Name: Tax Defense Network
Rating: 4.4

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Jim Briggs Pensacola, FL

The only thing positive about my experience with tax defense was the representative that I had at the end of the process, Kaitlyn W. Prior to working with her, I struggled to have any communication and felt that the promises your company made during my initial contact were very misleading. I was told that I would save more than enough in adjustments to my taxes to offset the cost of your services. I ended up with no savings for the $5,000.00 plus dollars I paid. My original representative closed my case without even letting me know that it was finished. I also, had two levies on my bank account by the CA Franchise Tax Board that I was not assisted with. In the end , Kaitlyn was the only bright spot in the whole experience. I appreciate her help.

4 years ago

Reply from Tax Defense Network

Hi Jim. Thanks for your honest feedback and we do apologize we did not meet all your expectations. I have tried to reach you by phone to take a thorough look on you account and would like to review with you personally. I will try to reach you again or you can call me at 888-829-0563 ext 165.

Jan. 14th, 2020

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Luc francois Akron, OH

I was desperate, I really didn’t believe they can help me but I know that I cannot do it by myself. The best decision that I made. They are the best

4 years ago

Reply from Tax Defense Network

Hi Luc. We are so glad you took a leap of faith and chose us to help. Most important we are glad we could prove you made the right decision. We appreciate you taking the time to leave us such a wonderful review. We are here for you anytime.

Jan. 28th, 2020

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Michelle Johnson Norcross, GA

Everyone was very helpful and Mrs. Tiffany W was very helpful and did everything in a timely manner. She took care of everything and got things moving

4 years ago

Reply from Tax Defense Network

Hi Michelle. We would like to say Thanks for leaving such a wonderful review. It was our pleasure to have you as a client. We really appreciate the shout out for Tiffany and so glad she was able to help. We are always here if you need anything in the future.

Jan. 28th, 2020

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Kim S

I am updating my original review I posted in September 2019. Take my advice and DO NOT USE this company!!! In the beginning they were great, and conveniently that is when they hit you up for a review. I have paid almost $4K to this company, which in hindsight, I wish I would have used toward my tax debt. I started with Deanna whom I have not heard from since before Thanksgiving. She assured me they were waiting on the IRS to negotiate a settlement. On 12/23/19 I received a certified letter from the IRS threatening wage garnishment. I have repeatedly attempted to contact her, sent her copies of the multiple notices I have received from the IRS. I have received absolutely NO RESPONSE. I don't even know if she works there anymore. Last week Tomika called when I was on a phone call at work. I was not able to answer the call. She sent an email requesting for me to respond with a convenient time for her to call. I responded to her within a few minutes to call me at 4:30. Did not receive a call that day, or the day after. On Saturday I received yet another certified notice from the IRS. I immediately sent Tomika an email expressing my frustration. She actually replied to me that evening with a message that "she doesn't work weekends" and told me to give her a time on Monday she could call. I told her I would be available at 1:00. Monday morning she sent an email asking what time zone I was in. I replied Eastern. Guess what - no phone call!!! I sent her a message later that afternoon explaining I was in the Eastern time zone in the United States (in case she was confused). Today is Thursday and I still have not been contacted!! I came home this evening with a notice from the IRS stating they are putting a lien on me. All I did by using this sham of a company was put a big target on my back! I am so frustrated! Shame on you! To top it all off they screwed up filling out my taxes several times because obviously they didn't take the time to read the tax organizers I filled out at the beginning of this process. That is what their business is! I will be contacting the BBB. Don't be fooled by the good reviews, they make sure you send one at the beginning of your case. Deal with the IRS on your own, you would be better off!!!

4 years ago

Reply from Tax Defense Network

Kim, thank you for taking the time to leave us your feedback. We take great pride in hearing that we were able to make such an impact. Deanna will be enthused to hear that she made such an impact. Thank you for partnering with us on your journey to transform your financial future.

Sep. 17th, 2019

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c karwacki Las Vegas, NV

I wish I could give a NEGATIVE star. I paid them 500.00 to go to the IRS for me, 2+ months they never returned my calls. when I finally did get to talk to someone they said my case had been closed, stating that they did not receive my paperwork. this was BS because I had gotten a call about refaxing 2 pages. I do have confirmation that everything went thru. they had no problem with them taking my money, but they sure did have a problem with contacting me. we will see how long it takes to get my refund. faxing over a signed paper and I stated I wanted my money back in 4 days. being on a limited income, people beware of scams.

4 years ago

Reply from Tax Defense Network

Hi C Karwacki. I do apologize if you had a bad experience, however we do not see you in our system as being a client of ours. Perhaps there was another company involved? If you have any questions you can give us a call at 888-829-0563.

Jan. 20th, 2020

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Lauren Largo, FL

In September 2019 I agreed to use services offered by Tax Defense Network. I then consulted my accountant and was advised that the issue could be easily resolved on my own. Same day I signed agreement I called Tax Defense agent back and cancelled the service. Almost four months later they have taken a fee of $810 from my checking account. Their lousy reason for this was “the agent noted on your account that you were undecided”. This makes absolutely no sense. They have agreed to refund the money, but it resulted in an overdraft and fees charged with my bank. My advice is beware. They appear to be shady crooks. If the business is in any way legit, they wouldn’t have to lie and steal from people. Disgusting!

4 years ago

Reply from Tax Defense Network

Hi Lauren. We would like to apologize if there is any miscommunication on your account. We would like to work with our accounting department and get this resolved for you. It is never our intentions to cause harm anyone, as we strive to provide excellent customer service. We will try to reach you again or feel free to contact us at 888-829-0563 ext 165

Jan. 3rd, 2020

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Richard & Donna Faust Altoona, PA

At first not thrilled then we ended up with John J he answers and returns calls I no longer had to go through 5 people just to get to the person I wanted to speak with we are very satisfied with John J's hard work

4 years ago

Reply from Tax Defense Network

Hi Richard & Donna. We wanted to say thanks for the wonderful review and hanging in there until we were able to get John assigned to your case. He is a true asset to our company and we are so thrilled John was available to work directly with you to get everything done. We really appreciate you.

Dec. 23rd, 2019

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TERRY WERTZ Miamisburg, OH

Marianelly M was very helpful and kind, always got back with me with in the same day, with answers,called on Monday and my case done by Friday. She did a awesome job.

4 years ago

Reply from Tax Defense Network

Hi Terry. We are so excited to hear how quickly your case was resolved and really want to thank you for leaving us such a wonderful review.. Thanks for your time in recognizing Marianelly, we think she is a true asset to the company. We couldn't have done with this without you. Don't ever hesitate to reach out if we can be of further assistance.

Dec. 17th, 2019

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Jayme Newcastle, OK

If I could leave a negative star I probably would! I have been more than patient with this company. For starters when I agreed to use this company I was assured and reassured that I would not have to pay the back taxes on the federal, only the state. The first person who helped me I could never reach, would never return my calls ect. My tax consultant changed 2 other times before Alex took my case. I will say he has been good. He is sometimes hard to reach but I’m sure he is busy. He has been honest about everything and helpful. However the first person who had my account never filed one of the years on my taxes. I had a deadline due to a state license that I hold and I ended up fixing everything myself which was a nightmare!!! (Alex did help get that year filed but that’s all) after that was fixed I was then informed I would be paying not only all of my state taxes back (which is fine I knew that from the beginning)but my all of my federal as well... ok I owe it, it is what it is if I have to pay it so be it..... That isn’t what I’m pissed about..... I’m mad bc Since the first guy messed up filing my taxes or IN THIS CASE NOT FILING them. I now have two tax liens, a garnishment, and they made my w4 where I claim 0 and I can’t change it at all. I have expressed my concerns with no response except from Alex who can’t help me any further with this particular issue. It’s been 48hrs and I am still waiting. I wish I would have never used this company and wasted 3k on something I could have done myself!

4 years ago

Reply from Tax Defense Network

Hi Jayme. I have reached out to you by phone to go over your resolution for the federal and the information needed to complete this next step. You can reach out to me again at the number below or I will try to reach you again. 888-829-0563 ext 165.

Dec. 13th, 2019

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Bill Bean Greeley, CO

Ashley and Paul have continued to do tremendous work for us year after year. They are thorough, expert professionals, and I recommend them to anyone needing tax services.

4 years ago

Reply from Tax Defense Network

Hi Bill. We are so pleased to have you back year after year. This allows other to put their trust in us too. Ashley and Paul make a great team gathering the information the information and the tax returns done right. Thanks again coming back and the positive feedback.

Dec. 13th, 2019

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Ruby Muhammad Chicago, IL

My experience has been bitter, sweet. Because I was under the impression that Tax Defense would be able to help me with my Student Loan debt. But as it turned out at this point they were not able to go further because I already have the Income Driven Repayment Plan (IDR) which I signed on 6-27-19.

4 years ago

Reply from Tax Defense Network

Hi Ruby. Thanks for leaving us feedback. We are happy to hear you were able to accomplish the best resolution. It is not an easy task to do on your own. If there is anything else we can help you don't hesitate to reach out to us.

Dec. 13th, 2019

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Sharon Winnsboro, TX

Irena B did a excellent job on working with me on my Tax problem as did the Lawyers that solved my tax issues. I give a thumbs up to the Tax Defense Network.

4 years ago

Reply from Tax Defense Network

Hi Sharon. We are so pleased to hear you had an excellent experience with Irena and staff. We strive to provide you with the best experience as well as get you in the best resolution that fits your needs and glad to hear it was a success. We are always available if we can help in anyway. Thanks for leaving us such a wonderful review.

Dec. 4th, 2019

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Rob Pompano Beach, FL

I had the pleasure to work with Maxwell on my case. He was very knowledgeable and proactive. He was able to work out a great deal and save me lots of money.

4 years ago

Reply from Tax Defense Network

Hi Rob. We are so happy for the shout out to Maxwell and we will pass this along to him . We strive to provide excellent customer service to each and every client. We are so glad we were able to provide you the option that works for you. We would like to thank you for leaving your kind words in this positive review.

Dec. 2nd, 2019

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Buddy Franklin Juneau, AK

At the start it seamed that there was no real direction to go. It was like i was the first customer that had this problem. The answers came from California Franchise Tax office... as to what we needed to do. Once that was communicated to TDN we were able to focus on getting the correct documentation. TDN was helpful in getting that all filled out.

4 years ago

Reply from Tax Defense Network

Hi Buddy. Thanks for leaving us you honest feedback. this will allow us areas to focus on. We really appreciate your patience through this process. We are happy everything was resolved for you, as we know how stressful this can be. Thanks again for allowing us the opportunity to serve you. .

Nov. 25th, 2019

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Judy Gordon Reidsville, NC

Tax Defense Network is the best to work with, very knowledgeable, courteous, and will help in many ways I worked with Heather she is the best thank you Tax Defense Network

4 years ago

Reply from Tax Defense Network

Hi Judy. Thanks for the wonderful review and calling out Heather. She is definitely a true asset to our company. We are so glad you chose us to help you get through this stressful time. We are just a phone call away should you need anything.

Nov. 21st, 2019

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Ronette Jalloh Richmond, VA

I contacted the Tax Defense Network in 2017 because we had a tax debt the was more than our combined annual salaries. They set up a loans for over $4000. PLUS INTEREST. That I am currently still paying and we received nothing from them. Little to no communications and when we asked question or wanted additional help it was always an additional fee attached, So we started with 20,000. owed to the IRS and as they have wiped their hands of us currently, We still owe the loan they got for us over 2000. and now our IRS debt is over 60,000. I kid you not, we were advised that the only resolve he could help us with is to stop collections. We will still have levies and liens and the interest will continue to accumulate. We just have to wait 10 years to see if they will cancel the debt or remove it off of us. we barely make 60,000 combined. RIP off I am so sorry I contacted them. I am so disappointed

4 years ago

Reply from Tax Defense Network

Hi Ronette. I sincerely apologize you did not have an exceptional experience. We would like to review you all the details of your case with you. We will be reaching out to you shortly or you can feel free to reach out to us at 888-829-0563 ext 165.

Nov. 8th, 2019

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Audrey Walls Nashville, TN

I am very,very unhappy with Tax Defense. They have done nothing but get me into a contract to pay them. They have not gotten my taxes reduced and advised me to pay the IRS monthly as well as pay them. They could have been honest like Optima Tax, once they learned that I was on an installment plan with the IRS they told me that they could not help me. They appear to only want your money, they didn't help me, I will still have to pay the IRS the amount I presented to them, they got me no relief, just got me owing them thousands of dollars as well. I would not recommend them to anyone, the are not honest.

4 years ago

Reply from Tax Defense Network

Hi Audrey. I do apologize you were not happy with our services. I am committed to reviewing your case and making sure everything is taken care of that needs to be done. I will be back in contact with you soon. You can reach me at 888-829-0563 ext 165

Oct. 31st, 2019

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Jin Columbia, MD

Irena was so helpful and updated every single details. Help me understand what situation I am in and tried so hard to help me to solve the problem. Thank you

4 years ago

Reply from Tax Defense Network

Hi Jin. We would like to thank you for your kind words. It was our pleasure to assist you with all matters and so glad to hear how helpful Irena was for you. She is a true asset to our company. If you ever need anything in the future we are a phone call away.

Oct. 30th, 2019

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Rob Pittsburgh, PA

Very organized professional and knowledgeable. Great group that work in sync to actually help . Treats ppl like youd expect . Went above and beyond .. thank you guys

4 years ago

Reply from Tax Defense Network

Hi Rob. We would truly like to thank you for this amazing review. It means so much to us not only to provide exceptional customer service but to hear from our clients that they appreciate our service. It has been our pleasure to be able to help.

Oct. 29th, 2019

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Angie Parrilla Ontario, CA

Brandy really helped me out with all my questions and concerns she explained everything to me. They were here for me to help in this tax journey. Than you so much.

4 years ago

Reply from Tax Defense Network

Hi Angie. Brandy will be enthused to hear how excellent her service has been. Thank you for taking the time to leave us your feedback and choosing to partner with us on your journey towards transforming your financial future.

Oct. 21st, 2019

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Michael Elliot Independence, OR

I want to thank Tax Defense network for all there help with my case. My attorney, Ruth R, did a great job and I am thankful for her help and assistance. Very professional.

4 years ago

Reply from Tax Defense Network

Hi Michael. We would like to say thank you for giving Ruth and our team your appreciation. It's clients like you that drive us to do our very best. It was our pleasure to partner with you. Should you need our assistance again or if you just have a question don't hesitate to call.

Oct. 9th, 2019

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D.T. Tacoma, WA

We were treated courteously with respect and empathy for the course of our service. Ruth R was helpful and informative and was there every step of the way.

4 years ago

Reply from Tax Defense Network

Hi Deb. Thank you for the nice review. We are so happy you had a positive experience with Ruth. She is a true asset to our company. We are dedicated to providing our clients with outstanding service. Feel free to reach out to us if ever need additional assistance.

Oct. 1st, 2019

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Slade Ingram Baytown, TX

Deena B was very professional, kind and helpful in handling my tax problems. She got the job done in a spectacular fashion! I'm extremely satisfied and grateful.

4 years ago

Reply from Tax Defense Network

Hi Slade. We would like to thank you for leaving us the positive review. We are so pleased to hear Deanna done a spectacular job in getting everything resolved for you. Taxes are complicated. We want to thank you for choosing Tax Defense Network to assist you in this matter. Feel free to reach out to us if there is anything we can assist you with in the future.

Oct. 1st, 2019

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Denise and mike Dobbs Dallas, GA

We have had absolutely no help after paying $2700 to your company . We were told last dec that our 15 and 16 taxes were closed with zero balance owed. In April of this year got a notice from irs stating we owed $26.000. A “mistake” on your part. We have been sent from person to person on our case. Couldn’t get our original case worker to respond to our issues. A complete letdown. Now after nothing done since April we are having to pay $480 a month for who knows how long. Very upset and feel like we were taken advantage of after our initial payments were made. Nothing absolutely nothing was done to lessen our amount or even interest! We work hard for our money and expected your company to do the same to help us out.

4 years ago

Reply from Tax Defense Network

Hi Denise and Mike. We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. We strive to provide excellent service to meet our clients needs. We would like the opportunity to review your concerns and do what we can to make them right. We will reach out to you in the next 24 hours or if you prefer you can reach us at 888-829-0563 ext 165

Sep. 30th, 2019

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Donna Whitwell, TN

I just spoke with Josh A at tax defense network. He was very helpful in advising us with our tax issue. Very honest and up front. Integrity means a lot these days.

4 years ago

Reply from Tax Defense Network

Hi Donna. We are so happy to hear Josh was able to assist you on what could be a very stressful situation. Taxes are complicated and we have the knowledge. We agree honesty is the best policy and that what we practice. Thanks for leaving us a positive review.

Sep. 25th, 2019

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Sandra Ard Watford City, ND

Tax DEFENSE NETWORK IS THE BEST. They put my mind at ease and got the job done always there to calm me down when I had a melt down over unpaid taxes.Great Team of experts.

4 years ago

Reply from Tax Defense Network

Sandra, thank you for such a shout out. You are awesome and we appreciate having you as our client.

Sep. 20th, 2019

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Debbie Fort Worth, TX

Corrie was great but I had one issue that wasn’t addressed for months only because she didn’t understand it at the time but she got it taken care of and learned as well

4 years ago

Reply from Tax Defense Network

Hi Debbie. We would like to thank you for leaving us the positive review. We are so pleased to hear Corrie was able to get everything resolved for you. We always strive to do our very best. Feel free to reach out to us if there is anything we can assist you with in the future.

Sep. 24th, 2019

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angela Murrieta, CA

Ruth R. is amazing. She is kind compassionate and professional. Takes the fear out of dealing with the IRS even followed up with me a month later. Really happy

4 years ago

Reply from Tax Defense Network

Angela, thank you for taking the time to give Ruth a shout out and for choosing to partner with us on your journey towards transforming your financial future.

Sep. 20th, 2019

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Melinda Yao Atlanta, GA

John J is a rock star...he never disappoints...no matter the issue he has a comfortable resolution...I have recommended your organization to several friends

4 years ago

Reply from Tax Defense Network

Melinda, if we could recommend you as a client we would return the appreciation. John will be enthused to hear that he made such a difference for you. Thank you for being our client.

Sep. 19th, 2019

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Guccilittlepiggy Whittier, CA

So far so good. My case is not complete yet or else i would give 5 stars. I like how thorough and helpful everyone has been. No BS and very pleasant to deal with. Paying for their services is worth the peace of mind.

4 years ago

Reply from Tax Defense Network

Gucci, thank you for your candid feedback. We look forward to continuing our relationship. Thank you for being our client.

Sep. 19th, 2019

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Chris Parker, CO

Working with Irina B. She is absolutely fantastic and has helped me navigate my tax issue and come up with a solution. Highly recommend to others to work with!

4 years ago

Reply from Tax Defense Network

Chris, thank you for giving a shout out to Irena she will be ecstatic to hear that she left such an impression. Thank you for choosing us as your partners on your journey towards transforming your financial future.

Sep. 19th, 2019

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Jimmy Scott Noblesville, IN

Maxwell has been an advocate for me and my tax situation. Only constructive criticism I have is that Maxwell is very busy and takes a while to get in contact with over the phone. Email gets quick responses.

4 years ago

Reply from Tax Defense Network

Jimmy, thank you for taking the time to leave us your feedback and give Maxwell such candid feedback. Thank you for choosing us to partner with you on your journey towards transforming your financial future.

Sep. 19th, 2019

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Daniel Pedersen Manitowoc, WI

Corrie C. and Matthew C. where both very pleasant to work with. Corrie was exceptional and extremely professional and helpful through this whole process.

4 years ago

Reply from Tax Defense Network

Daniel, Corrie and Matthew will be enthused to hear from you. Thank you for choosing us as your partners on your journey towards transforming your financial future

Sep. 18th, 2019

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Donald Hight Homestead, FL

The Tax Defense Network is an excellent organization. Deanna B and the rest of the people at the Tax Defense network helped me to save thousands. They did a wonderful job.

4 years ago

Reply from Tax Defense Network

Donald, thank you for giving Deanna B and our team your appreciation. We will be here for you now and always. Thank you for being our client.

Sep. 18th, 2019

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Joseph Tucson, AZ

Unfortunately our original payment plan was messed up by the IRS but as soon as I found out Tax Defense got on the issue right away to resolve it thanks to Corrie C and her team!

4 years ago

Reply from Tax Defense Network

Hi Joseph. We understand taxes are complicated and so glad we were able to step up to the plate and get this resolved for you. We will pass this nice review on to Corrie and team. Together with you we were able to make a difference. We are a ring away if you ever need anything.

Aug. 30th, 2019

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Joe Starosta Muskego, WI

Problem with IRS over Business taxes, from Business we closed over 10 years prior. Tax Defense Network cleared them up! Saving me over $34,000. Great Work!

4 years ago

Reply from Tax Defense Network

Hi Joe. We are so happy you are pleased with our service. Now this is what I call a good pay day. We are overjoyed we were able to get this resolved for you. Thanks for taking the time to leave us feedback.

Aug. 30th, 2019

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Mary Ann Pappone Harwood Heights, IL

I am very pleased how you helped resolve my situation. Corrie C is an asset to your company I would definitely refer you as a professional and ethical business

4 years ago

Reply from Tax Defense Network

Hi Mary Ann. It was our pleasure to be of assistance. We truly have an asset in Corrie. We will pass this along to her, as she will be happy to hear your positive comments. Feel free to reach out to us if we can help in the future.

Aug. 30th, 2019

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Daniel Littleton, CO

I don't really have much good to say about TDN. I took on there service in March of 2018 to help with my huge tax problem to the tune of $30,000. I had to take out a $6000 loan to pay for TDN services. To make a long story short I paid $6000 to TDN to negotiate a payment plan to the IRS. This is something I could have done myself with the IRS. I hired TDN to negotiate my tax bill down to a affordable level. They didnt do it. I owed the IRS $30,000 dollars from the beginning and now due to hiring TDN I can add a additional 6k to my tax bill. Think twice before hiring these crooks. Thanks TDN for doing absolutely nothing

4 years ago

Reply from Tax Defense Network

Hi Daniel. We want to sincerely apologize if we did not meet your expectations and appreciate your feedback. We strive provide the best service for each and every one of our clients. If you could please reach out to us at 888-829-0563 ext 165 we want to see what we can do to make this right.

Aug. 28th, 2019

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Patty Perrysburg, OH

My consultant brandy H was very professional and kept me informed of every step with the IRS. It was a pleasure working with her and would recommend anyone to her.

4 years ago

Reply from Tax Defense Network

Hi Patty. Thanks for letting us know about your experience. We are so proud to have Brandy as part of our team, she is a true asset. I will pass this along to her as I know this will make her day. We are here for you if ever you have any questions.

Aug. 21st, 2019

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Eric Glassberg Brooklyn, NY

Tracey M was extremely helpful with my tax problems at times I was really difficult to work with but Tracey was always patient with me I would reccomend her to everyone

4 years ago

Reply from Tax Defense Network

Hi Eric, thank you so much for taking the time to leave us this wonderful review! We realize how stressful this was for you. We’re so glad we were able to help take steps toward a brighter financial future. We’re also happy to hear you appreciated Tracy’s work! We’ll pass along the kind words to her. Our team is always ready to help you in the future with any tax, student loan, or business need you may have.

Aug. 2nd, 2019

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NOT VALID White Bluff, TN

IF I COULD RATE THIS COMPANY A "0" STAR I WOULD. THIS HAS BEEN GOING ON SINCE JANUARY. I PAY EVERY MONTH FOR SERVICES THAT ARE LESS THAN WHAT THEY HAD EXPRESSED TO ME WHAT WOULD BE NEGOTIATED. THE AGENTS THEY SENT ME TOO IN NJ HAVE BEEN SNOTTY ON THE PHONE. EMAILS SUCH AS "LETS GO, I NEED THIS INFORMATION" THEY REFILED MY TAX'S AND SENT THEM TO THE IRS AND THEN SETTLE A DEAL WITH THE IRS FOR MORE THAN THE 1040S THEY SENT IN TO THE IRS. HOW DOES THAT HAPPEN?? HOW AM I STILL PAYING THIS RIDICULOUS PLACE EVERY MONTH FOR THE NEXT TWO YEARS. I ASKED OVER AND OVER TO BE REASSIGNED DUE TO THE FACT THAT THE NJ AGENT WAS NOT DOING WHAT WAS SUPPOSED TO BE DONE. NOTHING HAPPENS. I RECIEVE A LETTER STATING THAT AFTER MONTHS OF NEGOTIATING WITH THE IRS THIS IS THE MOST THEY WILL COME TO TERMS WITH... BULL.. THE IRS HAS THEN NOTED SPEAKING TO THEM 2 TIMES AND THE LAST TIME THEY SPOKE TO THEM WAS IN APRIL.. HOW DOES THAT WORK? THE IRS HAS NOT EVEN FINISH PROCESSING THE 1040 THAT WERE FILED BY THE NJ AGENT.. BUT YET THEY SETTLE A DEBT ON INFORMATION THAT IS NOT CORRECT. DO NOT USE THIS COMPANY. DO NOT BELIEVE THEM AT ALL.

4 years ago

Reply from Tax Defense Network

We are sorry to hear the you've had such a negative experience. We would love the opportunity to make it up to you and discuss the details of your experience. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

Jul. 29th, 2019

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Jamie A Freeman Peoria, AZ

Maxwell W has been absolutely amazing. Always available to save us from the IRS when I needed him. Thank you Max for always helping my husband and I.

4 years ago

Reply from Tax Defense Network

Jamie, Maxwell is one of our resident Tax Superhero's. Thank you for choosing to partner with us on your journey towards transforming your financial future.

Jul. 29th, 2019

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Laura Bird Mount Vernon, WA

I am unhappy with my experience and have already shared this a few times with your company. You keep sending me a review also as if you didn't receive the others I sent. I was promised things and pushed hard to enter into an agreement with your office that would reduce my tax debt. No tax debt was reduced and you set up a plan that will undoubtedly fail in the near future. I am in more tax debt now and I'm out the $5000 you charged me as well. I do have a payment agreement set up with the IRS now but I had one before that I had set up with them that was much better. Now the payments that IRS are requiring are too high for me to possibly make.

4 years ago

Reply from Tax Defense Network

Laura, thank you for taking the time to leave us your candid feedback. We are sorry to hear that you've had such a negative experience with us. We are always striving to keep the conversation open on what we can do to get better for our clients and you. Thank you for being our client and we appreciate the opportunity to be of service to you. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at if you have any further feedback or if you would like to discuss your experience more in detail. We look forward to continue getting better.

Jul. 23rd, 2019

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Janice M. Comer, GA

I am so sorry I ever trusted these people to help me. Of course they got paid almost$4,000. up front so what's their hurry?!? December, 2018 is when I contacted them. Today is July 18, 2019. Still no resolution. I'm actually on hold right now with the IRS. I am tired of waiting, I'll talk to them myself. When this is resolved I will be calling the BBB. The last time I got an email from them it was for my 2018 1040. I faxed it to them months ago. I haven't heard a word since! Meanwhile I'm paying monthly payments for the loan they arranged for me so they'd be paid. I will always voice my experience with the tax defense network!

4 years ago

Reply from Tax Defense Network

Janice, thank you for your candid feedback. We are sorry to hear that you have had such a negative experience. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

Jul. 22nd, 2019

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Dorothy Branch Loris, SC

It was a rocky start, but eventually Miss Veronyca W took over my case and handled everything. She made sure, that my taxes were done correctly and arranged a payment arrangement with the IRS, that I could handle.

4 years ago

Reply from Tax Defense Network

Dorothy, we appreciate you taking the time to shout out Veronyca she will be enthused to hear that she made such a difference with your experience. We thank you for the opportunity to partner with you towards transforming your financial future.

Jul. 2nd, 2019

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J Sanchez Pagosa Springs, CO

The Tax Defense Network responded quickly in helping us in our situation. I appreciated the honesty regarding our circumstance and thankfully we got set up with a plan. All staff were very helpful, knowledgeable and nice.

4 years ago

Reply from Tax Defense Network

J, thank you for being our client. It was our pleasure to serve you and we look forward to continue being of service to you.

Jun. 28th, 2019

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Wylie Wellsburg, WV

My initial impression was hopeful, but that soon died after my first consultation. The lady seemed confused and half asleep. I had no co guidance in her at all. She never answered calls or emails and was imposing legal to get in touch with. I sent her everything I had received from The IRS at my time and cost. Her first initial suggestion was to call and make voluntary payments. I though to myself, 2400 dollars and that's what I get. They assigned me a new tax expert and the final options that they gave me was the same as the original IRS documents I sent them. From what I see they copied it off of the document I sent them, just in a different format. So to sum it up, the worst decision of my life. Everything they told me I already knew. I have to say the o lytime they did contact me numerous times was when they were setting up their payment. I am definately going to speak with someone about their terrible service and what I believe to be a scam.

4 years ago

Reply from Tax Defense Network

Wylie, Thank You for taking the time to leave us your feedback. We are sorry to hear that your experience was not a pleasurable one. We are always striving to be better and with your help, we will be. We would love the opportunity to discuss your experience, please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at

Jun. 28th, 2019

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Brian Palm Bay, FL

Though our process was long... I still rate Tax Defense Network highly. They delivered when things were getting bleak. I will recommend their service whenever presented with the opportunity.

4 years ago

Reply from Tax Defense Network

Brian, thank you for your candid feedback and your patience. Thank you for the opportunity to serve you.

Jun. 28th, 2019

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Yolanda Laredo, TX

My experience with Tax Defense Network was horrible to say the least. Initially when they want your business they will call and email you every five minutes. Once they get your business and assign you a rep good luck getting a hold of that person. The person I dealt with is inexperienced, missed deadlines, I had to contact her to ask her if I needed to respond directly to letters because I hadn't heard from her and something was due the next day. Sent me documentation that belonged to someone else, wouldn't respond to text or emails until I contacted a supervisor . She always claimed to be sick, in court, on the phone with another client and also asked me to wait after tax season for her to answer my questions. Treated me like I was a burden. According to the contract I signed my issue was not resolved. You don't get credit for doing half the work and taking the whole payment. I would not recommend this company to anyone. Save your money, make a payment towards your taxes or do your research and higher an attorney or reputable firm that will do what was stated in their contract. This company is SMOKE and MIRRORS!!! STAY AWAY!

4 years ago

Reply from Tax Defense Network

Yolanda, Thank You for taking the time to leave us your feedback. We are sorry to hear that your experience was not a pleasurable one. We are always striving to be better and with your help, we will be. We would love the opportunity to discuss your experience, please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at

Jun. 28th, 2019

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Maria Oliveira Indian Trail, NC

My experience working with Irena B was great. She was professional, courteous and quick to follow up. I am very pleased with how my needs were met with Tax Defense Network.

4 years ago

Reply from Tax Defense Network

Maria, thank you for taking the time to give Irena a shout out. We take pride in helping our clients on their journey towards transforming their financial future. Thank you for being our client.

Jun. 18th, 2019