and I honestly felt like he cared about my case and what I was going thru. He kept me updated on the day to day workings on my case.

4 years ago

Reply from Tax Defense Network

Hi,

We are thrilled that you had a great experience with Josh. Thank you for your positive review.

May. 19th, 2020

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Jodi Burgess Columbus, OH

That’s overall with the outcome included. If I could give 5 stars for just one person that helped, I would. They would be Sara A. She kept me informed and was always very enjoyable to speak with but I don’t believe this company can help get the results that are advertised in their promos. I could have gotten this outcome myself. Sara was the bright spot in this process.

4 years ago

Reply from Tax Defense Network

Ms. Burgess,

Thank you for letting us know about your experience. We always strive to provide the best and most favorable outcome possible for our customers. If you have any concerns with your resolution please let us know.

May. 6th, 2020

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Sandra Martinez Katy, TX

Marianelly was awesome and her customer service was superior. She walked us through every step and we appreciated her follow-up. She set our minds at ease and took the stress out of the situation. Thank you!

4 years ago

Reply from Tax Defense Network

Ms, Martinez,

Thank you for taking the time to write this positive review. We really appreciate you allowing us to assist you with your case.

May. 6th, 2020

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Gerald be kwith Houston, TX

Soraya F has been not only just an excellent bookkeeper but it seems that we’ve built a friendship, she has always been prompt to answer any questions that I have and she has gone out of her way to help me many times. This company is lucky to have a great person like her. It keeps us coming back.

4 years ago

Reply from Tax Defense Network

Gerald,

Soraya is great and we will pass along your message. Thank you for choosing us.

Apr. 29th, 2020

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Linda C Hadfield Houston, TX

Tax Defense Network helped me resolve my tax issues and get the IRS off my back. The one reason that I didn’t give them five stars is that every time I called, I'd speak to a different representative. My last representative, Sara A, was the most consistent in terms of staying in touch despite there being a COVID19 pandemic.

4 years ago

Reply from Tax Defense Network

Ms. Hadfield,
Thank you for your kind words. It was our pleasure to assist you with your case during this difficult time.

Apr. 23rd, 2020

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Angela Edwards Bethel, CT

I never have to wonder about the status of my case. Ashley B, provides updates on my case via email/voicemail. That gives me peace of mind to know she is looking out for me.

4 years ago

Reply from Tax Defense Network

Ms. Edwards,
Thank you for taking the time to fill out this positive review for us. Ashely is glad she was able to keep you up to date throughout the process, and that you had a great experience.

Apr. 22nd, 2020

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James Zumwalt ,

I have been working with Ruth R and am very pleased with her professional services provided to me. I will recommend your company and specifically Ruth R to anybody who is in need of help with their tax situation.

4 years ago

Reply from Tax Defense Network

Mr. Zumwalt,
Thank you for the recommendation and the kind words. We are thrilled that we were able to assist you and resolve your tax situation.

Apr. 8th, 2020

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Josh Saint Paul, MN

Danielle ended up getting my case dumped in her lap after the guy I had previously been assigned to left the company, she basically had to start everything over from scratch and did so very quickly, which was a huge relief considering how an already stressful situation became more stressful after feeling like everything was "reset".

4 years ago

Reply from Tax Defense Network

Hi Josh. Thank you for being patient with us while we transferred your case to another representative. We appreciate you choosing us and are happy that you had a great experience.

Apr. 8th, 2020

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Pedro Las Vegas, NV

Marianelly was awesome from the very beginning. She was courteous friendly and very efficient. Kept me updated throughout the process. Great overall experience. I am extremely happy with the service she provided.

4 years ago Edited September 14, 2021

Reply from Tax Defense Network

Hi Pedro - Thank you for the kind words. Marianelly is an asset to our company and we are glad we were able to keep you up to date during this process.

Mar. 27th, 2020

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william rye Mission Hills, CA

We had a high balance of back taxes, caused from a rental property that was upside down, and a loan on the property that repayment was adjusted to a point we could barely pay it. We wanted to pay it but found that the IRS just gave us the run around. Tax Defense Network was able to arrange a payment structure that will allow us to repay our taxes.

4 years ago

Reply from Tax Defense Network

Mr. Rye - Thank you for letting us assist with your IRS issue and set up a payment structure that worked for you.

Mar. 25th, 2020

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Amanda Cothrum Jemison, AL

Heather was very helpful and knowledgeable with my taxes. She was available if I ever had any questions and was very prompt in returning my messages. I definitely recommend Heather with Tax Defense Network.

4 years ago

Reply from Tax Defense Network

Wonderful to hear. Heather is an asset to our organization and we appreciate your business.

Mar. 19th, 2020

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Zenobia Smalls Bethlehem, PA

I am very happy with the service I am receiving from the tax experts at the Tax Defense Network. The agent assigned to my case Sara G has been extremely professional and helpful throughout the process.

4 years ago

Reply from Tax Defense Network

Hi Zenobia. We are so overjoyed to hear you are happy with our service. We strive to provide the very best and so glad it shows. Sara is truly amazing at what she does and we are so lucky to have her. You have a team of professionals that have your back. Don't hesitate to reach out to any of us.

Mar. 11th, 2020

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Suzanne Blanchard, OK

Sheri L, the agent assigned to my case and the staff at Tax Defense Network were super helpful in solving my situation. Sheri was extremely professional and so easy to talk to.

4 years ago

Reply from Tax Defense Network

Hi Suzanne. We would like to say thanks for taking the time to leave such a wonderful review. It was truly our pleasure to be able to assist you with all your needs. We strive to provide the best customer service and we are sure glad it shined. Sheri will be ecstatic to read this awesome review. Feel free to reach out to us at anytime you may have questions.

Mar. 9th, 2020

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Chris Jacobs Chicago, IL

I've always found the staff to be patient, empathetic and realistically encouraging. Most recently, I've worked with Heather H, and her support served only to reaffirm my confidence.

4 years ago

Reply from Tax Defense Network

Hi Chris. It has been a pleasure to assist you in all your needs. We really appreciate you taking the time to leave such a wonderful review. We are so happy Heather treated you the way you deserve. We are always here for you should you need anything.

Mar. 6th, 2020

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Frank Felty The Villages, FL

Always a good experience. Very friendly and personable people. I’ve never had a bad experience in the eight years I have been using TDN. I will continue to have TDN helping me with all my tax needs.

4 years ago

Reply from Tax Defense Network

Hi Frank. We really appreciate you coming back to us every year. We always look forward to hearing from you. Thanks for leaving us such a nice review. It is a great testimonial for others who may need the same service. Thanks again for choosing us.

Mar. 3rd, 2020

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Dennis Kelley Marina del Rey, CA

I was extremely satisfied with the resolution of our taxes. Heather I was extremely helpful, even when I asked dumb questions. She was patient and I felt as though she cared about our situation.

4 years ago

Reply from Tax Defense Network

Hi Dennis. We are so pleased to hear your outcome was favorable to you. Heather is a true asset to our company, we couldn't do what we do without her. There are never any dumb questions, so always feel free to reach out to us if we can be of assistance.

Mar. 2nd, 2020

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Teresa Arlington, TX

I was overwhelmed with IRS stuff and from my very first call all the way to my last one with Norin Z was a God Send. They were so helpful and listened to me and calmed me down very quickly. Without rushing me.

4 years ago

Reply from Tax Defense Network

We want to take this opportunity to say thanks for the nice review. We are more than thrilled we were able to help you through this stressful time. It takes a team and we all worked together to get this done for you. Let us know if we can be of assistance in the future.

Mar. 2nd, 2020

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Big Rud77 Elkridge, MD

Great Company i would love to thank Ms Ebony T for helping me out and being supportive and working with me every step of the way she is a class act and a great representative of your company.

4 years ago

Reply from Tax Defense Network

Hi Big Rud. Thank you so much for the wonder compliment to our company and especially to Ebony. She definitely needs a high five for the job well done. We feel she is a true asset to our company. We thank you for choosing us to help with all your needs.

Mar. 2nd, 2020