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6.2

Overall Score

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Hadley American Fork, UT

Turbo Tax is super easy to use. I could electronically file my taxes. I was able to get my refund back really quick. Very organized and quick service.

5 years ago

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Amber C Frey San Diego, CA

While TurboTax is super easy to use as far as inputting and uploading all your tax information, I always feel like I didn't get the biggest possible return I could have gotten. They also cost quite a bit to use. I'm going to go through a different company next time around and see if it makes any difference.

6 years ago

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Garn L. Arnold Alpine, UT

Its been a few years since I have done my taxes myself. But when I did I always used Turbo Tax. It was easy and straight forward to use. Was accurate and helpful. I'm considering going back to it and doing it myself.

6 years ago

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Angela Pyrah Willard, MO

I always when to someone who knew what they were doing, but when money got tight I tried turbotax and it was great. It was simple and easy and I actually got a good tax refund when it was all said and done.

6 years ago

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Brady Hanson Orem, UT

TurboTax is my number one choice with self preparing my taxes each year. The process is easy to walk through and understand. I would highly recommend them each year. It makes it easy for anyone to do their own taxes.

6 years ago

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PolyanaL Salt Lake City, UT

I have been using Turbo tax eversince i qualified to file. I love how easy it is to use them. They explain everything detailed and simple enough to understand and not get confused.

6 years ago

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Jr Orem, UT

i like that i can do my own taxes on my own. very simple to follow with the instructions that is provided. user friendly for first time users AND cheaper.

6 years ago

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Kristin G Pleasant Grove, UT

We buy our Turbo Tax box from Costco every year. It’s reasonable for the money you spend. It’s clear on the instructions as you walk through the tax return process.

6 years ago

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Cody Linden Lehi, UT

I've used Turbo Tax to do my taxes for the past few years. It has made the process of doing my taxes easier. But at the end of filing my taxes, I always end up paying more than expected. I'm happy to pay for the service, but I don't like it when I feel like random fees and expenses are tacked on at the last minute.

6 years ago

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Kimberley Hirt Buena Vista, VA

Turbo tax made doing my taxes super easy. I'm definitely not a numbers person, but I was able to do it on my own. I also thought the price was super reasonable.

6 years ago

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James B nelson Las Vegas, NV

This is a very easy way to do your taxes but it is the most conservative possible approach. They basically give on any questionalbe call with the IRS so as not to have any possibility of disagreement. If you have simple taxes--great. But if you have a more complicated situation, figure it out yourself or with an accountant.

6 years ago

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Chris Alonzo Gilbert, AZ

I love being able to do my own taxes by following the easy steps. Turbo tax is low cost and convienent when trying to get your taxes done just about anyone can do it.

6 years ago Edited September 14, 2021

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Danuel Allen

Super easy to use their online version. Even someone like me without a lot of tax experience was a breeze. Works better if you use year after year as it transfers data from previous years.

6 years ago

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Vickie Kingsford Gilbert, AZ

We use Turbo Tax every year to prepare our taxes. It is easy to understand, use and feel like you have been very thorough in every aspect of preparing your taxes.

6 years ago

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Aaron Anderson

Efficient tax filing, expert guidance, exceptional customer support. Trusted choice for tax services!

1 year ago Edited November 20, 2023

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Crystal B. Carrollton, TX

We use TurboTax every tax season and are always very pleased. The website is straight forward and easy to navigate.

1 year ago Edited October 24, 2023

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Josh F Chandler, AZ

Taxes made easy. Saves last years information and can easily snap a w-2 photo to input current information to make life easier.

1 year ago

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Rachel Birmingham, AL

I have used this company for the past eight years and they make filing taxes so easy and get it done quickly!

1 year ago

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Peter Land O' Lakes, FL

They had a good platform online. It was somewhat difficult to talk to a live person. Their fees were a little higher than other tax return companies. I chose to move on to another filing service.

1 year ago

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Joseph Scottsdale, AZ

I used Turbo Tax when I had simple tax returns to file, their system is easy to navigate and it works good

1 year ago

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MBA Dallas, TX

Filing is quick and easy. Program tells you exactly what to do. Plus guides you when you have a question.

1 year ago

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C. McDaniel Atlanta, GA

It makes it so much easier to do my own taxes, and if I have any problems, it explains it to me on the app. Using again this year !

1 year ago

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Bridget Walker Bay Saint Louis, MS

I've been doing my taxes with TurboTax for years and I always get the maximum refund. They are awesome

2 years ago

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Demetrace Williams Milwaukee, WI

This is the only way I prepare my taxes. It's a easy process and they guarantee the maximum refund.

2 years ago

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Helen Matthews Springfield, MA

there were some problems with the soft and didnt got the best experience with it, dont know why, have to call them and an agent got to me, to see that the soft was expired.

2 years ago

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Trisha Ross DeWitt, MI

I used their online service and They messed it up badly. I don't like the way they have it set up and i don't like how they make you pay for it up front instead of letting you pay via refund. Never will I ever use TurboTax again...

2 years ago

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Chad Edgar Wentzville, MO

TurboTax also as a courtesy accuracy spot-on they're very good at their jobs and that is very helpful

2 years ago

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Dougie D Harold, KY

TurboTax works very well! The cost is low to free depending on your needs! The web site is very detailed and thorough! Live staff is excellent!

2 years ago

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Victoria Phillips Fort Worth, TX

I've used turbo tax for years makes filing simple. My aunt started using turbo tax too after I showed her how easy it is!

2 years ago

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Laura Mccall Yuba City, CA

Super easy to use the customer service is quick to help if it's needed. And Way cheaper then other companys.

2 years ago

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courtney tennant Salem, VA

Turbo Tax employees took all of my stress away during tax season and matched the service price of one of their competitors

3 years ago

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Kanuto Tucson, AZ

I love TurboTax! I have used their software for years and have saved a lot of money doing my own taxes.

3 years ago

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Shawn Lisi

It's nice when it's free. I had one thing where I did debt consolidation for some reason they tax you on money saved from this I had to use 1 special form and it cost me

5 years ago

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Phoenix Aurora, CO

Just did my taxes and was forced to buy a premium account when I was trying to avoid it. No confirmation of the amount I was paying - the website forced me to pay double what I would have for something I'm not even going to use. I hate this company.

5 years ago

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Ruth Aurora, CO

My free taxes turned into a $104 bill. Why you ask? Because i was on unemployment last year. That's right, because i was on unemployment, i only made $26,000, and it cost me more to do my taxes. I have used turbo tax my whole life. I will be using taxslyer from now on. Free unless you dont have any money. Pish, $104 for a $400 return.

5 years ago

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Don Wilson, OK

good experience; the format is very intuitive and easy to use.. They find more deductions than I find on my own.

5 years ago

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Maria Wilhelm

Easy, easy, easy. Dependable. I like that the information from the previous year populates into the current tax year.

5 years ago

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Mary Perry Murfreesboro, TN

I have been using this product for over four years and I have never had a problem. Very easy to understand and use.

6 years ago

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John P Montz

I have had good experience with Turbo, using them for 10 yrs. They are trustworthy. Could do a better job of keeping their q&Am more current.

6 years ago

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Danielle R Queen Creek, AZ

They're great...............nothing needs to change maybe the fees can be lowered cause they aren't kind of extreme

6 years ago

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Maria Echevarria Melrose Park, IL

The program is user friendly and customer service is available when you need them. Lower the rates, in the past three years the cost has gone up.

6 years ago

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Rhonda stewart Queen Creek, AZ

Good value for the money. Software easily navigated. Got to be more expensive than I thought it was worth

6 years ago

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Adam Belmont, CA

It is very User Friendly, explores all avenues of deductions, and guidance is helpful, and is updated continuously

6 years ago

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Anne M Landefeld

The method to determine the level of tax filing is not clear until one realizes the request for payment when one tries to copy the worksheets to review.

6 years ago

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Robert Hummel

EXCELLENT, ESPECIALLY for SENIORS, being stressed by the Obama, led, socialist IRA. assualts on America.

6 years ago

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Tina Edmond, OK

I like being able to do my own taxes, and knowing where every tax $ is saved. I'm confident in their product.

6 years ago

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Lorraine Black Wewahitchka, FL

They are good and accurate, however, it takes a lot of wffort to find answers to your questions. Theres no customer agent on the phone that will help

6 years ago

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Debby Willis Dunn, NC

It was very easy to follow and they filed it electronically and It only took less than 20 days to receive my refund.

6 years ago

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Chris Gauvin

Incredibly easy and accurate, safe to do online, and trustworthy. They guarantee their work as well.

6 years ago

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Kristie Hibbing, MN

Found all possible savings. My tax accountant did not offer as many ways to save as turbo tax did. And it cost less.

6 years ago