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Sunrun Reviews

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9.9

Overall Score

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Jose Fajardo

Quick, clean installations when everything goes smoothly

9 months ago

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Reply from Sunrun

Your review brightened our day, Jose! Thanks for taking the time to share your experience. We're thrilled to have you as part of the Sunrun Family!

Jan. 27th, 2026

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Susan Hahn

We chose sunrun based on feedback from other clients.

10 months ago

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Reply from Sunrun

This is awesome, Susan! We are happy that you have heard such wonderful things about our company and decided to move forward with us. Thank you for choosing us as your solar provider.

Dec. 16th, 2025

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johnson johnson

So far so good. Can’t wait to see how this helps us save.

10 months ago

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Reply from Sunrun

Your review brightened our day, Johnson! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Dec. 16th, 2025

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abran lopez

Great reputation and good quality staff.

10 months ago

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Reply from Sunrun

Thank you for your kind words, Abran!

Dec. 10th, 2025

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Nicholas Kehlbeck

Looking for another option for energy and met Brian

10 months ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family!

Dec. 10th, 2025

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Leo Welit

To save money on energy efficient technology!

11 months ago

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Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Nov. 8th, 2025

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Matilda Efotte

Great solar company with latest product and good support staff.👍🏽

1 year ago

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Reply from Sunrun

Thank you so much for your positive feedback, Matilda. We are happy to hear that you are enjoying our products and that our staff has been supportive. Thanks!

Oct. 25th, 2025

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Lisette

These solar work for me! Saving so much money! Great investment..

1 year ago

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Reply from Sunrun

Thanks for your review, Lisette! We're so happy to hear that you're saving money with solar. Our goal is to make solar an easy and enjoyable experience for you, and we're delighted that you're part of the Sunrun family. Thank you for helping us create a planet run by the sun!

Aug. 12th, 2025

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Christiana Nutter Houston, TX

Did my research, talked to a friend who already has Sunrun and picked them!

1 year ago

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Reply from Sunrun

Thank you so much for your kind words and for being a Sunrun advocate, Christiana! We hope you enjoy the benefits of going solar for years to come!

May. 24th, 2025

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Ravi Sindha

No dislike , I liked everything from the beginning to the point of activation

1 year ago

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Reply from Sunrun

Thanks for your review, Ravi! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Jan. 23rd, 2025

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Jay Convocar

Excellent experience from sales, to installation, inspection and activation

1 year ago

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Reply from Sunrun

We're thrilled you had a good experience, Jay! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 26th, 2024

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Robert Figliuzzi

Michael E has always been there to answer all of our questions.

1 year ago

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Reply from Sunrun

Robert, big thanks for sharing this with us! We’re over the moon to hear that Robert was attentive and was able to answer your questions. Your engagement contributes significantly to our mission of creating a planet run by the sun

Nov. 19th, 2024

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James Alexander

We liked the whole experience. Sales and service were excellent.

1 year ago

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Reply from Sunrun

We're thrilled you had a good experience, James! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Nov. 8th, 2024

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Laudelina Marina, CA

I am a regular Costco customer and when Rebecca Oswald called me I was sold . He

1 year ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family, Laudelina!

Oct. 29th, 2024

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T W

Since our panels were installed in 2016, no true up bill. Awesome company.

2 years ago

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Reply from Sunrun

Thanks for your review, TW! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Oct. 25th, 2024

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Lisa Larsen Katy, TX

Longevity of company. Customer service is good. Communication is good.

2 years ago

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Reply from Sunrun

Your review brightened our day, Lisa! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Oct. 23rd, 2024

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Timothy

I thought I would have more $0 bills on my electricity bill through Eversource.

2 years ago

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Reply from Sunrun

Thanks for your review, Timothy! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

Oct. 16th, 2024

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Sandy

I wish y’all would get the payment for recurring as a credit card.

2 years ago

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Reply from Sunrun

We appreciate your feedback, Sandy, and want to make things as easy as possible for our customers. We have relayed this feedback to our development team. Thank you!

Oct. 9th, 2024

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Charles Lee

Extremely professional and easy to talk to the service tech are professional.

2 years ago

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Reply from Sunrun

We're thrilled you had a good experience, Charles! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 7th, 2024

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Rodney Blouch

Most favorable terms of all those providers I interviewed.

2 years ago

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Reply from Sunrun

Thank you for helping us to create a planet run by the sun!

Oct. 3rd, 2024

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Jim & Mary

Ease of procedure and quick process of documents and installation.

2 years ago

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Reply from Sunrun

We're thrilled you had a good experience, Jim & Mary! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Sep. 20th, 2024

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Dejon Kelly

Sofar so good. I wish everything would have been turned on faster but I know it takes time.

2 years ago

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Reply from Sunrun

Thank you for your review, Dejon! Your feedback helps us continue to improve your solar experience. If you can send your address and review to resolutions@sunrun.com, we'll be able to look into this further for you. Thanks for choosing us as your solar provider!

Aug. 21st, 2024

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Christopher Zelasko Kailua, HI

Good job with options and information. Really like to company.

2 years ago

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Reply from Sunrun

Christopher, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Aug. 17th, 2024

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Jeff Marlatt

Delayed installation was due to slow city permitting process.

2 years ago

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Reply from Sunrun

Thank you for letting us know, Jeff. If you need additional help with installation, please send us an email at resolutions@sunrun.com

Aug. 5th, 2024

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Brad Puu

The rep was very knowledgeable and taught me a lot about how solar works.

2 years ago

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Reply from Sunrun

Thanks for your review, Brad! We're so happy to hear that you had a good experience with us! We're sure that you have enough decisions to think about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

Jul. 31st, 2024

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Laurie Sykes

The information given is upfront, clear, and easy to understand.

2 years ago

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Reply from Sunrun

We're thrilled you had a good experience, Laurie! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 31st, 2024

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Laura Allman

Support has been great, but how much I would pay monthly was not made clear during sales meeting.

2 years ago

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Reply from Sunrun

We appreciate your positive feedback, Laura, and we are so happy to hear that you had a great experience. Thank you for being part of our Sunrun family!

Jul. 25th, 2024

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chlevine

Very responsive, professional and completed the job as promised.

2 years ago

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Reply from Sunrun

We're thrilled you had a good experience, chlevine! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jul. 13th, 2024

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Cameron Mason

Service from the salesperson Fernando P. and a safe high quality installation.

2 years ago

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Reply from Sunrun

Cameron, your feedback is truly valuable to us. We are overjoyed to learn that Fernando, our representative, made your solar experience exceptional. Thank you for being part of our Sunrun family.

Jun. 5th, 2024

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Antonio chaves

This system was the best improvement that we ever did so far

2 years ago

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Reply from Sunrun

Your review brightened our day, Antonio! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

May. 30th, 2024

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William Nelson

Customer service has been 👍. Quality of product has been great

2 years ago

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Reply from Sunrun

Thanks for your review, William! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

May. 16th, 2024

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Keith Leighton

Super helpful - very easy process, and very supportive since the install.

2 years ago

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Reply from Sunrun

Thank you for taking the time to share your experience, Keith. We are overjoyed to learn that our team was supportive and attentive during the entire process and made your solar experience exceptional. Thank you for being a part of our Sunrun family.

May. 15th, 2024

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Dale Henry

I stall the unit and don't worry, work or do anything to it.

2 years ago

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Reply from Sunrun

This is awesome, Dale! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

May. 8th, 2024

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Mitzi Watson

Great customer service. Process explained well. Work done in a timely manner

2 years ago

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Reply from Sunrun

We're so happy to hear that you had a good experience with us, Mitzi! You have enough decisions to worry about, and it's our goal to make going solar an easy choice. Thank you for helping us create a planet run by the sun!

May. 1st, 2024

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Bruce Ellington

System works great. Cost of electricity is amazing compared to my neighbors.

2 years ago

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Reply from Sunrun

Thanks for your review, Bruce! We're so delighted to hear that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

May. 1st, 2024

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Kim Fox

We absolutely love this program and love our new electric bills

2 years ago

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Reply from Sunrun

Thanks for your review, Kim! We're so delighted that you're saving money with solar, and we hope you continue to enjoy the benefits of clean energy for years to come. Thanks for helping us create a planet run by the sun!

May. 1st, 2024

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Cameron

Service was great! Exceeded my expectations every step of the way.

2 years ago

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Reply from Sunrun

Your review brightened our day, Cameron! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

May. 1st, 2024

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Pierre Myrtil

I am very Happy with Sunrun, everything is working fine. Thank you Sunrun.

2 years ago

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Reply from Sunrun

Thank you so much for being part of our Sunrun family, Pierre!

Apr. 30th, 2024

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Paul Oettinger

Sunrun delivers on their promise and has great value for the money.

2 years ago

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Reply from Sunrun

Thanks for your review, Paul! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 23rd, 2024

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Rosalynn Perez

Its so refreshing to work with a team of professionals from start to finish!

2 years ago

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Reply from Sunrun

Thanks for your review, Rosalynn! Our goal is to make going solar easy and enjoyable, and we're so happy to hear that you had a good experience with us. Thanks for doing your part by helping us create a planet run by the sun!

Apr. 23rd, 2024

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Marco Martinez

Excellent customer service. System work great. A lot of savings in energy.

2 years ago

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Reply from Sunrun

This is awesome, Marco! Your positive feedback is like a ray of sunshine to us, and we're so happy we could guide you through your solar experience. Thanks for going solar with us!

Apr. 23rd, 2024

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Elizabeth Johnson

Easy to deal with, very good communication and follow through.

2 years ago

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Reply from Sunrun

Thank you for taking the time to share your experience with us, Elizabeth! We are so happy to hear that you had a smooth experience throughout the entire process. We appreciate you sharing your feedback with others. Thank you so much!

Apr. 20th, 2024

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Oluwatoyin Adeyemi Oyetunji

Easy payment and , monthly fixed rate....that suitable for my family

2 years ago

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Reply from Sunrun

Oluwatoyin, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience, while helping us create a planet run by the sun!

Mar. 6th, 2024

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Richard Studio City, CA

Terese ability to explain the product and its benefits is why we chose Sunrun.

2 years ago

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Reply from Sunrun

Your review brightened our day, Richard! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider.

Mar. 4th, 2024

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DOUG KORN Escondido, CA

Great service. A very professional and clean installation was done.

2 years ago

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Reply from Sunrun

Your review brightened our day,Doug! Thanks for taking the time to share your experience, and we're so happy you chose us as your solar provider. Welcome to the Sunrun family!

Feb. 12th, 2024

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Rohit Sharma San Anselmo, CA

Really good customer experience right from sales through installation.

2 years ago

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Reply from Sunrun

We're thrilled you had a good experience, Rohit! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jan. 12th, 2024

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William Yorba Linda, CA

One problem in one solar panel in 8/9 years, Fixed within a week.

3 years ago

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Reply from Sunrun

We're thrilled you had a good experience with resolving your concerns, William ! We really appreciate you taking the time to share your feedback. Thank you for playing such an important role in our solar community and for helping us create a planet run by the sun!

Oct. 3rd, 2023

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Chase Walker Peoria, AZ

Sunrun is a solid solar company. Give me more panels please.

4 years ago

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Reply from Sunrun

We're thrilled you had a good experience, Chase! We really appreciate you taking the time to share your feedback. Thanks for playing such an important role in our solar community and for helping us create a planet run by the sun!

Jun. 23rd, 2022

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Reb Long Beach, CA

It’s been 7 months since I sign the contract until now they cannot even give the date of the installation and i been paying the financing company for 5 months now .

4 years ago

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Reply from Sunrun

Thanks for letting us know, Reb. We're so sorry it's taking longer than you expected. Please send your address and an overview of your concerns to onlinereviews@sunrun.com, so that we can connect you with a Specialist that can help you. Thanks!

Jun. 21st, 2022

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Bridget Crivello Sun City West, AZ

So far great company to work with. Love the app to check our solar .

4 years ago

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Reply from Sunrun

Thank you, Bridget, your review brightened our day! Our goal is to provide you with the best solar service possible, and we're delighted to hear that you had a good experience while helping us create a planet run by the sun!

Jun. 3rd, 2022

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