SunPower: Read 4,360 User Reviews From Real Homeowners

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Verified Customer

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David Henry, IL

So far we have no issues. It went well getting the panels on the house.

2 years ago

Reply from SunPower

David, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 15th, 2022

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Verified Customer

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Anonymous

Good product, panels/equipment looks great, great warranty, decent mobile app

2 years ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well. Congratulations on going solar, and thank you for helping us change how our world is powered!

Aug. 11th, 2022

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Verified Customer

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Jose Reynaga Litchfield Park, AZ

I was enjoying the app but it has taken over a month and the app is not back up yet

2 years ago

Reply from SunPower

Hi Jose, we are significantly improving the performance of our monitoring system to show your data faster. During this upgrade, real-time and historical data for your system may not be available. Your historical data will not be lost and your system is still producing power from the sun. Your data will be visible as soon as the upgrade is complete. We apologize for any inconvenience this may cause.

Aug. 11th, 2022

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Verified Customer

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Dolly Rosinsky Asheville, NC

Quality products and a great app with real time power tracking.

2 years ago

Reply from SunPower

We appreciate the review and feedback, Dolly. It is great to hear you are enjoying your system and app. Thank you!

Aug. 4th, 2022

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Verified Customer

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James M Corson Seattle, WA

Great customer service, fast response times, easy and quick install

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products.

Aug. 4th, 2022

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Verified Customer

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FNU FON NJI NJIWAH Houston, TX

Everything from sales presentation to installation went very smoothly

2 years ago

Reply from SunPower

Hi, we appreciate your fantastic feedback and are pleased to read your SunPower success story! It's a delight that the entire process, from the sales presentation to the installation process, met your expectations. Thank you for helping us change the way our world is powered!

Aug. 4th, 2022

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Verified Customer

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Jim Yoder Riverside, CA

QUICK WITH QUOTE AND INSTALLATION - SAVING HUGE ON UTILITY BILL

2 years ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your satisfaction. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Aug. 4th, 2022

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Verified Customer

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Rafiki Smith Chula Vista, CA

Great experience all around, from sales, to install, to solar output.

2 years ago

Reply from SunPower

We are delighted to read about your exceptional experiences, Rafiki. Thank you for the feedback it is truly appreciated.

Aug. 4th, 2022

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Verified Customer

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Keith Cohick Salisbury, NC

Top notch company from sales to installation works as advertised

2 years ago Edited January 10, 2024

Reply from SunPower

Hi, we are delighted to see your satisfaction with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Aug. 4th, 2022

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Verified Customer

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Reider Peterson Ashland, OR

Works as promised, problem-free so far, generates great electric power.

2 years ago

Reply from SunPower

Hi, we are overwhelmed with joy to see that you love your panels so far. Thank you for sharing your experience.

Jul. 28th, 2022

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Verified Customer

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Lilibeth Salazar Fairfield, CA

Got no much problem. Helped me make my utilities bills beter.

2 years ago

Reply from SunPower

We are so privileged to be able to read stories like yours. Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you for helping us change the way our world is powered.

Jul. 28th, 2022

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Verified Customer

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Jeff D. Seneca, SC

The products are great, as is my local team. The monitoring app/software is a disaster.

2 years ago

Reply from SunPower

We are delighted to see your satisfaction with your SunPower products. We sincerely appreciate the feedback; it's truly essential to improving our services. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Jul. 28th, 2022

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Verified Customer

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Melanie Schenectady, NY

Very responsive. I like the price. Installation process was great.

2 years ago

Reply from SunPower

It's a delight to see your satisfaction with the installation process. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

Jul. 27th, 2022

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Verified Customer

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Mark Indian Wells, CA

They give good customer support. It's a good product. Installation was seamless.

2 years ago

Reply from SunPower

Mark, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Jul. 21st, 2022

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Verified Customer

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Dustin Davis Cedar Park, TX

Smooth process. Friendly and helpful staff. No issues so far.

2 years ago

Reply from SunPower

We're delighted that you experienced helpful service. We sincerely appreciate the feedback and couldn't be happier with this wonderful review! Thank you for helping us change how the world is powered.

Jun. 2nd, 2022

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Verified Customer

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Philip McFerrin Temecula, CA

Highly professional - there were no surprises - they told me what to expect,

2 years ago

Reply from SunPower

We are delighted to have met your expectations. Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you again for helping us change the way our world is powered.

Jun. 2nd, 2022

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Verified Customer

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Larry Greenhouse San Marcos, CA

Knowledgable, low pressure sales, great warranty and excellent service!

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. Please reach out to us with any questions or concerns in the future. We'd more than happy to assist you. Thank you for taking the time out to post a review.

Jun. 2nd, 2022

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Verified Customer

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Dave Canterbury, CT

From service to asking questions SunPower has gone above and beyond.

2 years ago

Reply from SunPower

We are thrilled that you have had an above and beyond experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help.

Jun. 2nd, 2022

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Verified Customer

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Leigh Rowan-Kelly South Glastonbury, CT

Best system, highest rating and lowest decline of any panels

2 years ago

Reply from SunPower

This review just made our day! We are so glad to hear that you are enjoying your SunPower solar system, Leigh.

Jun. 2nd, 2022

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Verified Customer

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Kirk A Matteson Bainbridge Island, WA

Very impressive job of installing the system, and it performs impressively.

2 years ago

Reply from SunPower

Thanks for sharing your exceptional experience with our team. Congrats on going solar, Kirk!

Jun. 2nd, 2022

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Verified Customer

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Tari France Alta Loma, CA

The process was made very easy and informed due to the helpful staff.

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Jun. 2nd, 2022

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Verified Customer

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Richard Vacaville, CA

They handled the whole process start to finish and communicated every step.

2 years ago

Reply from SunPower

We appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service, Richard.

Jun. 2nd, 2022

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Verified Customer

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Michael A Rainwater Rocklin, CA

Very good product and service, customer service is the best too

2 years ago

Reply from SunPower

We appreciate the review, Michael. We are so glad to hear that you are enjoying your SunPower solar system. Thank you for helping us change the way our world is powered!

Jun. 2nd, 2022

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Verified Customer

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Christopher Cruz Santa Clarita, CA

They met above and beyond expectations, but I don't believe anybody is perfect (5 star rating)

2 years ago

Reply from SunPower

Christopher, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Jun. 2nd, 2022

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Verified Customer

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Ioannis Giannakou Kings Park, NY

Their product is the best out there and their customer support is remarkable

2 years ago

Reply from SunPower

We appreciate the amazing review. It is always a goal to provide our customers with best-in-class service and products. Thank you so much for this glowing recommendation and for helping us change the way our world is powered!

May. 26th, 2022

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Verified Customer

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Matthew Murray Enfield, CT

Excellent service and our electric bill is so low since we got solar ($9/month)

2 years ago

Reply from SunPower

Hi Matthew, we're glad to hear you are enjoying your system and savings. Thank you for helping us change the way our world is powered!

May. 26th, 2022

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Verified Customer

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Vka Pfafftown, NC

The quality of the product, the ease of use and the excellent installer

2 years ago

Reply from SunPower

We are glad to hear that the product met that standards you expected it to have. Feel free to contact us if you need something from us later down the road.

May. 23rd, 2022

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Verified Customer

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Liaoyuan Chen Austin, TX

They did good service and very quick to answer customer question

2 years ago

Reply from SunPower

We are glad that we could help you, Liaoyuan. It's great to see you satisfied with the overall service you received from our team. Thank you for helping us push clean energy.

May. 23rd, 2022

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Verified Customer

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Casandra Lee-Clark Stockton, CA

They did what they said they would do. Honest and very timely

2 years ago

Reply from SunPower

Hi Casandra, we are glad that we met your expectations. Enjoy your system! Please feel free to contact us for anything we can address for you in the future.

May. 23rd, 2022

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Verified Customer

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Norman Brewer Chantilly, VA

No problem installation, good phone interface, and easy to work with

2 years ago

Reply from SunPower

We are glad to hear that the installation went great along with interaction you had with the team members. Please feel free to contact us if there is anything we can address that maybe a concern.

May. 23rd, 2022

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Verified Customer

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Jeff Aul Manteca, CA

So far they produce what they said what they would produce.

2 years ago

Reply from SunPower

Glad to meet your expectations, Jeff. Thank you for helping us change the way our world is powered!

May. 24th, 2022

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Verified Customer

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Debby Rolland Sherman Oaks, CA

Staff stayed on top of the project checking in with me as I had man

2 years ago

Reply from SunPower

Hi Debby, thank for the great review. We are happy to hear that the team took wonderful care of you to meet you needs. Pleas feel free to reach if there is a question or issue we can take care of.

May. 23rd, 2022

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Verified Customer

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Wenlu Song El Sobrante, CA

Great experience in solar panels installation, and after-sales service

2 years ago

Reply from SunPower

Thank you for taking the time to give us wonderful feedback about the service and product we provided to you, Wenlu. Let us know if there is a need we can assist you with in the future. Our team would more than happy to help.

May. 23rd, 2022

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Verified Customer

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Teri Fitzgerald Wailuku, HI

Happy with it. Contractor installed. No other option was given

2 years ago

Reply from SunPower

Hi Teri, thank you for the nice review and choosing SunPower as your solar energy provider. We hope you continue to enjoy your system with benefits that come along with them. Please feel free to reach out if there is a need we can assist you with in the future.

May. 23rd, 2022

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Verified Customer

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Jacqueline Baker

helpful through out the process; Contract explained completely. Whole thing took way longer than expected

2 years ago Edited May 23, 2022

Reply from SunPower

Hi Jacqueline, thank you for the positive feedback it help us out a lot. We are glad to hear that the whole process went smoothly for you. If there is anything you need from us feel free to contact us. Thanks again!

May. 23rd, 2022

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Verified Customer

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Nestor Viera Fontana, CA

The app functions could use improvement particularly in being able to merger multiple accounts into one app.

2 years ago

Reply from SunPower

Hi Nestor, thanks for the great feedback you provided. It helps us out a lot in the long run to improve our services and products. Please feel free to contact us if there is a need we can address in the future. Thanks again!

May. 18th, 2022

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Verified Customer

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Ivonne Benejam Caballero Bronx, NY

Best decision we made , we are seeing the savings on the electrical bills .

2 years ago

Reply from SunPower

It’s a true delight to hear of your savings! Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

May. 12th, 2022

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Verified Customer

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Jason Elk Grove, CA

Solid components. Great system. No issues with it. Glad I went with sunpower.

2 years ago

Reply from SunPower

We are so pleased to have earned your satisfaction. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

May. 12th, 2022

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Verified Customer

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B.A. Vallejo, CA

Excellent service from beginning, through installation, to activation

2 years ago

Reply from SunPower

Hi, thanks for the stellar review. We are excited to have you part of the SunPower family. It brings us joy to see customers satisfied with their transition to solar. Congrats on going solar and helping us create a more sustainable future. Please reach out to us if there is anything we can assist you with in the future. Thanks again!

May. 12th, 2022

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Verified Customer

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Rosalie Johnson Colchester, CT

Seamless application to installation. Very happy with whole process.

2 years ago

Reply from SunPower

We are thrilled to hear your experience was seamless! Don't hesitate to reach out in the future with any questions or concerns. We sincerely appreciate the feedback and thank you for helping us change the way our world is powered!

May. 12th, 2022

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Verified Customer

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Sanjay Fremont, CA

Easy to work with, proper instructions. What was committed was done

2 years ago

Reply from SunPower

We appreciate you sharing your SunPower experience. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

May. 12th, 2022

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Verified Customer

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Nina Adams El Dorado Hills, CA

Friendly, knowledgeable staff & techs with a can-do attitude.

2 years ago

Reply from SunPower

It brought us such joy to read your review. We are so happy to hear of your fantastic SunPower experience. Please reach out to us with any questions or concerns in the future. We'd more than happy to assist you.

May. 12th, 2022

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Verified Customer

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Adrian Grace Missouri City, TX

Got the job done in one day. Very courteous and answer all of my questions

2 years ago

Reply from SunPower

Thanks for taking the time out to post a review for us. We are delighted to see that you received great customer service and all your questions were answered. Feel free to contact us if you have more questions in the future.

May. 12th, 2022

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Verified Customer

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Hutch Bullhead City, AZ

Great service, Showed up on time Very courteous and knowledgeable

2 years ago

Reply from SunPower

Thank you for sharing your SunPower story with us. It's delightful that you've had a courteous, professional experience. Thank you for helping us change the way our world is powered.

May. 12th, 2022

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Verified Customer

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Judith Velez Manteca, CA

Good electricity service, I just wish we didn't have to pay true up

2 years ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

May. 12th, 2022

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Verified Customer

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Cindy M Spear El Dorado Hills, CA

The phone app and support need improvement. The system and technology are great.

2 years ago

Reply from SunPower

We appreciate you taking the time to share your experience. Your feedback is essential to us in improving our services. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

May. 12th, 2022

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Verified Customer

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Debbie McLaughlin Bishop, CA

Everyone was easy to work with and help desk was very helpful

2 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. We pride ourselves on our customer service and see your experience was no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

May. 5th, 2022

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Verified Customer

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Belle Walnut, CA

Everything was great! All of the employees was pleasant to work!!

2 years ago

Reply from SunPower

It's a pleasure to know we have met your expectations! Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you for helping us change the way our world is powered.

May. 5th, 2022

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Verified Customer

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Chuck Timm Vallejo, CA

Fast,efficient and clean installation. On time with no issues.

2 years ago

Reply from SunPower

We're thrilled to see your satisfaction with the installation process. We sincerely appreciate you sharing your customer experience. Thank you so much for choosing SunPower and helping us change the way the world is powered.

May. 5th, 2022

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Verified Customer

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Dave Lewisville, TX

Solid installation process and performs exactly as advertised.

2 years ago

Reply from SunPower

Thank you for sharing and helping us change the way our world is powered, Dave!

Apr. 28th, 2022

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