Sun City Solar Energy
Is This Your Business?5.0
5.0
Author: Kaitlyn Short
Founded in 1983, Sun City Solar Energy has over 75 years of combined experience in the industry working with solar technology from various manufacturers, including more than 35 years of solar repair experience.
With Sun City Solar, the solar panels have fairly extensive warranties on them (up to 30 years) so you know you're in good hands when it comes to quality of the products.
All installations are completed by a certified and experienced crew, and all electrical work is completed by a qualified Master Electrician.
Impressively, Sun City Solar has been named a “Top Contractor” by Solar Power Magazine. It serves residential and commercial properties in Mid-South states Arkansas, Oklahoma, and Missouri. Company offices are located in Little Rock and Fayetteville, Arkansas; Tulsa, Oklahoma; and Joplin, Missouri.
Top Ranked Companies
The Good
- End-to-End Service
- Equipment Warranty
- Installation Timeline
- Solar Monitoring and Repairs
End-to-End Service
Sun City Solar does not outsource its installations to third-party contractors, meaning the initial consultation, system design, and installation are all conducted in-house.
This continuity in service ensures better consistency throughout the process, as well as minimizes potential errors common to companies that piecemeal the process (such as installing the wrong system or installing the system poorly).
Equipment Warranty
When it comes to powering a solar system, Sun City Solar has one concern: making sure your system performs. It does this not only by offering an extensive amount of experience, but also by giving you peace of mind with excellent warranties.
Warranties are offered on separate components: solar panels, batteries, power inverters, and the mounting system.
Solar panels come with a full warranty of 25 to 30 years. The warranty guarantees that the panels will operate at a minimum of 80 percent of their original peak power output in that amount of time. Plus, there is a 10-year, 90 percent power output warranty.
Batteries have a 10-year warranty, power inverters come with a 10 to 15-year warranty, and the mounting systems a variety of warranty options. Mounting systems are typically rated to withstand winds up to 120 MPH and are certified for any kind of weather.
Installation Timeline
Sun City Solar prioritizes communication with customers about the various timelines associated with solar installation. Its website establishes expectations for installation (2-4 days) and equipment delivery (5-10 days for modules and inverters).
While timelines can vary based on permitting needs, unpredictable weather, and other factors, it’s good to see a company prepared to work closely with home and business owners to set appropriate expectations and communicate throughout the process.
Solar Monitoring and Repairs
Inverters are tricky and can be one of the more finicky parts of your system. They convert the electricity from the panels to usable electricity, so Sun City puts a lot of emphasis into doing this right.
That being said, Sun City Solar offers system monitoring to make sure everything is working correctly and will help you get your system repaired if needed. Often, issues that come up in monitoring can be diagnosed and repaired online without a site visit and without needing to shut the system down so you lose production.
Sun City prides itself on having technicians who are some of the best in the industry. Whether you bought your system from them or another company, they will come out and give you a solar repair quote. Where equipment warranties are relevant to a needed repair, the company will assess the warranty and work with the manufacturer to facilitate paperwork for the warranty claim.
As needed, Sun City Solar can perform the following solar repairs and upgrades:
- Equipment upgrade
- System expansion
- Inverter and module replacement
- Battery system replacement
- Data monitoring repair
- System performance check-up
- Error correction
The Bad
- Limited Financing Options
- Limited Workmanship Warranty
- Needs Customer Reviews
Limited Financing Options
Unlike many leading solar companies, Sun City Solar Energy only provides one financing option to help consumers go solar, and that's financing the system through a loan. Customers interested in operating the system through a lease or PPA will need to look elsewhere.
Limited Workmanship Warranty
While Sun City Solar Energy features a robust, 30-year equipment warranty (one of the longest warranties in the industry), its workmanship warranty is only good for up to five years. This means any problems with the system caused by poor workmanship or installation must be addressed within the first five years of the system being installed.
Top companies provide such warranties for up to 25 years.
Needs Customer Reviews
In order to accurately gauge a company’s customer service and overall satisfaction amongst customers against other companies, we need a robust reviews repository. If you’ve worked with Sun City Solar, please consider leaving a review below.
The Bottom Line
Sun City Solar Energy offers decades of experience in the solar industry, end-to-end service, and effective solar monitoring. There isn't much lacking minus the limited financing options and workmanship warranty.
That being said, without the input of current and past customers via reviews, it’s hard to definitively say whether or not this company is worth checking out.
