Natural Energy USA
3.0
5.5
Overall Score
Author: Kaitlyn Short
Founded in 1977 by Ted Mount, Natural Energy USA is headquartered in San Marcos, California, and provides solar services to residents of California and Nevada. The company's goal is to promote the use of solar energy, decrease the nation's dependence on foreign energy, improve the environment, and benefit its customers.
For more than 40 years, Natural Energy USA has been designing and installing solar systems that can withstand the unique Southern California climate. The company only uses materials that will make your system produce the maximum amount of energy for the longest possible time.
Natural Energy USA has 40+ years of experience and over 30,000 customers. The company is a registered, family-owned and operated Solar Contractor that is involved in the entire process, including planning, financing, and designing.
Top Ranked Companies
The Good
- Flexible Pricing Plans
- Excellent Customer Service
- Quality Solar Equipment
Flexible Pricing Plans
Perhaps one of the greatest advantages of going solar with Natural Energy USA is its flexible pricing plans. Not only does the company offer four different payment options (outright purchase, loan, lease, and PPA), but there are also a variety of contract lengths to choose from. While many other solar companies lock their customers into a 20-year contract, it's nice that Natural Energy offers something less rigid. With Natural Energy USA, the payment method truly is tailored to each individual and their needs.
Excellent Customer Service
The customer service at Natural Energy USA is worth mentioning as well. The company provides plenty of ways for customers to get help or information from a live representative, including phone, email, live chat, and in person. Natural Energy's reps are readily available and very helpful when it comes to providing service, which makes the solar process much less stressful.
Quality Solar Equipment
Natural Energy USA installs American-made solar panels that are made to withstand all types of weather. Additionally, the company completes every aspect of the installation in-house, rather than hiring subcontractors. This means that each customer's experience should be consistent with the service they enjoyed upon purchasing the system.
The Bad
- Limited Availability
Limited Availability
Natural Energy USA only operates in parts California and Nevada. Although being a local provider has its own advantages, it also greatly limits the number of customers who have the ability to do business with the company.
The Bottom Line
Natural Energy USA is a well-established company with more than 40 years of experience. The company offers flexible payment options, quality solar equipment, and excellent customer service. However, the company's services are only available to residents of California and Nevada.
