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6.2

Overall Score

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Shandra Shears Albuquerque, NM

Ive used them every year i file and generally do well but this year they charged 144$ for my taxes with no extras being bought, I'am now only getting 52$ for a return. What a joke nothing is free don't fall for it

5 years ago

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C Mitchell, SD

My return makes no sense. I got more last year when I didn't make as much. I hate TurboTax and I hate how they claim to be free when it's NOT, it's a joke and I'll never use it again. You guys SUCK

5 years ago

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Nelcy Humble, TX

Good value and easy to use. Good explanation of each question and answer portion.

6 years ago

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Vickie Wright

Very user friendly, the service is free and if you have a question they are immediately accessible

6 years ago

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Sade Makinde

They make filing my taxes nearly painless. They make sure I take all the deductions I deserve.

6 years ago

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Kamae Nowlin Rossville, GA

Too expensive to file state. They don't give an option to just file federal if you'e a paying customer. Which I was.

6 years ago

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Amanda

5 Star Company. Love the service and the ease of access. Great customer service.

6 years ago

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Eileen R White

I love how they estimate your taxes and bring it to a great completion so you will be satisfied

6 years ago

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Pier V Guidi

Their software is a bit convoluted and hard to figure out here and there & I personally have found 3 bugs over the years

6 years ago

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Deborah Simmons

Awesome! Use them for the past 3 years. Always available when I have questions.

6 years ago

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Kurt Kretzschmar

Ok service could be a little better. Should contact you via phone after taxes are complete

6 years ago

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Rachel Mabe

Easy to navigate. Customer support was quick to respond. Happy with this company /product.

6 years ago

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John Young Golden Valley, AZ

Turbo Tax is generally easy to use and goes to great lengths to bring in documents that are relevent

6 years ago

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robert drouhard Salem, OR

It works I guess. Nothing great, nothing spectacular. The option to download is gone, which is annoying. And it's getting way too expensive.

6 years ago

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E Wolpe Reisterstown, MD

Ease of use and very complete. Taking up space to get to 40 characters just to make you happy.

6 years ago

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JERRY Glendale, AZ

So easy to use, if you follow the questions you'll be done faster than driving to a tax person.

6 years ago

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Chad Weierstall Tucson, AZ

Does a good job walking you through preparing your taxes but some things still are not fully explained.

6 years ago

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Jim Salling Bulverde, TX

Been using t-t for years and have breezed right through my preparation with confidence.

6 years ago

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Alicia

Easy to understand easy to use made it so people can understand it when they have health issue

6 years ago

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Patricia Wiegand Lapeer, MI

Pretty easy until you have to do city taxes. There seems to be a few glitches with the city tax form

6 years ago

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Susan Meyer New Haven, IN

They cover more different tax savings and explain why or why you can't take advantage of them.

6 years ago

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Ceri Marie Day Plano, TX

I found I get the best returns on turbo tax. I answered the questions honestly but had better numbers at the end than other sites.

2 years ago

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Luke M Herriman, UT

I could do it from home, and it only took me a few minutes. It walked me through the whole process and saved me money.

2 years ago

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Fernando

So easy to use. I did my own taxes plus helped my mom with hers. Received my refund without any trouble.

2 years ago

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Matt Clark Provo, UT

Great, easy way to do your taxes. My only problem with them is how hard they push for you to subscribe to their other programs

3 years ago

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Naomi Jacksonville, FL

Easiest way to get your taxes done without messing up . Follow the directions and you are all good .

3 years ago

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Rocio Diaz Tallahassee, FL

Very, very easy and safe way to do taxes. Also user friendly and easy to find answers to your questions.

3 years ago

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Sharrell Colleton Tallahassee, FL

TurboTax helped me file my taxes last year and it was my first time filing takes. It was very helpful.

3 years ago

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bmc2z7 Columbia, MO

I enjoy the simplicity of their site, it makes it easy for me to put my information in. It only takes me a couple of minutes to file my taxes!

3 years ago

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Keiana Knowles Tallahassee, FL

I did my taxes for the first time this year and turbo tax was very helpful and made the process very easy

3 years ago

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Kori Travis Tallahassee, FL

I really like how efficient TurboTax is as well as how easy it is to use the site and the materials they offer.

3 years ago

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Taylor Larson Nakhon Sawan, 60

I like using TurboTax to help me file my taxes because they make it much easier. I don't like how they send excessive emails to my email.

3 years ago

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Msdaisy70 Clarksburg, MD

We use TurboTax every year! The program is so easy to use and we are confident they are getting us the best return.

3 years ago

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Wilinda Sylvestre Chapel Hill, NC

TurboTax helped me do my taxes in a quick and very efficient manner. I received my money fast and on time!

3 years ago Edited September 14, 2021

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Wilkshake Lehi, UT

I have relatively simple taxes and I have found turbo tax to be very good at asking enough questions to get my correct refund.

3 years ago

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Bria Daley Tallahassee, FL

With TurboTax, I was able to file my taxes two years in a row. I like that they are user friendly and quick.

3 years ago

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Prius542 ,

It was very easy to file my taxes and figure out what I was doing. I got a good amount back on my return

3 years ago

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Rob Provo, UT

TurboTax is very easy to use and makes doing taxes fast and cheap. I would definitely recommend to a friend.

3 years ago

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Nicole Johnson Portland, OR

Easy, fast, and relatively clear for people who want help with their taxes. We have used multiple times.

3 years ago

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Steve Knight Salt Lake City, UT

I've used the disc version of Turbo Tax for many years. The carryover of information from one year to the next is useful.

3 years ago

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Sterling McKay Denver, CO

I loved turbo tax when it was tax season. I always struggle when it comes to numbers and such. They made it so easy!

3 years ago

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jaci finch Corpus Christi, TX

Turbo tax as a tax website works okay, but they do everything they can so that people do not use the free service they provide for lower income persons. This is called Freefile. Note: TURBO TAX IS NOT FREE, FREE FILE IS FREE!!! they are scammers.

4 years ago

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Skeller Eagle River, AK

I have used Turbo Tax for several years. I feel like it asks me all the right questions to guide me through the process.

4 years ago

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Melanie Miller West Jordan, UT

I like using TurboTax because we have our own business. It saves the information from year to year which is great!

4 years ago

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Rebecca Harvey Long Beach, MS

It’s so easy to file taxes through Turbo Tax. It walks you through them and helps check everything is good.

4 years ago

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Madat Seattle, WA

Very reliable firm must recommend them to our friends and colleagues. Good forms that are not difficult to uderstand

4 years ago

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Jose Castillo Los Angeles, CA

Iv been doing my taxes with them since I was 16. Amazing work and the live help really saved me extra money in the long run!

4 years ago

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Erica Buyer Ambler, PA

As someone who usually doesn’t do their own taxes TurboTax made it easy and comfortable for me to do my own taxes. User friendly.

4 years ago

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N R Crete, IL

This tax service is easy to use! It takes you step by step to give you the best refund. Highly recommend

4 years ago

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KnarasN Draper, UT

We used TurboTax for our taxes this past year and it was so nice. Very user friendly and quick! Will use again.

4 years ago