Name: Tax Defense Network
Rating: 4.4

star star star star star

Dennis OBrien

This company was very professional with helping me with my tax problem.The company took away my burden and worry. I would recommend this company and there employees.

6 years ago

star star_border star_border star_border star_border

Lawrence Homer Richland, WA

I owed back taxes - After doing some reviews of companies, I went with Tax Defense Network. After discussing my issue with them, they said they could help. Signed a contract and gave them all my information and started a payment process to TDN. Bottom line, I got the same repayment program through them that I could have gotten through the IRS. So, after several months of negotiating between the IRS and TDN (after which time I had finished paying off my bill with TDN, which was substantial), I still owed the IRS all the money from the original bill. Now it would seem that TDN could have told me right up front that they could not help me and saved me at least some of that payment. So, if you are looking for help with any tax relief company, make sure get some assurance upfront (hopefully in writing) that their payment is based on the success of the case.

7 years ago

star star star star star_border

CHRISTOPHER SPRATLEY Birmingham, AL

Christopher Spratley. Debrah A. was most helpful. This is a first time for me so it was a little hard for me to understand. But she was with me all the way. Thank you Debrah. God bless

7 years ago

star star star star star

Glenna Sterling Heights, MI

My tax defender advisor Diane N felt like a family member. Diane was very comfortable to deal with and extremely knowledgeable about the entire fiasco.

7 years ago

star star star star star

Linda Romano San Jose, CA

Knowledge, persistent nudging by Deborah A helped me do what I knew needed to be done. It is a relief that all my concerns have been addressed and finalized.

7 years ago

star star star star star_border

Steve Morello Houston, TX

DeeDee kept me informed and made sure everything was timely and in order. I greatly appreciated how she kept informed and walked me thru every step. Wish I had done it sooner.

7 years ago

star star star star star

Sedrick O. Smith Greenville, AL

Tax Defense Network helped me out a lot. They have great customer service. If anyone else need any help I would definitely recommend them to Tax Defense Network.

7 years ago

star star star star star

Evelyn Rodriguez Union City, NJ

We were very please with out come of my son tax problem, We want to thanks Mark Giles, Joe Rehm and the rest of the staff for they outstanding work again Thank you

7 years ago

star star star star star

Monica Crawford

Phenomenal service with this company. Highly recommend them! They never stopped working on our behalf, from day one! We knew who was on our side, Tax Defense Network!

7 years ago

star star star star star_border

Sophia Harvey

Tax Defense Network has already filed our return for 2015, they're on the ball. Great company to work with, with dedicated people and amazing customer service. Thank you Tax Defense Network!!! You are the best!

8 years ago

star star star star star_border

Alvin Santiago

Great people, great service, great outcome. We could not have asked for better service. We know why they're A+ rated with the BBB. They're fabulous.. Thank you Tax Defense Network!

8 years ago

star star star star star_border

Ray Oliver

Tax Defense Network is the best in the business. We had a debt of over $18000 from years of getting behind. Thankfully, we found TDN and they helped us put this debt behind us.

8 years ago

star star_border star_border star_border star_border

Van WA

Tax.defense group is a,scam! I paid 5 k and 2.days after they got their last payment. I called to remind them I was a customer and they printed out forms that were partially filled out and had the grammatical errors of a.12 year Old from Sarah and was informed, I have to fill out the rest of the lien release papers. This wasn't what I was promised my Chris who is the slick used car salesman of this hell trip. Then Sarah told me the mysterious lawyer.who is always.talking to the irs and never once.called me. Could not be reached. I have asked in about 5 different emails to.be given his name,and bar number. No answer. Chris .wants to talk on the phone. I prefer email as nothing he verbalized to this point has come to attrition. So what I have Is partially filled out offer,that Sarah assures me.would. Not.pass because the price was.to low, what is the point of their exercise then? Total waste.of,money would like to see the refund policyfjf

8 years ago

star star star star star_border

Sonya Greer

I was hoping to not have a tax debt at all, but I know that's not possible. Tax Defense Network got us into a super low payment and how we only have to pay it for 3 more years, instead of 10! Thanks, Team Tax Defense

8 years ago

star star star star star_border

Erika

Thank you so much, Tax Defense Network. You have saved my life and my family's life. I can now put my kids through college and not have to worry about the IRS taking it all!

8 years ago

star star star star star_border

Karle G Los Angeles, CA

If you are looking for cheap, unreliable tax help, GO SOMEWHERE ELSE. Tax Defense Network is top notch and the best in the country as far as I'm concerned. Great service, great people, great solutions! Thank you TDN!

8 years ago

star star star star star_border

Frankie W Manassas, VA

Working with Josh and his team of tax professionals was super easy and worth every dime. Tax Defense Network is a class act. No company is perfect, but they try really hard to be and I applaud them for that.

8 years ago

star star star star star_border

Ann Brad Los Angeles, CA

Thank you to Tax Defense Network and their team of tax professionals and attorneys. Never would we have been able to get his done without their help and guidance. I'd call them again if I ever needed them!

8 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Steve Zimmermann

They come on in their ads like they can reduce the tax burden. That didn't happen. Very disappointing. I could have set up my own payment plan. A waste of 1450.00

2 years ago

Reply from Tax Defense Network

Hello, Steve. Our team will always work to reduce a client's tax burden (when applicable), but unfortunately, not everyone qualifies for these reductions. We're saddened to know that this has impacted your perception of our services. Thank you for taking a moment to leave this feedback. We will use this information to create better client experiences in the future!

Apr. 8th, 2022

check_circle

Verified Customer

star star star star star

Erwin Masukidi Champaign, IL

You guys made me breathed and settle a huge payment agreement

2 years ago

Reply from Tax Defense Network

We're happy to have provided you with such a reassuring experience, Erwin. Thank you for leaving this wonderful review!

Mar. 23rd, 2022

check_circle

Verified Customer

star star star star star

Ivy Brown Baltimore, MD

Easy to apply, fast service , everyone was friendly , excellent attorneys

2 years ago

Reply from Tax Defense Network

Ivy, we are thrilled to hear of your positive experience during your time with TDN. Thank you for choosing our team to assist you with your tax matters!

Feb. 16th, 2022

check_circle

Verified Customer

star star star star star

Elizabeth Ann Ashburn Aurora, NE

They are very responsive, and diligently work to support your need.

2 years ago

Reply from Tax Defense Network

Hi, Elizabeth. Thank you for this great review! We appreciate you taking the time to leave this positive feedback. It has been our pleasure to assist you here at TDN.

Nov. 9th, 2021

check_circle

Verified Customer

star star star star star

James Guier Warm Springs, OR

Outstanding customer service and the outcome was better than expected.

2 years ago

Reply from Tax Defense Network

Hi, James. We are happy to hear that you are pleased with your results and our services. We appreciate you taking the time to leave this feedback!

Aug. 18th, 2021

check_circle

Verified Customer

star star star star star

Richard Palmer Zanesville, OH

They were very good once they got me with someone I could understand

2 years ago

Reply from Tax Defense Network

Hi, Richard. Thank you so much for taking the time to provide this positive feedback. We're happy to have assisted you with your tax concerns!

Aug. 18th, 2021

check_circle

Verified Customer

star star star star star

Carrie Solberg Sparta, WI

Very helpful and put my mind at ease. They did the best they could for me.

2 years ago

Reply from Tax Defense Network

Hello, Carrie. We understand that these situations can be difficult and we're happy to have been able to assist you. We sincerely appreciate your feedback!

Jul. 21st, 2021

check_circle

Verified Customer

star star star star star

Shanon Velcich Loveland, CO

You resolved my tax issues in a timely manner with affordable payments

2 years ago

Reply from Tax Defense Network

Hi, Shanon. We are so happy to hear that you were pleased with your results and with our services. We appreciate you taking the time to leave this feedback!

Jun. 30th, 2021

check_circle

Verified Customer

star star star star star_border

Walter Rooks, Jr Chattanooga, TN

Efficient service. Great feedback. Will return again and recommend my associates.

2 years ago

Reply from Tax Defense Network

Hi, Walter. Thank you for this great feedback about your experience. We're glad to know you are satisfied with your resolution and with our services. We hope you think of us for your future tax filing needs!

Jun. 15th, 2021

check_circle

Verified Customer

star star star star star

Baylor Fairman Henderson, NV

Amazing customer service. Quick to respond to emails and very professional.

2 years ago

Reply from Tax Defense Network

Hello, Baylor. We're happy to hear that you are satisfied with your resolution. It was a pleasure assisting you!

Jun. 8th, 2021

check_circle

Verified Customer

star star star star_border star_border

Willie bell

I didn't get what I needed, I am still paying the 3000.00 for something I could have called tax people and set

2 years ago

Reply from Tax Defense Network

Hello, Willie. Thank you for providing this feedback about your experience. We are very sorry to hear you don't feel that our services were of value to you. We try our best to provide our clients with services we feel will be of benefit to them. This is one of the reasons our company provides free consultations to anyone interested in establishing a tax debt resolution with our team. We appreciate your feedback regarding this matter. We will be reviewing your concerns and the information provided to create better client experiences in the future.

May. 24th, 2021

check_circle

Verified Customer

star star star star_border star_border

Roxana Green Union City, GA

I was given great service but they was not able to work a deal to reduce my debt even though I don’t have a job.

3 years ago

Reply from Tax Defense Network

Hello, Roxana. Thank you for your feedback. We are sorry to hear you are dissatisfied with your resolution outcome. Unfortunately, not all of our clients qualify for reductions in their debt, though we will always try our best to determine if a reduction is possible. We appreciate your honesty and thank you for your business.

Apr. 23rd, 2021

check_circle

Verified Customer

star star star star star

Alex Johnston Everett, WA

They were efficient, understanding, and did everything they said they would.

3 years ago

Reply from Tax Defense Network

Hi, Alex. We are so happy to hear that you were pleased with your results and with our services. We appreciate you taking the time to leave this feedback!

Mar. 2nd, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Paul Ewa Beach, HI

Did not deliver what was promised. It took over a year to get my taxes amended they don‚Äôt get back to me in a timely manner expected more for the money I paid

3 years ago

Reply from Tax Defense Network

Hello, Paul. Thank you for your feedback about your experience. We are sorry to hear that our services have fallen short of your expectations. We sincerely apologize for any lapse in communication you've experienced while working towards a resolution for your services. We try our best to work with our clients, by communicating on a schedule that suits their needs based on their preferred communication methods and locations. Please also understand that while resolving tax concerns is an urgent matter, it's important to allow our representatives the time needed to accurately complete your services. Our priority is providing a long-term solution for our clients, so it's important that we get things right the first time. Tax Defense Network is always working to improve our client experiences and your feedback will definitely assist us moving forward. Thank you again for bringing your concerns to our attention.

Mar. 5th, 2021

check_circle

Verified Customer

star star star star star

Tanisha Ferguson

Great customer service and efficient always there with answers.

3 years ago Edited January 10, 2024

Reply from Tax Defense Network

Hi, Tanisha. Thank you so much for taking the time to provide this positive feedback. We're happy to have assisted you with your tax concerns!

Feb. 10th, 2021

check_circle

Verified Customer

star star star star star_border

Sharon Artis Baltimore, MD

My experience was confusing in the beginning, then I got a new agent and everything went smoothly

3 years ago

Reply from Tax Defense Network

Hi, Sharon. Thank you for your feedback. We are sorry to hear of the difficulties you experienced while working towards the resolution of your case, but we're happy to have been able to turn things around. We appreciate your kind words and thank you for choosing TDN to assist in resolving your tax concerns.

Feb. 1st, 2021

check_circle

Verified Customer

star star star star star

Phillip Moseley

Very helpful and informative. I appreciated the phone calls and updates

3 years ago

Reply from Tax Defense Network

Hi, Phillip. Thank you so much for taking the time to provide this positive feedback. We're happy to have assisted you with your tax concerns!

Nov. 24th, 2020

check_circle

Verified Customer

star star star star star

David

They were very supportive and kept me updated during every step of the process.

3 years ago

Reply from Tax Defense Network

Thank you for taking the time to share your thoughts and feedback with us. We’re happy that you were pleased with our service and your results. If you ever need help with your taxes again, we’ll be here for you

Nov. 5th, 2020

check_circle

Verified Customer

star star star star star

Brett Burkett

Ms. Katrina C kept in the loop with every step of my case and its outcomes.

3 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Nov. 5th, 2020

check_circle

Verified Customer

star star star_border star_border star_border

Mae Campbell Pontiac, MI

Many mistakes monthly have been made especially in the payment area. Also no one gets back to you. I've been waiting on a call almost two weeks

3 years ago

Reply from Tax Defense Network

Hi Ms. Campbell, We will have our client care team reach out to you today.

Sep. 11th, 2020

check_circle

Verified Customer

star star star_border star_border star_border

Douglas A Williams Commerce City, CO

They didn't resolve my tax debt! I'm am still liable for the entire amount due with penalties and interest still accruing

3 years ago

Reply from Tax Defense Network

Mr. Williams,
We will have our management team reach out to you and go over any concerns you have with the resolution we set up for you.

Aug. 16th, 2020

check_circle

Verified Customer

star star star star star

Mark Franke Lake Havasu City, AZ

Good customer service. They did an outstanding job fir my needs

3 years ago

Reply from Tax Defense Network

We really appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you with your tax issue and we hope that you will continue to use us for your future tax filing needs.

Aug. 10th, 2020

check_circle

Verified Customer

star star star star star

Amber Atlanta, GA

Excellent customer service. Made the client feel better about their case

3 years ago

Reply from Tax Defense Network

We really appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you with your tax issue and we hope that you will continue to use us for your future tax filing needs.

Aug. 6th, 2020

check_circle

Verified Customer

star star star star star

Johnny

They did a great job. It is a great service. They are very helpful.

3 years ago

Reply from Tax Defense Network

Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences with others. We’re so happy that we were able to exceed your expectations!

Jul. 24th, 2020

check_circle

Verified Customer

star star star star star

David

Always do a great job. I feel that signing up was a great decision.

3 years ago

Reply from Tax Defense Network

Thank you for the positive review. Our team takes great pride in helping people, just like you, find the best solutions for their tax problems. We are so happy that you were pleased with our service.

Jul. 24th, 2020

check_circle

Verified Customer

star star star star star

Lolita

The agent Angela was excellent. I would recommend Tax Defense to anybody.

3 years ago

Reply from Tax Defense Network

Thank you for the wonderful review. We’re happy that you’re please with the results and that we were able to help you with your tax issue. If there’s anything else we can do, please let us know.

Jul. 24th, 2020

check_circle

Verified Customer

star star star star star

Nicholas

They were very helpful and trustworthy. It has been very relieving.

3 years ago

Reply from Tax Defense Network

Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences with others. We’re so happy that we were able to exceed your expectations!

Jul. 24th, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Ken Bryant Richmond, TX

Payed you the full amount as requested. However my taxes are not complete. And no one return calls or complete the work. Please advise on how you can help as promised

3 years ago

Reply from Tax Defense Network

Mr. Bryant,

Thank you for bringing your concerns to our attention. I know that our Manager Amy is working with you to move your case forward and resolve your concerns. Please contact her anytime.

Jun. 18th, 2020

check_circle

Verified Customer

star star star star star

jeffrey slater

always returned calls on time eager to get work done in a timley manner

4 years ago

Reply from Tax Defense Network

Mr. Slater - We appreciate the positive feedback and thank you for choosing us to assist you in this situation.

Mar. 25th, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Josko New York, NY

they promise one thing and do totally different thing. I told them how much i owe and they promised me to lover it by 60-80 % and they didnt lover it at all

4 years ago

Reply from Tax Defense Network

Hi Josko. We sincerely apologize you were not satisfied with the service. We are going to take a thorough review of your file. Our goal is to what is best for our clients. We will reach out to you or you can feel to contact us a 888-829-0563 ext 165

Oct. 29th, 2019

check_circle

Verified Customer

star star star star star

Lee Jacksonville, FL

Service is top shelf, dena has gone above and beyond for us.

4 years ago

check_circle

Verified Customer

star star star star star_border

Jennifer Peel

Back and forth paperwork can get overwhelming. Or having to resend things multiple times.

4 years ago

Reply from Tax Defense Network

Hi Jennifer. We would like to thank you for your feedback. We are constantly striving to improve our services and this will be an area of focus. We apologize for any inconvenience this may have caused. We truly appreciate you as a client.

Oct. 1st, 2019