Name: TurboTax
Rating: 4.5

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Larry R Thrash Valparaiso, FL

I've been using TurboTax for years. They are always up to date with their program. The customer service reps are very knowledgeable, professional and friendly. The program works very well and i very accurate.

4 years ago

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Caloway Salt Lake City, UT

TurboTax is a super great program to use for taxes. There are instructions along the way of what needs to go where which makes everything super straight forward. However, if there is anything out of the 'norm' that you did in the tax year, it is hard ti figure out how to report it like capital gains from stocks or selling a house.

4 years ago

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Clark Beus Richland, WA

Overall I did well doing my taxes with TurboTax. I liked the plain speech used to provide directions. Maybe I missed something, but I was disappointed that I couldn’t see and review the actual forms before filing. And in my mind the price is a bit steep compared with the competition.

4 years ago

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cheryl rudd

The software is easy to use, for the last 15 yrs, however, this year I could upload the updates on my new computer and found a workaround on you tube. I am sure to is aware of the issue, would have been nice to found the resolution on their site.

6 years ago

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Jenn D

mostly like it --sometimes it is hard to correct weird errors. For example I couldn't delete an incorrect entry on Sched D this year. Overall it's very intuitive and thoroough.

6 years ago

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Margaret Los Angeles, CA

I like the ease of the software. I have been using it for 15+ years. This year there was a huge glitch, with Windows Defender not allowing Turbo Tax to save any files. I have to disable virus protection to save my work. It took four tries before I even found someone at Turbo Tax to help.I received a new download, it did not help. I bought a new CD; that did not work. I spent way too much time trying to speak to a human being at Turbo Tax. I am angry and frustrated.

6 years ago

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Karen Nelson Alpine, UT

This is a Super Product. They could not make the Tax Task any easier. They are very user-friendly. We have used this for years and it has made a huge difference in getting the job done.

7 years ago

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Marisa Dalla Valle St. Petersburg, FL

User friendly, the second year was even easier as they kept my files in their database, sorry but I have nothing more to say except I am very pleased with the service the comapny provides

7 years ago

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Michael Patterson San Jose, CA

The TurboTax software is easy to use and I haven't had any issues with the IRS while using it. It clearly reviews all my forms and gives me adequate advice on how to resolve issues.

7 years ago

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Damequa C Galloway, OH

Love Turbo Tax it's free for some, have step by step instructions on how to file, basically explains everything to you and does the calculation for you, you just have to select your answers

7 years ago

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Toby T

The platform is easy to use, easy to follow instructions. I recieved a tax document after I submitted my forms, customer service was fast, easy to work with, and the end result did not affect my return refund.

7 years ago

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Cheryl B. San Diego, CA

This was the first time in many years that the software bugged out on me in the most crucial time; filing electronically. Because my place of work did not have a street address on my W2, TurboTax repeatedly noted it as an Error on my return and would not let me file electronically. Ridiculous and I let them know, so I am hoping they corrected their software to allow for "such a non-tax error" so that in the 21st century, a person who trusted they could file electronically in the computer age can do so.

7 years ago

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Cheryl B. San Diego, CA

This was the first time in many years that the software bugged out on me in the most crucial time; filing electronically. Because my place of work did not have a street address on my W2, TurboTax repeatedly noted it as an Error on my return and would not let me file electronically. Ridiculous and I let them know, so I am hoping they corrected their software to allow for "such a non-tax error" so that in the 21st century, a person who trusted they could file electronically in the computer age can do so.

7 years ago

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Eugene Weitzel Bossier City, LA

They have an easy to use format, built in forms, and transfer data from previous filing to make it easier as well. Used H. & R. Block once and did not like having to drag all the paper work to them.

7 years ago

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Julie Wandell Loxley, AL

I found it very, very good. Though we had an unusual twist that the system didn't accommodate and I couldn't locate online help. My CPA relative determined how to enter data in a way that resulted in the correct result. Again, it was great for everything else such as investments, LLC and gifting.

7 years ago

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Cassidy Gundersen Orem, UT

I’ve used TurboTax for the past few years. I don’t know if we’re getting the best deal on our taxes or not, but it sure makes things easy. I tried using a different online service last year, but it didn’t seem as good as TurboTax.

7 years ago

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Sarah Davis Cary, NC

TurboTax was incredibly easy to use. I loved the wording that was used to help me navigate through everything. It was very helpful and positive, and it made me feel less anxious about doing my taxes.

8 years ago

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Kristen Pleasant Grove, UT

I have been very impressed for the 2 years that I have used TurboTax. I love how easy it is to do my own taxes as well as ability to read tips from TurboTax. The estimator calculator is a great tool to get an idea on how much I will get back.

11 years ago

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Rachel Sharp

I use this as a small business owner and as an individual, it's so easy and helpful! Anytime I have questions, I can call a CPA and they've been so nice and helpful each time. They never make me feel like I'm bothering them or make me feel like my questions are silly! Love it!

3 years ago

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Korene Robinson Herriman, UT

I have found that the program is very useful, I've gotten a lot of deductions using the product, but it is a very long, tedious process to use, and it usually only produces the results I expect. Sometimes I have to do a very long process for each deduction, I would like if there were shorter summaries of each deduction, and then if I choose to attempt that deduction I would get more detail.

3 years ago

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Guy Midvale, UT

I like using Turbo Tax. We buy Turbo Tax from Costco and can do our taxes ourselves. The instructions are easy to follow and help you through the process. Our taxes are pretty simple as we do not own a business or have complicated deductions. However I believe Turbo Tax could do these too. I would recommend Turbo Tax

3 years ago

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Natalie Rousey Riverton, UT

Turbo Tax has been a life saver. I love how Turbo Tax has consolidated all the existing and new tax laws into one easy to use program. I have been using it for 10 years and have had no problems with calculating my taxes and submitting them. I am grateful for this product and would recommend it to anyone.

3 years ago

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Valerie Peterson Herriman, UT

I started using Turbo Tax 2 years ago after our accountant raised his prices. I decided to give Turbo Tax a try to see if I could save myself $500. I was pleased with how easy it was to download the software and input my information. I was able to complete my return in less than 2 hours and felt confident that all the information was correct. I was so grateful to find a way to avoid paying hefty accountant fees when I could manage myself!

3 years ago

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Shopman Herriman, UT

I have used TurboTax for over twenty years. I have come to trust and rely on TurboTax for quality. I know that my taxes will be done correctly if I follow the program's simple steps. I also like the TurboTax help community. It is a place I can go to find answers to my tax questions.

3 years ago Edited January 13, 2022

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MM Largo, FL

I like TurboTax because it has a completely free version and is simple to use and finds ways to get you the biggest refund. It also saves your progress as you go so you can finish later when you come back to it. It also stores your returns year after year which is nice when you can't find the paper copies.

3 years ago

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Daniel Cebrero Henderson, NV

Always an easy experience filing taxes with turbo tax. I’ve used the free version ever since ive been employed and now I pay for the upgraded version Because of other assets/income. Whenever I needed assistance on something, they have live help that can chat or call you and help. Always recommend this to people doing taxes

3 years ago

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Rachelle Orlando, FL

As a millennial who was kind of just thrown into adulthood, TurboTax made me feel competent. It was quick, easy, and honest. I’ve been using them for years and they have made me good money in tax returns. The only downside is the more services you want to qualify for the more you have to pay.

3 years ago

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Erik Lewis Atlanta, GA

I really liked TurboTax which I used for several years. My bank had a subscription so all I had to pay was for the electronic filing. Saving my data it made taxes amazingly easy no matter what I threw at it. I got more out of turbotax than an accountant

3 years ago

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Dale Berridge Rio Rancho, NM

I love Turbo Tax. It has really taken the anxiety away from filing taxes every year. The very easy to use guide takes you through every possible deduction and liability, transfers previous years information and auto fills any necessary details to your current return. My only negative experience is it seems rather pricey, especially to add state returns, compared to similar programs or paper filing yourself but the ease of use is worth the extra cost in my opinion!

3 years ago

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lozeerose

I've been using TurboTax since I began filing my own taxes over 25 years ago. At first, I used the desktop install and once the offering became available online, I started using that. TurboTax has and continues to be my default choice for DIY taxes. I've tried TaxAct and a couple of others, but none are as trustworthy and solid as TurboTax.

3 years ago

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Mandy Pesce Laurelton, NJ

I've used TurboTax in the past to do my taxes, personally. It is very easy to follow with helpful instructions on each section. It is usually free to file as well, which makes it quite appealing when other software or tax preparation companies charge alot. Very quick and easy for both simple and complex taxes. It walks you right through it all.

3 years ago

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Corryn Moore Richmond, VA

We've used Turbo Tax for almost 20 years. My favorite thing is that it automatically plugs in information from the previous year that was needed and inputs our federal straight into our state taxes. Because we have a house and I have a 1099 it really lets you just plug your numbers in and moves you right through the process of filing taxes.

3 years ago

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Jodee McKeon Houston, TX

For the most part this has been a really useful tool for my husband and I getting our taxes done usually for free or at least pretty cheap. Last year we had to pay a fee because we had some different form we hadn't had before, but I don't remember it being too expensive. For young college students trying to figure out how to get taxes taken care of, it has definitely met our needs and I would recommend.

4 years ago

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Debora Paez Columbia, MO

Let's face it, filing taxes is something we cannot and should not avoid doing no matter how much we might want/try to. TurboTax makes this complicated process a tiny bit easier. It provides instructions through every step and guides new users in a helpful way. However, the amount of steps depending on how much information you have to file and how complex it is, can be overwhelming. There are so many instructions TurboTax can give someone who has never filed alone and although it might seem convenient, the many errors we make on their lead to a lot of paperwork. Lastly, you need some type of background knowledge of how to file your taxes to be able to even gather the information to use on TurboTax.

4 years ago

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Grace M. Columbia, MO

Makes filing taxes really easy to navigate and transparent. I've been able to file my own for free for years now and always know I am getting the most returned! Great site layout, making it easy to find past tax documents whenever needed.

4 years ago

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roberto arcia Columbia, MO

My experience with TurboTax has been amazing. I have used them for the past three years because they make filing your taxes super easy and have an option to complete it for free. I would recommend TurboTax to anyone looking to file their taxes easily by themselves

4 years ago

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Kaylee Gay Columbia, MO

Tax Prep makes it so easy to do your taxes. You do not need to hire an accountant to do your taxes anymore. Turbo tax walks you through the whole process and it is even free! It has made it so easy to teach young adults about filing their taxes. Definitely recommend!

4 years ago

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Jenetta E Provo, UT

Big fan of Turbo Tax. They helped me file my taxes all by myself for the very first time and easily helped me to get a great tax refund (which is the part I was most stoked about). They also did well explaining what different things in the process meant.

4 years ago

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Zach Newman American Fork, UT

TurboTax does a good job of serving it's patients who have no idea where to start with their taxes. If you're an American with a W2 and a home and that's it, then I think it's a great place to take care of your taxes. If you have more complex circumstances and investments then it's best to work with a tax accountant.

4 years ago

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Jordon Patton Pflugerville, TX

TurboTax is super user friendly and makes the process of filing my taxes really easy. Though they promise that they are maximizing my return, I question it a little since there are different tiers of services, so I have a hard time knowing if I would have had a better return if I paid a little more, which makes me tempted to use an accountant once my finances become a little more complex.

4 years ago

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Emily H West Wendover, NV

TurboTax was a very helpful tool for a novice tax filer like me. The process was simple, straightforward, and had guided steps. I finished my taxes faster than I thought possible--only took a little over an hour. The online staff was helpful in clarifying my questions. Best of all, the service was free for a limited time. Very happy with my experience.

4 years ago

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austin pliler Layton, UT

I’ve used turbo tax for about 5 years and it has been amazing. My tax situation is pretty simple. I just have a few w-2s every year. So I don’t know about more complicated tax circumstances, but for me and my family it’s a breeze. It only takes about 25 minutes every year and my taxes are done!

4 years ago

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Lauraine Pleasant Grove, UT

Every year when tax day rolls around, my family had always been able to depend on TurboTax. It's easy and efficient. This year was my first time having to pay taxes, and I loved how simple they make the process. Will continue to use TurboTax!

5 years ago

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Jim Crosbie Logan, UT

This product is unbelievable for the average person who choses to do their own taxes. It is user friendly and will walk you through every step. It literally takes the stress out of something that could be very difficult. I have used this product for several years now and I have never experienced any problems.

5 years ago

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Michael , IL

I've used TurboTax to file taxes 9 years in a row with only one issue were I had to take my taxes somewhere else. I lived in KY and worked in Illinois. My company wrongfully withheld Illinois state taxes instead of Kentucky. They have a reciprocal agreement. The TurboTax software would not allow me to correctly file to get my taxes paid to Illinois back so that I could pay them to Kentucky. Turbotax advisors didn't understand what needed to happen to make it right. I just had to go elsewhere.

5 years ago

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JMeyer Somerset, WI

I have used Turbo tax the past two years to do my personal taxes. It is extremely easy to use and walks you through every step with explanation to click on, if needed. I have used other online self tax companies and I have found Turbo Tax to be the most helpful and easiest to use.

5 years ago

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Sean McNulty Naperville, IL

Extremely easy to use software, I was paying an accountant to do my taxes and recently decided to give turbo tax a try. I’m ver pleased with it so far. The guided process made me feel more comfortable doing my own taxes. Highly recommend!

5 years ago

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Tricia W. ,

So Affordable, So user friendly, Saves so much time. I've always worried that I would miss something when filing my own taxes, but TurboTax makes it so easy by asking all the right questions and double checking a long the way. Saves so much time versus going into a tax office

5 years ago

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Carole Lee Oklahoma City, OK

I've done my taxes with Turbo Tax for many years. It's user friendly and if I have questions, they have answers. It's quick for me because a lot of my information is stored which makes it easy when I do taxes for the next year. They make sure I get my maximum reward by making sure all forms are available for me. If I wasn't aware of it, they have it if needed. Love them!

5 years ago

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David Martin San Diego, CA

Whenever I am in a position to do my own taxes, TurboTax is the only place I go. They make it so easy with a straight forward interview process to guide you along the way. And each year, it seems to just get better and better. I highly recommend them.

5 years ago