TurboTax is a leader in the tax prep industry. It is secured with bank-level encryption, multi-factor authentication, TLS technology, Dedicated Security tax, risk assessment/audits, and limited access to data. This ensures the utmost security for customers.
TurboTax's software comes with audit defense, and the company offers 100 percent accurate calculations guaranteed with the service. Customers can file taxes with TurboTax on tablets, mobile devices (apps for Android and iOS), online, or through CD-software.
TurboTax is part of the larger Intuit company. This is a software firm that emphasizes financial, accounting, small business, and tax-related programs. It is built around small business and individual software needs and is currently one of the S&P 500.
TurboTax began in the 1980s when two software designers in the Silicon Valley area of California began to look at ways of creating computer software that could eliminate the drudgery of "pen and paper" accounting practices. This led to the birth of "Quicken" bookkeeping software and a rapid expansion of other small business and tax-related products.
By the late 1990s, the company was a major force in software and was able to offer QuickBooks, TurboTax, and web-based components. Today, the company is worth more than $4 billion and is considered one of the finest software producers in the world.
Essentially, the premise behind any version of TurboTax (whether for the individual, small business, etc.) is that it is going to walk the user through the process of completing their IRS and state tax documents.
The software also finds all the potential deductions and credits that a taxpayer may qualify for. This means that there is very little risk of overlooking deductions or failing to report everything with accuracy.
TurboTax provides a Maximum Refund Guarantee, an Audit Support Guarantee, a 100% Accuracy Guarantee, and a Satisfaction Guarantee.
TurboTax offers free filing for simple tax forms. However, if you taxes are more complicated, you may have to pay a fee for using TurboTax's filling process.
Customers who use the software don't have to pay until they receive their tax return. If a customer did not file with TurboTax, even if they started with the software, then there is no charge.
Taxpayers can elect to receive their tax refund via a direct deposit to their bank account.
TurboTax also promises people a maximum refund, as well as error checking all tax work before it is submitted to the IRS.
If the company does make a mistake with the IRS, it will pay for any state penalties and interest. TurboTax's guarantees are helpful and are made to best help consumers.
The "step-by-step" filing process is done like an interview and offers explanations for each item as it appears. The questions are made to be very clear. The built-in "EasyGuides" offer detailed explanations for all major issues.
There are also community forums that can direct someone to even further answers and information.
Additionally, some of the advanced versions of the software will also provide professional tax advice from a tax expert around issues such as investments or business related questions. It even walks the user through such traditionally complex issues as depreciation, donations, cost basis in stocks, and special 401k tools.
TurboTax automatically suggests deductions and credits to users. In fact, members have the ability to enter charity donations on-the-go with the TurboTax ItsDeductible app.
Because the software is able to automatically retrieve information from previous year's filings (when done using previous versions of the software), it can streamline the entire taxation process dramatically. It also pulls all necessary data from any linked versions of QuickBooks, and this means that individuals and businesses can speed up the entire tax return process while also eliminating risks of error.
TurboTax has a mobile app which makes doing taxes convenient. You can login and start where you left off anytime and anywhere. It doesn't matter if you're using your phone, tablet, or desktop; all your information will be saved.
Premier/Home & Business:
While TurboTax does readily give information on how to input charity locations on the main homepage, the website does not upfront offer information on other types of deductibles. However, these pop-up as customers go through the questionaire.
TurboTax is not "cheap" software, and it does have additional fees for filing state returns online.
TurboTax offers a couple of ways to get in touch with them:
However, they do not offer support over the phone and through email. These are both popular forms of customer support and can be a big problem if customers are not familiar with social media or live chat options.
Consistent quality, very easy to use, confidence in their expertise, data from year to year
Very reliable firm must recommend them to our friends and colleagues. Good forms that are not difficult to uderstand
I've used TurboTax to file taxes 9 years in a row with only one issue were I had to take my taxes somewhere else. I lived in KY and worked in Illinois. My company wrongfully withheld Illinois state taxes instead of Kentucky. They have a reciprocal agreement. The TurboTax software would not allow me to correctly file to get my taxes paid to Illinois back so that I could pay them to Kentucky. Turbotax advisors didn't understand what needed to happen to make it right. I just had to go elsewhere.
I have used Turbo tax the past two years to do my personal taxes. It is extremely easy to use and walks you through every step with explanation to click on, if needed. I have used other online self tax companies and I have found Turbo Tax to be the most helpful and easiest to use.
Iv been doing my taxes with them since I was 16. Amazing work and the live help really saved me extra money in the long run!
Online tax file is easy and understandable. This is the only way that I have done my taxes for the last couple years
Extremely easy to use software, I was paying an accountant to do my taxes and recently decided to give turbo tax a try. I’m ver pleased with it so far. The guided process made me feel more comfortable doing my own taxes. Highly recommend!
I’ve really enjoyed using Turbo Tax for preparing my taxes for the last 3 years. They make it really easy to use for a variety of tax issues
Easy to use and great features. Helped with simple return. Felt like it covered all of the necessary features
I use it every year! What I love most about TurboTax is that they break down what each deduction means in terms I can understand. Easy to use.
So Affordable, So user friendly, Saves so much time. I've always worried that I would miss something when filing my own taxes, but TurboTax makes it so easy by asking all the right questions and double checking a long the way. Saves so much time versus going into a tax office
TurboTax is so easy to use and you can get a better price. Sometimes though it is not the best for more complex situations.
If you have a somewhat straightforward tax preparation, TurboTax is an amazing inexpensive service that will get the job done well.
Very good software and covers every possible situation you may have experienced the previous year!
As someone who usually doesn’t do their own taxes TurboTax made it easy and comfortable for me to do my own taxes. User friendly.
I have done my taxes for many years using Turbo Tax. They make it so easy to do and customer service is easy to reach if you have any questions. If your situation is straightforward then I highly recommend using this service.
This tax service is easy to use! It takes you step by step to give you the best refund. Highly recommend
great price, excellent tax preparation service, great tax company for their knowledge
TurboTax is always my software of choice when doing my taxes each year. I love how it walks you through everything. I feel rest assured that my taxes have been done right.
With TurboTax it doesn't take too long to get the taxes done. It walks you through each step.
We used TurboTax for our taxes this past year and it was so nice. Very user friendly and quick! Will use again.
I've done my taxes with Turbo Tax for many years. It's user friendly and if I have questions, they have answers. It's quick for me because a lot of my information is stored which makes it easy when I do taxes for the next year. They make sure I get my maximum reward by making sure all forms are available for me. If I wasn't aware of it, they have it if needed. Love them!
Such a great tool for those who need the basics done for taxes. User friendly, self explanatory, and easy to complete!
Very easy to use. great for simple taxes. Do not have a lot of deductions. Great source.
We have bought Turbo Tax every year at Costco to do our yearly taxes. It's very simplified and makes it so much easier to file our taxes.
We always use Turbo Tax and love how easy and secure the service is. It is fool proof and worry free. Recommend for sure!
Whenever I am in a position to do my own taxes, TurboTax is the only place I go. They make it so easy with a straight forward interview process to guide you along the way. And each year, it seems to just get better and better. I highly recommend them.
It's very simple, the platform is clear and understandable. Great tool! Used it for years!
Tried turbo tax because it was "free", it ended up not being free after all. Plus H&R got me more money back.
During these very weird tax times....Turbo tax and their service keeps me safe and way ahead of the game!
Easy to use, very user friendly. I always use TurboTax to do my taxes! I also love that they provide your credit score.
TurboTax has been fast and reliable. I’ve been using them since 2007, and will recommend them to anyone else!
Customer service never gave me my money when I asked for refund for purchase on line, was told to delete the account and use new account from CD. It deleted my account information therefore even with receipts from CD and online purchases of tax program that I canceled were both charged on my card, spent over 300 dollars to do tax instead of 125.
I've been using Turbo Tax for many years. I find their software very easy to use and if you used Turbo Tax for a prior year, it will automatically input your relevant info into the next year.
Easy to follow. Literally the step by step process and feedback is so user friendly.
The app and website are easy to navigate through and there are so many helpful resources for every tax situation
Great company easy to understand files your taxes for you with very simple instructions
Great experience, i never thought i would be able to do my own taxes but turbotax has made it simple and understanding
Filing your own taxes on here make it sooo easy and faster. I love TurboTax I learned so much and they make it for you to understand which is a plus.
Thank you, I’ve used Turbo Tax for years now. I hate the high cost but using the program flows smoothly.
So easy to use! Different levels of services depending on the intricacies if your return. It walks you through every single thing you fill in and there are Help sections, group sections, chat and a phone number to get direct help. If you have state taxes it rolls all your info over to your state tax form. When my taxes became more complicated, I was paying $700 to get my taxes done. I was pleased to find that Turbo walked me thru each and every item and saves your info to roll over for the next year. Invaluable if you are carrying losses. And only $99! My whole family uses it.
No need for improvement. They made filing my taxes a piece of cake.
So easy to navigate, the step by step process of completing the return is very user friendly. There Q&A works really well!
i use turbotax every year to file our taxes. it is easy to follow and they are always there to answer any questions i may have
Turbo tax simplified the process and made it so much easier to understand! I was able to complete my taxes much faster and more efficiently than if I wouldn’t have used the website, and it’s affordable too!
For beginners, TurboTax is an easy way to file your taxes without having to worry about paying for an expensive accountant. Turbotax is easy and have a great customer service.
Really streamlined and simple method of doing your taxes especially as a novice like me. However, their phrasing at the payment step can be a little tricky, I ended up paying for a premium service (which I didn't need at all) without knowing.
I use turbotax all the time when I do my taxes and they make the process super simple and get me the most money I can get
TurboTax was the best to use for my first time filing taxes. I started off with their free program and I loved it so much I upgraded to the $30 one to benefit as much as possible. Super fast and easy!
I have used TurboTax for the past 8 years. It’s a great program and so user friendly. I love that it saves my information from year to year so I’m not having to re-enter information annually. I feel confident that I’m doing my taxes right and saving money.