Name: Optima Tax Relief
Rating: 4.2

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Verified Customer

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Valencia Toliver

Everyone was always very nice to speak to through the process from beginning to end

4 years ago

Reply from Optima Tax Relief

Hi Ms. Toliver, thanks for reaching out and sharing your feedback. We found you great to work with too!

Mar. 4th, 2020

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Verified Customer

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Robert Las Vegas, NV

They stopped liens on my retirement pension. and set up temporary agreements with irs

4 years ago

Reply from Optima Tax Relief

Thanks for the review, Robert. We will continue to provide excellent communication on the status of your case, and we won't stop fighting for you!

Feb. 26th, 2020

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Verified Customer

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Douglas Hackett, AR

Very professional and courteous. They explain everything throughly so a tax novice understands.

4 years ago

Reply from Optima Tax Relief

Yes we do, Douglas! We take care of everything so you don't have to.

Feb. 26th, 2020

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Verified Customer

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Catherine Hickey Naperville, IL

Bait and switch company. They tell u one thing and deliver less than that. Communication between reps is terrible as one hand doesn't know what the other is doing. Pathetic for the money.

4 years ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. Rest assured that we strive to provide the highest quality of customer service as well as obtaining the best resolution for our clients.

With that said, we have full confidence in our staff to deliver excellent service and results. Our team truly goes out of their way for every client who hires us. We are extremely proud of our staff and the amazing work that they do in helping thousands of people solve their IRS problems every month. We have resolved over a billion dollars in tax debts for our clients. We have received the Torch Award for Ethics from the Better Business Bureau as well as many other awards recognizing our adherence to the highest ethical standards, consumer-first business practices, and community service.

We would sincerely appreciate the opportunity to speak with you directly and we are looking forward to your call.

Feb. 26th, 2020

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Verified Customer

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Eddie Fells III Birmingham, AL

Very professional.thorough in knowledge of the laws that could lessen ones quality of life.

4 years ago

Reply from Optima Tax Relief

Thank you for choosing us Mr. Fells! We enjoy working with you and we appreciate the feedback.

Feb. 26th, 2020

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Verified Customer

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Alfred kamaka Kailua-Kona, HI

They've helped me sort out my taxes and I'm in the resolution stage of it and my taxes were lowered

4 years ago

Reply from Optima Tax Relief

Hi Mr. Kamaka! Thank you, we're so pleased to help you!

Feb. 14th, 2020

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Verified Customer

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Paul Piercy Riverside, CA

Got started on my case right away . Keep me informed on progress and flexible payments.

4 years ago

Reply from Optima Tax Relief

Hi Mr. Piercy! We're happy to keep you informed and to have brought you to a great resolution!

Feb. 14th, 2020

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Verified Customer

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Jimmy Bailey. Brandon, MS

Did exactly as they said that they would and kept me informed during the whole process.

4 years ago

Reply from Optima Tax Relief

That's great to hear. We're happy to have made this process smooth and easy for you Mr. Bailey!

Feb. 14th, 2020

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Verified Customer

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William Price

Very thorough. Even though I have been slacking doing my part, they were always patient with me

4 years ago

Reply from Optima Tax Relief

Thank you Mr. Price, we're always happy to work with our clients and get the best resolution for them that is possible.

Feb. 11th, 2020

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Verified Customer

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Leander Woods

Professionalism of the assigned Case manager and her responsiveness to my concerns are excellent.

4 years ago

Reply from Optima Tax Relief

Excellent! We treat every case as the highest priority, so we appreciate your kind words.

Feb. 11th, 2020

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Verified Customer

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Floyd Jones

They were straight forward from the beginning explained what to expect didn't leave me hanging

4 years ago

Reply from Optima Tax Relief

It's great to hear from you Mr. Jones! We've enjoyed working with you and know we definitely wouldn't leave a client unattended. We want the best for all of our clients!

Feb. 11th, 2020

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Verified Customer

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PAMELA MARTIN-CAGER

the team was very helpful AND I WAS INFORM OF SOME VAULABLE INFORMATION CONCERNING MY TAX

4 years ago

Reply from Optima Tax Relief

Glad to hear it Ms. Martin-Cager! It's important for us to provide the best service possible for you!

Jan. 27th, 2020

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Verified Customer

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Jeff Howard

Supportive and communicative, good tools. Conservatively 4 until case wraps up, then will reevaluate.

4 years ago

Reply from Optima Tax Relief

Thank you Mr. Howard! We "aim for excellence," as one of our core values, so this is certainly appreciated!

Jan. 17th, 2020

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Verified Customer

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Scott Newschwander

outstanding service and outcome , would highly recommend to anyone with IRS problems

4 years ago

Reply from Optima Tax Relief

That's music to our ears! We have enjoyed solving your tax debt problems!

Jan. 14th, 2020

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Verified Customer

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Derrick Guice

Was very helpful to my needs and made sure I understood all of my need and make sure all my papers was right

4 years ago

Reply from Optima Tax Relief

Thank you, we appreciate that Mr. Guice!

Jan. 14th, 2020

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Verified Customer

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Phillip

I was behind 6 years, the helped me when, I had no where to hide and everything to lose.

4 years ago

Reply from Optima Tax Relief

Hi Phillip! Thank you for the feedback - we know how difficult of a process this can be so we've appreciated your patience and we're very proud of your resolution!

Nov. 19th, 2019

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Verified Customer

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John Whaley

Iwas slothful,with my paperwork. But they were very study with nthere notifications.

4 years ago

Reply from Optima Tax Relief

We hear you Mr. Whaley, and we're always on the look out for our clients' best interests! Thank you.

Nov. 19th, 2019

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Verified Customer

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Albert Kellum Jr

Great service kept me up to date with the progress of my case would recommend to anyone

4 years ago

Reply from Optima Tax Relief

Glad to hear it Mr. Kellum Jr! We want only the best for our clients.

Nov. 19th, 2019

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Verified Customer

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Tamarion Sanders

Because they take pride in their work and make sure that they do their best to help you

4 years ago

Reply from Optima Tax Relief

Yes we do, Ms. Sanders! Our team is very efficient and happy to help - true people pleasers! Thank you for the kind words.

Nov. 19th, 2019

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Verified Customer

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Jim P

Very helpful with my situation. They listened and walked me through the process.

4 years ago

Reply from Optima Tax Relief

Happy to hear it, Jim! Thank you.

Nov. 19th, 2019

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Verified Customer

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roy jamail

easy io track yor credit score gives you up dates and helps you get a good credit score

4 years ago

Reply from Optima Tax Relief

Hi Mr. Jamail! We're happy to hear that you like the other perks of working with us. Enjoy your resolution!

Nov. 19th, 2019

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Verified Customer

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Michelle Hudson Pinole, CA

Always willing to help with all questions and concerns putting your worries at ease

4 years ago

Reply from Optima Tax Relief

Hi Ms. Hudson! Thank you for your feedback. We are happy to have helped you throughout the process! So glad that you have been able to put all your worries aside, as well.

Nov. 19th, 2019

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Verified Customer

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Gene O. Carmack Jr.

Communication and intervention and attempting to resolve my case in a manner that is fair to me

4 years ago

Reply from Optima Tax Relief

Hi Mr. Carmack! Thank you for the feedback. We are so happy to have helped you and resolve your case!

Nov. 15th, 2019

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Verified Customer

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Samuel foster

They were very helpful and so polite made sure tou understand everything that's being done

4 years ago

Reply from Optima Tax Relief

Thank you for sharing that you found our team to be "very helpful and so polite!" We enjoyed working with you and we're passing on your very kind words.

Nov. 5th, 2019

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Verified Customer

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zachary painter

optima tax relief has help me through a hard time. great comsuer service, very easy to work with

4 years ago

Reply from Optima Tax Relief

Thank you for sharing, Mr. Painter! One of our core values is to "stay cool," and it's important to us to "stay cool, calm and collected," especially in such a difficult negotiation as tax debt. We know that it can be a complicated situation and incredibly difficult, so we are proud of your resilience!

Oct. 22nd, 2019

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Jeff Selby Austin, TX

I saved a ton of money using Optima Tax Relief to pull me out of a deep ugly IRS hole

4 years ago

Reply from Optima Tax Relief

The IRS can be challenging to work with, so we pride ourselves on negotiating for a better tax resolution on the behalf of our clients. Thanks Mr. Selby!

Oct. 22nd, 2019

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Verified Customer

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Mike Omaha, NE

Very friendly and supportive. Constantly kept me posted on how things were going.

4 years ago

Reply from Optima Tax Relief

Good to hear Mike, and we have enjoyed helping you. Congrats on your resolution!

Oct. 22nd, 2019

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Verified Customer

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Donna Cecil

Here for us and helped us to resolve our financial burdens. Gave reassuring support.

4 years ago

Reply from Optima Tax Relief

We are pleased to "be able" for you - a core value of ours that demonstrates our ability to be reliable, dependable, and cerdible! Thank you for working with us, and congratulations.

Oct. 22nd, 2019

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Verified Customer

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Sandra Haynie

You have helped me in every way possible.i have never had a problem with any of you employees.

4 years ago

Reply from Optima Tax Relief

That's so great to hear, Ms. Haynie! Thank you for sharing your personal experience with our process. We will let the team that worked with you know how much you enjoyed the process!

Oct. 22nd, 2019

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Verified Customer

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Rena Morgan Hill, CA

Always in contact with me. They told me every step of the way to status of my account.

4 years ago

Reply from Optima Tax Relief

It's appreciated Ms. Rena! Thank you for sharing your experience with us and for being so great to work with!

Oct. 11th, 2019

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Verified Customer

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Carleton Peachtree City, GA

Representative are great but slow response or feedback at times. Haven't got results I was hoping for, but hope it gets better.

4 years ago

Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Oct. 11th, 2019

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Verified Customer

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Dantaun Lake Charles, LA

I have gotten great service but the fees are quite steep. I've gone into debt trying to get out of debt

4 years ago

Reply from Optima Tax Relief

Hi Mr. Dantaun, thank you for the feedback. We'll be sure to pass this along.

Oct. 8th, 2019

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Verified Customer

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Dianne Owen Harrisville, MI

They were clear on directions, got right to the point, and did it all when a mouth

4 years ago

Reply from Optima Tax Relief

Hi Ms. Owen, thanks for the feedback! We're glad you were impressed by our speedy resolution. Enjoy your results!

Oct. 8th, 2019

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Verified Customer

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Charles LaFayette, GA

Great value for service's provided!!!! Couldn't ask for better service service and results!!

4 years ago

Reply from Optima Tax Relief

We're so happy to hear you loved our services! Thank you and enjoy.

Oct. 8th, 2019

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Verified Customer

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Jacque

They have worked very diligently to on my case thus far. Always available when I call.

4 years ago

Reply from Optima Tax Relief

We always make ourselves available for our clients. Thank you for reaching out and sharing your experience with us!

Aug. 19th, 2019

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Verified Customer

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Bruce Peterson Summerville, SC

Very friendly and professional staff. They make sure you understand the complete process.

4 years ago

Reply from Optima Tax Relief

Thank you Mr. Peterson! We work hard to make sure our clients get the best outcomes. We also aim to have great communication with our clients - they deserve nothing less!

Aug. 19th, 2019

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Verified Customer

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Pedro chavez Hesperia, CA

There doing what they said they are helping me and they have great customer service

4 years ago

Reply from Optima Tax Relief

Our clients brighten our day and they're the reason we do what we do. Thanks for sharing, Mr. Chavez! Feel free to reach out anytime.

Aug. 19th, 2019

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Verified Customer

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Mary Gallegos Clovis, NM

From the very beginning they told you all the steps that were going to be taken,

4 years ago

Reply from Optima Tax Relief

Thanks Ms. Gallegos, we certainly appreciate you sharing your perspective as a client.

Aug. 13th, 2019

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Verified Customer

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Terry erwin

They take care of business and take the worry out of dealing with the irs in your own.

4 years ago

Reply from Optima Tax Relief

Thanks for the feedback Ms. Erwin! We were happy to work with you! Please let us know if you need anything else moving forward.

Aug. 13th, 2019

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Verified Customer

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Michael Townsend

They know exactly how to deal with the issues at hand and get it done expeditiously.

4 years ago

Reply from Optima Tax Relief

Thank you Mr. Townsend!

Aug. 5th, 2019

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Verified Customer

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Daniel H.

They have done everything they said they would do and they talk to the IRS and not me.

4 years ago

Reply from Optima Tax Relief

That's what we like to hear, Mr. H! It's so important to us that each and every one of our clients is pleased with their results. We are more than happy to represent the IRS on your behalf!

Aug. 5th, 2019

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Sharon Gunther

Because they go out of their way to help you and keep your stress level down concerning the I R S

4 years ago

Reply from Optima Tax Relief

Glad we were able to keep your "stress level" down, Ms. Gunther!

Aug. 5th, 2019

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Jeff Benton Conyers, GA

Great help with my tax problems and help take care of my taxes and fill my taxes

5 years ago

Reply from Optima Tax Relief

Isn't it great to have that behind you, Mr. Benton? We're so happy to have taken great care of you!

Apr. 22nd, 2019

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Hai Phoenix, AZ

Satisfy experience, friendly staff, professional service. Highly recommended to anyone...

5 years ago

Reply from Optima Tax Relief

Thank you for the feedback! We've enjoyed working with you. Enjoy your resolution!

Apr. 9th, 2019

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Karen Richmond, VA

Thanks to the team of people at the service, I got a break through tackling this tax situation

5 years ago

Reply from Optima Tax Relief

Thanks Karen, we're glad to hear from you and it's exciting to know you got a big break from our services! Wishing you well and thanks for connecting.

Apr. 9th, 2019

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Verified Customer

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Christine pettigrew

Because they keep you informed and work well with client without leaving you in dark.

5 years ago

Reply from Optima Tax Relief

Thanks so much, Ms. Pettigrew! We strive to keep our clients informed and involved at all times!

Mar. 26th, 2019

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Randy Fore

Excellent service, completed the task professionally and respectfully at a reasonable cost

5 years ago

Reply from Optima Tax Relief

Hi Mr. Fore, thanks for the feedback! We've enjoyed working with you and we're glad to hear you found us to be at a "reasonable cost" for the service we provide.

Mar. 13th, 2019

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Larry Trujillo

Person to person conversation. Nice to have someone else helping to watch my credit.

5 years ago

Reply from Optima Tax Relief

That's the great thing about hiring a service such as ourselves to handle your tax debt - we do all the work so you don't have to! We've enjoyed working with you, Mr. Trujillo.

Mar. 13th, 2019

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Angela Y

Optima was truly there for me. They are very knowledgeable with the aspects of the tax laws.

5 years ago

Reply from Optima Tax Relief

We're called "tax experts" for a reason! Our team can expertly guide you through your case, getting you the best resolution possible. Sounds like this was done for you - we appreciate the candor, and we wish you the best! Congrats.

Jan. 30th, 2019

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Nathan Ballinger, TX

They did a great job assisting me and the outcome was great, thanks to all their hard work!

5 years ago

Reply from Optima Tax Relief

Wow, thank you for the fantastic feedback! Sounds like your outcome was excellent. We appreciate the kind words about our team, and we'll pass it on!

Jan. 23rd, 2019