Name: Tax Defense Network
Rating: 4.4

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Michelle Houston, TX

Tax Defense communicates and explains the steps to the process. They are understanding and professional.

4 years ago

Reply from Tax Defense Network

Michelle, thank you for taking the time to leave us your feedback. We were there for you before and will be here for you if you ever need us again.

Jul. 29th, 2019

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Stan Gibson Andover, KS

Your people are very professional and super friendly. Took great care of my tax problem with excellent results!

4 years ago

Reply from Tax Defense Network

Hi Stan. We want to thank you for the positive review. Taxes are complicated and we are glad we were here to help you get the best outcome. If there is anything we can do to help in the future just give us a ring.

Aug. 26th, 2019

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Mary Jones Cypress, TX

Tax defense was excellent to work with and their communication was awesome every step of the process

4 years ago

Reply from Tax Defense Network

Mary, thank you for allowing us the opportunity to partner with you on your journey to transforming your financial future. Thank you for being our client.

Jun. 28th, 2019

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Jeffrey Cadet Richmond, VA

Ruth was very helpful and reassured me of the process and walked me through the steps. She was great through the whole process.

4 years ago

Reply from Tax Defense Network

Jeffrey,

Great to hear! Thank you for your review. We are here to help you through the process and lead you through to the end.

Jun. 25th, 2019

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Melissa Madison Palm Bay, FL

Hamara R was working in my case, very friendly and efficient. Understand of my schedule and worked with me.

4 years ago

Reply from Tax Defense Network

Melissa, we know you are a busy however we will be here for you regardless of when your shift ends.

Jun. 10th, 2019

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Mike

Up and down : one person might tell you a price a while anther will quote anther price and there is so many involved that it can be confusing on who is who

4 years ago

Reply from Tax Defense Network

Mike, it is not fun to have an elevator experience. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or email us at to get one answer and a game plan catered to your specific situation.

May. 30th, 2019

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Randall Bennett Yuma, AZ

My case was handled quickly and professionally. Irena B was knowledgeable, courteous and responded to my questions and concerns quickly.

4 years ago

Reply from Tax Defense Network

Randall, we may not be as fast as JJ's sandwiches however we are close second! Thank you for your feedback.

May. 28th, 2019

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HYACINTH E. UCHEAGWU Jersey City, NJ

I have been working with Maxwell W who has been very helpful and understandable so far. this review is not final until the end of this process.

4 years ago

Reply from Tax Defense Network

Hyancinth, thank you for taking the time to leave us your feedback thus far. We look forward to being everything you were looking for throughout this process. Thank you for partnering with us towards transforming your financial future.

May. 9th, 2019

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Harold Roberts Lexington, KY

My husband and I needed help with the IRS, Maxwell has been doing a great job with getting our taxes in order.

4 years ago

Reply from Tax Defense Network

Harold, thank you for taking the time to leave your review. We are happy that we are a part of your journey towards transforming your financial future.

May. 3rd, 2019

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ray somerville Fort Lauderdale, FL

tax defense was the best in dealing with my tax issues they are the only ones to call for your problems

4 years ago

Reply from Tax Defense Network

Ray, we will answer the call not just this time but everytime. Thank you for choosing to partner with us to transform your financial future.

May. 3rd, 2019

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Gerri Liberty, SC

Very good service easy to talk to took very good care and took time to make sure all my needs were meet.

4 years ago

Reply from Tax Defense Network

Gerri, thank you for giving us the opportunity to service you. You are fantastic.

May. 3rd, 2019

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David Beck

If you're looking for a tax defense that has no interest in negotiations with the IRS on your behalf except to present them with their determined payment the Tax Defense Team established you should pay, this is a smart choice. If you're looking for a company to negotiate with the IRS on your behalf, look else where.

4 years ago

Reply from Tax Defense Network

David, I am sorry to hear the you've had such a negative experience. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or email us at . We would like the opportunity to review your case with you and make things right.

May. 3rd, 2019

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Vallie kaprelian Menasha, WI

There was absolutely no follow up at all. There were promises to help prevent a tax lean reduce my tax burden nothing was done. I had to make a deal with the irs after a tax lean was done . A large waste of money for no Benefit would not recommend.

4 years ago

Reply from Tax Defense Network

Vallie, we apologize for such a negative experience and would appreciate the opportunity to make it up to you. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

May. 3rd, 2019

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Disappointed tax payer Portland, OR

Ware of time and money, spent thousands of dollars for them to just stall the its and rack up more debt. They will in the end just set up a payment plan for you with the irs. You are able to do that yourself and don't need them. Don't waste your time or money on this.

4 years ago

Reply from Tax Defense Network

Thank you for your feedback. When you are able please reach out to us at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

May. 3rd, 2019

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Ken G Sulphur Springs, TX

They have left me hanging and no longer answer my phone calls or emails. Paid over $10 k for help and they have not accomplished anything. trying to get a Lien removed so I can sell some property and pay the IRS and they are not helping.

4 years ago

Reply from Tax Defense Network

Ken, we apologize for such a negative experience thus far. We would love the opportunity to make it up to you and discuss the details of your experience so that we can work towards a resolution. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

May. 3rd, 2019

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ELS Glen Allen, VA

We are repeat customers and John made the whole process easy and painless. We Would recommend this company to anyone!!

4 years ago

Reply from Tax Defense Network

Glen, we are happy that we have earned your trust and your repeat business. We are here for you whenever and forever. Thank you for being an awesome client.

May. 2nd, 2019

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Billy WEBB Milton, FL

USELESS ...Basically charged me about $4500 to "negotiate" a payment plan WHICH I could have done myself come to find out. Rip off....poor communication....never talked to same person....DON"T WASTE your money CALL THE IRS YOURSELF. I have had to do that myself even after paying these con arist

4 years ago

Reply from Tax Defense Network

Thank You for taking the time to leave us your feedback. We are sorry to here that your experience was not a pleasurable one. We are always striving to be better and with your help, we will be. We are looking into this and will have someone reach out to you personally.

Apr. 30th, 2019

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Tamara Jackson Daleville, AL

Horrible. They did NOTHING they promised. I have demanded my money back. My husband and I chose this company because of their great reviews, but they took our money and did nothing. I am going to tell everyone I know not to use this company.

4 years ago

Reply from Tax Defense Network

Tamara,

We would like to fix this issue. Could you please contact 904-309-7859 so that we can address your concerns?

Apr. 29th, 2019

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Nancy Maurer Midvale, UT

It took 10 months and almost $5000 just to be on a payment plan that I can’t afford to pay. Communication was horrible. Always talking to a different person. I have left 4 messages and 3 emails this month alone. I have no idea if we are finish.

4 years ago

Reply from Tax Defense Network

Thank You for taking the time to leave us your feedback. We are sorry to here that your experience was not a pleasurable one. We are always striving to be better and with your help, we will be. We would love the opportunity to discuss your experience, please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at

Apr. 25th, 2019

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Emil Strandquist Aurora, IL

I am very happy with the resolution of my case. Tony was especially thorough and diligent in communicating.

4 years ago

Reply from Tax Defense Network

Emil, It has been our pleasure to serve you and we hope to continue to be of service to you in the future. Thank you for taking the time to leave your feedback we appreciate having you as our client.

Apr. 25th, 2019

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Reuben Daniels Mesquite, TX

It was just average don’t feel like it wasn’t anything that I couldn’t have done myself. I had to wait for a long time but ultimately just received a installment agreement

4 years ago

Reply from Tax Defense Network

Thank You for taking the time to leave us your feedback. We are sorry to here that your experience was not a pleasurable one. We are always striving to be better and with your help, we will be. We would love the opportunity to discuss your experience, please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at

Apr. 25th, 2019

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Mickey Rock Hill, SC

After talking to the NCDOR officer, I found that you defrauded me and others. You can not have the interest and penalties removed, I had to negotiate a resolution to my case. You and all the other tax companies should be closed down for good. I will get my money back that was paid to your company.

4 years ago

Reply from Tax Defense Network

Thank You for taking the time to leave us your feedback. We are sorry to here that your experience was not a pleasurable one. We are always striving to be better and with your help, we will be. We would love the opportunity to discuss your experience, please reach out to us at your earliest convenience at 888-829-0563 ext 611

Apr. 25th, 2019

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Jeff Ezell Greenville, SC

So far they have been terrific! They have been prompt to respond and really seem to be on top of things.

5 years ago

Reply from Tax Defense Network

Jeff,

Thank you so much for choosing us to assist in your tax situation.

Apr. 11th, 2019

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never mind they call me daily as it is

I would give them zero stars but that's not an option. Let start by saying they cold call using the number you call to report robo calls as their caller ID. The honest goes down hill form there. Hire a realy tax atty not this overpriced not help once they get your money peopel

5 years ago

Reply from Tax Defense Network

Thank You for taking the time to leave us your feedback. We are sorry to here that your experience was not a pleasurable one. We are always striving to be better and with your help we will be. We would love the opportunity to discuss your experience please reach out to us at your earliest convenience at 888-829-0563 ext 611

Apr. 3rd, 2019

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Jodell and Mark falteisek Saint Paul, MN

Awful, don’t bother!! They say on their site they do an analysis before taking your money, not true!! $6000 no communication on status, list documents, no return phone calls and now told they can’t help, because of our income. According to their own website that should have been don in the first hour!!!

5 years ago

Reply from Tax Defense Network

Jodell,

Thank you for your review even though we are sorry to hear that this was your experience. I have my Sr. Case Advisor reaching out to you to discuss.

Mar. 11th, 2019

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Kristy Souser Littleton, CO

I recently worked with Ruth R and she answered all my questions and was able to get me a resolution quick! Thank you!!!

5 years ago

Reply from Tax Defense Network

Kristy,

No, thank you! Thank you for choosing us to assist in your tax matter.

Mar. 4th, 2019

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Anne74

Barry is the reason I chose to use Tax Defense. He was friendly and personable. I felt I could be helped with IRS.

5 years ago

Reply from Tax Defense Network

Anne,

This is fantastic news and I will be sure to pass along your kind words to Barry. Thank you for choosing us.

Feb. 5th, 2019

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Sharon Philadelphia, PA

I have been very pleased with them so far. They are already helping me even though the government is shut down.

5 years ago

Reply from Tax Defense Network

Sharon,

You rock! Thank you for choosing us to assist in your matter.

Jan. 17th, 2019

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Bruce Lake Oswego, OR

my mind was put at ease right away I have a very favorable impression of everyone i have spoken with

5 years ago

Reply from Tax Defense Network

Bruce,

That is great news. Thank you for your review and choosing us to help with your situation.

Jan. 10th, 2019

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none Amado, AZ

They were good but had some problems with what seemed like lack of staff and they missed a part that the IRS came back at us and we had to pay extra fees.

5 years ago

Reply from Tax Defense Network

We would like to hear more about this. Please call us at 888-829-0563 so we can look further into your case.

Dec. 31st, 2018

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Mark Ford Aurora, CO

They have worked with the IRS to back off, understand my situation and place me in a "Non-Collect" status.

5 years ago

Reply from Tax Defense Network

Mark,

Thank you for your review and choosing us to assist with your matter. Happy to hear that you're pleased with the outcome.

Dec. 31st, 2018

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Bill

Did not reduce my tax debt, just delayed it, which cost me more in interest & penalties. Did not assist me with 2016 & 2017 tax preparation, as promised. Every time I called there was a different agent handling my case! VERY costly for what I received!!

5 years ago

Reply from Tax Defense Network

Bill,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Unhappy customer Murrieta, CA

They advertise they can help your situation and in most cases lower the amount you owe. All they did was set up a payment plan for me. Even that took 3 months. I could have done that myself and they charged me 3,000 dollars to do it

5 years ago

Reply from Tax Defense Network

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Samantha McCammon, ID

They couldn't/wouldn't do anything for me and they weren't very good about getting back to me when they said they would, be it by phone or email. Then after they dropped me as a customer, they sold my name and number to every tax help company ever created. My phone has been ringing off the hook.

5 years ago

Reply from Tax Defense Network

Samantha,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 21st, 2018

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Gloria California, MD

A very educational experience....understanding the complicated process to resolve IRS issues was accomplished with the services of TDS.

5 years ago

Reply from Tax Defense Network

Gloria,

Thank you for your review. We hope you're happy with the results.

Dec. 18th, 2018

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matthew Davenport, IA

Very poor service. Explained the process poorly. After receiving first payment were very slow in moving and after about a month was told needed to re negotiate the contract. Already was at 5k which is more than stated on this site. Still trying to get some traction as nothing has been done. 3rd paycheck being garnished since contacting them.

5 years ago

Reply from Tax Defense Network

Matthew,

Poor service is unacceptable and against our core values. Please contact us at 888-829-0563 to further discuss. Whatever we need to do to correct the issue, we will.

Dec. 4th, 2018

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Joseph Albion, PA

Good communication. Friendly easy people to work with. I recommend using this company if u have tax problems.

5 years ago

Reply from Tax Defense Network

Joseph,

We appreciate you, friend! Thank you for your awesome review.

Nov. 19th, 2018

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JERRY PINSON Little Rock, MS

I went from owing around 10,000 for tax year 2016 to 21,000 and owing 7,000 for year 2017. Wow you really saved me alott of money on top of paying you guys 3,800. I could have done all that on my own all you did was file my taxes for those two years. Now I’m paying you 200 a month for 18 months and the irs 400 a month for who knows how long?

5 years ago

Reply from Tax Defense Network

Hi Jerry,

We hate hearing this. We would love to have a second chance to work this out with you. Please contact us at: 877-856-5118

Nov. 16th, 2018

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LEONARD DWARICA Guilford, CT

Your service has been excellent and all I contact with representative and I have been kept up to date on the progress

5 years ago

Reply from Tax Defense Network

Hi Leonard,
This review makes us smile. We love hearing that service has been excellent for you. Thank you so much for the review.

Nov. 15th, 2018

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Donald Dortch Springfield, LA

I was very impressed with what they had to offer, no betting around the bush told me what they could do, and how it would go.

5 years ago

Reply from Tax Defense Network

Hi Donald,
We may not make burgers but we are happy we were able to get you in and out with no problems. Thank you so much for the great review.

Oct. 25th, 2018

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Janet Scottsville, VA

So far, I am not pleased at all. They advertise that they can settle for pennies on the dollar. I am now told they cannot do that. I have paid the company money, I could have been paying towards my debt. Starting to research another company. I don't understand how this company has such a high rating.

5 years ago

Reply from Tax Defense Network

Janet, please contact us at 877-856-5118 to discuss and address these issues. Would like the opportunity to address and better understand what took place. Lee Singleton

Sep. 5th, 2018

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Michael charlebois Shelbyville, TN

I have paid almost $ 2,500.00 to tax defense network and having no resoultion as of yet , very frustrated at this point i have went through several tax analysis it is very hard to get a response and rhey will not refund your money i am about to just take matters into my own hands and deal with the irs myself .

5 years ago

Reply from Tax Defense Network

Hi Michael,

We are frustrated to hear that you have had this experience. We will be following up with you shortly. We appreciate your feedback.

Jul. 9th, 2018

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Jeremy

Called first time spoke with someone said my case could be taken. Lost connection with him never received a call back. Called twice told them what happened but guy I talked to first time wasn't available and would get in touch with me about. Three weeks later haven't heard anything. Obviously they don't want my business.

5 years ago

Reply from Tax Defense Network

We hate to hear that this was your experience with Tax Defense Network. If you would like, please contact us directly at 877-856-5118 so we can review and resolve this matter.

Jun. 14th, 2018

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Rachel Amarillo, TX

Because they were quick to call me and helping my father tremendously with his tax problem. Thank you

6 years ago

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Rick's

Very caring and sincere people. Great to have working for you. These folks are thorough and easy to talk to.

6 years ago

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Anna Simpson

inability to contact; no answer to emails;paperwork sent but they ask for it again 7 days later. Loan agreement contains charges that will be made that were not discussed or agreed to.

6 years ago

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Tim Moran Farmington, NY

I am neutral because I was just looking for information. However from the interaction I had I am unsure how this tax network would compare or be any better than any others.

6 years ago

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Anonymous

Untimely data collection... delayed conversing with client... repeated requests for same information... charged (twice) for (same) state tax completion ...

6 years ago

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TRSO Norcross, GA

Tax Defense is a great company! Saving Grace and Mercy... I am thankful for their support, expertise and customer service

6 years ago

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Paul Sims

The staff is very professional and will make sure u understand the process. I was very happy with staff and the quick resolution to my situation.

6 years ago