Xando Energy
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Author: Kaitlyn Short
Xando Energy serves the residential solar needs of the South Florida area. The company provides personalized energy systems, including battery back-ups, solar monitoring, and system upgrades.
Xando Energy began after its founder moved from Germany to the Southern Florida area and saw potential there. In Germany, the founder had completed over 2,000 solar projects.
Top Ranked Companies
The Good
- Comprehensive Energy Consultations
- 24/7 Solar Monitoring
- Solar Equipment Brands
- Promising Customer Service Reviews
Comprehensive Energy Consultations
Xando Energy offers end-to-end solar solutions, from the initial consultation to the final installation, ensuring a seamless and stress-free process for clients.
Xando Energy positions itself as more than just an installer; the company functions as a solar consultant, providing expert guidance, analyzing energy needs, and offering tailored solar solutions throughout the process.
24/7 Solar Monitoring
Xando Energy offers energy production monitoring services for both residential client and corporate use.
Clients can track their energy consumption and solar generation through their solar monitoring app.
Xando can also monitor clients’ solar systems 24/7. This monitoring helps Xando representatives flag any system errors or malfunctions, keeping the solar system well-maintained.
Solar Equipment Brands
The company pledges to stay current with the latest technologies and trends, indicating a commitment to providing clients with cutting-edge solutions.
As such, Xando Energy installs solar panels, inverters, and batteries from top brands. In addition to being an authorized Panasonic installer, the solar provider is also a Silver-level Enphase installer, making Xando Energy an expert in two of the leading brands in the solar industry.
Not only does Xando Energy install leading solar panel systems, the company also gives homeowners the chance to upgrade with backup solar energy storage solutions from Generac, one of the foremost makers of natural gas generators and solar batteries. This allows users the ability to store surplus solar power for emergency use.
Promising Customer Service Reviews
Xando Energy’s website and external sites show positive reviews from past clients.
Testimonials consistently highlight excellent customer service, with customers praising the knowledgeable and friendly team, making the solar experience easy and efficient.
The consistency and sentiment of past client references showcase the company’s quality installations and customer service.
The Bad
- Needs Xando Energy Reviews on BestCompany.com
- Undisclosed Solar Financing and Warranty Details
- Not NABCEP Certified
- Only Available in Florida
Needs Xando Energy Reviews on BestCompany.com
Although the solar company has amassed a number of positive reviews on its own website and on Google, no verified reviews about the Florida-based solar provider have been posted to Best Company.
Given the highly competitive nature of the solar industry, reviews from verified homeowners and Xando Energy customers are crucial in establishing the company's online reputation. Online reviews provide potential customers with vital information, such as solar installation quality, customer service, and system performance.
If you are a current or former Xando Energy customer, we recommend leaving a review detailing your experience below.
Undisclosed Solar Financing and Warranty Details
Xando Energy's website lacks certain information to help clients make informed decisions regarding their future solar company. No workmanship warranty information is available on the website. It can be assumed that Xando Energy meets industry standards; however, it's unclear.
The website also lacks explicit information on financing options and potential government incentives, an area where transparency could enhance trust and assist customers in making informed financial decisions.
Not NABCEP Certified
Xando Energy does not appear to hold a certification from the North American Board of Certified Energy Practitioners (NABCEP), one of the most highly regarded training programs in solar. While the lack of certification should not dissuade homeowners from considering Xando Energy, it can be a deciding factor for would-be solar customers evaluating multiple solar providers in their area.
Only Available in Florida
Xando Energy provides solar services that are limited to Florida, and include the following cities:
- Fort Myers
- Cape Coral
- Naples
- Boca Raton
- Bonita Springs
- Miami
Homeowners outside of Florida looking for a custom solar design will need to work with a different company.
The Bottom Line
Xando Energy impresses with its customer-centric approach and its commitment to being more than just an installer.
While a few areas for improvement exist, such as providing more detailed technical information and enhancing transparency on financing, the overall positive customer testimonials and the company's commitment to innovation make Xando Energy a strong contender for those looking to transition to solar power in South Florida.
That said, more information is needed before we can fully recommend Xando Energy to Florida residents. While the company has posted a number of reviews to its website, these reviews have not been independently verified. The solar provider also needs to disclose the terms of its workmanship warranty and its certification status with the NABCEP.
