Name: Tax Defense Network
Rating: 4.9

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Verified Customer

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Greg L Oliver

I sign up because I needed their service. I thought the service was good and they gave me an excellent service.

8 years ago

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Anonymous

I saw one of their ads but I did some research online and they seemed to be highly recommended. They do great follow up and great communication. I'm not finished yet, so I'm not sure what the outcome is going to be.

8 years ago

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Gary J. Schoonover

I signed up because I needed some help with state tax issues. I think that they were not very interested in pursuing my case, they didn't move anything forward until I made the last payment. Then they turned around and said we can't do anything for you.

8 years ago

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Vincent P. Eason Nampa, ID

I signed up with them since I had a tax debt that needed to get settled, and I was looking to do an offering compromise. They totally ripped me off, it was the worst thing that I ever did, I should've worked directly with the IRS. I hope nobody ever use them, because is so wrong that they take advantage of people on a sensitive issues like taxes.

8 years ago

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Anonymous Norman, OK

I had heard about them online and decided to go with it. They are good and they know what they are doing.

8 years ago

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Daniel Rojas Oklahoma City, OK

They were helpful in that they stopped the payments we had to do for a bit but they didn't reduce the amount like they said they would on television. They just put me on a payment plan and that was it.

8 years ago

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Michael K Baldwin Murfreesboro, TN

They were the most and best advertised service so I went for it. They were very precise but I didn't get very much information. In the end I was told that I would have to pay back everything that I owed or I wouldn't be able to get anything done. I wish I had looked at other companies.

8 years ago

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Brian Jeffreys

They're the only company I could go to at the time. They're the best though. They did what I wanted them to do.

8 years ago

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Raymond Dockery Dallas, GA

I did not stay in touch with anybody I was dealing with. There were 5 different people trying to figure out what I wanted and no one seemed to know anything about that. I'd never go to them again, I'd rather go to jail first.

8 years ago

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Patrick Goodberry Clarkesville, GA

I paid a lot of money and I could have done it for 200 by amending my taxes and I still owe money that with the interest rate I'll never pay it off. I should have been told this by tax defense network.

8 years ago

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Michelle Jonesboro, GA

When they call me ask for paperwork I faxed it soon as they asked. Miss Michelle did a great job on keeping me updated.

8 years ago

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Tax Defense Network Scam

They negotiated nothing. All they do is call the IRS and pass along to clients payment plans the IRS already has in place. Actually, they IRS does offer different options and assistance. Not worth spending a dime on this scam

8 years ago

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Walter

They resolved my issues and I'm very happy with the turnout but the real satisfaction will be in the ten year mark.

8 years ago

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Absalom Smith

Horrible experience with representative and sub-standard Communication. Would like an entire refund but I'm sure that won't happen. Service is over priced and not many options are available. Seems like the company doesn't genuinely care about clients!

8 years ago

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Displeased customer

They charged me 3500 to negotiate a lower monthly payment! I could have done hat!! They did. Or meet my expectations and I was not satisfied with their work. I feel like i was Rip off

8 years ago

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Disgusted tax oayer

While handling my case, the agreed to a payment plan with the IRS that I did not agree to. They do not call you back when I have left numerous voice mail. My analyst closed my case without my approval then the IRS imposed a Lien against me. I have gotten the run around for the last 3 weeks with this company.

8 years ago

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Verified Customer

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G Beecham

I was informed in February 2018 that our case was settled - uncollectable - and that deductions from our monthly Social Security Benefits would cease, deductions have continued since December 2017 and have not ceased .

8 years ago

Reply from Tax Defense Network

We hate to hear this was your experience with Tax Defense Network. Please contact me, Nicole Lyday, directly at 904-309-7859 so that we can resolve the matter.

Jun. 4th, 2018

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Verified Customer

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Sue strutz

Disorganized, tax analyst hard to reach takes forever to return calls. Did nothing to assist or reduce my tax bill or penalties even though they stated they could . Lost paperwork requiring me to resend upon multiple occasions

8 years ago

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Vicki

They listened to my problem and were very helpful. I did not feel judged for the sitation I was in.

8 years ago

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G Calvin Loveland, OH

They seem to have helped me out a lot. I was terrified trying to deal with IRS on my own. They did it for me

8 years ago

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Brandon A. Bryant Chula Vista, CA'

I went with them since I liked the reviews I saw online. I haven't really heard anything back from them though. Part of the problem was solved, but not all of it. I wish everything could be resolved.

8 years ago

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Bernadette Checchia Levittown, PA

The gentleman that I spoke with told me that they would be able to wipe out my taxes so I went with them. In the beginning they were friendly and everything, but they are not easy to contact. I'm satisfied with the service, though a little dissatisfied with the outcome.

8 years ago

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Anonymous Scott City, KS

I saw them on the internet and after a bit of research I decided to go with them. I think they are too busy though. The service is no good and it feels pretty sketchy.

8 years ago

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Verified Customer

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Anonymous Mukilteo, WA

My Associate said he did not want to charge for something he couldn't garantee. I appreciate the honesty

8 years ago

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JD North Las Vegas, NV

It cost me a lot of money to use their service, and now I feel let down. It wasn't the result I expected, but at least they kept me updated. I thought they were going to get my taxes and penalties lowered, but they didn't do it.

8 years ago

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Kurt Lightford Lawrenceville, GA

Although I didn't save any money, they did keep me updated throughout the whole process. Their consultants were good, but now I know I'll do things differently next time.

8 years ago

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Nathaniel Henderson Chicago, IL

I saved money, and I appreciate the fact that they helped me find the best solution for me. They've been great with me.

8 years ago

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Delbra Jordan Rock Hill, SC

I'm very satisfied with Tax Defense Network. They kept me updated and solved my problems by having a payment plan. I'm just glad I went with them.

8 years ago

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Daniel Serna Alhambra, CA

It was not what I expected. They updated me once or twice, but I mean I wasn't happy with the outcome. I felt I could've done everything they did myself. It could probably just be the money I spent on them, but I was not happy with the outcome.

8 years ago

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Raymond Kuhn Flushing, NY

Everything has been settled already, so the consultants were quick and efficient. It's just been an excellent experience.

8 years ago

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Larry Carter San Jacinto, CA

I'm just glad I called them. Signing up with Tax Defense Network was the right decision. They kept me updated and saved me money

9 years ago

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Kelly Myers Greenbrier, AR

I owed the government a lot of money. I was satisfied with the progress updates that Tax Defense Network gave me, but I think I probably could have done what I did with them by myself, other than having the power of Attorney.

9 years ago

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Stella Goings

Tax Defense Network has been kind and understanding... but they did not arrange for any tax forgiveness. I will need to pay about $200,000 in deliquent tax, interest and fees.

9 months ago

Reply from Tax Defense Network

We appreciate this honest review of your Tax Defense Network experience! It's been a pleasure working with you.

Aug. 11th, 2025

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Fidel Alcantara

I'm very happy with tax defense network and the job done forme. Special thanks to Veronica S for her attention and answer to all my doubt. Ms S is the person with whom I count for problems solution.

1 year ago

Reply from Tax Defense Network

Thank you for choosing Tax Defense Network to assist you with your tax concerns! It's been a pleasure working with you.

Apr. 30th, 2025

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Bobby Miller

I like the way they handled everything in a timely manner and kept me informed. And I was really impressed with Michelle and the patient she had walking me through how to make my payment

1 year ago

Reply from Tax Defense Network

Bobby, thank you for your business and this incredible rating for our services. We're happy to know our team has provided you with such a stellar experience!

Feb. 3rd, 2025

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Tangee Wilkes

I found TAX DEFENSE looking for someone else and am I glad that I did. Thank you for being the professional that you are (MICHAEL W) You help me get my life back. THANK YOU ,THANK YOU, THANK YOU.

1 year ago

Reply from Tax Defense Network

We're happy to have been able to assist you with your tax matters. Thank you for this wonderful review!

Jul. 11th, 2024

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Shirley Gines

My account manager Marchell B. was the best customer service person one could everhope for: efficient, polite, and timely. The outcome is what I had planned for and she squired me through the process very well. THANK YOU!

2 years ago

Reply from Tax Defense Network

Thank you for highlighting your experience with Marchell! We're happy to have provided you with a 5-star experience during your tax resolution journey.

May. 9th, 2024

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PHAYVANH SIPASERT Covington, VA

I am very happy with the work they've put in. They were very cleared, professional, and friendly. It was amazingly done! I've saved so much thanks to the help from the Tax Defense Network and their team. CS

2 years ago

Reply from Tax Defense Network

We're grateful to have had the opportunity to assist you with your tax matters. Thank you for your business and this incredible feedback!

Dec. 12th, 2023

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Giselle Martin Queens, NY

Marianelly was very honest and informative. I was saved from spending unnecessary funds and really appreciate the transparency. It was very refreshing to experience and truly thank her for her help.

3 years ago

Reply from Tax Defense Network

Ensuring our clients receive the information and respect they deserve is at the forefront of our company intentions. Thank you for taking the time to highlight this in your feedback!

Apr. 4th, 2023

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Paul San Francisco, CA

What I did like about Maria G.D. was every time I had a question, I contact her, she always called me back, always kept me in the loop, and that's what I like, when I get a return call.

3 years ago

Reply from Tax Defense Network

Hi, Paul. We're happy to hear that you had a positive experience with Maria and Tax Defense Network. Thank you for choosing TDN to assist you!

Dec. 28th, 2022

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gilbert muniz Los Angeles, CA

First I wanna thank marchell b and taking care of all of my tax problems. You saved my life. And now I can put that chapter of my life behind me please thank everyone who assisted to make this all possible and complete.

3 years ago

Reply from Tax Defense Network

Gilbert, we are always happy to hear that we've had such an incredible impact on our client's lives. Thank you for choosing our team to assist you, it's been an absolute pleasure working with you!

Jul. 27th, 2022

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Kolbie Livingston Marietta, GA

Great great great service! John J has been amazing in helping me figure out the best solutions to my tax issues. I feel much more prepared to handle my taxes responsibly in the future. Thanks John!

3 years ago

Reply from Tax Defense Network

We appreciate you taking a moment to highlight your experience with our servicing team. Thank you for your business and this great feedback!

Jul. 22nd, 2022

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Vicki Snyder Pittsburgh, PA

We’ve had an installment agreement for the past 10 years and the account that it’s debited from had to close due to our business shutting down because of a total loss from a fire. So we tried to change the bank account online via the trusty IRS site but wasn’t able to. So instead of dealing with the IRS directly, we hired tax defense to handle our situation because we knew we were getting close to the end and if you try to work anything out with the IRS they seem to want to reevaluate our situation and try to increase our payment. So we hired tax defense to handle it but our advice from their attorney was to continue paying it on line. Well after 5 months the IRS said we missed 1 payment by sending us a notification via mail. We immediately notified our tax defense attorney and he said to ignore the letters and continue to pay. So a month later we received 12 certified IRS letters stating they have intent to terminate our agreement. I was trying to avoid this exact situation but the tax defense attorney said to ignore the letters. His advice was not helpful and I’m not sure what why he’s not being more transparent with the IRS. We only have 1 more year and have done everything right so far but the attorney from tax defense is in my opinion did not put forth the work needed to avoid and help our situation so we could finish this agreement without any trouble with the IRS! I’m very disappointed.

3 years ago

Reply from Tax Defense Network

It is our priority to assist each client to the best of our ability, but sadly Vicki, we're unable to verify you based on the information provided. As we haven't received a response to our request for additional information, we will ask that you contact our Client Care Team directly so we may address and resolve your concerns. They can be reached at (877) 856-5118, Monday - Friday. We hope to hear from you!

Jul. 20th, 2022

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Jason McComb Pacifica, CA

They’re extremely helpful and knowledgeable about tax resolution issues. We especially enjoy working with Tracy M who is cheerful upbeat and helps us stay on track with resolving our problems.

4 years ago

Reply from Tax Defense Network

Jason, we're thrilled to hear that Tracy has provided you with such a stellar experience. Thank you for taking a moment to leave this feedback!

May. 16th, 2022

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Sylvia Little San Diego, CA

I am very pleased with the help we received from Jane C. We have been with this company a few years and this is the first time someone has given us good advice and what is the best solution to get our past tax years paid. Thanks!

4 years ago

Reply from Tax Defense Network

Sylvia, we're happy to hear that Jane made this a positive experience for you, and we hope to provide this same level of service in the future. Thank you for continuing to choose our TDN team!

Apr. 22nd, 2022

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CynthiaTia Nardini Craig, AK

John J was my representative for my IRS case.. he was knowledgeable and listened to me when I spoke... He seemed to really want to help me . I sincerely appreciate him and his help in resolving my case.

4 years ago

Reply from Tax Defense Network

Thank you for this incredible feedback for our TDN team, Cynthia! We're happy to have assisted you with your tax matters.

Mar. 25th, 2022

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Ronald Moore

I've been satisfied with the help I received Heather I work with me from beginning to end Tax Defense help me a resolve my federal taxes to my satisfaction thank you very much .

4 years ago

Reply from Tax Defense Network

Hello, Ronald. Thank you for the wonderful feedback. We are happy to hear that Heather and our TDN team have provided you with such a reassuring and positive experience!

Feb. 3rd, 2022

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marcus lavelle longstreet Memphis, TN

Everyone was very patient with me very understanding Alexis M OUTSTANDING !!!!! helping me every step of the process and making sure I understand every process that was taking place. very thankful

4 years ago

Reply from Tax Defense Network

Marcus, thank you for taking the time to provide this feedback for Alexis and Tax Defense Network. We are happy to have been able to resolve your tax concerns!

Jan. 10th, 2022

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Tabatha Foggie New York, NY

1st and foremost,I was gonna call the BBB on your company. I've been dealing with TDN, since before covid. Have tons of emails to prove it. Going back and forth with different people. $3600 it cost me to get my taxes resolved and as soon as I paid all I got was the run around. 300 I had to pay to get my 2020 taxes done., bec the person said the IRS would not make a settlement with out it. They originally was asking for $400.!!!. Well I do believe in A higher power, bec that's wen Monica G-P step in. I dnt know who sent her, but she came in and handled Everything, Professionally and with empathy. She saw how long I had been with the company and was Amazing. She called wen she said she was gonna call and she came with understanding that I was tired and felt defeated. This afternoon I got her call telling me. That the lawyers came with an agreement. Now would I rather of had the tax debt eliminated of course. I'll take the deal. Thank you Ms Monica for ALL THAT YOU DID AND STILL DOING. I have other stuff going on and it means a lot that she

4 years ago

Reply from Tax Defense Network

Hi, Tabatha. Thank you for taking a moment to provide this feedback about your TDN experience. We are disappointed to hear that the beginning of your journey wasn't to your satisfaction. However, we are happy to hear that our team, specifically Monica, was able to turn things around. We understand that the steps to comply with the IRS can be tedious, but we are happy to know that the result was a satisfactory resolution for your tax matters. As always, we appreciate all of our client feedback and will be using this information to create better client experiences as we continue forward. Thank You, Tabatha!

Dec. 30th, 2021

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Gary Ruffner Orland Park, IL

I am well pleased with the outcome of my case. Monica and the rest of the staff done a fantastic job getting a resolution quickly and acceptable. My only complaint is I thought the fee was a little high.

4 years ago

Reply from Tax Defense Network

Hi, Gary. We understand that resolving a tax matter can be a much larger endeavor than expected, but we can assure you that our team of incredible tax specialists are worth it. Thank you for choosing TDN to assist you. We are happy to have provided a satisfying resolution for your tax matters!

Nov. 5th, 2021