Name: Tax Defense Network
Rating: 4.4

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Verified Customer

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Debbie Oakland, CA

Very efficient and trustworthy. Reliable and prompt.

6 years ago

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Verified Customer

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Fair

Not enough follow up on the progress of dealing with the irs

6 years ago

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Verified Customer

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Tonya T Nunnally Danville, VA

A friend told me about them so I went with it. They were friendly and the service was good.

6 years ago

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Mina J

I received excellent service at MoneySolver. Jane C is the best!! I highly recommend MoneySolver to anyone!!

1 year ago

Reply from Tax Defense Network

Mina, thank you for your feedback and for choosing Tax Defense Network to assist you!

Nov. 16th, 2022

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Kato Carr Summerville, SC

Denise was excellent!!!!! She kept in touch and she got our situation resolved quickly and efficiently!!!!!

2 years ago

Reply from Tax Defense Network

Thank you for this wonderful review, Kato. We are happy to have been your choice of tax resolution specialists!

Mar. 3rd, 2022

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Rnmomof5 Milwaukee, WI

We paid $6000 for Tax Defense Network to arrange a payment plan In August 2021 we received an email saying the last return from 2019 had been filed and our contract was closed. THEY LIED. The IRS sent us a bill two days ago wanting $29000 by March 7, 2022 and TDN is saying it's our fault although I have their email stating they had filed.

2 years ago

Reply from Tax Defense Network

Hello, LeEllon. As previously discussed with our Client Care Team, our team has completed all contracted services accurately and accordingly. Unfortunately, the error has fallen on the side of the IRS due to a delay in processing your resolution. Please keep in mind that you are not the only taxpayer impacted by IRS delays at this time, and this is something that our team takes very seriously.
As promised, our team is working on your behalf to resolve this matter with the IRS. If you have any questions or concerns regarding this process, please feel free to contact our team directly, as our top priority is assisting you and ensuring your resolution is properly coded.

Feb. 22nd, 2022

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First Last

They really made me feel like I was going to be ok after using them. Then the IRS put a lien on my house anyway after they told me it was now non collectable. Didn't tell me until I called after receiving a letter from the IRS that there was nothing they could do about that. Now I'm back at square one. Wasted 2k for nothing. Horrible.

2 years ago

Reply from Tax Defense Network

Our team takes all client concerns very seriously and will always take advantage of an opportunity to improve our client's experiences. We are, however, unable to identify you based on the information provided. To assist you further, we ask that you contact our Client Care Team directly at (877) 856-5118, so we may assist you further.
We look forward to speaking with you and providing a satisfying resolution for this matter!

Feb. 16th, 2022

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Main St Bailout TV New Orleans, LA

Horrible service. After 6 months of stringing me along I had to threaten to sue them to get a refund. I know others who have also had poor experiences with TDN. In addition, just take a look at the numerous negative reviews on the Better Business Bureau page.

2 years ago

Reply from Tax Defense Network

Thank you for providing this feedback about your TDN experience. We want you to know that we consider our client feedback to be an invaluable tool crucial to the improvement of our services. We are disappointed to hear that you felt our services weren't of value to you. We can assure you that our team will be utilizing this information to create better client experiences in the future.

We would also like our clients to know that if at any point they have a servicing concern they would like to address with us, they may do so by contacting our Client Care Team directly at (877) 856-5118. We take our client concerns very seriously and will always appreciate the opportunity to make things right!

Jan. 3rd, 2022

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Chris Hester Miamisburg, OH

$2500 to make a phone call to irs . Lowered monthly payment , but extended term by 3 more years. Been almost 2 months and still now clue exactly what I owe. I 2ould not recommend using this company. I could have done what they done by making a phone call myself to IRS.

2 years ago

Reply from Tax Defense Network

Hello, Chris. We are sorry to hear that you are dissatisfied with your TDN services. While our team will always work to reduce a client's debt, unfortunately, not all clients qualify for the reductions they are hoping for. While a reduction in monthly payment may be of benefit to you, we understand you were expecting more from your resolution options. We're saddened to know that this had such a negative impact on your perception of our services. We truly value all of our client feedback and will certainly use this information to determine how we can create better client experiences in the future. Thank you for taking the time to provide this feedback, Chris!

Dec. 15th, 2021

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Sandy Porter Clarksville, TN

I had two people work with me however Marchell B rocked it!!! Marchell was friendly, on time, direct and passionate about helping me with my case.

3 years ago

Reply from Tax Defense Network

Hello, Sandy. Thank you for your kind words. We're glad that Marchell and MoneySolver were able to assist you!

Feb. 1st, 2021

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Seth Smith La Vernia, TX

Extremely professional, they not only explained my case in details that made sense, but completed it promptly.

3 years ago

Reply from Tax Defense Network

Seth, we appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you resolve your tax concerns and we hope that you come back to us for your future tax filing needs.

Feb. 1st, 2021

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Dee Phelps Lafayette, IN

Brittany B was always very nice to me and helpful. She was great to work with. I would recommend her to anyone

3 years ago Edited January 10, 2024

Reply from Tax Defense Network

Hi, Dee. Thank you for this incredible review! We truly appreciate our clients taking the time to provide such positive feedback. We are happy that Britney was able to make this such a positive experience for you.

Dec. 28th, 2020

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Melissa Bellamy ,

It took a while for me to get started the team and company was very supportive and patient thank you

3 years ago

Reply from Tax Defense Network

Hello, Melissa. We understand that these situations can be difficult and we're happy to have been able to assist you. We sincerely appreciate your feedback!

Nov. 30th, 2020

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DONNA ANDRES St Louis, MO

John has been the best in my experience, always timely, efficient, knowledgeable and provided great service.

3 years ago Edited September 14, 2021

Reply from Tax Defense Network

Hi, Donna. We're glad to hear that John made this a positive experience for you. We sincerely appreciate your feedback and are happy to have been able to assist you!

Nov. 18th, 2020

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E Buford Pittsburgh, PA

My experience was fantastic, especially due to the thorough professionalism of Tax Analyst Stephanie T!!!!!!!

3 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Oct. 28th, 2020

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David McClendon San Diego, CA

Ruth R have been a pleasure to work with. She answered all my questions and responded to my inquiries very quickly.

3 years ago

Reply from Tax Defense Network

Thanks for the positive feedback. We sincerely appreciate you placing your trust in our company, and we are so happy that we were able to resolve your tax problem. Don’t hesitate to reach out to us, should you ever need us again.

Oct. 13th, 2020

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Adib Manzari Tavakoli Palm Beach Gardens, FL

Well explained steps of the case with helpful information. very patient and clear customer service.

3 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Sep. 21st, 2020

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Joyce Banks Fuquay-Varina, NC

3 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you!

Aug. 24th, 2020

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Connsetta dismuke East Hartford, CT

The first person that handled my case. Wasn’t doing anything an it went on for awhile. But Marie kept in touch by phone and emails.

3 years ago

Reply from Tax Defense Network

We really appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you with your tax issue and we hope that you will continue to use us for your future tax filing needs.

Aug. 13th, 2020

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Mike Foster Halethorpe, MD

They worked as fast as they could considering the pandemic. My only problem was them losing track of what they had on file and what they needed.

3 years ago

Reply from Tax Defense Network

Thanks for the positive feedback. We sincerely appreciate you placing your trust in our company, and we are so happy that we were able to resolve your tax problem. Don’t hesitate to reach out to us, should you ever need us again.

Jul. 24th, 2020

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floyd J bowman Wichita, KS

They did a great job. Single father with two kids ,not able to pay a lot of money they work with me great

3 years ago Edited September 14, 2021

Reply from Tax Defense Network

Mr. Bowman,

Thank you for your feedback. I will have our management team reach out to you today to review your concerns.

May. 6th, 2020

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GREG C DIMAS Anaheim, CA

It took a lot of work but my tax issue is finally resolved, Heather and the Tax Defense Network did a great job.

3 years ago

Reply from Tax Defense Network

Mr. Dimas,

Thank you for allowing us to assist you with your case, and thank you for your kind words and positive review.

May. 1st, 2020

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Cynthia Riel Rockland, MA

Are experience with tax Defense network has been pleasant and professional definitely would recommend your services .

4 years ago

Reply from Tax Defense Network

Ms. Riel,

Thank you for the recommendation, and for choosing us to assist you with your case.

Apr. 17th, 2020

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Derrell Roberts Pasadena, TX

The great customee service britney provided was excellent.She kept in contact and was very informative.

4 years ago

Reply from Tax Defense Network

Mr. Roberts. We are thrilled that you had a great experience with Britney and that she kept you informed throughout this process.

Mar. 31st, 2020

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Kent Szarabajka Mundelein, IL

It was a longer process then I expected just under 2 years, lots of information gathering ,in the end it all worked out

4 years ago

Reply from Tax Defense Network

Thank you for being patient with us, and we are glad that everything worked out to your benefit in the end.

Mar. 27th, 2020

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Christine Brown Auburn, ME

Tiffany is knowledgeable, understanding and helpful. She responds quickly and works with you to reach resolutions.

4 years ago

Reply from Tax Defense Network

Tiffany is great! Thank you for taking the time to comment on your positive experience.

Mar. 27th, 2020

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Jay who Chicago, IL

I’ve only recently started working with the company, so far it’s been no problems and Steven F and Viridiana C have been more than helpful

4 years ago

Reply from Tax Defense Network

Hi Jay. Welcome aboard. We are so happy everything is going well so far. We have a team of people that have your back so don't ever hesitate to reach out to any of us. We want to exceed your expectations. You deserve the best.

Mar. 2nd, 2020

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damon paquette Cathlamet, WA

Tax Defense Network did help me with all the process of what forms and helped meet the demands from the IRS agent, Ruth R was very helpful.

4 years ago

Reply from Tax Defense Network

Hi Damon. We really appreciate you taking the time to leave us such a great review and the shout out to Ruth. She is a true asset to our company and really knows her job well. We are glad you chose us to help with all your needs. Feel free to reach out to us if you need anything at all.

Feb. 25th, 2020

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Shannon Rourke Middletown, CT

I have been working with this company for over a year and my tax issues remain. As of now the statue of limitations runs out on one of my returns in April. Meaning the return won’t be applied to my balence. These were supposed to have been filed 5 months ago and I am again for the third time faxing signatures for these returns to be sent.

4 years ago

Reply from Tax Defense Network

Hi Shannon. We sincerely apologize if we did not meet your expectations. I am showing your case has been recently resolved. We would love to review your case with you. I will reach out to you by phone or you can reach us at 888-829-0563 ext 165.

Feb. 25th, 2020

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Kelly A Sheridan Chicago, IL

Miss tiffinay w is a very considerate lady.also in coordinating all people to resolve this situation.

4 years ago

Reply from Tax Defense Network

Hi. Kelly. Thanks so much for leaving our Orriell and Tiffany such wonderful reviews. It takes a team to take on the challenge and we are so grateful we were here to help. They truly understand the stress and financial burden it could create, so they take the extra time and energy it takes to get it done right for you. It has been our pleasure to help.

Dec. 23rd, 2019

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T.Counts Portland, OR

Good experience. Staff was very helpful. Da' Shana T worked closely with me to ensure I got the lowest price agreement in the fastest time frame.

4 years ago

Reply from Tax Defense Network

H T. Counts. We would like to say thanks so much for leaving us a wonderful review and shout out for Da'Shana. She definitely does great work and a true asset to our company. We understand how stressful this could be and so glad we were able to help. It was our pleasure.

Feb. 12th, 2020

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richard wallace Brooklyn, NY

This company has been wonderful! They got me the best possible deal. Heather was amazing to work with.

4 years ago

Reply from Tax Defense Network

Hi Richard. We really appreciate hearing what an amazing job Heather has done. We think she is amazing as well and a true asset to our company. We like to take this time to thank you for your wonderful review. It means so much to us to hear from our clients. Thanks again.

Feb. 4th, 2020

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Tim Flint Sunbury, OH

ABSOLUTELY DO NOT USE THIS COMPANY!! was told one price then charged another. Impossible to have your representative to get back in contact with you. I do not believe the Attorney Represented me like he or she should have. Do your research before hiring this company

4 years ago

Reply from Tax Defense Network

Hi Tim. It was a pleasure speaking with you today. I look forward taking a deep dive into your case to see if we can go another direction. Thanks for allowing me the opportunity to look into this for you to see what we can do.

Feb. 3rd, 2020

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RANDY Brisbone Dalzell, SC

Max W and staff help me out of a bad situation. IRS won't take my calls and listen to me. Thank you from the bottom of my heart.

4 years ago

Reply from Tax Defense Network

Hi Randy. It was truly our pleasure to partner with you to get you in the situation that is best for you. To some you may be just be another number but to us you are a real live person with a situation that we could make better. We strive to help each and every client as if they were the only one. Thanks so much for letting us know we got it right.

Dec. 19th, 2019

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Erin West Bloomfield, MI

Max is very patient and kind. He explains things in a way that I can understand exactly what is going on.

4 years ago

Reply from Tax Defense Network

Hi Erin. Thanks for calling out Max. He is true asset to our company. His true compassion for his client shines through each and every day. This is never easy going at alone, and we are glad you chose TDN to help. We are only a phone call away should you need assistance.

Dec. 13th, 2019

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Jennifer Arbogasr Newport, KY

Not good at all. Was given to a lot of people, never received call backs. Took over 2 years and issue was never resolved. I strongly advise people not to use this company. Paid a lot of money for nothing. I finally started making payments on my own which is what I should of done instead of depending on this horrible company to help me out.

4 years ago

Reply from Tax Defense Network

Hi Jennifer. I want to thank you for leaving us some honest feedback and this will help us improve. I look forward to getting this resolved for you and exceeding your expectations. I will be my pleasure to work with you.

Dec. 10th, 2019

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KATHY MEINCKE

I agree they did nothing that I could not have done my self with the IRS . They took money and I received no reductions and it took months to get it settled. I would give them -1 star if i could the IRS rep agreed the are like scammers. Kathy M in WI

4 years ago

Reply from Tax Defense Network

Hi Kathy. Thanks for leaving us your feedback. We would like to review your account with you to see if we can wow you. I will try to reach out to you as well as you can reach us at 888-829-0563 ext 165

Nov. 21st, 2019

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Jackie Sirois Colchester, CT

I gave one star...wouldn't even rate them that !!!! These people take your money, promise you they can take care of everything and then do NOT A THING for you! won't return call.. My result was they did absolutely nothing after I paid them!!! My Advise to anyone looking is DO NOT USE THIS SERVICE...find another one!

4 years ago

Reply from Tax Defense Network

Hi Jackie. We would like to say thanks for leading us feedback as this can only help us get better. We have take a review of your case and have reached out to you to go over the details of your case. You can feel free to reach out to us as well at 888-829-0563 ext 165.

Nov. 21st, 2019

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Steve Woodson Fort Wayne, IN

I worked with Deanna B, she was very helpful and kept me informed on this long process. I enjoyed working with her.

4 years ago

Reply from Tax Defense Network

Hi Steve. We would like to take this opportunity to say thanks a million for your wonderful review. It means a lot to us to know we are taking care of our clients. We are happy to hear Deanna was able help provide you with the relief you deserve. Feel free to reach out to us anytime if we can be of further assistance.

Nov. 7th, 2019

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James Tate Jr. Greenwood, IN

Great customer service and very knowledgeable and kept me well informed of what they were doing and explaining why.

4 years ago

Reply from Tax Defense Network

Hi James. Thank you for taking the time to leave us such a wonderful review. Our employees are dedicated to helping our clients and we are really glad it shows. It was a pleasure to be able to assist you. Don't hesitate to reach out to us if we can be of assistance in the future.

Oct. 1st, 2019

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adriano demos Pompano Beach, FL

My expectation was to pay 40 % less on the amount that I owe. with is $ 12.000.00 I like the lower amount per month . I can afford.

4 years ago

Reply from Tax Defense Network

Adriana, we appreciate having you as our client and you choosing to partner with us on your journey towards transforming your financial future.

Sep. 24th, 2019

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Dawn M Morgan Lynchburg, VA

Tax Defense helped me keep my home & not lose my bank accounts. I don't know what I would have done without them.

4 years ago

Reply from Tax Defense Network

Dawn, rest easy in the house and accounts you've earned. We will be here for you now and always. Thank you for being our client.

Sep. 19th, 2019

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Joe Houston, TX

Kent seemed to have my interest in mind'. I would recommend him and would come back to him for further problems.

4 years ago

Reply from Tax Defense Network

Joe, thank you for taking the time to leave us your feedback. Kent will be enthused to hear that he made such a difference in your life. Thank you for choosing to partner with us on your journey towards transforming your financial future.

Sep. 19th, 2019

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Linda Hahira, GA

Getting started was quite timely. I experienced problems with my data being filed and available for uploading at each phase of the process.

4 years ago

Reply from Tax Defense Network

Linda, thank you for your candid feedback. Thank you for choosing to partner with us on your journey towards transforming your financial future.

Sep. 19th, 2019

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Norma K Rockingham, NC

Tyler has been excellent. Very professional, knowledgeable and courteous. Tyler provides great customer service.

4 years ago

Reply from Tax Defense Network

Norma, thank you for taking the time to give Tyler such specific feedback. He will be enthused to hear that he made such an impression. Thank you for you choosing to partner with us on your journey towards transforming your financial future

Sep. 19th, 2019

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Karhy Taylor Redmond, OR

They answered all our questions and took care of our tax issues. East to talk to and we’re very helpful

4 years ago

Reply from Tax Defense Network

Hi Karhy. It makes are day when we are able to help our clients. Thanks for leaving a positive review, this will go a long way in helping others just like you. Deanna is a real asset to our company and we will pass this along to her.

Aug. 29th, 2019

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Joshua Campbell Carnegie, PA

They lied to me at every turn. You can literally call the Department of Education and they will ask for the same documents. I was told they would get my tax return withheld, but that didn’t happen either. I can’t believe I wasted money on this shame of a company.

4 years ago

Reply from Tax Defense Network

Joshua, I am sorry to hear the you've had such a negative experience. We would love the opportunity to make it up to you and discuss the details of your experience. Please reach out to us at your earliest convenience at .

Sep. 18th, 2019

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Dan

Tax Defense Network work diligently at our tax problem and coordinated with our CPA until the issues were resolved.

4 years ago

Reply from Tax Defense Network

Dan, this is great to hear. Thank you for choosing to partner with us on your journey towards transforming your financial future.

Sep. 18th, 2019

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Carroll Raleigh, NC

Everything started off kinda slow and we had some miscommunication but in the end everything was resolved and I’m very satisfied thanks to Jordan

4 years ago

Reply from Tax Defense Network

Carroll, thank you for taking the time to leave us your honest feedback and giving a shout out to Jordan. Thank you for partnering with us on your journey to transforming your financial future.

Sep. 12th, 2019

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Maanaima Tuese Fairbanks, AK

All I know is this company has been helping me to get information on how to get out of debt and be debt free sooner

4 years ago

Reply from Tax Defense Network

Hi Maanaima, thank you so much for taking the time to leave us this wonderful review! We’re so glad we were able to help you take steps toward a brighter financial future. We understand how stressful this could be. Our team is always ready to help you in the future with any tax, student loan, or business need you may have.

Jul. 30th, 2019