Name: Tax Defense Network
Rating: 4.4

check_circle

Verified Customer

star star_border star_border star_border star_border

Francisco

No good customer service, delay to response to your need , poor follow up and they do not keep you informed of how your case is moving

5 years ago

Reply from Tax Defense Network

Francisco,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

check_circle

Verified Customer

star star star_border star_border star_border

Ruth reyes

I''ve been making monthly payments and have not been able to get a good communication with my representative

5 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

check_circle

Verified Customer

star star_border star_border star_border star_border

Anonymous

VERY UNPROFESSIONAL, DON'T KNOW HOW MANY TIMES I CALLED MY CASE WORKER BEFORE SHE FINALLY RESPONDED. I STILL HAVEN'T HEARD A RESOLUTION FOR MY CASE.

5 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563. We will ensure that you get answers.

Dec. 31st, 2018

check_circle

Verified Customer

star star star_border star_border star_border

Anonymous

It is the cost that devastates me. I feel almost as if your company is trying to rip me off as badly as the IRS does.

5 years ago

Reply from Tax Defense Network

Anonymous,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

check_circle

Verified Customer

star star star star star

Charles Alley

Have stayed on top of my issues with the IRS

5 years ago

Reply from Tax Defense Network

Charles,

Thank you for your review and for choosing us to assist in your matter.

Dec. 31st, 2018

check_circle

Verified Customer

star star star_border star_border star_border

KLW

They over promise and under deliver on the services they will provie and the results they will achieve.

5 years ago

Reply from Tax Defense Network

KLW,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

check_circle

Verified Customer

star star star star star

Horne Atlanta, GA

Clarissa was gr8 help. Very knowledgeable and courteous.

5 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 31st, 2018

check_circle

Verified Customer

star star star star star_border

unknown Santa Maria, CA

nothing has been done to my acct. yet or what I know of. no communication.

5 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter. Please contact us at 888-829-0563. We will get you answers to all of your questions.

Dec. 31st, 2018

check_circle

Verified Customer

star star_border star_border star_border star_border

Merlyn Rogers Glendale, AZ

No communication on what's happening a lot of extra hidden fees on top of their regular fee of $6550. Not very happy with their services.

5 years ago

Reply from Tax Defense Network

Merlyn,

I am sorry to hear this. Please contact us at 888-829-0563 so we can discuss your experience further.

Jan. 9th, 2019

check_circle

Verified Customer

star star star star star

Judy Chandler, AZ

Take the fear out of the IRS and good follow up.

5 years ago

Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter.

Dec. 31st, 2018

check_circle

Verified Customer

star star_border star_border star_border star_border

Dennett Pottstown, PA

paid a lot of money and got no results. lead along to believe they were coming to closure on my issue,only to be told no way.

5 years ago

Reply from Tax Defense Network

Dennett,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

check_circle

Verified Customer

star star star star_border star_border

disappointed Fremont, CA

its taken way to long to stop my garnishment. Could be homeless soon at this rate

5 years ago

Reply from Tax Defense Network

I would like to find out what the hold up is. Could you please contact us at 888-829-0563?

Dec. 31st, 2018

check_circle

Verified Customer

star star star star star

Don Ernst Little Rock, AR

They offer professional and caring service.

5 years ago

Reply from Tax Defense Network

Don,

Thank you for your review. We hope that you received all the help you needed with your situation.

Dec. 5th, 2018

check_circle

Verified Customer

star star star star star

Vijay K. Bhatia Upper Marlboro, MD

People are really nice and explain everything very clearly.

5 years ago

Reply from Tax Defense Network

Vijay,

Clarity is key. Thank you for your review.

Dec. 5th, 2018

check_circle

Verified Customer

star star star star star_border

Terry Humble, TX

They always know what needs to be done and they call back on time.

5 years ago

Reply from Tax Defense Network

Hi Terry,
We are happy to hear that we always got back to you in a timely manner. Thank you so much for this review.

Nov. 15th, 2018

check_circle

Verified Customer

star star star star star

Michielle Wilson Greenwood, IN

My helper got me a low payment I can afford

5 years ago

Reply from Tax Defense Network

Hi Michielle,

Nothing we love more than when we are able to help out in the best way possible.

Jul. 20th, 2018

check_circle

Verified Customer

star star star star star

Kenetha/Succor Building Services,Inc Lakeland, FL

They worked very hard to resolve my issues

5 years ago

Reply from Tax Defense Network

Hi Kenetha,

We love hearing that we could help resolve your issue. Thank you for taking the time to leave your feedback.

Jul. 20th, 2018

check_circle

Verified Customer

star star star star star

Richard Thompson Clovis, CA

They did great got me on an uncollectable statued

5 years ago

Reply from Tax Defense Network

Hi Richard,
Thank you for your awesome review. We loving hearing great success stories like this one.

Jul. 11th, 2018

check_circle

Verified Customer

star star star star star

J

Thorough and good understanding of taxes

5 years ago

Reply from Tax Defense Network

J, thank you for the review! Please let us know if we can of any additional assistance.

Jul. 9th, 2018

check_circle

Verified Customer

star star star star star_border

Anonymous

Paying a lot, and though I got somewhat of a solution that I pushed for

5 years ago

Reply from Tax Defense Network

We are happy to hear we were able to achieve a solution for your case, please contact us at 877-856-5118 if you would like to discuss in more detail.

Jul. 9th, 2018

check_circle

Verified Customer

star star star star_border star_border

Jeff

It was because they did not finish the job after promising items still not complete

5 years ago

Reply from Tax Defense Network

Hi Jeff, Please contact us at 877-856-5118 and one of our Client Experience experts will be glad to review your case.

Jul. 9th, 2018

check_circle

Verified Customer

star star star star_border star_border

DNP

They got docked 2 stars bc they lose my paperwork EVERY year until the last minute (when I call).

5 years ago

Reply from Tax Defense Network

We apologize for this issue regarding your paperwork, please contact us at 877-856-5118 if you would like to discuss in more detail.

Jul. 9th, 2018

check_circle

Verified Customer

star star star_border star_border star_border

Guy Sanders

They don't ask you question about your taxes, don't keep you involved in the preparation of your taxes

5 years ago

Reply from Tax Defense Network

Guy, we are sorry this was your experience with Tax Defense Network and would like to discuss further to ensure we did all we were able to do in order to help with your situation. Please contact us at 877-856-5118 and one of our Client Experience experts will be glad to review your case.

Jul. 9th, 2018

check_circle

Verified Customer

star star_border star_border star_border star_border

Unhappy customer Redding, CA

I don't feel I could have accomplished the same results, a payment plan. Nothing was reduced. Now I have an additional payment for there service

5 years ago

Reply from Tax Defense Network

We appreciate your feedback and would like to hear more about your situation. If you would like, please contact us at 877-856-5118 so we can discuss in more detail.

Jun. 18th, 2018

check_circle

Verified Customer

star star star star star

Jesse Taylor Avondale, AZ

excellent service during the confusion of purchasing a hous

5 years ago

Reply from Tax Defense Network

Jesse,
we LOVE hearing this. I know for a fact that our team will love hearing this.

Thank you so much for your feedback.

Nov. 1st, 2018

check_circle

Verified Customer

star star star star_border star_border

Anonymous Libby, MT

They did what I asked of them. We just needed a little guidance with our tax situation.

5 years ago

Reply from Tax Defense Network

We appreciate the feedback. If you would like, please contact me at 904-309-7859 to let us know if there was anything else would could have done to make your experience better.

Jun. 6th, 2018

check_circle

Verified Customer

star star_border star_border star_border star_border

Jason Chandler Clarksville, TN

I went to them because I had a lien on my house. They are horrible though. I still have a lien and we started this whole process some years ago.

5 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Jimmy Harris Mesquite, TX

I thought they would help me get my taxes filed up with the IRS but they did nothing for me, they are not really worth it.

5 years ago

check_circle

Verified Customer

star star star star star_border

B Wells Pittsburgh, PA

Very thorough and accurate handling of case and resolving ongoing issues.

5 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

X Big Flats, NY

They did absolutely nothing to help me. Leon's were still,placed on my property and I had to get help from another resource.

5 years ago

check_circle

Verified Customer

star star star star star_border

Simone

Did what they promised however communications can be improved

5 years ago

check_circle

Verified Customer

star star star star star

PL Marysville, CA

Appreciated the level of patience and courtesy.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

laura s Vallejo, CA

i'm still paying past taxes even though being told I was in an uncollectable state...

5 years ago

check_circle

Verified Customer

star star star star star_border

Kyle Hall Birmingham, AL

The outcome was good but the communication could be improved.

5 years ago

check_circle

Verified Customer

star star star star star

Rene

Real professional, honest, capable and transparent people

5 years ago

check_circle

Verified Customer

star star star star star

JLH

Keep in contact. Explain details. Friendly agents.

5 years ago

check_circle

Verified Customer

star star star star star_border

DBurns

Worked on getting my taxes done and negotiating a payment plan with the IRS

5 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Cindy Bryson

Paid them a lot of money and really ended up owing the same amount as originally owed. The money I paid them could have gone to the IRS.

5 years ago

check_circle

Verified Customer

star star star star star_border

Anonymous

TDN truly understood my tax problems and explained everything in detail.

5 years ago

check_circle

Verified Customer

star star star star star

Alexandria Morris

They take the pressure off me trying to reason with the IRS

5 years ago

check_circle

Verified Customer

star star star star star

DeeDee Moore

DeeDee M was very helpful, understanding and patient.

5 years ago

check_circle

Verified Customer

star star star star star

Colette R.

really helped with a tough, prolonged case

5 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Bad work

Because i pay them all that money and still own the irs.and!they as me to pay them more money to gix what they did not FIXS IN THE beginning

5 years ago

check_circle

Verified Customer

star star star star star

Felix B. Galaviz

They were very helpful and patient with me.

5 years ago

check_circle

Verified Customer

star star star star star

Donna E.

They handled my tax issue promptly and efficiently.

5 years ago

check_circle

Verified Customer

star star star star star

Dan P

They were professional and handled my case quickly

5 years ago

check_circle

Verified Customer

star star star star_border star_border

John Smith

Too expensive for the service rendered. Very highly interest rate and not much work was done.

5 years ago

check_circle

Verified Customer

star star star star star

Jim Esposito

Delivered what they promised, excellent follow up

5 years ago

check_circle

Verified Customer

star star star star star_border

Steve Shates

The initial agent assigned to my case was not very good at all.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Ricky

I am not sure that I would not have goten the same outcome, payment, as the network got for me

6 years ago