Name: Tax Defense Network
Rating: 4.5

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Verified Customer

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Daniel Rojas Oklahoma City, OK

They were helpful in that they stopped the payments we had to do for a bit but they didn't reduce the amount like they said they would on television. They just put me on a payment plan and that was it.

6 years ago

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Verified Customer

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Brian Jeffreys

They're the only company I could go to at the time. They're the best though. They did what I wanted them to do.

6 years ago

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Raymond Dockery Dallas, GA

I did not stay in touch with anybody I was dealing with. There were 5 different people trying to figure out what I wanted and no one seemed to know anything about that. I'd never go to them again, I'd rather go to jail first.

6 years ago

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Verified Customer

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Michelle Jonesboro, GA

When they call me ask for paperwork I faxed it soon as they asked. Miss Michelle did a great job on keeping me updated.

6 years ago

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Patrick Goodberry Clarkesville, GA

I paid a lot of money and I could have done it for 200 by amending my taxes and I still owe money that with the interest rate I'll never pay it off. I should have been told this by tax defense network.

6 years ago

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Verified Customer

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Tax Defense Network Scam

They negotiated nothing. All they do is call the IRS and pass along to clients payment plans the IRS already has in place. Actually, they IRS does offer different options and assistance. Not worth spending a dime on this scam

6 years ago

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Walter

They resolved my issues and I'm very happy with the turnout but the real satisfaction will be in the ten year mark.

6 years ago

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Absalom Smith

Horrible experience with representative and sub-standard Communication. Would like an entire refund but I'm sure that won't happen. Service is over priced and not many options are available. Seems like the company doesn't genuinely care about clients!

6 years ago

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Verified Customer

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Disgusted tax oayer

While handling my case, the agreed to a payment plan with the IRS that I did not agree to. They do not call you back when I have left numerous voice mail. My analyst closed my case without my approval then the IRS imposed a Lien against me. I have gotten the run around for the last 3 weeks with this company.

6 years ago

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Verified Customer

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Displeased customer

They charged me 3500 to negotiate a lower monthly payment! I could have done hat!! They did. Or meet my expectations and I was not satisfied with their work. I feel like i was Rip off

6 years ago

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G Beecham

I was informed in February 2018 that our case was settled - uncollectable - and that deductions from our monthly Social Security Benefits would cease, deductions have continued since December 2017 and have not ceased .

6 years ago

Reply from Tax Defense Network

We hate to hear this was your experience with Tax Defense Network. Please contact me, Nicole Lyday, directly at 904-309-7859 so that we can resolve the matter.

Jun. 4th, 2018

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Vicki

They listened to my problem and were very helpful. I did not feel judged for the sitation I was in.

6 years ago

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Sue strutz

Disorganized, tax analyst hard to reach takes forever to return calls. Did nothing to assist or reduce my tax bill or penalties even though they stated they could . Lost paperwork requiring me to resend upon multiple occasions

6 years ago

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Verified Customer

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G Calvin Loveland, OH

They seem to have helped me out a lot. I was terrified trying to deal with IRS on my own. They did it for me

6 years ago

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Brandon A. Bryant Chula Vista, CA'

I went with them since I liked the reviews I saw online. I haven't really heard anything back from them though. Part of the problem was solved, but not all of it. I wish everything could be resolved.

6 years ago

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Bernadette Checchia Levittown, PA

The gentleman that I spoke with told me that they would be able to wipe out my taxes so I went with them. In the beginning they were friendly and everything, but they are not easy to contact. I'm satisfied with the service, though a little dissatisfied with the outcome.

6 years ago

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Anonymous Scott City, KS

I saw them on the internet and after a bit of research I decided to go with them. I think they are too busy though. The service is no good and it feels pretty sketchy.

6 years ago

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Verified Customer

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Anonymous Mukilteo, WA

My Associate said he did not want to charge for something he couldn't garantee. I appreciate the honesty

7 years ago

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Kurt Lightford Lawrenceville, GA

Although I didn't save any money, they did keep me updated throughout the whole process. Their consultants were good, but now I know I'll do things differently next time.

7 years ago

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JD North Las Vegas, NV

It cost me a lot of money to use their service, and now I feel let down. It wasn't the result I expected, but at least they kept me updated. I thought they were going to get my taxes and penalties lowered, but they didn't do it.

7 years ago

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Verified Customer

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Nathaniel Henderson Chicago, IL

I saved money, and I appreciate the fact that they helped me find the best solution for me. They've been great with me.

7 years ago

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Daniel Serna Alhambra, CA

It was not what I expected. They updated me once or twice, but I mean I wasn't happy with the outcome. I felt I could've done everything they did myself. It could probably just be the money I spent on them, but I was not happy with the outcome.

7 years ago

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Delbra Jordan Rock Hill, SC

I'm very satisfied with Tax Defense Network. They kept me updated and solved my problems by having a payment plan. I'm just glad I went with them.

7 years ago

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Raymond Kuhn Flushing, NY

Everything has been settled already, so the consultants were quick and efficient. It's just been an excellent experience.

7 years ago

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Larry Carter San Jacinto, CA

I'm just glad I called them. Signing up with Tax Defense Network was the right decision. They kept me updated and saved me money

7 years ago

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Kelly Myers Greenbrier, AR

I owed the government a lot of money. I was satisfied with the progress updates that Tax Defense Network gave me, but I think I probably could have done what I did with them by myself, other than having the power of Attorney.

7 years ago

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Robert Turner LA

I liked everything about about text Network they help me when I needed it and I didn't have to do anything it was a 100% help I would refer this to anybody

9 months ago

Reply from Tax Defense Network

Robert, thank you for this incredible feedback for our team! We're happy to have provided a satisfying experience and outcome for your tax matters.

Feb. 15th, 2024

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Laura Las Vegas, NV

I like that the staff members are very friendly, respectful and helpful, they work efficiently and they don't waste time, they are a team that works in harmony.

11 months ago

Reply from Tax Defense Network

We're happy to have provided you with such a stellar experience, Laura. Thank you for choosing our team to assist you!

Dec. 19th, 2023

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Giselle Martin Queens, NY

Marianelly was very honest and informative. I was saved from spending unnecessary funds and really appreciate the transparency. It was very refreshing to experience and truly thank her for her help.

1 year ago

Reply from Tax Defense Network

Ensuring our clients receive the information and respect they deserve is at the forefront of our company intentions. Thank you for taking the time to highlight this in your feedback!

Apr. 4th, 2023

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Paul San Francisco, CA

What I did like about Maria G.D. was every time I had a question, I contact her, she always called me back, always kept me in the loop, and that's what I like, when I get a return call.

1 year ago

Reply from Tax Defense Network

Hi, Paul. We're happy to hear that you had a positive experience with Maria and Tax Defense Network. Thank you for choosing TDN to assist you!

Dec. 28th, 2022

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gilbert muniz Los Angeles, CA

First I wanna thank marchell b and taking care of all of my tax problems. You saved my life. And now I can put that chapter of my life behind me please thank everyone who assisted to make this all possible and complete.

2 years ago

Reply from Tax Defense Network

Gilbert, we are always happy to hear that we've had such an incredible impact on our client's lives. Thank you for choosing our team to assist you, it's been an absolute pleasure working with you!

Jul. 27th, 2022

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Kolbie Livingston Marietta, GA

Great great great service! John J has been amazing in helping me figure out the best solutions to my tax issues. I feel much more prepared to handle my taxes responsibly in the future. Thanks John!

2 years ago

Reply from Tax Defense Network

We appreciate you taking a moment to highlight your experience with our servicing team. Thank you for your business and this great feedback!

Jul. 22nd, 2022

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Vicki Snyder Pittsburgh, PA

We’ve had an installment agreement for the past 10 years and the account that it’s debited from had to close due to our business shutting down because of a total loss from a fire. So we tried to change the bank account online via the trusty IRS site but wasn’t able to. So instead of dealing with the IRS directly, we hired tax defense to handle our situation because we knew we were getting close to the end and if you try to work anything out with the IRS they seem to want to reevaluate our situation and try to increase our payment. So we hired tax defense to handle it but our advice from their attorney was to continue paying it on line. Well after 5 months the IRS said we missed 1 payment by sending us a notification via mail. We immediately notified our tax defense attorney and he said to ignore the letters and continue to pay. So a month later we received 12 certified IRS letters stating they have intent to terminate our agreement. I was trying to avoid this exact situation but the tax defense attorney said to ignore the letters. His advice was not helpful and I’m not sure what why he’s not being more transparent with the IRS. We only have 1 more year and have done everything right so far but the attorney from tax defense is in my opinion did not put forth the work needed to avoid and help our situation so we could finish this agreement without any trouble with the IRS! I’m very disappointed.

2 years ago

Reply from Tax Defense Network

It is our priority to assist each client to the best of our ability, but sadly Vicki, we're unable to verify you based on the information provided. As we haven't received a response to our request for additional information, we will ask that you contact our Client Care Team directly so we may address and resolve your concerns. They can be reached at (877) 856-5118, Monday - Friday. We hope to hear from you!

Jul. 20th, 2022

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Jason McComb Pacifica, CA

They’re extremely helpful and knowledgeable about tax resolution issues. We especially enjoy working with Tracy M who is cheerful upbeat and helps us stay on track with resolving our problems.

2 years ago

Reply from Tax Defense Network

Jason, we're thrilled to hear that Tracy has provided you with such a stellar experience. Thank you for taking a moment to leave this feedback!

May. 16th, 2022

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Sylvia Little San Diego, CA

I am very pleased with the help we received from Jane C. We have been with this company a few years and this is the first time someone has given us good advice and what is the best solution to get our past tax years paid. Thanks!

2 years ago

Reply from Tax Defense Network

Sylvia, we're happy to hear that Jane made this a positive experience for you, and we hope to provide this same level of service in the future. Thank you for continuing to choose our TDN team!

Apr. 22nd, 2022

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CynthiaTia Nardini Craig, AK

John J was my representative for my IRS case.. he was knowledgeable and listened to me when I spoke... He seemed to really want to help me . I sincerely appreciate him and his help in resolving my case.

2 years ago

Reply from Tax Defense Network

Thank you for this incredible feedback for our TDN team, Cynthia! We're happy to have assisted you with your tax matters.

Mar. 25th, 2022

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Ronald Moore

I've been satisfied with the help I received Heather I work with me from beginning to end Tax Defense help me a resolve my federal taxes to my satisfaction thank you very much .

2 years ago

Reply from Tax Defense Network

Hello, Ronald. Thank you for the wonderful feedback. We are happy to hear that Heather and our TDN team have provided you with such a reassuring and positive experience!

Feb. 3rd, 2022

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marcus lavelle longstreet Memphis, TN

Everyone was very patient with me very understanding Alexis M OUTSTANDING !!!!! helping me every step of the process and making sure I understand every process that was taking place. very thankful

2 years ago

Reply from Tax Defense Network

Marcus, thank you for taking the time to provide this feedback for Alexis and Tax Defense Network. We are happy to have been able to resolve your tax concerns!

Jan. 10th, 2022

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Tabatha Foggie New York, NY

1st and foremost,I was gonna call the BBB on your company. I've been dealing with TDN, since before covid. Have tons of emails to prove it. Going back and forth with different people. $3600 it cost me to get my taxes resolved and as soon as I paid all I got was the run around. 300 I had to pay to get my 2020 taxes done., bec the person said the IRS would not make a settlement with out it. They originally was asking for $400.!!!. Well I do believe in A higher power, bec that's wen Monica G-P step in. I dnt know who sent her, but she came in and handled Everything, Professionally and with empathy. She saw how long I had been with the company and was Amazing. She called wen she said she was gonna call and she came with understanding that I was tired and felt defeated. This afternoon I got her call telling me. That the lawyers came with an agreement. Now would I rather of had the tax debt eliminated of course. I'll take the deal. Thank you Ms Monica for ALL THAT YOU DID AND STILL DOING. I have other stuff going on and it means a lot that she

2 years ago

Reply from Tax Defense Network

Hi, Tabatha. Thank you for taking a moment to provide this feedback about your TDN experience. We are disappointed to hear that the beginning of your journey wasn't to your satisfaction. However, we are happy to hear that our team, specifically Monica, was able to turn things around. We understand that the steps to comply with the IRS can be tedious, but we are happy to know that the result was a satisfactory resolution for your tax matters. As always, we appreciate all of our client feedback and will be using this information to create better client experiences as we continue forward. Thank You, Tabatha!

Dec. 30th, 2021

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Gary Ruffner Orland Park, IL

I am well pleased with the outcome of my case. Monica and the rest of the staff done a fantastic job getting a resolution quickly and acceptable. My only complaint is I thought the fee was a little high.

3 years ago

Reply from Tax Defense Network

Hi, Gary. We understand that resolving a tax matter can be a much larger endeavor than expected, but we can assure you that our team of incredible tax specialists are worth it. Thank you for choosing TDN to assist you. We are happy to have provided a satisfying resolution for your tax matters!

Nov. 5th, 2021

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GWEN A GOMEZ Las Cruces, NM

Your representative Sean J was very attentive, timely, and follow up amazing. Our tax nightmare has gone away thanks to him. He communicates thoroughly on what to expect, and what we need to do.

3 years ago

Reply from Tax Defense Network

Gwen, thank you for taking the time to provide this feedback for Sean and Tax Defense Network. We are happy to have been able to resolve your tax concerns!

Nov. 4th, 2021

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Marie Davis Cincinnati, OH

They did a great job I just wish they could have reduced the tax some how but if we can pay can. It get penalized I appreciate that and Hearther was a excellent source of information

3 years ago

Reply from Tax Defense Network

Hello, Marie. We are thrilled to hear of your positive experience during your time with TDN. Our team truly appreciates this wonderful feedback!

Aug. 30th, 2021

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anna knittel Ozark, MO

Drew helped my husband and myself through a hard time. We are older and forgot about a few things. The IRS does not forget. Thank you so much for you service and great results.

3 years ago

Reply from Tax Defense Network

Hello, Anna. We understand that these situations can be difficult. So, we're happy to have been able to assist you. We sincerely appreciate your feedback!

Aug. 4th, 2021

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Happy in Alabama Fairburn, GA

My case was a difficult one that took some time to get through. But with John's dilligence, it has finally been resolved. Thanks to all John's hard work, my debt of more than $32,000.00 has been settled, and I can't thank him enough.

3 years ago

Reply from Tax Defense Network

We're happy to hear that you had a positive experience with John and Tax Defense Network. Thank you for choosing TDN to assist you!

Jul. 1st, 2021

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Donna Turner Fort Lauderdale, FL

I couldn't be happier with the service I am receiving from the tax experts at Tax Defense Network. The agent assigned to my case (Annette H) has been extremely professional and helpful throughout the process.

3 years ago

Reply from Tax Defense Network

Hello, Donna. We are thrilled to hear of your positive experience during your time with TDN. We appreciate your feedback and hope that you continue to think of us for your future tax filing needs.

Jun. 24th, 2021

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E. Ramos Minden, NV

I couldn't be happier with the service I am receiving from the tax experts at Tax Defense Network. The agent assigned to my case (Tracy M) has been extremely professional and helpful throughout the process.

3 years ago

Reply from Tax Defense Network

Thank you for this incredible review! We truly appreciate our clients taking the time to provide such positive feedback. We are happy to have been your choice in tax resolution specialists.

Jun. 22nd, 2021

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q smith Smiths Station, AL

My case representative Matthew N. @ Tax Defense / Money Solver, was very polite, professional & patient. My overall experience was amazing & I will be recommending this company in the future!

3 years ago

Reply from Tax Defense Network

Q, we truly appreciate your kind words. It means so much to us to know that we have left such a positive impression on you. We appreciate your business and this great feedback!

May. 20th, 2021

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Sue Harrison Zephyrhills, FL

We worked with Matthew and he was the BEST!! Answered our questions very professionally and documents was received on time. All in all I feel as tho we have made a great friend and I would recommend him to everyone

3 years ago

Reply from Tax Defense Network

Hi, Sue. We're glad to hear that Matthew made this a positive experience for you. We sincerely appreciate your feedback and are happy to have been able to assist you!

May. 17th, 2021

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COLLINS JAMES Denver, CO

By far it is the Tax Analyst, Heather I., a TOTAL PROFESSIONAL in every way. This person ALWAYS goes above and beyond. I'm very Thankful for having her in my corner. The world would be a better place if we had more Heather I. in it. Amazing.

3 years ago

Reply from Tax Defense Network

We're happy to hear that you've had a positive experience with Heather and Tax Defense Network. Thank you for choosing TDN to assist you!

May. 11th, 2021

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Erik Milo Paine Arcadia, FL

Finding Annette through Tax Defense network has been a true BLESSING!! She has helped me get my tax situation sorted out and going in the proper direction. I cannot say thank you enough!

3 years ago

Reply from Tax Defense Network

Hello, Erik. We are thrilled to hear of your positive experience during your time with TDN. We certainly appreciate your feedback and hope that you think of us for any future tax filing needs.

Apr. 26th, 2021