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PosiGen Solar Solutions Reviews

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6.3

Overall Score

Star Rating

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3.6

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233 Reviews

Review Breakdown

5 grade

49%

4 grade

13%

3 grade

9%

2 grade

7%

1 grade

22%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Roy

I had a positive experience with the solar panel company. They responded quickly and efficiently, although there was a slight delay in activation. The customer support was helpful and responsive. The installation team was confused at first but resolved the issue promptly. Overall, my electric bill has significantly decreased, and I am satisfied with the service.

2 years ago Edited January 10, 2024

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Marlena

My experience with the company has been mixed. While the installation process was lengthy due to coordination issues between different companies, everything eventually fell into place. However, the communication, especially with new customers, needs improvement. I was promised a link to monitor my panels but never received it. Despite the system working fine, the lack of communication is why I wouldn't give a higher rating. I hope for better communication in the future.

2 years ago Edited January 10, 2024

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Anonymous

The customer service was good, but the installation process was problematic and had to be redone. However, I can't provide a full rating as I'm unsure about the quality of their equipment compared to other providers.

2 years ago Edited January 10, 2024

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Joseph

I had some issues with my solar panel installation. The installers weren't as qualified as I would have liked, resulting in a few hiccups along the way. I would recommend the company to ensure they have more experienced professionals handling the installations to avoid any potential problems in the future.

1 year ago

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Robert

I had a positive experience with the sales and installation team for my solar panels. The salespeople were friendly and knowledgeable, while the installation crew did a great job. They were efficient and had no problems completing the job. Everything went smoothly as promised, and so far, I am happy with the service provided.

1 year ago

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Brian

I have yet to complete the installation process for the solar program I'm currently in. As of now, I am still in the process of setting it up and have not reached the point of installation. Looking forward to seeing the results once everything is up and running smoothly.

1 year ago

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Davitt

I've been pleased with the service from the solar company. The installation went smoothly, they were quick and cleaned up after themselves. Customer service has been great, and any issues were promptly resolved. Overall, I'm happy with the product and the entire experience.

1 year ago

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Tashaney

I am extremely satisfied with the solar company's service. They were professional, efficient, and knowledgeable about the installation process. The solar panels are working perfectly, and I have already noticed a significant decrease in my energy bills. I highly recommend this company to anyone looking to switch to solar energy.

1 year ago

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Michael

Extremely satisfied with the smooth installation process and overall service provided by this solar company. The system works flawlessly and has exceeded my expectations. I highly recommend them for anyone looking to switch to solar energy. A top-notch experience from start to finish.

1 year ago

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Stefferny

I found the process of scheduling my appointment a bit challenging, but overall, I am impressed with the service. The staff was very courteous and accommodating. Although I haven't experienced the full service yet, I have high hopes based on the initial interactions. Looking forward to seeing the results.

1 year ago

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Carl

My experience with the electric company and PosiGen had some hiccups due to a disconnect in service installation. Everything was fine initially until there was an issue with a connection, and I had to wait all day for the technician to return. I'm still unsure about the service as it has just been turned on.

1 year ago

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Reginald

The product is not fully operational yet, so I can't provide a detailed review. The customer service representative mentioned that it's not connected and they are not up and running. I was unable to get my questions answered due to this issue. I will have to wait until the product is fully operational to give a fair assessment.

1 year ago

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Michelle

I have had a positive experience overall with the product, although there have been some delays in responses to calls and messages. The installation has not been done yet, so I cannot comment on that. The service has been good, but some issues remain unresolved.

1 year ago

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Orlando

The service has been satisfactory so far. It's only been a couple of days since the power was turned on, so it's too early to give a full assessment, but everything seems to be working smoothly. Overall, I'm happy with the service provided.

1 year ago

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Luis

I had a great experience with the customer support, they were amazing at explaining everything to me. It was smooth, quick, and clean, which I really appreciated. The assistance was top-notch, even though I wasn't sure what to expect. Overall, I'm very happy with the service provided.

2 years ago Edited January 10, 2024

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Bradford

The workman did a great job replacing my solar system. The workmanship was excellent, though the follow-up during the process could have been a bit better. Overall, I'm satisfied with the service provided.

1 year ago

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Paul Mobile, AL

Communicating was not as responsive as I would have liked. Question went unanswered. Scheduled appointments were not prompt. The first bill was amazing BUT I don't think it told the entire story. Time will tell.

2 years ago

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Dian

The representative was good, but I am still receiving a high bill for what I previously had. The bill is quite high, which is a concern. I will try to figure it out and see what can be done. Overall, the service has been good, but the high bill is a major issue that needs to be addressed.

1 year ago Edited May 7, 2024

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James

I had a positive experience with this company as they were always responsive to my inquiries and completed the work promptly. Although I have not yet been connected due to issues with my power company, I appreciate their efforts. The delay is not their fault, and overall, I would recommend their services.

2 years ago Edited January 10, 2024

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Olivia

The service experience was mostly positive, with some miscommunication but overall easy and seamless. The technicians were efficient and completed the job quickly. I'm not quick to answer questions, but overall, I'm satisfied with the service provided.

2 years ago Edited January 10, 2024

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DOROTHY AL

Very fast install. So far so good. Been cloudy for the most part and still have a savings on my bill. Can’t wait to see what the summer brings. Very friendly and helpful. Everyone is so nice when speaking to them. Understands and addresses all concerns respectfully.

2 years ago

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Craig

It's been a while since the solar panels were installed and everything has been running smoothly without any issues. The system is working as expected and I haven't encountered any problems so far. Overall, I'm satisfied with the installation process and performance of the solar panels.

2 years ago Edited January 10, 2024

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Gary

I had a positive experience with the service. The representatives were quick and efficient, answering all my questions. However, I wish the communication was more real-time rather than just at the end of the day. Overall, I'm satisfied with the service provided.

2 years ago Edited January 10, 2024

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Nolveris

The service provided was excellent, as they efficiently fixed the issue with installing the solar panels. It was a seamless process, and I was able to continue with my tasks while they worked. Overall, I am very satisfied with the outcome and would highly recommend their services.

2 years ago Edited January 10, 2024

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Juan

I've had some issues with communication but everything worked out smoothly. The installation was quick, clean, and efficient. The system is nearly new and is working perfectly. Happy with the service overall.

2 years ago Edited January 10, 2024

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Maurice

I have not had the need to use the service extensively, but the thoroughness of the inspection impressed me. The technicians checked every corner of my house, from the attic to the windows, ensuring a job well done. The results were reflected in my reduced bill, indicating that the service is effective. Overall, I am satisfied with the service provided.

2 years ago Edited January 10, 2024

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Sarid Lafayette, LA

Very affordable. Friendly staff and crew. The only issue has been the time it has taken to get them up and running.

2 years ago

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Jane

PosiGen was great to work with but PSE&G took a long time to change the box. They just came out yesterday.

2 years ago

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Brian Feaster Philadelphia, PA

The installation process took very long but the outcome saves me a lot of money!

2 years ago

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Brigitte Metairie, LA

very helpful and answered every question

2 years ago

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