Solar Experts USA
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Author: Kaitlyn Short
Solar Experts USA provides a resource to homeowners who want help navigating the solar design, installation, and coverage portions of the project.
Solar Experts USA was launched just before the COVID-19 lockdowns were put in place. The company's founders Sam and Casey hoped to reverse the negative perception many have of the solar sales industry. Since its founding, Solar Experts USA has helped more than 1,000 homeowners successfully achieve a level of solar independence.
By removing the hassles commonly associated with solar installation, Solar Experts USA has helped clients start saving thousands on consistently increasing utility bills. By providing customized solutions and dependable installation partners, Solar Experts USA is striving to provide a new way to do solar.
Top Ranked Companies
The Good
- Comprehensive Warranties
- Cancellation Policy
- Installation Speed
- Custom System Builds
Comprehensive Warranties
Solar is an investment and providing clients with the peace of mind that every aspect of the solar system will function as designed throughout the lifetime of the equipment is something Solar Experts USA provides its clients. The following lifetime warranties are available to Solar Experts USA clients:
- Solar panels
- Inverters
- Batteries
- Roof penetration
- Entire Roofs
- Solar panel cleaning
- Maintenance
While most solar providers offer some warranties, there are generally stipulations that offset the warranties. Solare Experts USA has opted to provide complete and comprehensive protection for its clients, allowing homeowners to have complete peace of mind over their new solar system.
Cancellation Policy
A vast majority of solar sales/providers lock in clients the moment the contract is signed. Once a homeowner agrees to terms, there is essentially no backing out, or a fine (typically thousands of dollars worth of fines) are assessed if a client decides to not move forward with the installation.
Solar Experts USA does not want this kind of pressure being applied to its clients, which is why the company offers free cancellation anytime before the day of installation. Clients will not be charged any sort of cancellation fee.
Installation Speed
One major complaint among solar clients is the drawn out process for a system to finally be installed. While there are permits that are required and other design needs that have to be met, many solar providers will take anywhere from one to two months to get a system fully operational.
Solar Experts USA offers a three-week guarantee, meaning three weeks from the day of the contract being signed, the system will be installed. That’s not a guarantee commonly found within the solar industry.
Custom System Builds
With Solar Experts USA, clients will receive a truly customized solar system. The professionals at Solar Experts USA strive to design the most efficient system available. Then, Solar Experts USA will work with its equipment partners to provide the best overall design for each individual client.
The Bad
- Third-Party Involvement
- Undisclosed Financing Options
Third-Party Involvement
In order to process and design so many solar projects efficiently and in two different states, Solar Experts USA has partnered with experienced installation contractors. That being said, this does require third-party involvement which can lead to some hiccups and miscommunications.
Many solar providers provide end-to-end services, meaning from the initial contact and sale up through the installation and permitting is all conducted by one single company. That is not the case with Solar Experts USA.
Undisclosed Financing Options
Due to the high costs of solar system equipment and installation fees, many homeowners and prospective solar clients are unable to fully purchase all that a system entails upfront and outright. As a result, most companies will provide financing solutions. Typical financing options include loans, leases, and power purchase agreements.
While Solar Experts USA publicly states that it offers financing to its clients, the company fails to disclose particularly what options (and how many financing options) are available to clients. Some financing solutions may work better for certain clients than others, so omitting this information makes it difficult to determine if the service is the best fit financially.
The Bottom Line
Each solar system purchased and installed through Solar Experts USA is backed by a number of comprehensive warranties, beating out some of the biggest providers in the industry. With Solar Experts USA, clients also have the ability to cancel up until the day of installation without penalty. That is normally a steep fine with other contractors and solar sales companies.
From the moment a client agrees to the solar purchase, Solar Experts USA promises that the system will be fully installed within three weeks. Lastly, each Solar Experts USA client receives a completely customized solar system designed to maximize energy generation based on a number of key factors.
While there are a number of unique advantages and features associated with the Solar Experts USA platform, there are drawbacks to enlisting the company’s services. The company outsources the actual installation work (although it is completed by trusted and proven partners/contractors). It is also unclear what financing options exactly are available through Solar Experts USA.
Considering all of the revolutionary aspects of the Solar Experts USA operation, clients looking for a customized solar solutions with fast install guarantees would likely benefit from what the company has to offer.
